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PayTM Mobile Solutions Complaints & Reviews

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Updated: Apr 23, 2025
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PayTM Mobile Solutions reviews & complaints page 459

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R
Renjith25
Mar 10, 2017
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Address: 380054
Website: paytm

My self Renjith R
I had tried to book train ticket from irctc to pay tm as third party . the booking was not completed but the amount had deducted from the bank account.
Details
Booking on 09/03/2017 at 2.45pm
Train okha express 16337
Rajkot to ernakulam
Amonunt 2321.50 rs
Bank used- Bank Of Baroda
iscon branch, ahmedabad
+1 photos
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    Y
    yogeshwar baste
    from Bengaluru, Karnataka
    Mar 10, 2017
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    Address: Nashik, Maharashtra, 422003

    Please cancle
    Transaction of Rs.5, 000.00 made on SBI Credit Card XX6359 at Paytm Mobile Solutions on 3 Mar 17 .
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      D
      Dhinesh Kumar D
      from Salem, Tamil Nadu
      Mar 10, 2017
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      Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
      Website: www.paytm.com

      I am Dhinesh kumar and my paytm user id is [protected]@ymail.com. on march 4 i used paytm gateway to purchase from maxbhi.com, the money from bank was deducted but it was neither sent to merchant nor credited in paytm wallet. kindly resolve my issue. tnx id[[protected]@824313]
      +1 photos
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        S
        ssssiva
        from Chidambaram, Tamil Nadu
        Mar 10, 2017
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        Address: 604857

        My selfi stick ampint has not rturn id[protected]
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          L
          laxmi2114
          from Noida, Uttar Pradesh
          Mar 10, 2017
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          Address: Jaipur, Rajasthan, 302004

          I have Ordered a Jeans From Paytm and it was a wrong product i have received paytm offered 15 days replacement and return.

          i have requested for return for 10 times but all time they rejected my return on the basis of i am not contactable i have mailed may time on paytm but there is only one reply from their side that kindly give us 48 to 72 hours for resolve the problem but no resolve is there still now and no refund its been more than a month but no respond i have wasted so much time my order number [protected] amounting Rs. 665/- kindly refund my money back.

          Thanks :-
          Laxmi Khatri
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            A
            ankur9365
            from Delhi, Delhi
            Mar 10, 2017
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            Address: New Delhi, Delhi, 110085
            Website: paytm.com

            Paytm does not let me to add money and transfer money to the bank from my credit card . The message appears that my cards have been blocked . I wanna know why and which policy you have been blocked my cards and why u change your policies after adding so many customers why you fooling the peoples . I will file a case against you in in court
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              I
              IvaNirmal
              from Ahmedabad, Gujarat
              Mar 10, 2017
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              Address: 380008
              Website: www.paytm.com

              Dear sir/madam,

              I have book ticket two times from paytm wallet my IRCTC
              The amount has been deduct from my account but my ticket is not book so please refund my money I have also check my irctc id but it can not show any booking ticket . it is second time when my money is not refund .so please refund my money as soon as possible ...

              Paid for Order
              IRCTC Connect App Order #[protected]
              Paytm Cash Txn ID [protected]
              [protected]:06:23 AM

              Paid for Order
              IRCTC Connect App Order #[protected]
              Paytm Cash Txn ID [protected]
              [protected]:10:26 AM
              I purchase a product by paytm and that time, there was a offer of 2 movie tickets but still i did not get any movie ticket promo code so how can i get that movie promo code?

              Money Deducted for irctc connect app ticket booking but ticket not booked - Comment #2677196 - Image #0
              VIP costumer me kyc complete nahi ho rahi hai or na hi upgrade ho raha hai please help me
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                M
                Mahendra singh ranawat
                from Mundi, Madhya Pradesh
                Mar 10, 2017
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                Address: 474012
                Website: No

                My transaction failed amount 794 plz refund my money
                +1 photos
                Mar 04, 2017
                sankit2040's response
                This for transfer of money into bank from paytm wallet
                Sir they have reduced my paytm account balance and not even the request is pending
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                  V
                  velm11370
                  from Chidambaram, Tamil Nadu
                  Mar 10, 2017
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                  Address: 608702

                  Dear sir/madam
                  i am book ticket from axis bank through paytm my IRCTC E Ticketing Order and Paytm Cash Txn ID [protected] on 8th march 2017 .the amount has been deduct from my account but my ticket is not book so please refund my money .i am also check my irctc id but it can not show any booking ticket . it is second time when my money is not refund .so please refund my money as soon as possible ... my mobile no.[protected]. mail id [protected]@gmail .com
                  Mar 11, 2017
                  Updated by velm11370
                  Updated by velmurugan from chidambaramMar 10; 2017
                  I had call from this no. [protected];and[protected] and [protected].[protected].person is asking for the card details (card no. Expiry date and cvv) i told all details after few min they took my all amount nearly 20000 from my account so please dont complin this web site this web site is fully fraud.
                  Please help me with this issue it is not the right way to deal with the customer.
                  Complaint
                  Mar 12, 2017
                  Updated by velm11370
                  Sir yesterday im booking in two flight tickets debit my account in 6423 rs not booked in ticket and not refunded pls help me my mobile number pls help me pls refund it. some body cheeting me when i complaint this web site i lose miore than 14000 from my kvb account please refut my amount sir few months ago my pay tm acount to i booking irctc train ticket from chennai to hydrra bad they get 620.00 but not returning mu mony they are also cheat sir how can i get back my money sir.
                  You are saying right bro.I also suffer like u today.My contact number [protected]
                  CALL/ SMS /AND /WHATSAPP /ON /COMPLAINT /EMAIL

                  . 90, 600, 98, 563
                  CUSTOMER CARE

                  . B-121, Sector 5
                  Noida
                  Gautam Buddh Nagar District
                  Uttar Pradesh
                  India - 201301

                  Customer Care Phone Numbers and Contacts
                  Toll-free:

                  Phone:
                  +91 90.600.98.563
                  [Head Office]

                  +91 90.600.98.563
                  [Support]

                  Additional info
                  Registered Office
                  1st Floor Devika Tower, Nehru Place, New Delhi – 110019

                  Submit a Complaint
                  Customer satisfaction rating

                  4
                  %
                  View Statistics
                  Complaints
                  Pending
                  Resolved
                  Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

                  Working hour

                  .

                  .

                  90, 600, 98, 563
                  CUSTOMER CARE

                  . B-121, Sector 5
                  Noida
                  Gautam Buddh Nagar District
                  Uttar Pradesh
                  India - 201301

                  Customer Care Phone Numbers and Contacts
                  Toll-free:

                  Phone:
                  +91 90.600.98.563
                  [Head Office]

                  +91 90.600.98.563
                  [Support]

                  Additional info
                  Registered Office
                  1st Floor Devika Tower, Nehru Place, New Delhi – 110019

                  Submit a Complaint
                  Customer satisfaction rating

                  4
                  %
                  View Statistics
                  Complaints
                  Pending
                  Resolved
                  Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

                  Working hour

                  .

                  .

                  . 90, 600, 98, 563
                  CUSTOMER CARE

                  . B-121, Sector 5
                  Noida
                  Gautam Buddh Nagar District
                  Uttar Pradesh
                  India - 201301

                  Customer Care Phone Numbers and Contacts
                  Toll-free:

                  Phone:
                  +91 90.600.98.563
                  [Head Office]

                  +91 90.600.98.563
                  [Support]

                  Additional info
                  Registered Office
                  1st Floor Devika Tower, Nehru Place, New Delhi – 110019

                  Submit a Complaint
                  Customer satisfaction rating

                  4
                  %
                  View Statistics
                  Complaints
                  Pending
                  Resolved
                  Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

                  Working hour

                  .

                  .

                  .

                  90, 600, 98, 563
                  CUSTOMER CARE

                  . B-121, Sector 5
                  Noida
                  Gautam Buddh Nagar District
                  Uttar Pradesh
                  India - 201301

                  Customer Care Phone Numbers and Contacts
                  Toll-free:

                  Phone:
                  +91 90.600.98.563
                  [Head Office]

                  +91 90.600.98.563
                  [Support]

                  Additional info
                  Registered Office
                  1st Floor Devika Tower, Nehru Place, New Delhi – 110019

                  Submit a Complaint
                  Customer satisfaction rating

                  4
                  %
                  View Statistics
                  Complaints
                  Pending
                  Resolved
                  Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

                  Working hour

                  .

                  .

                  .

                  90, 600, 98, 563
                  CUSTOMER CARE

                  . B-121, Sector 5
                  Noida
                  Gautam Buddh Nagar District
                  Uttar Pradesh
                  India - 201301

                  Customer Care Phone Numbers and Contacts
                  Toll-free:

                  Phone:
                  +91 90.600.98.563
                  [Head Office]

                  +91 90.600.98.563
                  [Support]

                  Additional info
                  Registered Office
                  1st Floor Devika Tower, Nehru Place, New Delhi – 110019

                  Submit a Complaint
                  Customer satisfaction rating

                  4
                  %
                  View Statistics
                  Complaints
                  Pending
                  Resolved
                  Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

                  Working hour

                  .

                  .

                  .

                  90, 600, 98, 563
                  CUSTOMER CARE

                  . B-121, Sector 5
                  Noida
                  Gautam Buddh Nagar District
                  Uttar Pradesh
                  India - 201301

                  Customer Care Phone Numbers and Contacts
                  Toll-free:

                  Phone:
                  +91 90.600.98.563
                  [Head Office]

                  +91 90.600.98.563
                  [Support]

                  Additional info
                  Registered Office
                  1st Floor Devika Tower, Nehru Place, New Delhi – 110019

                  Submit a Complaint
                  Customer satisfaction rating

                  4
                  %
                  View Statistics
                  Complaints
                  Pending
                  Resolved
                  Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

                  Working hour

                  .

                  .

                  .

                  90, 600, 98, 563
                  CUSTOMER CARE

                  . B-121, Sector 5
                  Noida
                  Gautam Buddh Nagar District
                  Uttar Pradesh
                  India - 201301

                  Customer Care Phone Numbers and Contacts
                  Toll-free:

                  Phone:
                  +91 90.600.98.563
                  [Head Office]

                  +91 90.600.98.563
                  [Support]

                  Additional info
                  Registered Office
                  1st Floor Devika Tower, Nehru Place, New Delhi – 110019

                  Submit a Complaint
                  Customer satisfaction rating

                  4
                  %

                  .

                  CALL/ SMS /AND /WHATSAPP /ON /COMPLAINT /EMAIL

                  . 90,
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                    R
                    Riteshsharma58
                    from Noida, Uttar Pradesh
                    Mar 10, 2017
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                    Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                    Website: www.paytm.com

                    I booked a ticket on irctc and paid by using paytm option, But after entering debit card details my bank amount debited but irctc shown payment error.
                    I also received payment confirmation mail from paytm and bank but paytm haven't refunded yet.

                    When I checked in paytm passbook option no transaction is showing in that.
                    3 days passed but no refund i received in my account.

                    order id-[protected]
                    My registered number-[protected]
                    Mail id-sharma.[protected]@gmail.com
                    +2 photos
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                      M
                      Mukesh Dak
                      from Kota, Rajasthan
                      Mar 9, 2017
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                      Address: 305901
                      Website: PayTM.com

                      They do not listen, don't have any number on which I can have interaction with human. Very pathetic service.

                      My Mobile number is [protected]. My friend sent me money on this number without asking me. When he informed me about the money transfer to me, I signed up for the account.

                      When I did not received money for the long time, I asked payTM and they told me that there is another account with the same number and different email and money is sent to that account. But since you have signed up with number so you can access old account with that email id.

                      I explained them that I do not have any such previous account or email id communicated to me, but they did not resolve the problem despite 8 complaints.

                      Every time a new person call and same storey is told to him & then he asks for 48 hr and story continues...

                      Really very pathetic service...

                      Now I am thinking to persue legal recourse against them, if they keep illegally hold my money.
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                        P
                        parvesh9385
                        from Bathinda, Punjab
                        Mar 9, 2017
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                        Address: Ludhiana, Punjab, 141014

                        Dear sir/madam
                        i am book ticket from paytm wallet my IRCTC E Ticketing Order #[protected] and Paytm Cash Txn ID [protected] on 9th march 2017 .the amount has been deduct from my account but my ticket is not book so please refund my money .i am also check my irctc id but it can not show any booking ticket . it is second time when my money is not refund .so please refund my money as soon as possible .
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                          9
                          9264434
                          from Rajkot, Gujarat
                          Mar 9, 2017
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                          Address: Surat, Gujarat, 394210
                          Website: Capitak first

                          Sir me ne galtise capitalfirst loan 9266434 par jama karva diye hai jo muje repund karva do
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                            M
                            muthumurugan
                            from Coimbatore, Tamil Nadu
                            Mar 9, 2017
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                            Address: 626108

                            Pls cancel the transaction #[protected]
                            The amount for this transaction was debited from my account by unknown person. The amount debited was RS.4999 from my account.That person used my ATM card number and purchase through Paytm.My humble request you to kindly cancel that transaction and refund the amount to my SBI account.
                            Mar 09, 2017
                            Updated by muthumurugan
                            I am Muthumurugan from rajapalayam Tamil Nadu. My ATM card was miss used by unknown person through online Paytm purchase. Actually we don't know the order details, so Pls cancel the transaction #[protected]
                            The amount for this transaction was debited from my account by unknown person. The amount debited was RS.4999 from my account.That person used my ATM card number and purchase through Paytm.My humble request you to kindly cancel that transaction and refund the amount to my SBI account. please refund the amount to my account:. [protected]
                            Name: MUTHUMURUGAN
                            Branch code:906
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                              N
                              Nony goyal
                              from Mohali, Punjab
                              Mar 9, 2017
                              Resolved
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                              Resolved

                              Address: Sangrur, Punjab, 148001

                              8febuary2017. We add 5000 money from debit card to my paytm wallet. Paytm number [protected]. Bt transcation is failed. Bt paymnt id deducted. Plz refund my money back. Order id [protected]
                              +1 photos
                              Mar 13, 2017
                              Complaint marked as Resolved 
                              What the f... No rply back few days from paytm. Paytm fraud with me. 5000 money is too high for me...
                              Patym customer service no [protected]
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                                I
                                ipradyut
                                from Rajmahal, West Bengal
                                Mar 9, 2017
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                                Address: Gautam Buddh Nagar, Uttar Pradesh
                                Website: Paytm.com

                                I ordered a memory card from paytm, my order number is [protected]. paytm delivered me a blank parcel when I was return this parcel they are rejected my return and then I complained to paytm care with all proof, but now today they mail me your refund is not approved. and they are not refunded me.
                                please sir help me to my refund amount 1524/- rupees
                                +2 photos
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                                  M
                                  mehta sargam
                                  from Shimla, Himachal Pradesh
                                  Mar 9, 2017
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                                  Address: Panchkula, Haryana, 134113

                                  Sir

                                  today rs debited Rs 4000/- from my bank account but have not received in my paytm wallet yet kindly check and revert as the picture is attached kindly revert the status as soon as possible this msg has been received from the bank (
                                  Your A/C XXXX0927 debited for Rs 4, 000.00 on 09/03/2017 Towards POS withdrawal .Avl Bal is Rs 12, 094.51
                                  please give me the appropriate time or day while i will be receiving the moneyback
                                  +2 photos
                                  Mar 09, 2017
                                  Updated by mehta sargam
                                  Your A/C XXXX0927 debited for Rs 4, 000.00 on 09/03/2017 Towards POS withdrawal .Avl Bal is Rs 12, 094.51 (the amount is dedicated from my bank account but it is not shown in paytm wallet kindly check and revert as soon
                                  Mar 09, 2017
                                  Updated by mehta sargam
                                  Rs 4000/- has been deducted from my bank account but not received any balance in my bank account
                                  Mar 15, 2017
                                  Updated by mehta sargam
                                  Please give me the status for the same
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                                    P
                                    Pakyie
                                    from Delhi, Delhi
                                    Mar 9, 2017
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                                    Address: 110060
                                    Website: PAYTM

                                    My account is blocked since 17/2/17
                                    I m unable to use my Paytm
                                    As I told 10 times to them that I don't have bank statement,
                                    Only ATM ministatement I gave,
                                    They are not responding well
                                    They called on this Monday
                                    They asked every possible thing about me and told my problem will be solved in next 24 hrs
                                    But nothing happend
                                    4000 rupees is there in my account
                                    And they have blocked
                                    Since one month created a lot of problem...
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                                      H
                                      happy deol
                                      from Mohali, Punjab
                                      Mar 9, 2017
                                      Resolved
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                                      Resolved

                                      Address: Pilibhit, Uttar Pradesh, 470000000218923

                                      On 23 February 2017 I had add money from my debit card Rs2500.i have received verification massage from paytm that I have used our debit card for add money from debit card and this value debit from my account but it money did not add in my paytm wallet.so please provide the information about the money that where go this money from my wallet and get the solution of this problem early
                                      Mar 13, 2017
                                      Complaint marked as Resolved 
                                      On 2 March I was add Rs.2500 from my atm card.this money deducted from my account but don't received in my paytm account
                                      Mar 09, 2017
                                      Updated by happy deol
                                      Sorry this happened occur on 2 March 2017
                                      Mar 10, 2017
                                      Updated by happy deol
                                      Please solved my problem earlier
                                      Mar 13, 2017
                                      Updated by happy deol
                                      Please shot out my problem
                                      Mar 14, 2017
                                      Updated by happy deol
                                      Please sir solved my problem and send me full information about my balance
                                      Please solved my problem earlier.
                                      This money deducted from my account on 2 March 2017.
                                      happy deol's [Complaint's author] reply, Mar 13, 2017
                                      Send me full information about my balance deducted
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                                        V
                                        from Thiruvananthapuram, Kerala
                                        Mar 9, 2017
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                                        Address: 590014
                                        Website: Paytm

                                        I have not received my refund amount, even i tired to cal paytm customer service they could not resolved my problem, and its been 20 days, I am trying to contact paytm office, They are not responding properly, there is no problem with my bank account
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