Claimed

PayTM Mobile Solutions Complaints & Reviews

1
Updated: Apr 23, 2025
Complaints 20038
Resolved
1742
Unresolved
18296
Contacts

File a complaint to PayTM Mobile Solutions

Having problems with PayTM Mobile Solutions?

File a complaint and get it resolved by PayTM Mobile Solutions customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

PayTM Mobile Solutions reviews & complaints page 463

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Akshay Akshay 2
from Imphal, Manipur
Mar 4, 2017
Report
Copy

I received goods order number [protected], by which I am not satisfied
So I want to return it and refund money to paytm account
Please solve the problem shortly.
Thanks a lot.
Mar 04, 2017
Updated by Akshay Akshay 2
I have to refund my product
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    I
    Imtiyaz Ahmad mir
    from Srinagar, Jammu and Kashmir
    Mar 4, 2017
    Report
    Copy

    Address: New Delhi, Delhi, 193201
    Website: paytm.in

    On 19 feb 2017 i tried to add rs 200 to my paytm wallet but the transaction was failed.However state bank debited rs 230 from my account.i didnt know anything about the money.i complained to paytm in this regard but nobody is responding convincingly. I didnt know how to handle such ill minded entities.i thank u for resolving my last query.let me thank u once again.
    +1 photos
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      Arunbyagari
      from Tanuku, Andhra Pradesh
      Mar 4, 2017
      Report
      Copy

      Address: Hyderabad, Andhra Pradesh, 500007
      Website: Www.paytm.com

      Actually I want to recharge my mobile([protected]) with the amount of 50 rupees but mistakenly I have entered one digit wrong in my mobile number. Recharge done to the another number ([protected]) so please add recharg to my number as soon as possible. My name is a run Kumar by again I am from hyderabad in tel angina state in India. Please solve my problem as soon as possible
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        J
        John Zate
        from Chennai, Tamil Nadu
        Mar 4, 2017
        Report
        Copy

        Address: 788830
        Website: Paytm.com

        Order no. [protected] money debited from my bank but still recharge is not done nor refunded for 30 hrs now. The recharge is rs 110 in bsnl no. Please help.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          D
          Daaruni Raaj
          from Virarajendrapet, Karnataka
          Mar 4, 2017
          Report
          Copy

          Sir / madam,

          I had mistakenly effected a payment or paytm mobile number [protected]. Kindly help me to get my money back. I had already sent a request sms to the said number.

          "hello, my mobile number is [protected]. Rs1000.00 wrongly paid to your paytm account. Please reverse the payment."

          My paytm payment message is as below:

          "rs. 1000.00 has been paid to [protected]. For future reference, wallet transaction id is [protected]. Upto 100% cashback at restaurants. http://m.p-y.tm/f0103. book now"
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            R
            Rianne Abraham
            from Pune, Maharashtra
            Mar 4, 2017
            Report
            Copy

            Address: Pune, Maharashtra, 411040

            We paid Mseb bill on time. Consumer no for Mseb is[protected]. And your wallet txn I'd : [protected]. Order no# [protected].

            We always have problem with paytm.

            The payment shows success in paytm wallet and passbook but Mseb has not received it. And this is not the first time we had issues. Your paytm customer service number never works as I believe ivr recording as i[censored] lost ur phone enter ur paytm Ac no.

            Why people should have no other issue ?
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              Amar Avinash
              from Jabalpur, Madhya Pradesh
              Mar 4, 2017
              Report
              Copy

              Address: Jhalawar, Rajasthan

              My paytm password forgate and i call paytm care no [protected] at 10 oclok 4/3/2017 he my call attand he aske me one time password i give otp and deduction my account se17726 rs pos no [protected] my registered mobile no [protected] please help me
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                aakashh
                from Imphal, Manipur
                Mar 4, 2017
                Report
                Copy

                [protected]
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  D
                  dsrpavs
                  from Delhi, Delhi
                  Mar 4, 2017
                  Report
                  Copy

                  Address: Hyderabad, Andhra Pradesh, 500072
                  Website: bookmyshow

                  Movie tickets booked..amount is debited.but there is no confirmation either from bookmyshow authority or from paytm.we have checked it in the order status on 24th, 25th and 26th february..there is no confirmation. while trying to put the complaint today, in paytm order status it shows that tickets are bookedi n the paytm site now.how could we know that tickets are confirmed with out confirmation from the authority. plz refund my amount now.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    U
                    Udit chamoli
                    from Delhi, Delhi
                    Mar 4, 2017
                    Report
                    Copy

                    Address: New Delhi, Delhi, 110030
                    Website: www.paytm.com

                    Hi,
                    My name is Udit. I took a payment of 2000 rs from one of my client...and when I opened the app to check it showed "error your account as been blocked". I don't know why is your company so annoying. Every now and then there is a new issue...I mailed at your so called "[protected]@paytm" or whatever it was...(I mailed 2 times).
                    But as always you guys didn't fail to annoy me. I didn't receive any response. I raised a ticket too through the app with a screenshot also ...but what can a person like me say!
                    I am done with your services.
                    I am not gonna use paytm ever.
                    I just want my money back. That's it.
                    And for God's sake start a customer care helpline number where we can talk to a "human being" and try to resolve queries...rather than a automated voice with only two query options!
                    Aaagggrhhhh you guys are sick.
                    I just want my money back.
                    +1 photos
                    Mar 05, 2017
                    Updated by Udit chamoli
                    Hi my name is Udit. And I am complaining here for the 2nd time that my paytm account is still blocked! I spoke to one of the CSA from the paytm team yesterday and I was guaranteed that my account would be unblocked within 24hrs and it has been more than 24 hrs now and it's still blocked...I specifically asked for a call back and when they called me the call was dropped from their end(after a good 'hold' of 15 mins) and they didn't call back again.
                    I am super angry and tired please...I received a payment of 1500 yesterday on my paytm account...now I have a total amount of Rs 3500 in my paytm account which I can't use (thanks to Paytm's wonderful services)
                    I want this sorted...I am done with these services...
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      M
                      Mitesh Ghoniya
                      from RAJKOT, Gujarat
                      Mar 3, 2017
                      Report
                      Copy

                      Address: Rajkot, Gujarat, 360311
                      Website: paytm.com

                      Paytm is not refund my money against my cancel order. plz help me or i want my money.plz stop paytm or my solve my problem . and i think government banned on this type of site. i lost my 14000 rs. now paytm says we dont refund your amount . this order policy is 15 days return and i return same day but i lost my money bcoz paytm is fake and worstless service.
                      Dear Mitesh Ghoniya,

                      You may file a complaint against PayTM in consumer court if the problem not get resolved.

                      ANGURAJ
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        Y
                        Yamini Sabharwal
                        from Gurgaon, Haryana
                        Mar 3, 2017
                        Report
                        Copy

                        Address: Karnal, Haryana, 132001
                        Website: www.paytm.com

                        On 02/03/17i recharged my delhi metro card for rs 100/- and money was deducted from my account but never reflected on my metro card and now neither they are recharging my card nor refunding my amoumt deposit.
                        card no is 77471950
                        Paytm Cash Txn ID [protected]
                        Order #[protected]
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          abkhan88
                          from Coimbatore, Tamil Nadu
                          Mar 3, 2017
                          Report
                          Copy

                          Address: 600001
                          Website: [email protected]

                          In my bank account amount credited but i didn't get recharge so plz credit my amount 585/-, thank you. Recharged number is [protected] (Docomo). Call me this number
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            SweetuSona
                            from Kolkata, West Bengal
                            Mar 3, 2017
                            Report
                            Copy

                            Address: 201301
                            Website: paytm.com

                            I bought 2 ticket through IRCTC and use IRCTC PayTm wallet to make the payment. Then I cancelled both ticket Transaction ID [protected], [protected] and CancellationID /RefundID [protected], [protected] respectively. IRCTC current status is showing as REFUNDED to Bank PAYTMSDK. But still nothing in my PayTM wallet nor in my Bank AC.

                            I attached the screenshot of Status from IRCTC website.

                            Please investigate and refund it back asap.
                            +1 photos
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              P
                              pscsekhar
                              from Mumbai, Maharashtra
                              Mar 3, 2017
                              Report
                              Copy

                              Address: Hyderabad, Andhra Pradesh, 500084
                              Website: paytm.com

                              I had rs 4, 000 plus in paytm wallet attached to uber account. Suddenly the balance disappeared and showing zero. I have complained several times to paytm on emails but i get same automated emails again and again. I tried reaching their customer care number which is highly automated but does not give option to my nature of complaint. It's ridiculous. It has been more than three months i have been struggling without any hope. Paytm is hopeless and insensitive to customers. It makes me feel paytm is cheating the customers by using their money for their operational losses.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                Sapna sohlet
                                Mar 3, 2017
                                Report
                                Copy

                                Address: 122004
                                Website: www.paytm.com

                                I m Harendra Singh. I hv ordered one pair of Nike shoes but we got two packets of harvest bread. We tried many times to connect Paytm team but we failed. Order no is [protected]. This company is fake regarding for on line shopping. Thay don't have any customer care no. Total price of I had paid for this Nike shoes the amount was around 3000. I hope this site will help me and give me right way to fight this fake company.
                                +1 photos
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  angucool
                                  from Karur, Tamil Nadu
                                  Mar 3, 2017
                                  Report
                                  Copy

                                  Website: www.paytm.com

                                  Guys i would like to inform u all that, try to avoid the apps like Paytm. Because i seen lot of guys are facing problems with PayTM. All are getting irritation and feel bad to rectify the problem after getting fault. Before using these king of app pls think and use. Also i[censored] all using these kind of app means u have to pay some service tax. I agree that these apps are Eco friendly to users. But after face the problems it seems very horriable to rectify. Pls be careful before doing transaction wirh PayTM.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    Sonyj
                                    Mar 3, 2017
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Address: 600054
                                    Website: www.paytmonline.com

                                    My account blocked after adding Rs.1000 to my wallet.
                                    My paytm ID: [protected]
                                    Error shown: Your account is temporarily blocked for login.
                                    Complaint Number:22909939 & 22970759

                                    Called customer care many times and sent mail to [protected]@paytm.com and [protected]@paytm.com. No action taken.

                                    Kindly resolve this issue as early as possible.

                                    Regards
                                    Sony Jose
                                    Mar 3, 2017
                                    Complaint marked as Resolved 
                                    Resolved through paytm tollfree support 1800 1800 1234
                                    Mar 03, 2017
                                    Updated by Sonyj
                                    Its. Rs. 10, 000/- added on 28 feb 2017
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      M
                                      Report
                                      Copy

                                      Address: New Delhi, Delhi, 110085

                                      Dear Concern,
                                      I have marked so many mails regarding the issue related to an order for a movie which get expired but my hard money is still not credited in my account and when i have raised a ticket for the same not getting any revert from your side and there is no responce from the customer care as well.
                                      this is the final time i am writing the mail if not get any revert will esclate surely further.

                                      Regards,
                                      Manish Kumar
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        T
                                        tiwariadi012
                                        Mar 3, 2017
                                        Report
                                        Copy

                                        Sir,
                                        I cancelled ticket that was book on 13 feb from kanpur to hisar ...but money is not refunded in my paytm while it is showing 'PAYTMAG' refunded.

                                        Transaction Id Cancellation Id
                                        [protected] [protected]

                                        and one another ticket transaction was failed transaction on 9 feb from hisar to kanpur but money was deducted from my account. and it was showing 'PAYTMAG' refunded. and money is not refunded.

                                        Transaction Id Cancellation Id
                                        [protected] [protected]

                                        Please solve this problem and refund money in my paytm wallet.

                                        [protected]@gmail.com
                                        [protected]
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit