PayTM Mobile Solutions Complaints & Reviews

Sir

today rs debited Rs 4000/- from my bank account but have not received in my paytm wallet yet kindly check and revert as the picture is attached kindly revert the status as soon as possible this msg has been received from the bank (
Your A/C XXXX0927 debited for Rs 4, 000.00 on 09/03/2017 Towards POS withdrawal .Avl Bal is Rs 12, 094.51
please give me the appropriate time or day while i will be receiving the moneyback

My account is blocked since 17/2/17
I m unable to use my Paytm
As I told 10 times to them that I don't have bank statement,
Only ATM ministatement I gave,
They are not responding well
They called on this Monday
They asked every possible thing about me and told my problem will be solved in next 24 hrs
But nothing happend
4000 rupees is there in my account
And they have blocked
Since one month created a lot of problem...

On 23 February 2017 I had add money from my debit card Rs2500.i have received verification massage from paytm that I have used our debit card for add money from debit card and this value debit from my account but it money did not add in my paytm wallet.so please provide the information about the money that where go this money from my wallet and get the solution of this problem early

I have not received my refund amount, even i tired to cal paytm customer service they could not resolved my problem, and its been 20 days, I am trying to contact paytm office, They are not responding properly, there is no problem with my bank account

My order no. is [protected] dated 08/03/2017 on mobile no. [protected] of Rs. 200/- amount is dedected from my credit cad but balance not received.

I did recharge of Rs. 65 but it was failed and amount is debited from my bank account. after that i received the message that the refund is successfully transferred to my bank account but still it did not credited.
this is the detail of transaction:
Txn ID: [protected]
Paytm cash Txn ID: [protected]
i visited to official website bit unable to connect it

Sir, I did a recharge of 100 to another number by mistake and I checked with that number if they got the recharge and they informed that their number is post paid and they did not receive any money. Can you resolve and refund the money.
Order no. [protected]
DC transaction no. [protected]
Mobile no. [protected] (wrong recharge done)

Please call on my number : [protected]

Hoping to hear from you soon.

Iam ordered one 32 gb sony pendrive in699 amt and paytm discount 20% of pendrive but amount trans for to my account 138 why what is the problem
Iam cell your customer care but not any responce

Transferred to BankBank Txn ID: [protected]Paytm Cash Txn ID [protected]-03-08 01:47:45 PM

Please refund this amount to my bank account as i did not receive any amount.

Dear team,

Inspite of sending atleast 10 emails and numerous calls on your helpline number, I have still not received any refund for my order [protected].

Product name: Van heusen blue denim blazer
Price: 2999

I have shipped back the product as back as 18.02.2017 and since then, I have been repeatedly sending mails to your team for refund.

Is this how you treat your customers? I have been receiving standard emails from your end, with no action plan. The helpline number does not have any option to talk to any customer care executive directly. How does a frustrated customer resolve his queries ?

I have even sent you a proof of the courier slip in my previous email. I have repeatedly asked you guys to give me a call back, since there is no option to talk to the customer care officer on your helpline number. Sent several complaints over the paytm app as well as email. Even after all this, I am struggling to receive my refund.

I pledge I shall never make a purchase with Paytm going forward. But for now, please stop punishing your customers. Requesting you to process my refund and ask someone from your team to give me a call back.

An extremely disappointed customer,
Swapnil Karia

Respected sir i made a payment for recharge my vodafone mobile no [protected] but unfortunately i enter wrong mobile no is [protected] Payment detail mention below & also i m a new user of your services and my mistake my first impression is so bad, so plz resolve my problem i am thankful, other wise no reason for continue your service
vodafone mobile no- [protected] (incorrect no)
operator ref no - UE[protected]
Order No - #[protected]
payment amt - 348 rs

So plz do needful asap

Regards
Ambuz Mishra
Contact no-[protected]

I have booked a ticket money is deducted but now it's showing booking failed
order no -[protected]

Dear sir,
i was doing a post paid recharge of vodafone rs.1390 .. which is reduct from my account but not recharge in the no.. plz help and solve this matter ...

I will recharge 50 rs my airtail mobile no.[protected] but recharge not to successfull but also my 50rs debited in my account bank of india please refund my money in account
*boi star sandesh* rs 50 has been debited to your account xx0362 from pos-paytm on[protected]
What are the problem paytm services costomer not saticefied you are services not to good

Dear Team

I have order a shoes through paytm but I have get better deal before I ll receive and then paytm says that refund initiated but refund not receive to my bank or paytm waleet also.

My order no of paytm is [protected]

And order date is 19/2/2017

KARUR VYSYA BANK LTD just gave us a reference number 74678447051117015365280 for successful refund of Rs 948 from Paytm to your bank account for your Order ID [protected]. Your bank could take few more days to credit the amount to your account. Please contact your bank's customer care for any further query quoting this number.

Hi Puneet,

I understand you are concerned about the cancellation of the product Action Shoes Men Sports Shoes Bmb-702-Black-Red under the Order no [protected].

Our system shows that you have cancelled the order and amount INR 948 has been refunded on 19/02/2017.

The details of the refund are:

Bank - INR 948

Please note that Paytm initiates the refund to Paytm wallet and bank/ source card immediately. However, depending on your bank process, your bank takes 7-14 days to credit the amount in your account. Paytm has no control over the time taken by your bank. Kindly wait for given timelines.

To know more about transfer to bank option, please visit the below link:

https://blog.paytm.com/when-you-transfer-money-to-bank-account-from-paytm-it-is-...⇄

Hope I was of help. Should you need any further assistance, please let me know.

Sincerely,
Paytm Care

Since 19 days I ll not receive refund amount through Paytm

So reply me as earliest possible...

मेरा नाम रजनीष मिश्रा है मेरे द्वारा सेन्ट्रल बैंक ऑफ इंडिया के द्वारा दिनांक 10 जनवरी 2017 को ए.टी.एम. कार्ड से पे.टी.एम. वॉलेट में 1700 रु. की राशि भेजी गई। परन्तु बैंक से 1700 की राशि कट गई, जिसका ट्रान्जेक्शन नं. 1932496 है जो मेरे पे.टी.एम. वॉलेट में नहीं आया। चूंकि मैं बैंक में इसकी सूचना दिया और बैंक के द्वारा कहा गया कि आपकी राषि आपके खाते से पे.टी.एम. वॉलेट में सफलतापूर्वक ट्रान्सफर कर दी गई है, लेकिन जो आज दिनांक तक मेरे पे.टी.एम. वॉलेट में नहीं आई है। पे.टी.एम. कस्टमर केयर को फोन लगाने पर कोई जवाब नहीं मिल रहा है। अतः इस समस्या का जल्द से जल्द निराकरण करने की कृपा करें।

I have purchased hero duet scooty through paytm.when ordering the item I applied promo code for 3000/ case back.now the item is delivered to me still I have not received the case back in my ballet. Order status is showing ready for delivery.

My order id is [protected] i order a laptop on 27 feb 2017 the same is canceled by me due to some defect in laptop as told by paytm but ther is no refund till after 10 days of cancellation

I recharge my metro card with rs. 500 at 6-3-17 and rs. 100 on 7-3-17,
My amounts was deduced from my bank account but recharge in not done,
And paytm also didn't refund my amount in my account,
Its so much painful job done by paytm,

Please refund my money asps,

Tarun singh
[protected]

Paytm no- [protected]
Order num- [protected] & [protected]

I am not recieving my cashback due to cross of limit .so how can i recieve my cashback