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PayTM Mobile Solutions Complaints & Reviews

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Updated: Oct 17, 2025
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Bad 😕 It seems that PayTM Mobile Solutions has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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PayTM Mobile Solutions reviews & complaints page 462

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R
Rkg341
from Haridwar, Uttarakhand
Mar 6, 2017
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Address: 249404
Website: www.paytm.com

Dear sir,
On date 04/03/2017 i have ordered one i ball bt 4 bluetooth headset with 20% cash back my order no. Was [protected] the price of this product was 786 paytm has refund my paytm wallet 157 (20%of 786).
On date 05/03/17 i saw that paytm has reduced it's price from 786 to 768 with 15% cash backb offer i again order another headset my order no is [protected] but this time they did not refund 15% money in my paytm wallet. Pls help me. There is nothing option to talk paytm customer care executive.
Please help me.
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    R
    Rahul Khillare
    from Pune, Maharashtra
    Mar 6, 2017
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    Address: 411026

    Dear sir,
    i have transferred amount of 410.00 Rs . by using debit card of idbi bank, transaction is successful and amount is debited from my account, but i have not received money in my paytm wallet.kindly please check and reply
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      S
      srinivasuk
      from Hyderabad, Telangana
      Mar 6, 2017
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      Address: Hyderabad, Andhra Pradesh, 500073

      I have done a payment transaction of Rs.5000/- (Rupees Five thousand only) from Airtel Money account through Debit card vide card No.[protected] to Paytm mobile No.[protected] on 03rd March 2017, transaction No.[protected]. But said amount till now not credited into my Paytm account. Please resolve the problem immediately and credit the said amount into my Paytm account.
      View replies
      Sir, march 2nd I will add 276 rs in my paytm wallet but I deduct amount by my bank and I could not receive money in the wallet
      Reply
      Dear sir,
      I Deepak Jeitley from bihar and my contact no and my paytm I'd [protected]
      Money dedicated from my accounts reference no[protected] and[protected] but was not recharge and did not refund ammount sir request you to plese give it got refunds my ammount

      Thanks and regards
      Deepak Jeitley
      Contact -[protected]
      Reply
      Money transferred through net banking order no [protected].But not reflected in paytm balance.
      Acct is already debited.
      Swapan Ray.
      Reply
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        A
        amitgarg98
        from Delhi, Delhi
        Mar 6, 2017
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        Address: 122011
        Website: paytm

        I ordered Samsung speakers through order no [protected].
        Seller has sent me defective and incomplete product.Its not working and also there is no remote controller included which seller has shown in item description.
        Now i want to return the item and Paytm is saying you can avail warranty from Samsung directly.
        Why should i go to Samsung when i want to return the item.
        have dropped several mails but no rescue.
        Plz help.
        View replies
        Dear customer care,

        i just downloaded the paytm upgrade and the paytm app refused to open at the shop. no matter what i tried, the app would not open.

        please rectify the software bug in the new release.

        yours sincerely,
        sumanth solomon talluri.
        Reply
        I returned the product 10 days before and still i didn't got my refund.
        And you guys are not giving any solution.
        My order no is [protected].
        My mobile no -[protected]
        Reply
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          D
          [email protected]
          from Delhi, Delhi
          Mar 6, 2017
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          Address: 110080

          Massage showing successful transaction but money did not transfer (2000 ₹)
          Mar 06, 2017
          Updated by [email protected]           Pls give it's solution

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            P
            pawanisharma
            from Chennai, Tamil Nadu
            Mar 6, 2017
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            Address: Chandigarh, Punjab, 160101
            Website: paytm

            My number registered with paytm is lost.I have raised a request for returning of a product, so, how will the person able to contact me.kindly help me changing my number.I am already facing many issues due to the change in number.My number has to be changed from [protected] to [protected]
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              P
              Pratik Bane
              from Mumbai, Maharashtra
              Mar 6, 2017
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              Address: Thane, Maharashtra, 400604
              Website: paytm

              I am not able to add money in my wallet through credit card. I tried more than times but till its not working. I have check with my bank but there is no issue from the bank. When i try to add money its getting decline and shows error that " YOUR CARD IS BLOCKED TO ADD MONEY IN WALLET".

              Please check and resolve the issue on urgent basis.

              Thanks,
              Pratik
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                G
                geetha raja
                from Chennai, Tamil Nadu
                Mar 6, 2017
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                Address: 600119
                Website: PayTM Mobile Solutions

                02/03/2017 74766517061708534437419 paytm mobile solut inr 4, 999.00 dr.
                01/03/2017 74766517060708480402830 paytm mobile solut inr 4, 999.00 dr.
                01/03/2017 74766517060708480327540 paytm mobile solut inr 4, 999.00 dr.
                28/02/2017 74766517059708400627428 paytm mobile solut inr 4, 999.00 dr.
                28/02/2017 74332747059705909586897 paytm app 4, 999.00 dr.
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                  V
                  Vikas Kadthala
                  from Hyderabad, Telangana
                  Mar 6, 2017
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                  Address: 500016
                  Website: paytm.com

                  Dear sir,
                  im vikas using paytm had sent money of 5000 rs to a number which does not have paytm id...but the money had been received by the mobile number. ..with return received text...paytm is not responding when I had given cimplain about it ...
                  so sir please help me in this issue sir.
                  thanking you

                  k.vikas
                  [protected]
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                    S
                    sanpatro
                    from Mumbai, Maharashtra
                    Mar 6, 2017
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                    Address: 560045
                    Website: paytm.com

                    I placed an order for 2 t-shirt order ID [protected]. As per the return policy and paytm assurance if a product is not satisfied we can raise a request for return within 15 days. I am trying to place a return request for one product out of the two but now Paytm is denying me to place request, I have dropped multiple mail regarding the same still no fruitful response regarding the request.
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                      C
                      chirsimran
                      from Delhi, Delhi
                      Mar 6, 2017
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                      Address: New Delhi, Delhi, 110058
                      Website: paytm

                      Dear Sir/Mam,

                      Its almost 2 months now that my paytm hasbeen bocked from paytm end . Whrnever i try to login in my account it shows an error 'temporary blocked for login'.

                      I had already submitted somany mails to cybercell bur no action has been taken. My money is stucked in paytm
                      Nd i want to use my money.

                      Iam facing lot of issues due to this. So i request you to kindly unblock my paytm account and let me have the access to my own account.

                      I hope that i will get sone solution to my problem and my issue will be resolved
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                        R
                        rajtongar
                        from Diphu, Assam
                        Mar 6, 2017
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                        Website: Www.paytm. Com

                        Sir Mene radme3s prime ka combo pack order kya tha abbi tak nahi mila hai order no [protected]hai
                        Mar 06, 2017
                        Updated by rajtongar                         Sir 28feb ko order kya tha abbi tak nahi mila
                        Please help me

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                          A
                          Anil469
                          from Hyderabad, Telangana
                          Mar 6, 2017
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                          Address: 500038
                          Website: paytm.com

                          I want to purchast a product in paytm which is having a promocode
                          but it is showing a condition that it can b applied if the cart total is more than 50000
                          so i have added a cart value to more than 50000
                          even then also i cant get it
                          if the code is not working then y they given code that particular order

                          plz give me am immediate reply
                          bcoz i want to buy that product

                          plz see the below images also
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                            K
                            kk420
                            from Kolkata, West Bengal
                            Mar 6, 2017
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                            Address: Kolkata, West Bengal, 700028

                            I can't add money in my paytm wallet a/c [protected] /[protected]
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                              R
                              Rahulshah111
                              from Delhi, Delhi
                              Mar 6, 2017
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                              Address: Gautam Buddh Nagar, Uttar Pradesh
                              Website: paytm.com

                              I installed my paytm to use to buy some important goods for urgent purpose. I tried to add INR 1000 to my paytm account. After filling all detail correctly my transaction failed. Few second later i got sms from my bank that 1000 rupees has been deducted from account. I tried to book ticket for refund . Booked complain on paytm app . Its has been 2 days no reply from paytm nor any refund or addition to paytm balance. How can i trust a brand which make fool out of me in emergency. Really disappointed. Its better to use card then using paytm. I contacted my bank . They told me that money was deducted by paytm.
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                                V
                                vijay kumar delhi
                                from Mumbai, Maharashtra
                                Mar 5, 2017
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                                Address: New Delhi, Delhi, 110045

                                I am vijay kumar mob no [protected] send rs3000 to [protected] but money not update please solve my query
                                Mar 05, 2017
                                Updated by vijay kumar delhi                                 I am vijay kumar mob no [protected] send rs3000 to [protected] but money not update please solve my query
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                                  T
                                  Thakur Shubham Prtap Singh
                                  from Agra, Uttar Pradesh
                                  Mar 5, 2017
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                                  Dear
                                  Sir my paytm account no [protected] login error temporarily blocked for login issue kindly sir my pytm account unblocked me for send email paytm care don't reply sir pls hlp me unblocked my account my email id ~ [protected]@gmail.com
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                                    R
                                    Ravi Sharma
                                    from New Delhi, Delhi
                                    Mar 5, 2017
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                                    Address: Howrah, West Bengal, 711227
                                    Website: www.paytm.com

                                    Dear Sir / Maam,

                                    This is to inform you that there has been Online fraud transaction from my father's SBI Debit Card No. - ending with 2234 against SBI Savings Account No. - ending with 0403 on 02/03/2017 to Pay TM Mobile Solutions. Total Amount of Rs 9998 /-.

                                    Pay TM Mobile Solutions transaction details : OTHPG 616657

                                    Request you to pl take necessary action against above transaction & hold the payment.

                                    We have already informed the matter to Cyber Crime Branch. Matter shall be taken up legally.

                                    Look forward for your quick & favorable response.

                                    Thanking you,

                                    Rgds,

                                    Ravi Sharma

                                    M - [protected]
                                    Mar 08, 2017
                                    Updated by Ravi Sharma                                     Dear Sir / Maam,

                                    This is to inform you that there has been Online fraud transaction from my father's SBI Debit Card No. - ending with 9879 against SBI Savings Account No. - ending with 9360 on 02/03/2017 to PayTM Mobile Solutions. Total Amount of Rs 20000 /-.

                                    PayTM Mobile Solutions transaction details : OTHPG 617093

                                    Request you to pl take necessary action against above transaction & hold the payment.

                                    We have already informed the matter to Cyber Crime Branch. Matter shall be taken up legally.

                                    Look forward for your quick & favorable response.

                                    Thanking you,

                                    Rgds,

                                    Ravi Sharma

                                    M - [protected]
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                                      D
                                      Dilip Andrews
                                      from Noida, Uttar Pradesh
                                      Mar 5, 2017
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                                      Address: 110070
                                      Website: Na

                                      WoWorst service by PAYTM wrong comitments.
                                      They told me if i updated my pan number and adhar card my limit will be 1lakh i can tranfer and send to my bank now in my wallet it shows account balance 5000 and not able to transfer the money to my bank account neither not able to pay to landlords account.
                                      Worst customer service by shubam Vashist
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                                        S
                                        Swami S (Shyam)
                                        from Bengaluru, Karnataka
                                        Mar 5, 2017
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                                        My phone was stolen and I could not yet retrieve my old account after 3 weeks of providing all the information that they needed. They say they have raised the request for updating my new number and asked me to give a missed call. Even after giving several missed calls they have the same reply saying they are raising a request for my new number. Worst customer service EVER!
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