PayTM Mobile Solutions Complaints & Reviews

Dear sir

My self santosh kumar and my account no is[protected]. but by mistake rs in indian rupee 10000 (two tym 5000+5000) transfered in account no.[protected]. so please refund my money as soon as possible. i very thankful of paytm team. so find attach file of trans id
Trans i'd is [protected], [protected] on date 17/03/2017

Regards
Santosh
[protected]
[protected]

Account blocked on 16 march 2017 after i added 10000rs. Using a debit card.

Now, when i try to login the pop up shows that the account is temporarily blocked for login.

Tried to contact customer care @
[protected], [protected] & cannot call the toll free number[protected] using a jio sim.
Also, submitted complaints via email & also using the mobile app but no response yet.

Plz help me to get my money back.

Regards
Rv

Order no. [protected] warranty paper is not available in box & mobile right said volume key is bad

On Feb.25th 2017 Rs. 1500 was debited from Indian bank Chennai.But Pay tm wallet does not show the amount.My name is Leela gowrisankar.
from chennai.My email id is [protected]@g.mail.com. This is my second reminder.Please expedite your action in reversing the fund to bank account. I have already registered a complaint with Indian Bank.Your immediate action is appreciated.

Hello,

I had done my recharge on 16.3.2017 at 11:25 of Airtel no. [protected] for Rs. 349 & on same time recharge repeat two time more n deduct extra rs. 698 from my wallet.
I tried to call them but all vain no customer service their. so please look into .
Following are order detail for same recharge:
order no. [protected]
[protected]
& [protected]

Here is their reply:

Paytm Care
To [protected]@yahoo.com Mar 17 at 5:02 PM

Dear Dinesh,

?Sorry for the inconvenience caused.

Please ignore the previous mail.

We understand that you have made three recharges on the same mobile number; being successful transactions we are unable to cancel or refund them. However, you have received the benefit for the same which is usable. Please get in touch with the operator for validity extension.
If in case you will face any issue, please let us know.

They not send proper channel for conversation n which operator i get easily no specification. Please look into.

Regards,

Regards,
Dinesh Thakur
[protected]

Hello Paytm,

I am Nabeel Sarosh, Registered paytm number [protected]. I have been blocked when i transferred cash from my personal bank account to Paytm.

Currently, I have bills and other expenses to be paid off since I am intern but the money is in Paytm and I am unable to login because paytm has temporarily blocked my account login. I tried several time, through mails and also by telephone to contact but you seem to just ignore our request and have the audacity to keep my money locked in your system without any explanation. With reference to my ticket number 24128831 and also 23971181, I have attached my Adhar Card, Pan Card, Voter's ID, Passport, 10th class education certificate. I have provided all the documents but you still dont refund my money or release my account so that i can use my cash. What is Paytm doing here ?? Please update me on my email sarosh.[protected]@gmail.com or call me on [protected]. I need my money this month to clear all my expenditure . why is paytm causing so much of inconvenience.

Dear sir

03/03/2017 i pay mts bill in online payment method.
cash depited . But bill not received.
error message appeared.
Its says your payment not received. within 15 day your paymet refund your accont.
But still not received in my account.
pls give my account. 15 days lefted.

unless i will take series action.

POS PRCH ATM WDL SEQ NO[protected] ATM ID 11273933 TRAN DATE (MMDD) 0303 TRAN TIME (HHMMSS) 104433

Some body hack my friend messenger and message into fb please send me money and his 4 friend send him money and i send him 5000 paytm money but my real friend said to me thats not me
rest of three my friend get their paytm money but i cant get my 5000 paytm money right now i already logged a complaint about that
please sir give me my paytm money into my account im in trouble help me
i have to give money to my house owner help me sir

A fraud has withdrawn following from my wife's account. Please stop this payment process and/or do the needful. Details are

OTH PG 416031 PayTm mobile solutions Noida Rs 10, 000.00
SBI PG [protected] PayTm SBI PG Rs 19, 990.00

Plz mane paytm my atm 10500

Dear sir. I done a bill payment from paytm but from last 15 days its showing that paytm con formation awaited . My balance is also deducted from bank .and i want my refund and after it i never do any transaction from paytm and i also show it on social sites. So please contact me as soon as posible.so sir call me today please. I have also charged fine from vodafone for delay in bill payment

Since last 3-4 days i m not able to proceed with the payment for items ordered. I moment i press proceed to pay, the procedure show failed. Its asking me to update my android web view . i updated but still that error is occurring. I called at customer care number but i am not getting the option for resolving this problem. I tried to reinstall, but still no solution. I downloaded the app in my other device. In that also it is asking to update my android web view. Now showing display problem so i hv attached screen shot of page

I mistakenly transfered 17000 to this no.[protected]. At the beginning for a week, he used to pick my call and said he'll return my money back. Now he is not picking up my calls anymore

Dear Paytm,
I have been using your service for past one year, i have made so many transactions for my bill payment. Today 17/3/17 i added 15000 Rs to may wallet, when i checked by evening my paytm account is blocked. I tried to contact paytm through
Chennai : Phone: +[protected]number not in use)
[protected], +[protected], +[protected] no one is picking the phone (i called around 5.00 pm).
contacted paytm toll free number - it is an IVRS system, no humans to solve my issue.
Being an biggest corporate in India, i was surprised and disappointed your client cannot reach you through phone. You don't have chat option also.
My last hope after going through many blog i emailed to [protected]@paytm.com
and got an reply and ticket Ref no : 24101535 .
I don't know when the issue will be solved. Paytm is holding my amount for no reason.
PAYTM I WANT MY MONEY BACK.

I have done 03 transactions on the pay tm one vide order id [protected] was done successfully on 25th feb 2017 and two vide order id [protected] & [protected] which were done successfully on 5th march 2017. These transactions were done by using promode fullvalue which entitles the user a cashback of rs. 25/- i have not got cashback for any of the transactions. I have been exchanging emails not less than 25-30 emails in last 10 days, but they are sending there stero type reply as follows:
"dear anil,

We are happy to assist you.

We would like to inform you that as per the terms and conditions of"fullvalue"user needs to do at least 25 recharge/bill payment transactions in a day using promocode fullvalue on paytm to be eligible to get rs.25 cashback and would suggest you kindly go through the terms and conditions of the same mentioned below:-

Terms & conditions:

Terms & conditions:
1. Promocode:- fullvalue
2. User will get rs. 25 cashback.
3. User needs to do at least 25 recharge/bill payment transactions in a day using promocode fullvalue on paytm to be eligible to get rs.25 cashback.
4. Valid on prepaid recharges, postpaid, landline bill payment and dth recharge transactions.
5. Promocode is valid through all payment modes.
6. Cashback will be credited within 48 hours of the transaction into user’s paytm wallet.

We reserve the right to end any or all offers at our discretion without any prior notice

Valid for all users.

Valid on app and web.

And also, would like to share kindly go through the link for more clarification https://paytm.com/offer/fullvalue/

Should you need any further assistance, let us know.

Thanks and regards,

Paytm care"

The have ent me the terms and conditions link for fullvalue offer which is ambiguous and only understandable to paytm.

https://paytm.com/offer/fullvalue/

I reuest you to please visit this link and derive the correct meaning of it and see if they are duping the innocent /layman users of the app or not.

They have never tried to call me back even after repeated messages and providing my contact details, which is also their with them in my profile data on the app.

I have lost rs. 25/- cashback entitlement for 03 transactions due to the ambiguous terms and conditions.

Can you please take up the matter with the respective authorities and stop the company from issuing ambiguous terms and conditions and not to use malpractices to divert traffic to use the paytm app.

Regards.
Anil

I have made payment of 20500/-- through paytm on 9.03.17 for purchasing Suzuki access scooter with 3000 cash back offer
So far not received pay back amount
Pl help
POS 436303xxxxxx9652 ONE97 COMMUNICATION
My mobile no.[protected]

Sir/Madam,
I had purchased a Baggit bag from paytm(order number:[protected]).This is to kindly inform you that I had returned the bag on 10th of March 2017.The refund was of worth INR 871 and still the refund is not processed.I have already sent numerous mails to paytm customer care but still they keep on saying that the refund is initiated and to contact the bank. I have contacted the bank and they asked for the transaction number. I asked customer care for the same and they said that the art no. is not available. Please look into this issue with great concern and please try to help as I've behind this problem for over a week.
Thanking you
Ramina Bashir

I had ordered a wrist watch. But when I opened the box, it was not working. I called on [protected] for complaint. And they are saying paytm order I'd is wrong. I want to return it.. Kindly solve the issue. Paytm order I'd is [protected].. Invoice no. is 24702/2016-17/2276. Shipped from COUNFREEDISE No. 14, New Timberyard Layout, Bapuji Nagar, Bangalore, Karnataka.- 560026.

Sir yesterday I made a recharge through Paytm so the transaction was showing failed but the amount of ₹250 were deducted from my account . The order no. Was [protected] or [protected] . I also made a complaint to Paytm but they are saying that if money has been deducted " your bank will let us know ". It has been 2 days now but no conformation of deduction of money is given to Paytm by your side . So please look into the matter and help me get my money credited into my account . Hoping for some propt action

This is the 4th time I am reporting this...my name is Udit and my paytm account is blocked...I have reported this several times and raised tickets via app 4 or 5 times and nothing happened...I received a call once from the paytm team...and they promised me that my account will be unblocked and they will call me again within 24 hrs...and it has been like 1 month now...I have been crying out for help like a freak...I am so pissed...my account has a total amount of rs3500...I don't care about my account being unblocked...I just want my money back...