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PayTM Mobile Solutions Complaints & Reviews

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Updated: Apr 23, 2025
Complaints 20045
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Bad 😕 It seems that PayTM Mobile Solutions has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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PayTM Mobile Solutions reviews & complaints page 463

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A
ambuj nema
from Mumbai, Maharashtra
Mar 4, 2017
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Address: Bangalore, Karnataka, 560105

Dear sir,
My self ambuj Kumar [protected].ibooked food in foodpanda via Paytm through axis bank credit card.
My money deducted but refund still not came.this is happened two time please check attached transaction details.kindly refund my money.

Regards
Ambuj
[protected]
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    A
    Akshay Akshay 2
    from Imphal, Manipur
    Mar 4, 2017
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    I received goods order number [protected], by which I am not satisfied
    So I want to return it and refund money to paytm account
    Please solve the problem shortly.
    Thanks a lot.
    Mar 04, 2017
    Updated by Akshay Akshay 2     I have to refund my product
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      I
      Imtiyaz Ahmad mir
      from Srinagar, Jammu and Kashmir
      Mar 4, 2017
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      Address: New Delhi, Delhi, 193201
      Website: paytm.in

      On 19 feb 2017 i tried to add rs 200 to my paytm wallet but the transaction was failed.However state bank debited rs 230 from my account.i didnt know anything about the money.i complained to paytm in this regard but nobody is responding convincingly. I didnt know how to handle such ill minded entities.i thank u for resolving my last query.let me thank u once again.
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        A
        Arunbyagari
        from Tanuku, Andhra Pradesh
        Mar 4, 2017
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        Address: Hyderabad, Andhra Pradesh, 500007
        Website: Www.paytm.com

        Actually I want to recharge my mobile([protected]) with the amount of 50 rupees but mistakenly I have entered one digit wrong in my mobile number. Recharge done to the another number ([protected]) so please add recharg to my number as soon as possible. My name is a run Kumar by again I am from hyderabad in tel angina state in India. Please solve my problem as soon as possible
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          J
          John Zate
          from Chennai, Tamil Nadu
          Mar 4, 2017
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          Address: 788830
          Website: Paytm.com

          Order no. [protected] money debited from my bank but still recharge is not done nor refunded for 30 hrs now. The recharge is rs 110 in bsnl no. Please help.
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            D
            Daaruni Raaj
            from Virarajendrapet, Karnataka
            Mar 4, 2017
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            Sir / madam,

            I had mistakenly effected a payment or paytm mobile number [protected]. Kindly help me to get my money back. I had already sent a request sms to the said number.

            "hello, my mobile number is [protected]. Rs1000.00 wrongly paid to your paytm account. Please reverse the payment."

            My paytm payment message is as below:

            "rs. 1000.00 has been paid to [protected]. For future reference, wallet transaction id is [protected]. Upto 100% cashback at restaurants. http://m.p-y.tm/f0103. book now"
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              R
              Rianne Abraham
              from Pune, Maharashtra
              Mar 4, 2017
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              Address: Pune, Maharashtra, 411040

              We paid Mseb bill on time. Consumer no for Mseb is[protected]. And your wallet txn I'd : [protected]. Order no# [protected].

              We always have problem with paytm.

              The payment shows success in paytm wallet and passbook but Mseb has not received it. And this is not the first time we had issues. Your paytm customer service number never works as I believe ivr recording as i[censored] lost ur phone enter ur paytm Ac no.

              Why people should have no other issue ?
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                Amar Avinash
                from Jabalpur, Madhya Pradesh
                Mar 4, 2017
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                Address: Jhalawar, Rajasthan

                My paytm password forgate and i call paytm care no [protected] at 10 oclok 4/3/2017 he my call attand he aske me one time password i give otp and deduction my account se17726 rs pos no [protected] my registered mobile no [protected] please help me
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                  A
                  aakashh
                  from Imphal, Manipur
                  Mar 4, 2017
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                  [protected]
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                    D
                    dsrpavs
                    from Delhi, Delhi
                    Mar 4, 2017
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                    Address: Hyderabad, Andhra Pradesh, 500072
                    Website: bookmyshow

                    Movie tickets booked..amount is debited.but there is no confirmation either from bookmyshow authority or from paytm.we have checked it in the order status on 24th, 25th and 26th february..there is no confirmation. while trying to put the complaint today, in paytm order status it shows that tickets are bookedi n the paytm site now.how could we know that tickets are confirmed with out confirmation from the authority. plz refund my amount now.
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                      U
                      Udit chamoli
                      from Delhi, Delhi
                      Mar 4, 2017
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                      Address: New Delhi, Delhi, 110030
                      Website: www.paytm.com

                      Hi,
                      My name is Udit. I took a payment of 2000 rs from one of my client...and when I opened the app to check it showed "error your account as been blocked". I don't know why is your company so annoying. Every now and then there is a new issue...I mailed at your so called "[protected]@paytm" or whatever it was...(I mailed 2 times).
                      But as always you guys didn't fail to annoy me. I didn't receive any response. I raised a ticket too through the app with a screenshot also ...but what can a person like me say!
                      I am done with your services.
                      I am not gonna use paytm ever.
                      I just want my money back. That's it.
                      And for God's sake start a customer care helpline number where we can talk to a "human being" and try to resolve queries...rather than a automated voice with only two query options!
                      Aaagggrhhhh you guys are sick.
                      I just want my money back.
                      +1 photos
                      Mar 05, 2017
                      Updated by Udit chamoli                       Hi my name is Udit. And I am complaining here for the 2nd time that my paytm account is still blocked! I spoke to one of the CSA from the paytm team yesterday and I was guaranteed that my account would be unblocked within 24hrs and it has been more than 24 hrs now and it's still blocked...I specifically asked for a call back and when they called me the call was dropped from their end(after a good 'hold' of 15 mins) and they didn't call back again.
                      I am super angry and tired please...I received a payment of 1500 yesterday on my paytm account...now I have a total amount of Rs 3500 in my paytm account which I can't use (thanks to Paytm's wonderful services)
                      I want this sorted...I am done with these services...
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                        M
                        Mitesh Ghoniya
                        from RAJKOT, Gujarat
                        Mar 3, 2017
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                        Address: Rajkot, Gujarat, 360311
                        Website: paytm.com

                        Paytm is not refund my money against my cancel order. plz help me or i want my money.plz stop paytm or my solve my problem . and i think government banned on this type of site. i lost my 14000 rs. now paytm says we dont refund your amount . this order policy is 15 days return and i return same day but i lost my money bcoz paytm is fake and worstless service.
                        View replies
                        Dear Mitesh Ghoniya,

                        You may file a complaint against PayTM in consumer court if the problem not get resolved.

                        ANGURAJ
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                          Y
                          Yamini Sabharwal
                          from Gurgaon, Haryana
                          Mar 3, 2017
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                          Address: Karnal, Haryana, 132001
                          Website: www.paytm.com

                          On 02/03/17i recharged my delhi metro card for rs 100/- and money was deducted from my account but never reflected on my metro card and now neither they are recharging my card nor refunding my amoumt deposit.
                          card no is 77471950
                          Paytm Cash Txn ID [protected]
                          Order #[protected]
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                            A
                            abkhan88
                            from Coimbatore, Tamil Nadu
                            Mar 3, 2017
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                            Address: 600001
                            Website: [email protected]

                            In my bank account amount credited but i didn't get recharge so plz credit my amount 585/-, thank you. Recharged number is [protected] (Docomo). Call me this number
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                              S
                              SweetuSona
                              from Kolkata, West Bengal
                              Mar 3, 2017
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                              Address: 201301
                              Website: paytm.com

                              I bought 2 ticket through IRCTC and use IRCTC PayTm wallet to make the payment. Then I cancelled both ticket Transaction ID [protected], [protected] and CancellationID /RefundID [protected], [protected] respectively. IRCTC current status is showing as REFUNDED to Bank PAYTMSDK. But still nothing in my PayTM wallet nor in my Bank AC.

                              I attached the screenshot of Status from IRCTC website.

                              Please investigate and refund it back asap.
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                                P
                                pscsekhar
                                from Mumbai, Maharashtra
                                Mar 3, 2017
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                                Address: Hyderabad, Andhra Pradesh, 500084
                                Website: paytm.com

                                I had rs 4, 000 plus in paytm wallet attached to uber account. Suddenly the balance disappeared and showing zero. I have complained several times to paytm on emails but i get same automated emails again and again. I tried reaching their customer care number which is highly automated but does not give option to my nature of complaint. It's ridiculous. It has been more than three months i have been struggling without any hope. Paytm is hopeless and insensitive to customers. It makes me feel paytm is cheating the customers by using their money for their operational losses.
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                                  S
                                  Sapna sohlet
                                  Mar 3, 2017
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                                  Address: 122004
                                  Website: www.paytm.com

                                  I m Harendra Singh. I hv ordered one pair of Nike shoes but we got two packets of harvest bread. We tried many times to connect Paytm team but we failed. Order no is [protected]. This company is fake regarding for on line shopping. Thay don't have any customer care no. Total price of I had paid for this Nike shoes the amount was around 3000. I hope this site will help me and give me right way to fight this fake company.
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                                    angucool
                                    from Karur, Tamil Nadu
                                    Mar 3, 2017
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                                    Website: www.paytm.com

                                    Guys i would like to inform u all that, try to avoid the apps like Paytm. Because i seen lot of guys are facing problems with PayTM. All are getting irritation and feel bad to rectify the problem after getting fault. Before using these king of app pls think and use. Also i[censored] all using these kind of app means u have to pay some service tax. I agree that these apps are Eco friendly to users. But after face the problems it seems very horriable to rectify. Pls be careful before doing transaction wirh PayTM.
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                                      S
                                      Sonyj
                                      Mar 3, 2017
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                                      Resolved

                                      Address: 600054
                                      Website: www.paytmonline.com

                                      My account blocked after adding Rs.1000 to my wallet.
                                      My paytm ID: [protected]
                                      Error shown: Your account is temporarily blocked for login.
                                      Complaint Number:22909939 & 22970759

                                      Called customer care many times and sent mail to [protected]@paytm.com and [protected]@paytm.com. No action taken.

                                      Kindly resolve this issue as early as possible.

                                      Regards
                                      Sony Jose
                                      Mar 3, 2017
                                      Complaint marked as Resolved 
                                      Resolved through paytm tollfree support 1800 1800 1234
                                      Mar 03, 2017
                                      Updated by Sonyj                                       Its. Rs. 10, 000/- added on 28 feb 2017
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                                        M
                                        [email protected]
                                        Mar 3, 2017
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                                        Address: New Delhi, Delhi, 110085

                                        Dear Concern,
                                        I have marked so many mails regarding the issue related to an order for a movie which get expired but my hard money is still not credited in my account and when i have raised a ticket for the same not getting any revert from your side and there is no responce from the customer care as well.
                                        this is the final time i am writing the mail if not get any revert will esclate surely further.

                                        Regards,
                                        Manish Kumar
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