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PayTM Mobile Solutions Complaints & Reviews

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Updated: Apr 23, 2025
Complaints 20038
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1742
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Bad 😕 It seems that PayTM Mobile Solutions has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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PayTM Mobile Solutions reviews & complaints page 563

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G
gargamitk
from Noida, Uttar Pradesh
Dec 23, 2016
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Address: Gautam Buddh Nagar, Uttar Pradesh, 201306
Website: www.paytm.com

I have tried transferring Rs 5000/- from PayTM Wallet to my ICICI bank account on Date:[protected] Time 07:14:09 PM, but due to an error in paytm server, this transaction got failed (showing status as PENDING on paytm site). The money got deducted from my paytm wallet but not transferred to my account.

The details of transaction as shown on Paytm website:

Transferred to Bank Account
Paytm Cash Txn ID[protected]
Date:[protected]:14:09 PM
Amt: Rs 5, 000
Status: PENDING

I have written a lot of emails to paytm customer care through their site, but could not get any satisfactory solution. Kindly help me to get the refund either in my bank account or PayTm wallet ASAP.
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    T
    Tavrez
    from Delhi, Delhi
    Dec 23, 2016
    Resolved
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    Resolved

    Address: New Delhi, Delhi, 110092
    Website: Www.Paytm.com

    Order# [protected]
    Recharge of 500 in my Delhi metro card done on 17 Dec 2016 by my roommate.
    The recharge of 500 rupees is still not credited in the card after 7 days. The customer care is just sending generic mail and not responding when replied on top of it. They IVRS customer care is also not providing option to connect to the authority. Just a random ticket is generated abd such BS.
    Plz help get the refund or to make the benefits available of the recharge.
    Dec 27, 2016
    Complaint marked as Resolved 
    They mentioned the procedure to avail the benefits as per the recharge. It worked.
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      S
      Sïthär Srîñî
      from Krishnagiri, Tamil Nadu
      Dec 23, 2016
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      Address: 609003
      Website: paytm.com

      Amount of rs 1800 is deducted from my paytm wallet which I transfred to bank acc. But it got deducted and showing pending. PLEASE RELOAD INTO MY WALLET FASTLY.. its very very very urgent ..help to resolve quickly, please return my money to wallet as much fast.. wallet ordr id is [protected] ..do it fast please please .. do it fastly ..emergency one..
      +1 photos
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        S
        smitha manju
        from Bengaluru, Karnataka
        Dec 23, 2016
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        Address: 560058
        Website: paytm

        Hi this is Smitha
        I was transfering money through paytm BAnk txn ID: [protected]
        My amount of Rs 10000 is not transferred to bank and it is still showing pending and I m in very much in need of that money and I m not getting any response from paytm side as I logged complaint 1000 times and it is very irritating and mentally torturing
        Please help me and sort out this problem as soon as possible

        Regards
        Smitha
        [protected]
        Dec 23, 2016
        Complaint marked as Resolved 
        After raising voice here I got customer care call then explained everything to them . After that they have given bank amount transferred few details based on that i received the money. Be care full once update on u r mobile number details u will get so many fake callls also even I received more then 10 calls .
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          R
          ranaram dewasi
          from Dahanu, Maharashtra
          Dec 23, 2016
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          Address: Pune, Maharashtra
          Website: paytm

          Hi my name is ranaram dewasi paytm user mobike [protected] i made a transaction of rupees 2200 from my wallet to be transferred to bank account but paytm has still not credited the money in bank acct Trabsac ref # 48033819, [protected], [protected] transaction was made on dec 21th ..i am calling that helpline bt they could not answer mi.if possible then refund my amount.
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            H
            Hits4ualways
            from Jalalpur, Gujarat
            Dec 23, 2016
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            Address: New Delhi, Delhi, 391240
            Website: Www.paytm.com

            Respected sir
            I hitesh machhi having accpunt in paytm.
            When My friend send me 3000 rupee to my paytm wallet then it shows 3000 rupee in wallet.
            When i transfer it to my bank account then automatically 3000 rupee cut from my bank account so and bank statement shows 3000 rupee cut and also paytm wallet shows 0 rupees.
            In paytm wallet every transactions shows pending and today it shows finish but no money return in bank as well as paytm wallet.
            Now please tell me what to do...i already lost 6000 rupee.
            Please help me.
            Today 3 days done but there is no response...i complain everyday but still no response.
            +1 photos
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              M
              [email protected]
              Dec 23, 2016
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              Address: Kanpur, Uttar Pradesh, 4558055389
              Website: Paytm

              Dear sir I confirm you that I have transfer my some amount from the Paytm account to bank account but till time I have not received that account already 7 days gone today is 9th day but will time I have not received my amount please resolve as soon as possible this is very best servicewe are not expecting this type approach from your side
              +1 photos
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                S
                Surinderjeet Singh Aneja
                from Chandigarh, Chandigarh
                Dec 23, 2016
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                Address: 147001

                It is intimated that I kunal SingIa from patiala have order my iphone from paytm on 30th dec 2015 .Paytm has not mailed me the bill at my id [protected]@gmail.com at that time. I have checked my email Id. Now my I phone 5s worth rs approx 22000/- is not working only 7days left for warranty.please mail me the bill of orderno [protected] dated 30/12/2015.Pl
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                  K
                  kisnapp
                  from Pune, Maharashtra
                  Dec 23, 2016
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                  Address: Pune, Maharashtra, 411057
                  Website: www.paytm.com

                  I had made one transaction of 540/- rupees from my registered mobile number [protected] Sunny Patel to [protected] Vyas Bhosale. This transaction was made on 29th NOV but 540/- rupees is neither credited to Vyas' paytm wallet nor refunded to my paytm wallet. Even I wrote to paytm customer care but didn't get any response from paytm.

                  Sunny Patel
                  [protected]
                  +1 photos
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                    A
                    aaradhanausendi
                    from Delhi, Delhi
                    Dec 23, 2016
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                    Address: Mumbai City, Maharashtra, 400050
                    Website: paytm.com

                    On Nov-27 2016, whilst I was using to transfer to bank option, it was not showing recipient detail in the link, thereafter after pressing OK button it inadvertently went to quikr account. I raise this issue several times in complaint box of Paytm however till date I was not responded. I tried calling in customer care no. but nobody responded. I am very disappointed with response and service provided by Paytm. my transaction details are as under:
                    Amount Rs.1149/-; Bank Txn ID: [protected]; Paytm Cash Txn ID [protected];[protected]:00:16 PM.
                    Kindly resolve the issue for refund of Rs.1149 in my Paytm account.

                    Thanks in advance,
                    Aaradhana R Usendi
                    +2 photos
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                      H
                      Himanshu Chandhoke
                      from Delhi, Delhi
                      Dec 23, 2016
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                      Address: Ghaziabad, Uttar Pradesh, 201001

                      I have made a Transaction of 900 from my paytm wallet and while
                      transferring the amount to bank it in pending mode from last 60 mins
                      and no futher communication has been provided after raising the req as
                      well.
                      +1 photos
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                        P
                        Pavan lohana
                        from Pune, Maharashtra
                        Dec 23, 2016
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                        Address: Pune, Maharashtra, 411017
                        Website: Paytm

                        My below order is showing pending from long time. Rs. 2300 got deducted from my wallet but not credited to bank account . I have raised a ticket also but no response from customer & it is still showing pending .Didn't got any reply from customer care. So please look in to this matter.

                        Please find below the details:-
                        Wallet Order Id # [protected]
                        Date of Transaction- 20.12.2016
                        +2 photos
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                          B
                          bhardwaj dheeraj
                          from Imphal, Manipur
                          Dec 23, 2016
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                          Address: Udham Singh Nagar, Uttarakhand, 263148
                          Website: [email protected]

                          Rs 5000 thausand return to bank but not credit in my bank account (Bank txn id-[protected])
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                            K
                            Kamal Arumugam
                            from Gurgaon, Haryana
                            Dec 23, 2016
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                            Address: 560024

                            I added rs 5000 from Credit card (Axis bank) to paytm wallet ([protected]) on 23 of December 2016, Amount got deducted from my PAYTM,
                            I mistakenly made transfer to ICICI Bank account[protected] instead of[protected], but not credited to my account

                            Tried calling to the paytm support number multiple times but unable to connect.

                            Please have a look into this issue and resolve asap.

                            Txn ID: [protected]
                            Dec 23, 2016
                            Updated by Kamal Arumugam                             Txn ID: [protected]

                            Support Team,

                            I made transaction mistakenly typed[protected] instead of[protected], please consider this mail as a request to reversal my request of Rs[protected] to credit back to Paytm account.

                            I have informed the ICICI Bank[protected] Kumarapark, Bangalore, They have informed that they have blocked the customer to retrieve the amount (of Rs 5000) from his end. so, he cant withdraw the amount.

                            please consider this mail as a request to reversal of my Rs 5000 which is mistakenly transferred to[protected]intead of[protected] ICICI Kumarapark Bangalore.

                            please call to my mobile number +[protected]

                            Thank you,
                            Kamal
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                              H
                              Himanshu Umrao
                              from Mumbai, Maharashtra
                              Dec 23, 2016
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                              Address: Thane, Maharashtra, 401208
                              Website: paytm.com

                              I transferred the money back to my account - 4700 and 4700 two times. But I received only 4700 rs and whole money has been deducted from my wallet. it's already 12-13 days has been passed. I complained many times but problem still persist. They are claiming of successful transaction but only giving me detail of 4700 of first transaction. the second transaction's detail they are not providing.
                              +4 photos
                              Dec 23, 2016
                              Updated by Himanshu Umrao                               I transferred money from Paytm wallet but I didn't received whole money. I got money of first transaction, but second transacton's money i didn't get. as well as they deducted the money from my Paytm wallet. I complained about it but they didn't give me enough detail. it's already more than 15 days.

                              Bank Txn ID: [protected]
                              Paytm Cash Txn ID [protected]
                              DATE[protected]
                              TIME - 11:16:37 PM

                              and

                              Paytm Cash Txn ID [protected]
                              DATE[protected]
                              TIME - 10:49:11 PM
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                                C
                                chauhan.260413
                                from Lucknow, Uttar Pradesh
                                Dec 23, 2016
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                                Address: 226001
                                Website: paytm.com/paytmwallet

                                I've Transfered an amount of Rs.4000/- by Transaction

                                Added to Paytm Account
                                From: Union Bank of India
                                Paytm Cash Txn ID [protected]
                                [protected]:13:12 PM

                                & the Request a Return to Bank Transaction
                                Transferred to Bank
                                Paytm Cash Txn ID [protected]
                                [protected]:29:11 PM

                                but the transaction is still showing pending.
                                The amount has been deducted from bank. & now my fund is blocked in this time of crisis.

                                There is hardly any direct official contact number mention at site to find the status of my transaction directly with the company peoples for my satisfaction.

                                Please do kindly suggest the needful.
                                +1 photos
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                                  R
                                  Ruhina Siddiqui
                                  from Gagret, Himachal Pradesh
                                  Dec 23, 2016
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                                  Address: Sirmaur, Himachal Pradesh, 173001
                                  Website: paytm.com

                                  Sir my money cannot be transferred to the other bank. The confirmation also not received. 24hrs complete but the status is pending. please refund my 10, 000 amount immediately.
                                  Transaction I.D [protected] and second is Transaction I.D [protected]
                                  Date:[protected]
                                  Time:11:02 am
                                  +1 photos
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                                    N
                                    naveen sahni
                                    from Gurgaon, Haryana
                                    Dec 23, 2016
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                                    Address: New Delhi, Delhi, 110027
                                    Website: www.paytm.com

                                    I Had refund My balance from paytm Transferred to Bank (Bank Txn ID: [protected]) & (Paytm Cash Txn ID [protected] ) Dated & time[protected]:49:52 PM but till time are not received any amount of my Account.
                                    Please resolve this on urgent bases,

                                    Thanks & Regards,
                                    Naveen.
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                                      chukka_ram
                                      from Hyderabad, Telangana
                                      Dec 23, 2016
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                                      Address: Hyderabad, Andhra Pradesh, 500007
                                      Website: Paytm

                                      My name Ramaiah my mobile no [protected]. I trannsfered Rs1000 fron my SBI debit card no [protected] on 10th december 2016. The amount debited to my sbi bank account but not credited to my Paytm vallet. I have sent many emails to [protected]@paytm.com, but nothing done. I also enclosed copies of bank passbook. even after more than 10 days the amount not credited to paytm vallet or to my bank.

                                      Ramaiah Chukka
                                      1-7-39/B2/204 Habsiguda, Hyderabad.500007.
                                      Ph.[protected]. mail: [protected]@yahoo.com
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                                        S
                                        SAMUDRALA MAHESHKUMAR
                                        Dec 23, 2016
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                                        Address: East Godavari, Andhra Pradesh, 502032
                                        Website: Paytm.com

                                        Am raised the query on Tue,[protected] at 2:20PM, already 2 working days completed. From what time i have given the complaint till now[protected] at 3:55 PM not yet received any response from your PAYTM customer service people. if you people not giving any response for my new email within 2 hours, i will go to Consumer Court on[protected]. Your Paytm people dont have any customer service number to talk for related query, it will also i will mention in Court and also i will put Cheating case on Paytm.
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