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PayTM Mobile Solutions Complaints & Reviews

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Updated: Oct 17, 2025
Complaints 20048
Resolved
1743
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PayTM Mobile Solutions reviews & complaints page 459

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P
Pulyala Naveen Reddy
from Hyderabad, Telangana
Mar 10, 2017
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Address: 506003
Website: Paytm

I have ordered a power bank and cancelled it before 15 days are completed i did not get the money to my bank
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    P
    purshottam verma
    from Delhi, Delhi
    Mar 10, 2017
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    Address: New Delhi, Delhi, 110028

    I charged my metro card no[protected] on 01-03-17 and also received cash back of RS 25 but metro card did not charged
    Today when I traveled in metro my card balance was same as before charged. The amount has been debited from my paytm and showing charge successful​ and I was also assured of to up of my metro balance but it's really harrasing that money has been looted.
    Please refund it to restore my faith in paytm
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      R
      Rangachary Raghavan
      from Salem, Tamil Nadu
      Mar 10, 2017
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      I booked a journey from sbc to mdu On[protected].19:31 time. But ticket not booked and confirm. The fare amount Rs.316.50 is debited from my bank account. Please refund the fare amount as early as possible.
      From my bank message is received that Rs.316.50 debited to sb xxx6326 account. (PAYTM-1000) CHENNAI ST thamos mount on[protected].19:31:29.iob.
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        M
        mojidrads
        from Mumbai, Maharashtra
        Mar 10, 2017
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        Address: Thane, Maharashtra, 400030

        Date of incident :10/03/2017
        Description : debit entry via paytmof RS. 7945/- has been processed from my account and needs to be refunded immediately. fraudulent phone number is [protected] & [protected].Complaint copies with local police station are attached for record.
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          R
          Renjith25
          Mar 10, 2017
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          Address: 380054
          Website: paytm

          My self Renjith R
          I had tried to book train ticket from irctc to pay tm as third party . the booking was not completed but the amount had deducted from the bank account.
          Details
          Booking on 09/03/2017 at 2.45pm
          Train okha express 16337
          Rajkot to ernakulam
          Amonunt 2321.50 rs
          Bank used- Bank Of Baroda
          iscon branch, ahmedabad
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            Y
            yogeshwar baste
            from Bengaluru, Karnataka
            Mar 10, 2017
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            Address: Nashik, Maharashtra, 422003

            Please cancle
            Transaction of Rs.5, 000.00 made on SBI Credit Card XX6359 at Paytm Mobile Solutions on 3 Mar 17 .
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              D
              Dhinesh Kumar D
              from Salem, Tamil Nadu
              Mar 10, 2017
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              Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
              Website: www.paytm.com

              I am Dhinesh kumar and my paytm user id is [protected]@ymail.com. on march 4 i used paytm gateway to purchase from maxbhi.com, the money from bank was deducted but it was neither sent to merchant nor credited in paytm wallet. kindly resolve my issue. tnx id[[protected]@824313]
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                S
                ssssiva
                from Chidambaram, Tamil Nadu
                Mar 10, 2017
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                Address: 604857

                My selfi stick ampint has not rturn id[protected]
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                  L
                  laxmi2114
                  from Noida, Uttar Pradesh
                  Mar 10, 2017
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                  Address: Jaipur, Rajasthan, 302004

                  I have Ordered a Jeans From Paytm and it was a wrong product i have received paytm offered 15 days replacement and return.

                  i have requested for return for 10 times but all time they rejected my return on the basis of i am not contactable i have mailed may time on paytm but there is only one reply from their side that kindly give us 48 to 72 hours for resolve the problem but no resolve is there still now and no refund its been more than a month but no respond i have wasted so much time my order number [protected] amounting Rs. 665/- kindly refund my money back.

                  Thanks :-
                  Laxmi Khatri
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                    A
                    ankur9365
                    from Delhi, Delhi
                    Mar 10, 2017
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                    Address: New Delhi, Delhi, 110085
                    Website: paytm.com

                    Paytm does not let me to add money and transfer money to the bank from my credit card . The message appears that my cards have been blocked . I wanna know why and which policy you have been blocked my cards and why u change your policies after adding so many customers why you fooling the peoples . I will file a case against you in in court
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                      I
                      IvaNirmal
                      from Ahmedabad, Gujarat
                      Mar 10, 2017
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                      Address: 380008
                      Website: www.paytm.com

                      Dear sir/madam,

                      I have book ticket two times from paytm wallet my IRCTC
                      The amount has been deduct from my account but my ticket is not book so please refund my money I have also check my irctc id but it can not show any booking ticket . it is second time when my money is not refund .so please refund my money as soon as possible ...

                      Paid for Order
                      IRCTC Connect App Order #[protected]
                      Paytm Cash Txn ID [protected]
                      [protected]:06:23 AM

                      Paid for Order
                      IRCTC Connect App Order #[protected]
                      Paytm Cash Txn ID [protected]
                      [protected]:10:26 AM
                      I purchase a product by paytm and that time, there was a offer of 2 movie tickets but still i did not get any movie ticket promo code so how can i get that movie promo code?
                      VIP costumer me kyc complete nahi ho rahi hai or na hi upgrade ho raha hai please help me
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                        M
                        Mahendra singh ranawat
                        from Mundi, Madhya Pradesh
                        Mar 10, 2017
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                        Address: 474012
                        Website: No

                        My transaction failed amount 794 plz refund my money
                        Mar 04, 2017
                        sankit2040's response
                        This for transfer of money into bank from paytm wallet
                        Sir they have reduced my paytm account balance and not even the request is pending
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                          V
                          velm11370
                          from Chidambaram, Tamil Nadu
                          Mar 10, 2017
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                          Address: 608702

                          Dear sir/madam
                          i am book ticket from axis bank through paytm my IRCTC E Ticketing Order and Paytm Cash Txn ID [protected] on 8th march 2017 .the amount has been deduct from my account but my ticket is not book so please refund my money .i am also check my irctc id but it can not show any booking ticket . it is second time when my money is not refund .so please refund my money as soon as possible ... my mobile no.[protected]. mail id [protected]@gmail .com
                          Mar 11, 2017
                          Updated by velm11370
                          Updated by velmurugan from chidambaramMar 10; 2017
                          I had call from this no. [protected];and[protected] and [protected].[protected].person is asking for the card details (card no. Expiry date and cvv) i told all details after few min they took my all amount nearly 20000 from my account so please dont complin this web site this web site is fully fraud.
                          Please help me with this issue it is not the right way to deal with the customer.
                          Complaint
                          Mar 12, 2017
                          Updated by velm11370
                          Sir yesterday im booking in two flight tickets debit my account in 6423 rs not booked in ticket and not refunded pls help me my mobile number pls help me pls refund it. some body cheeting me when i complaint this web site i lose miore than 14000 from my kvb account please refut my amount sir few months ago my pay tm acount to i booking irctc train ticket from chennai to hydrra bad they get 620.00 but not returning mu mony they are also cheat sir how can i get back my money sir.
                          You are saying right bro.I also suffer like u today.My contact number [protected]
                          CALL/ SMS /AND /WHATSAPP /ON /COMPLAINT /EMAIL

                          . 90, 600, 98, 563
                          CUSTOMER CARE

                          . B-121, Sector 5
                          Noida
                          Gautam Buddh Nagar District
                          Uttar Pradesh
                          India - 201301

                          Customer Care Phone Numbers and Contacts
                          Toll-free:

                          Phone:
                          +91 90.600.98.563
                          [Head Office]

                          +91 90.600.98.563
                          [Support]

                          Additional info
                          Registered Office
                          1st Floor Devika Tower, Nehru Place, New Delhi – 110019

                          Submit a Complaint
                          Customer satisfaction rating

                          4
                          %
                          View Statistics
                          Complaints
                          Pending
                          Resolved
                          Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

                          Working hour

                          .

                          .

                          90, 600, 98, 563
                          CUSTOMER CARE

                          . B-121, Sector 5
                          Noida
                          Gautam Buddh Nagar District
                          Uttar Pradesh
                          India - 201301

                          Customer Care Phone Numbers and Contacts
                          Toll-free:

                          Phone:
                          +91 90.600.98.563
                          [Head Office]

                          +91 90.600.98.563
                          [Support]

                          Additional info
                          Registered Office
                          1st Floor Devika Tower, Nehru Place, New Delhi – 110019

                          Submit a Complaint
                          Customer satisfaction rating

                          4
                          %
                          View Statistics
                          Complaints
                          Pending
                          Resolved
                          Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

                          Working hour

                          .

                          .

                          . 90, 600, 98, 563
                          CUSTOMER CARE

                          . B-121, Sector 5
                          Noida
                          Gautam Buddh Nagar District
                          Uttar Pradesh
                          India - 201301

                          Customer Care Phone Numbers and Contacts
                          Toll-free:

                          Phone:
                          +91 90.600.98.563
                          [Head Office]

                          +91 90.600.98.563
                          [Support]

                          Additional info
                          Registered Office
                          1st Floor Devika Tower, Nehru Place, New Delhi – 110019

                          Submit a Complaint
                          Customer satisfaction rating

                          4
                          %
                          View Statistics
                          Complaints
                          Pending
                          Resolved
                          Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

                          Working hour

                          .

                          .

                          .

                          90, 600, 98, 563
                          CUSTOMER CARE

                          . B-121, Sector 5
                          Noida
                          Gautam Buddh Nagar District
                          Uttar Pradesh
                          India - 201301

                          Customer Care Phone Numbers and Contacts
                          Toll-free:

                          Phone:
                          +91 90.600.98.563
                          [Head Office]

                          +91 90.600.98.563
                          [Support]

                          Additional info
                          Registered Office
                          1st Floor Devika Tower, Nehru Place, New Delhi – 110019

                          Submit a Complaint
                          Customer satisfaction rating

                          4
                          %
                          View Statistics
                          Complaints
                          Pending
                          Resolved
                          Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

                          Working hour

                          .

                          .

                          .

                          90, 600, 98, 563
                          CUSTOMER CARE

                          . B-121, Sector 5
                          Noida
                          Gautam Buddh Nagar District
                          Uttar Pradesh
                          India - 201301

                          Customer Care Phone Numbers and Contacts
                          Toll-free:

                          Phone:
                          +91 90.600.98.563
                          [Head Office]

                          +91 90.600.98.563
                          [Support]

                          Additional info
                          Registered Office
                          1st Floor Devika Tower, Nehru Place, New Delhi – 110019

                          Submit a Complaint
                          Customer satisfaction rating

                          4
                          %
                          View Statistics
                          Complaints
                          Pending
                          Resolved
                          Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

                          Working hour

                          .

                          .

                          .

                          90, 600, 98, 563
                          CUSTOMER CARE

                          . B-121, Sector 5
                          Noida
                          Gautam Buddh Nagar District
                          Uttar Pradesh
                          India - 201301

                          Customer Care Phone Numbers and Contacts
                          Toll-free:

                          Phone:
                          +91 90.600.98.563
                          [Head Office]

                          +91 90.600.98.563
                          [Support]

                          Additional info
                          Registered Office
                          1st Floor Devika Tower, Nehru Place, New Delhi – 110019

                          Submit a Complaint
                          Customer satisfaction rating

                          4
                          %
                          View Statistics
                          Complaints
                          Pending
                          Resolved
                          Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

                          Working hour

                          .

                          .

                          .

                          90, 600, 98, 563
                          CUSTOMER CARE

                          . B-121, Sector 5
                          Noida
                          Gautam Buddh Nagar District
                          Uttar Pradesh
                          India - 201301

                          Customer Care Phone Numbers and Contacts
                          Toll-free:

                          Phone:
                          +91 90.600.98.563
                          [Head Office]

                          +91 90.600.98.563
                          [Support]

                          Additional info
                          Registered Office
                          1st Floor Devika Tower, Nehru Place, New Delhi – 110019

                          Submit a Complaint
                          Customer satisfaction rating

                          4
                          %

                          .

                          CALL/ SMS /AND /WHATSAPP /ON /COMPLAINT /EMAIL

                          . 90,
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                            R
                            Riteshsharma58
                            from Noida, Uttar Pradesh
                            Mar 10, 2017
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                            Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                            Website: www.paytm.com

                            I booked a ticket on irctc and paid by using paytm option, But after entering debit card details my bank amount debited but irctc shown payment error.
                            I also received payment confirmation mail from paytm and bank but paytm haven't refunded yet.

                            When I checked in paytm passbook option no transaction is showing in that.
                            3 days passed but no refund i received in my account.

                            order id-[protected]
                            My registered number-[protected]
                            Mail id-sharma.[protected]@gmail.com
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                              M
                              Mukesh Dak
                              from Kota, Rajasthan
                              Mar 9, 2017
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                              Address: 305901
                              Website: PayTM.com

                              They do not listen, don't have any number on which I can have interaction with human. Very pathetic service.

                              My Mobile number is [protected]. My friend sent me money on this number without asking me. When he informed me about the money transfer to me, I signed up for the account.

                              When I did not received money for the long time, I asked payTM and they told me that there is another account with the same number and different email and money is sent to that account. But since you have signed up with number so you can access old account with that email id.

                              I explained them that I do not have any such previous account or email id communicated to me, but they did not resolve the problem despite 8 complaints.

                              Every time a new person call and same storey is told to him & then he asks for 48 hr and story continues...

                              Really very pathetic service...

                              Now I am thinking to persue legal recourse against them, if they keep illegally hold my money.
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                                P
                                parvesh9385
                                from Bathinda, Punjab
                                Mar 9, 2017
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                                Address: Ludhiana, Punjab, 141014

                                Dear sir/madam
                                i am book ticket from paytm wallet my IRCTC E Ticketing Order #[protected] and Paytm Cash Txn ID [protected] on 9th march 2017 .the amount has been deduct from my account but my ticket is not book so please refund my money .i am also check my irctc id but it can not show any booking ticket . it is second time when my money is not refund .so please refund my money as soon as possible .
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                                  9
                                  9264434
                                  from Rajkot, Gujarat
                                  Mar 9, 2017
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                                  Address: Surat, Gujarat, 394210
                                  Website: Capitak first

                                  Sir me ne galtise capitalfirst loan 9266434 par jama karva diye hai jo muje repund karva do
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                                    M
                                    muthumurugan
                                    from Coimbatore, Tamil Nadu
                                    Mar 9, 2017
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                                    Address: 626108

                                    Pls cancel the transaction #[protected]
                                    The amount for this transaction was debited from my account by unknown person. The amount debited was RS.4999 from my account.That person used my ATM card number and purchase through Paytm.My humble request you to kindly cancel that transaction and refund the amount to my SBI account.
                                    Mar 09, 2017
                                    Updated by muthumurugan
                                    I am Muthumurugan from rajapalayam Tamil Nadu. My ATM card was miss used by unknown person through online Paytm purchase. Actually we don't know the order details, so Pls cancel the transaction #[protected]
                                    The amount for this transaction was debited from my account by unknown person. The amount debited was RS.4999 from my account.That person used my ATM card number and purchase through Paytm.My humble request you to kindly cancel that transaction and refund the amount to my SBI account. please refund the amount to my account:. [protected]
                                    Name: MUTHUMURUGAN
                                    Branch code:906
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                                      N
                                      Nony goyal
                                      from Mohali, Punjab
                                      Mar 9, 2017
                                      Resolved
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                                      Resolved

                                      Address: Sangrur, Punjab, 148001

                                      8febuary2017. We add 5000 money from debit card to my paytm wallet. Paytm number [protected]. Bt transcation is failed. Bt paymnt id deducted. Plz refund my money back. Order id [protected]
                                      Mar 13, 2017
                                      Complaint marked as Resolved 
                                      What the f... No rply back few days from paytm. Paytm fraud with me. 5000 money is too high for me...
                                      Patym customer service no [protected]
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                                        I
                                        ipradyut
                                        from Rajmahal, West Bengal
                                        Mar 9, 2017
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                                        Address: Gautam Buddh Nagar, Uttar Pradesh
                                        Website: Paytm.com

                                        I ordered a memory card from paytm, my order number is [protected]. paytm delivered me a blank parcel when I was return this parcel they are rejected my return and then I complained to paytm care with all proof, but now today they mail me your refund is not approved. and they are not refunded me.
                                        please sir help me to my refund amount 1524/- rupees
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