Submit a Complaint
Claimed

PayTM Mobile Solutions Complaints & Reviews

www.paytm.com
1
Updated: Oct 17, 2025
Complaints 20048
Resolved
1743
Unresolved
18305
Bad 😕 It seems that PayTM Mobile Solutions has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
Complaints
Contacts

File a complaint to PayTM Mobile Solutions

Having problems with PayTM Mobile Solutions?

File a complaint and get it resolved by PayTM Mobile Solutions customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Banks
PayTM Mobile Solutions

PayTM Mobile Solutions reviews & complaints page 463

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Awsmnikhil
from Allahabad, Uttar Pradesh
Mar 5, 2017
Report
Copy

Address: 201301
Website: Www.paytm.com

Dear Sir/Madam
On 13/01/2017, when i transact an amount of Rs15000/- to add money in my Paytm wallet than my all transactions failed respectively.
At that time my account debited but not received in my Paytm wallet.
When i contact in SBI customer care they said after a long time of 49 days from my complaint this transaction was successful while Paytm said that Paytm did not received any amount.
Transactions details and some pictures are as given below

*Date -- 13/01/2017
*Time -- from 8:00pm to 8:30pm
*State Bank of India
*Amount debited :-- Rs 15000/-
*POS or Txn No. :[protected]
*Complaint No .:-- [protected]

*Paytm Account No. :- [protected]
*Email ID :- [protected]@gmail.com
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    C
    Chanderhas Chauhan
    from Ludhiana, Punjab
    Mar 5, 2017
    Report
    Copy

    Address: Ludhiana, Punjab, 141017

    Pay money not receive but confirmation msg received that 2470.75 ripped resieved from [protected] my transaction id [protected]
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      9
      9893688707
      from Indore, Madhya Pradesh
      Mar 5, 2017
      Report
      Copy

      Address: Rewa, Madhya Pradesh, 486001

      My order no-[protected]

      [protected]

      Cancelled on date-10/02/1017

      But till today money not refunded in my account..

      Kinsly contact me -[protected]
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        ambuj nema
        from Mumbai, Maharashtra
        Mar 4, 2017
        Report
        Copy

        Address: Bangalore, Karnataka, 560105

        Dear sir,
        My self ambuj Kumar [protected].ibooked food in foodpanda via Paytm through axis bank credit card.
        My money deducted but refund still not came.this is happened two time please check attached transaction details.kindly refund my money.

        Regards
        Ambuj
        [protected]
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          Akshay Akshay 2
          from Imphal, Manipur
          Mar 4, 2017
          Report
          Copy

          I received goods order number [protected], by which I am not satisfied
          So I want to return it and refund money to paytm account
          Please solve the problem shortly.
          Thanks a lot.
          Mar 04, 2017
          Updated by Akshay Akshay 2           I have to refund my product
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            I
            Imtiyaz Ahmad mir
            from Srinagar, Jammu and Kashmir
            Mar 4, 2017
            Report
            Copy

            Address: New Delhi, Delhi, 193201
            Website: paytm.in

            On 19 feb 2017 i tried to add rs 200 to my paytm wallet but the transaction was failed.However state bank debited rs 230 from my account.i didnt know anything about the money.i complained to paytm in this regard but nobody is responding convincingly. I didnt know how to handle such ill minded entities.i thank u for resolving my last query.let me thank u once again.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              Arunbyagari
              from Tanuku, Andhra Pradesh
              Mar 4, 2017
              Report
              Copy

              Address: Hyderabad, Andhra Pradesh, 500007
              Website: Www.paytm.com

              Actually I want to recharge my mobile([protected]) with the amount of 50 rupees but mistakenly I have entered one digit wrong in my mobile number. Recharge done to the another number ([protected]) so please add recharg to my number as soon as possible. My name is a run Kumar by again I am from hyderabad in tel angina state in India. Please solve my problem as soon as possible
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                J
                John Zate
                from Chennai, Tamil Nadu
                Mar 4, 2017
                Report
                Copy

                Address: 788830
                Website: Paytm.com

                Order no. [protected] money debited from my bank but still recharge is not done nor refunded for 30 hrs now. The recharge is rs 110 in bsnl no. Please help.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  D
                  Daaruni Raaj
                  from Virarajendrapet, Karnataka
                  Mar 4, 2017
                  Report
                  Copy

                  Sir / madam,

                  I had mistakenly effected a payment or paytm mobile number [protected]. Kindly help me to get my money back. I had already sent a request sms to the said number.

                  "hello, my mobile number is [protected]. Rs1000.00 wrongly paid to your paytm account. Please reverse the payment."

                  My paytm payment message is as below:

                  "rs. 1000.00 has been paid to [protected]. For future reference, wallet transaction id is [protected]. Upto 100% cashback at restaurants. http://m.p-y.tm/f0103. book now"
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    R
                    Rianne Abraham
                    from Pune, Maharashtra
                    Mar 4, 2017
                    Report
                    Copy

                    Address: Pune, Maharashtra, 411040

                    We paid Mseb bill on time. Consumer no for Mseb is[protected]. And your wallet txn I'd : [protected]. Order no# [protected].

                    We always have problem with paytm.

                    The payment shows success in paytm wallet and passbook but Mseb has not received it. And this is not the first time we had issues. Your paytm customer service number never works as I believe ivr recording as i[censored] lost ur phone enter ur paytm Ac no.

                    Why people should have no other issue ?
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      Amar Avinash
                      from Jabalpur, Madhya Pradesh
                      Mar 4, 2017
                      Report
                      Copy

                      Address: Jhalawar, Rajasthan

                      My paytm password forgate and i call paytm care no [protected] at 10 oclok 4/3/2017 he my call attand he aske me one time password i give otp and deduction my account se17726 rs pos no [protected] my registered mobile no [protected] please help me
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        aakashh
                        from Imphal, Manipur
                        Mar 4, 2017
                        Report
                        Copy

                        [protected]
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          D
                          dsrpavs
                          from Delhi, Delhi
                          Mar 4, 2017
                          Report
                          Copy

                          Address: Hyderabad, Andhra Pradesh, 500072
                          Website: bookmyshow

                          Movie tickets booked..amount is debited.but there is no confirmation either from bookmyshow authority or from paytm.we have checked it in the order status on 24th, 25th and 26th february..there is no confirmation. while trying to put the complaint today, in paytm order status it shows that tickets are bookedi n the paytm site now.how could we know that tickets are confirmed with out confirmation from the authority. plz refund my amount now.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            U
                            Udit chamoli
                            from Delhi, Delhi
                            Mar 4, 2017
                            Report
                            Copy

                            Address: New Delhi, Delhi, 110030
                            Website: www.paytm.com

                            Hi,
                            My name is Udit. I took a payment of 2000 rs from one of my client...and when I opened the app to check it showed "error your account as been blocked". I don't know why is your company so annoying. Every now and then there is a new issue...I mailed at your so called "[protected]@paytm" or whatever it was...(I mailed 2 times).
                            But as always you guys didn't fail to annoy me. I didn't receive any response. I raised a ticket too through the app with a screenshot also ...but what can a person like me say!
                            I am done with your services.
                            I am not gonna use paytm ever.
                            I just want my money back. That's it.
                            And for God's sake start a customer care helpline number where we can talk to a "human being" and try to resolve queries...rather than a automated voice with only two query options!
                            Aaagggrhhhh you guys are sick.
                            I just want my money back.
                            Mar 05, 2017
                            Updated by Udit chamoli                             Hi my name is Udit. And I am complaining here for the 2nd time that my paytm account is still blocked! I spoke to one of the CSA from the paytm team yesterday and I was guaranteed that my account would be unblocked within 24hrs and it has been more than 24 hrs now and it's still blocked...I specifically asked for a call back and when they called me the call was dropped from their end(after a good 'hold' of 15 mins) and they didn't call back again.
                            I am super angry and tired please...I received a payment of 1500 yesterday on my paytm account...now I have a total amount of Rs 3500 in my paytm account which I can't use (thanks to Paytm's wonderful services)
                            I want this sorted...I am done with these services...
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              M
                              Mitesh Ghoniya
                              from RAJKOT, Gujarat
                              Mar 3, 2017
                              Report
                              Copy

                              Address: Rajkot, Gujarat, 360311
                              Website: paytm.com

                              Paytm is not refund my money against my cancel order. plz help me or i want my money.plz stop paytm or my solve my problem . and i think government banned on this type of site. i lost my 14000 rs. now paytm says we dont refund your amount . this order policy is 15 days return and i return same day but i lost my money bcoz paytm is fake and worstless service.
                              View replies
                              Dear Mitesh Ghoniya,

                              You may file a complaint against PayTM in consumer court if the problem not get resolved.

                              ANGURAJ
                              Reply
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                Y
                                Yamini Sabharwal
                                from Gurgaon, Haryana
                                Mar 3, 2017
                                Report
                                Copy

                                Address: Karnal, Haryana, 132001
                                Website: www.paytm.com

                                On 02/03/17i recharged my delhi metro card for rs 100/- and money was deducted from my account but never reflected on my metro card and now neither they are recharging my card nor refunding my amoumt deposit.
                                card no is 77471950
                                Paytm Cash Txn ID [protected]
                                Order #[protected]
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  abkhan88
                                  from Coimbatore, Tamil Nadu
                                  Mar 3, 2017
                                  Report
                                  Copy

                                  Address: 600001
                                  Website: [email protected]

                                  In my bank account amount credited but i didn't get recharge so plz credit my amount 585/-, thank you. Recharged number is [protected] (Docomo). Call me this number
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    SweetuSona
                                    from Kolkata, West Bengal
                                    Mar 3, 2017
                                    Report
                                    Copy

                                    Address: 201301
                                    Website: paytm.com

                                    I bought 2 ticket through IRCTC and use IRCTC PayTm wallet to make the payment. Then I cancelled both ticket Transaction ID [protected], [protected] and CancellationID /RefundID [protected], [protected] respectively. IRCTC current status is showing as REFUNDED to Bank PAYTMSDK. But still nothing in my PayTM wallet nor in my Bank AC.

                                    I attached the screenshot of Status from IRCTC website.

                                    Please investigate and refund it back asap.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      P
                                      pscsekhar
                                      from Mumbai, Maharashtra
                                      Mar 3, 2017
                                      Report
                                      Copy

                                      Address: Hyderabad, Andhra Pradesh, 500084
                                      Website: paytm.com

                                      I had rs 4, 000 plus in paytm wallet attached to uber account. Suddenly the balance disappeared and showing zero. I have complained several times to paytm on emails but i get same automated emails again and again. I tried reaching their customer care number which is highly automated but does not give option to my nature of complaint. It's ridiculous. It has been more than three months i have been struggling without any hope. Paytm is hopeless and insensitive to customers. It makes me feel paytm is cheating the customers by using their money for their operational losses.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        S
                                        Sapna sohlet
                                        Mar 3, 2017
                                        Report
                                        Copy

                                        Address: 122004
                                        Website: www.paytm.com

                                        I m Harendra Singh. I hv ordered one pair of Nike shoes but we got two packets of harvest bread. We tried many times to connect Paytm team but we failed. Order no is [protected]. This company is fake regarding for on line shopping. Thay don't have any customer care no. Total price of I had paid for this Nike shoes the amount was around 3000. I hope this site will help me and give me right way to fight this fake company.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                        Comment Guidelines
                                          I want to submit Complaint Positive Review Neutral Comment
                                          Add Image
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit

                                          Related businesses

                                          Institute of Banking Personnel Selection [IBPS]
                                          1.2
                                          (1126)
                                          Citrus Payment Solutions
                                          3.2
                                          (2969)
                                          IDFC Bank
                                          1.8
                                          (1233)