PayTM Mobile Solutions Complaints & Reviews

My order no. is [protected] dated 08/03/2017 on mobile no. [protected] of Rs. 200/- amount is dedected from my credit cad but balance not received.

I did recharge of Rs. 65 but it was failed and amount is debited from my bank account. after that i received the message that the refund is successfully transferred to my bank account but still it did not credited.
this is the detail of transaction:
Txn ID: [protected]
Paytm cash Txn ID: [protected]
i visited to official website bit unable to connect it

Sir, I did a recharge of 100 to another number by mistake and I checked with that number if they got the recharge and they informed that their number is post paid and they did not receive any money. Can you resolve and refund the money.
Order no. [protected]
DC transaction no. [protected]
Mobile no. [protected] (wrong recharge done)

Please call on my number : [protected]

Hoping to hear from you soon.

Iam ordered one 32 gb sony pendrive in699 amt and paytm discount 20% of pendrive but amount trans for to my account 138 why what is the problem
Iam cell your customer care but not any responce

Transferred to BankBank Txn ID: [protected]Paytm Cash Txn ID [protected]-03-08 01:47:45 PM

Please refund this amount to my bank account as i did not receive any amount.

Dear team,

Inspite of sending atleast 10 emails and numerous calls on your helpline number, I have still not received any refund for my order [protected].

Product name: Van heusen blue denim blazer
Price: 2999

I have shipped back the product as back as 18.02.2017 and since then, I have been repeatedly sending mails to your team for refund.

Is this how you treat your customers? I have been receiving standard emails from your end, with no action plan. The helpline number does not have any option to talk to any customer care executive directly. How does a frustrated customer resolve his queries ?

I have even sent you a proof of the courier slip in my previous email. I have repeatedly asked you guys to give me a call back, since there is no option to talk to the customer care officer on your helpline number. Sent several complaints over the paytm app as well as email. Even after all this, I am struggling to receive my refund.

I pledge I shall never make a purchase with Paytm going forward. But for now, please stop punishing your customers. Requesting you to process my refund and ask someone from your team to give me a call back.

An extremely disappointed customer,
Swapnil Karia

Respected sir i made a payment for recharge my vodafone mobile no [protected] but unfortunately i enter wrong mobile no is [protected] Payment detail mention below & also i m a new user of your services and my mistake my first impression is so bad, so plz resolve my problem i am thankful, other wise no reason for continue your service
vodafone mobile no- [protected] (incorrect no)
operator ref no - UE[protected]
Order No - #[protected]
payment amt - 348 rs

So plz do needful asap

Regards
Ambuz Mishra
Contact no-[protected]

I have booked a ticket money is deducted but now it's showing booking failed
order no -[protected]

Dear sir,
i was doing a post paid recharge of vodafone rs.1390 .. which is reduct from my account but not recharge in the no.. plz help and solve this matter ...

I will recharge 50 rs my airtail mobile no.[protected] but recharge not to successfull but also my 50rs debited in my account bank of india please refund my money in account
*boi star sandesh* rs 50 has been debited to your account xx0362 from pos-paytm on[protected]
What are the problem paytm services costomer not saticefied you are services not to good

Dear Team

I have order a shoes through paytm but I have get better deal before I ll receive and then paytm says that refund initiated but refund not receive to my bank or paytm waleet also.

My order no of paytm is [protected]

And order date is 19/2/2017

KARUR VYSYA BANK LTD just gave us a reference number 74678447051117015365280 for successful refund of Rs 948 from Paytm to your bank account for your Order ID [protected]. Your bank could take few more days to credit the amount to your account. Please contact your bank's customer care for any further query quoting this number.

Hi Puneet,

I understand you are concerned about the cancellation of the product Action Shoes Men Sports Shoes Bmb-702-Black-Red under the Order no [protected].

Our system shows that you have cancelled the order and amount INR 948 has been refunded on 19/02/2017.

The details of the refund are:

Bank - INR 948

Please note that Paytm initiates the refund to Paytm wallet and bank/ source card immediately. However, depending on your bank process, your bank takes 7-14 days to credit the amount in your account. Paytm has no control over the time taken by your bank. Kindly wait for given timelines.

To know more about transfer to bank option, please visit the below link:

https://blog.paytm.com/when-you-transfer-money-to-bank-account-from-paytm-it-is-...⇄

Hope I was of help. Should you need any further assistance, please let me know.

Sincerely,
Paytm Care

Since 19 days I ll not receive refund amount through Paytm

So reply me as earliest possible...

मेरा नाम रजनीष मिश्रा है मेरे द्वारा सेन्ट्रल बैंक ऑफ इंडिया के द्वारा दिनांक 10 जनवरी 2017 को ए.टी.एम. कार्ड से पे.टी.एम. वॉलेट में 1700 रु. की राशि भेजी गई। परन्तु बैंक से 1700 की राशि कट गई, जिसका ट्रान्जेक्शन नं. 1932496 है जो मेरे पे.टी.एम. वॉलेट में नहीं आया। चूंकि मैं बैंक में इसकी सूचना दिया और बैंक के द्वारा कहा गया कि आपकी राषि आपके खाते से पे.टी.एम. वॉलेट में सफलतापूर्वक ट्रान्सफर कर दी गई है, लेकिन जो आज दिनांक तक मेरे पे.टी.एम. वॉलेट में नहीं आई है। पे.टी.एम. कस्टमर केयर को फोन लगाने पर कोई जवाब नहीं मिल रहा है। अतः इस समस्या का जल्द से जल्द निराकरण करने की कृपा करें।

I have purchased hero duet scooty through paytm.when ordering the item I applied promo code for 3000/ case back.now the item is delivered to me still I have not received the case back in my ballet. Order status is showing ready for delivery.

My order id is [protected] i order a laptop on 27 feb 2017 the same is canceled by me due to some defect in laptop as told by paytm but ther is no refund till after 10 days of cancellation

I recharge my metro card with rs. 500 at 6-3-17 and rs. 100 on 7-3-17,
My amounts was deduced from my bank account but recharge in not done,
And paytm also didn't refund my amount in my account,
Its so much painful job done by paytm,

Please refund my money asps,

Tarun singh
[protected]

Paytm no- [protected]
Order num- [protected] & [protected]

I am not recieving my cashback due to cross of limit .so how can i recieve my cashback

My name is saranya my paytm account no [protected] my paytm email [protected]@gmail.com my account is tamporarily bloceked please help my paytm accunt onblock

We have blocked this card for adding money to your Paytm wallet.
And let us know without informing to customer how you can block the card ?
did you call up and inform to customer ?

Please let me know, for what it has been blocked.

And customer services is very very worst in Paytm

Dear Paytm organisers[protected]

Sub: 15 bus tickets booked in BVR Travels, No bus, No intimation total program mess ..

It is very bad to inform you about your services in bus booking. You made our programme total mess and created so much tension to the old people. We got so much damage by booking tickets through you. We feel very bad experience in booking tickets through you.
Story: i ( kodali Sampath babu, mobile no [protected]) booked 15 bus tickets in sleeper coach from Hyderabad to Cherukupalli near Guntur, as all our travellers are old and patients for the day 6th March 2017.Bus time is 11.15pm at Ameerpet. We got msg reg travel and contact no of driver. We called that driver. But he said it is wrong no.We contacted BVR travels by getting no through net. But we shocked by hearing that there is no service what we have booked. We are very much worried we tried to get another bus. We did not get.Finally we come back to Hotel and booked rooms.Next day morning we booked cars and send them to distination.
For that we spend Rs 50, 000/-. Because of your mistake we got all these problems and tensions.
So tell us how you are going to compensate the loss and how can we believe you in future. Why it is happened. Depending on your response we will proceed whether we need to go to consumer courts or not.

K Sampath babu
Contact : [protected]

Paytm order No. no. [protected]
My money is deducted 5000 in date 6 January 2017 around 2 o clock...
That's money couldn't IN wallet or in bank account refunded...
I need money urgent OK
Otherwise I apply police case on paytm...