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PayTM Mobile Solutions Complaints & Reviews

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Updated: Apr 23, 2025
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PayTM Mobile Solutions reviews & complaints page 456

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A
Anand42090
from Pune, Maharashtra
Mar 15, 2017
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Address: 110092
Website: PAYTM

Team,

I am really very upset with the services provided by paytm. From last 5-6 days I am very much worried about my amount- Rs. 5000 deducted from my wallet and still not reflecting in my SBI account. WHAT IS THIS ???? !!!

Customer Care Executives are teaching me that banks take 7 days, I just want to know Which bank takes 7 days to confirm the transactions ?? Moreover I have already talked to a superior level in SBI bank, he told me that normally if any transaction is failed it is refunded in the source account in 2-3 working days. You all are telling that it takes 7 days, what a stupid replies PAYTM all give.

Please see this matter on priority...

Also I will be now going to social media about this and tell that how PAYTM IS CHEATING WITH ITS CUSTOMERS !!!

Such a shameful activity... I HATE PAYTM ...
+1 photos
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    A
    Anjali Acharya
    from Raia, Goa
    Mar 15, 2017
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    Address: 380061
    Website: Paytm

    At[protected], Amount of Rs.1098 is debited from my saved credit card without my knowledge...i want my money back in paytm wallet. I am totally unhappy with the paytm service...Please go through my problem and solve it as soon as possible..
    My name : Anjali Acharya
    +1 photos
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      R
      rohitja
      from Mumbai, Maharashtra
      Mar 15, 2017
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      Address: Dehradun, Uttarakhand, 492001
      Website: Paytm

      Hi i purchased 4 iphone 5c yesterday night .. i got confirmation mail, msz and call . in morning it was showing waiting for pickup. stock was available..in afternoon seller cancell my order.need to understand from paytm company why its happen and what action he taken . request you to please release my all hanndset.
      order id:[protected]
      date: March 14 -10 PM
      +6 photos
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        S
        Sumanth katte
        from Bengaluru, Karnataka
        Mar 15, 2017
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        Address: New Delhi, Delhi
        Website: Paytm

        I have ordered Nike flip-flops in Paytm and my order number #[protected]. Team Paytm is saying they have refunded money, since it's very long time I have not received any money back in my account or Paytm wallet. I have complain them but still I'm not getting proper response.
        *The major drawback of these I can't contact to any of the customer executive*
        So please process my request
        Hello Friends,
        Please write a email to PAYTM, your BANK, RBI, PMO, etc..
        To,
        The Mr. Kanti Kumar Saraf Ji
        Regional Director
        Reserve Bank of India, 6th Parliament Street New Delhi
        Subject: - In relation to the deduction of money from the accounts of ………….. Bank.
        Sir,
        To inform you that on ……….(DATE)………. I had complained to the Reserve Bank of India that our bank account had been deducted from Rs………………. / - rupees, which we had in our PAYTM wallet at …..(Transaction Date)………. at ….(Transaction Time)……. In this regard, when I contacted the PAYTM company, it was told that your Rs……………. / - rupees have not been received, in this regard, I have given the PAYTM company my bank statement statement It was also sent, but the PAYTM company sent me the mail and informed that your money has not received us, you should contact your bank.
        In this regard, in connection with this, I contacted the ………………….. Bank's Contact Center and conveyed this to the Contact Center Officer in this regard, then the officer of the contact center of …………………………... Bank filed my complaint and provided the complaint number which is …………………………... It was told that your problem will be resolved within ………………. days.
        Sir, I want to tell you that in this regard, I also sent this mail to …………………………... Bank, whose reply was received, which stated that your problem has been sent to the concerned department, your problem will be solved soon.
        So you need to know Mr. that …………… days have been completed but till now our problem has not been solved. In this regard, I am sending all my emails and PAYTM wallet order details and statement details of my bank account. The details of the compilation are as follows.
        1 Print out email and received reply email sent to ……………...…………&hell... Bank.
        2 …………………………... Bank Accounts Statement.
        3 PAYTM wallet order details |
        4 Print out the email sent to PAYTM company and reply email.
        Therefore, you are requesting to Mr. That this connection should be made aware of what we have to do next. Copy of the above written statement was sent to the following department, through the Indian registered post.
        1 …………………………... Bank Branch………………………&h...
        2 …………………………... Regional Office………………………&h...
        3 ………………………..&helli... Head Office………………………&h...
        4 PAYTM head quarters B-121, sector 5, NOIDA-201301 |
        5 Prime Minister Office, South Block, Rasina Hill, New Delhi-110011.
        6 Joint Secretaries, Chief Minister Your State, …………………………...
        6 Regional Director Reserve Bank of India, 6 Parliament Street New Delhi |
        Petitioner
        Your Name s/o Your Father's Name[protected]-
        Address:[protected][protected][protected]
        Mobile:[protected][protected][protected]
        Account Number:[protected][protected]--
        Email:[protected][protected][protected]
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          B
          B L Raju
          from Gudivada, Andhra Pradesh
          Mar 15, 2017
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          Address: Kurnool, Andhra Pradesh, no
          Website: GWS Daily Deals

          I ordered 4 cameras from paytm (Online banking) on 17/2/2017,. Through a offer from facebook. But the order was not delivered and amount also not refunded. So, kindly refer my problem and refund my rs.796. Incase of not refunded i will sue a case in court.
          My reference id:igaauxiwy1.
          My account no:[protected]
          My mobile no:[protected]
          +2 photos
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            C
            chitikela praveen
            from Mumbai, Maharashtra
            Mar 15, 2017
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            Hi team,

            This is chitikela. Praveen i have made electricity bill payment online through paytm.
            Have applied the promo code as it's available promo code i have used is "trendy" and i have received message as the promo code applied successfully.
            And it says that i have to use the promo code: "newfash300" (You can now use newfash300
            On your first fashion purchase to get flat rs. 300 cashback.) but when i try to apply this promo code at the checkout it shows "offer is applicable for first time fashion customer only".
            I am really shocked why i am unable to use this promo code?
            This is just fooling the customers with the irrelevant offers as promo codes and just cheating the customers in different way.

            Pleas find the details:

            Date : 8th march.
            Electricity bill payment order id: [protected].
            I am rally surprised there is no way that customers can contact the customer care for the queries.
            There is a customer care number :[protected] but there is no response when i had called to this number that is available on website.
            Then why do you just give some number that is no response from your end.
            Kindly take some action, request higher officials to contact.
            This is really a bad experience and worst image on paytm.
            Kindly take action on this.

            Regards,
            Chitikela. Praveen,
            [protected].
            I paid rs 2100 to the mobile no. [protected] from my mobile no.[protected] mine money was deducted but the other one didn't received it . I paid the money on 9th march 2017, please try to solve my problem .

            Irrelevant offers cheating and fooling the customers - Comment #2680291 - Image #0
            I have ordered through paytm 3days ago.. but I haven't got any order confirmation from shopkeeper.. when I called them they said they didn't receive any money.. tried contacting paytm didn't got any reply.. i am in a verge of police complaining.. help asap. Need my money back.
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              D
              Divya chinda
              from Allahabad, Uttar Pradesh
              Mar 15, 2017
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              Address: Panipat, Haryana, 1234

              My order no. [protected] and transaction has been failed on 14 march 2017 amount has been deducted from bank account and also amount is not in my paytm wallet and another person don't received the payment from me please refund my money it's for rs. 900. I shall be very thankful to you. Payment has been done to mobile no. [protected] but this person don't receive payment and my balance has been reduced from bank account. Now iidon't have any balance in paytm wallet
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                S
                Surabhi Shrivastava
                Mar 15, 2017
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                Address: Gurgaon, Haryana, 122001
                Website: www.paytm.com

                Hi,

                This complaint is regarding paytm order palced.
                I have ordered an iphone (Orderno:[protected]) and have not received cashback yet. I have raised complaint 2 times already before. Can you please resolve my query as i have serious concern of cashback else i will return the product i bought. Expecting call within 24 hours to get the query resolved.

                Surabhi shrivastava
                +91-[protected]
                I recharged my videocon d2h through Paytm on 9th March 2017 worth RS 275/-. My order is showing pending from long time. Money got deducted from my account, but recharge not done. I didn't got any reply from the [protected]@paytm also. Order no: Paytm order no: [protected] . Videocon d2h ID :[protected]
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                  B
                  bhanu81
                  from Delhi, Delhi
                  Mar 15, 2017
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                  Address: Jaipur, Rajasthan, 302012
                  Website: paytm.com

                  I am bhanu and i am writing to us regarding my order no i. E.[protected] at paytm which is palced on the dated 20th feb 2017 and my expected delivery date is 3-6 march 2017. Today 15 march it means approx 25 days gone out and paytm are unable to deliver my product till date.
                  .
                  I am very unhappy with the paytm regarding this order because approx 25 days gone out. & every time your representative tell me that your query is resolved. And still my order is not received from your side.

                  Paytm not reply how to cancel the order. What is refund amount.

                  Every time paytm representative tell me that we will update you in 24 hrs, but no reply is made by paytm.
                  Paytm Password Not getting on Mobile through messege
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                    N
                    nirav7808
                    from Ahmedabad, Gujarat
                    Mar 15, 2017
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                    Address: Ahmedabad, Gujarat, 382418
                    Website: care@paytm. com

                    I given wrong product its 2nd time but this time as per paytm submitted all valid proof regarding to wrong product.. But nobody given replay when pickup product and no money returned of product if i will try to call no facility to direct call paytm and 4 days before said come for pickup product but 5 days go.. My product id [protected]
                    +2 photos
                    Mar 15, 2017
                    Updated by nirav7808
                    As per my order given wrong product receive i there are 15 days nobody replay and nobody findout solution about produxt when pickup product and relies my money
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                      M
                      Murulidhar A G
                      from Bengaluru, Karnataka
                      Mar 15, 2017
                      Resolved
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                      Resolved

                      Address: Bangalore, Karnataka, 562162
                      Website: Www.irctc.com

                      Last week i booked train ticket through paytm in internet banking bt ticket not booked bt payment was deducted my account but yesterday irctc login shows payment refunded bt today not credited in my account so please clarify and refunded immediately. Irctc refunded to paytm mobile solutions bt paytm not credited to bank account so please credit my account
                      +4 photos
                      Mar 15, 2017
                      Complaint marked as Resolved 
                      Please Refund amount Rs.991/- in my account account number:100801532107. Account holder name: MURULIDHAR A G, IFSC CODE. ICIC0001008. Mobile number. 8880068004. Email id. [email protected]
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                        S
                        Sumitkumar90
                        from Amritsar, Punjab
                        Mar 15, 2017
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                        Address: Chandigarh, Chandigarh, 160009
                        Website: paytm.com

                        I have tried to recharge my d2h videocon cable[protected] for 275/- on 8.3.17 and order no. Is [protected]. My money got deducted from my idbi account but recharge has been failed. I have also lodged a complaint through my paytm app too but no money has been refunded till now. So, i request you to please refund my money in my idbi account on my following details. I have also attached screenshots of processing and recharge failure message.

                        Idbi account no.[protected]
                        Name-sumit kumar
                        Ifsc code-ibkl0000003
                        Sector-8c branch
                        +2 photos
                        Dear Customer,

                        Thank you for sharing your details with us. We will have someone contact you as soon as possible.

                        Warm Regards,
                        Videocon d2h Team
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                          R
                          Renjith25
                          Mar 15, 2017
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                          Address: 380054

                          I had booked 3 train ticket from irctc site and for payment it diverted third party as paytm. After submiting all my bank datas thry deducted Rs 2321.50 rupees from my BOB ACCOUNT and j doesnt got my ticket. I tried to contact BOB customer care they told the amount has been transferd to paytm account and for the refund have to contact paytm customer care. After contacting the customer care still this day My money doesnt got refunded. So do needful tk refund the amount to my BOB ACCOUNT. RENJITH R
                          mail. [protected]@gmail.com
                          Ph. [protected]
                          +1 photos
                          Mar 15, 2017
                          Updated by Renjith25
                          Ticket booking date on 09/03/2017
                          Between 2.30 pm to 3.00 pm
                          Mar 15, 2017
                          Updated by Renjith25
                          Do urgent replay and refund the amount to my same BOB(BANK OF BARODA ) Account only
                          Mar 15, 2017
                          Updated by Renjith25
                          Or send me the direct customer care assistant number not the system generated complaint number
                          Mar 15, 2017
                          Updated by Renjith25
                          Details
                          Booking on 09/03/2017 at 2.45pm
                          Train okha express 16337
                          Rajkot to ernakulam
                          Amonunt 2321.50 rs
                          Bank used- Bank Of Baroda
                          iscon branch, ahmedabad
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                            D
                            D2epak94
                            from Lucknow, Uttar Pradesh
                            Mar 14, 2017
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                            Address: Udaipur, Rajasthan, 313001
                            Website: www.irctc.co.in

                            I just want to know that how to redeem the amount which refunded against the ticket cancellation. Please look into the matter and the screenshot is attached with it.
                            +1 photos
                            Ticket booking not successful but not refund .

                            Amount refunded by IRCTC in code of Patmsdk. - Comment #2717169 - Image #0
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                              H
                              Hanumaditya Agencies
                              from Guntur, Andhra Pradesh
                              Mar 14, 2017
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                              Address: 520010
                              Website: [email protected]

                              Sir/ madam, i ordered 2 saries. But the delivered item description is different. So place order for refund. My order number :[protected].
                              On 27/2/17 return order for item, pickup done, receipt number :[protected]/ paytm rl ([protected]) are still in pending. Nearly 16 days completed. Why you are getting late for refund. Pls refund my amount immediately.
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                                R
                                reema fathima
                                from Hosur, Tamil Nadu
                                Mar 14, 2017
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                                Address: 680004
                                Website: PayTm

                                Sir/Madam,
                                I had returned a bag which I bought from paytm. The return request was approved and it was picked up the very next day. However, the refund is not initiated till. I had send numerous amount of emails to the customer care but they keep on saying that the refund is processed. I contacted the bank but they seem to be completely unaware about the refund debited and that the paytm has not debited any refund to my account. It has been over 4 days and still no response. It seems that the paytm customer care is irresponsible and does not seem to be concerned about the customer's money.
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                                  A
                                  Azharuddin Nizamuddin
                                  from Pune, Maharashtra
                                  Mar 14, 2017
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                                  Address: Gautam Buddh Nagar, Uttar Pradesh

                                  On 12.03.2017 i was tray to book railway of irctc tickets by using paytm but as much time i was tried the amount is debited to my account but ticket was not book. Therefore i was suffer a rs 915/- which deducted from my account in total. The train was janshatabdi from aurangabad to manmad. I was tried to book 2 ticket 3 times and 4 tickets 1 time.
                                  It is requested to refund my amount as early as possible.
                                  Thankyou
                                  Name ; shaikh azharuddin nizamuddin
                                  Mob-[protected]
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                                    S
                                    SRINIVAS VASU MODI
                                    from Noida, Uttar Pradesh
                                    Mar 14, 2017
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                                    Address: Gurgaon, Haryana, 122003
                                    Website: paytm

                                    I'm 4 yrs Loyal Customer to Paytm.
                                    this is how Paytm is DisRespects Customer.

                                    My Account was [protected]@1month. tried to launch a Complaint via paytm APP NO response from them.
                                    talked to the Concern customercare team and the response was pathetic.
                                    informed me ill get a Mail about re register still i'm waiting for that mail from last 1 month.

                                    i'd booked my Flight Tickets via Paytm For the first time and for sure lastTime .Now my acc was blocked & im unable to find my flight booking details...

                                    And The Best Part is Paytm CustomerCare will Disconnect/Block your calls.

                                    ConsumerComplaints please help me out ASAp.. bcz i need my flight booking details and money in Wallet
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                                      N
                                      nprasad318
                                      from Delhi, Delhi
                                      Mar 14, 2017
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                                      Address: Gautam Buddh Nagar, Uttar Pradesh
                                      Website: paytm.com

                                      Total rs:7250/- (=5000+2250) deducted from my sbi account on[protected] to paytm mobile solutions noida. But it wasn't credited my paytm account. And paytm customer care told that this amount was credited to [protected] number without my knowledge and i didn't get any information either phone or sms or email. How paytm can transfer my money without consumer information? I request to you, take up the issue as legal action against paytm and do needful favor to me, return back my amount as early as possible.
                                      +2 photos
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                                        Kbn Saleem
                                        from Lakshettipet, Telangana
                                        Mar 14, 2017
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                                        Address: Rangareddy, Andhra Pradesh, 500074
                                        Website: Refound

                                        I will call castamer care but not respond the castamer care what is the eshu my refound amount not show my wallet pls given my 174 amount
                                        Mar 14, 2017
                                        Updated by Kbn Saleem
                                        Refound amount
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