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PayTM Mobile Solutions Complaints & Reviews

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Updated: Oct 17, 2025
Complaints 20048
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1743
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Bad 😕 It seems that PayTM Mobile Solutions has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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PayTM Mobile Solutions reviews & complaints page 560

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Krissh Jangid
from Gurgaon, Haryana
Dec 24, 2016
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Address: Gautam Buddh Nagar, Uttar Pradesh, 122050
Website: www.paytm.com

Sir, i added 14000 in my friends paytm wallet but after some time coz of a reason i refund it in my bank acount at last sunday but still i can't receive any amount back in my account. paytm only give me rrn number to track with my branch now I'm in bangalore and my bank branch is in rajasthan then how can i track with them.paytm make me fool from last some days.
mobile no. [protected]
rrn no. 85215226354650912622427

Thanks,
Manoj
Dec 24, 2016
Updated by Krissh Jangid i can write to paytm many times but they cannot revert me back and i also try to call customer care executive but i hear only recorded voices only
Dec 26, 2016
Updated by Krissh Jangid i just received a call from your paytm customer care number [protected] and they are asking me my card number cvv number and otp password is it necessary to give back my money.they accept that 14000 is with paytm and they can refund me back after providing these details.

its a new system to get fraud
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    A
    Anand Dashora
    from Mumbai, Maharashtra
    Dec 24, 2016
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    Address: 400062

    I have received this message through sms but payment is not received in my paytm wallet my mobile number is [protected] and sending person mobile number is [protected]
    MESSAGE RECEIVED :-You have received Rs.648.00 from 99XXXX6251 in your Paytm Wallet. Get 50% Cashback on movie tickets. http://m.p-y.tm/msw Book now
    I request resolve this earliest and help me to get my money
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      A
      aashubham
      from Naksalbari, West Bengal
      Dec 24, 2016
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      Address: Gopalganj, Bihar, 841438

      My wallet balance cut but rechage is not done.and tollfree service is very poor...
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        N
        Niraj868
        Dec 24, 2016
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        Address: Ajmer, Rajasthan, 305001
        Website: 7976151939

        Respected Sir/madam I added money of 6856 to my paytm wallet and selected the option return to bank. The transaction is showing successful but not received in my bank account.
        Bank transfer. id [protected]
        December 11 2016. 18:02
        Wallet I'd [protected]
        Dec 24, 2016
        Updated by Niraj868         Respected Sir/madam I added money of 2000 to my paytm wallet and selected the option return to bank. The transaction is showing successful but not received in my bank account.
        Bank transfer. id [protected]
        December 11 2016. 18:02
        Wallet I'd [protected]

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          R
          Rosh Yadav
          from Hyderabad, Telangana
          Dec 24, 2016
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          Address: Hyderabad, Andhra Pradesh, 500015
          Website: paytm.com

          Hi,
          My name is Roshan, I no longer have the mobile number that is registered with Paytm, I cannot receive the otp, whether on sms or on call. So, you requested for the bank statement for security purposes. I have then forward the bank statement and yet did not received any call from your side. I'm following up with the mail since 4-5 days and yet there is no response. So its a humble request to revert me at the earliest.
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            A
            Aditya_agrawal
            from Mumbai, Maharashtra
            Dec 24, 2016
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            Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
            Website: www.paytm.com

            I did two recharges on 19th Dec 2016, Rs 59 and Rs 10 were deducted, and recharge was not done so i want my money to be refunded in my wallet and they have not refund my amount till now . i have raised 4-5 tickets, but no response till now .
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              H
              Harwinder Saini
              from Noida, Uttar Pradesh
              Dec 24, 2016
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              Address: Hoshiarpur, Punjab, 144214
              Website: Paytm.com

              Hi i added 6000 RS into my wallet later i was thinking its not require so i requested to refund back to my bank . i raise return to bank option they deduced amount from paytm wallet and later my bank account is not credit with the same when i talked to my bank they said no transaction has been made. Paytm is not replying my mail. Pls tell me where is my money. Sir I want my money back into my account . My mobile number is [protected]
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                M
                MURTAZA MANDVIWALA
                Dec 24, 2016
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                Address: Kutch, Gujarat, 394160
                Website: www.paytm.com

                Hello sir, my paytm account id :-
                [protected] is temporarily blocked for login. For what reason you blocked my account and i have 900 rupees in my paytm wallet.

                Pls reply for further solution and steps for solve this problem to my email id: mhm. Ngpp. [protected]@gmail.com

                My contact number: [protected]
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                  U
                  Umeshkumar Jain
                  from Mumbai, Maharashtra
                  Dec 24, 2016
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                  Address: Ahmedabad, Gujarat, 382028
                  Website: Google

                  Respected Sir/madam I added money of 6856 to my paytm wallet and selected the option return to bank. The transaction is showing successful but not received in my
                  bank account. I send mail to paytm but there was no response from the paytm. There was no proper customer care service phone numbers to speak to an representative.
                  Bank transfer. id [protected]
                  December 20 2016. 11:38
                  Wallet transfer id [protected]
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                    '
                    're hh
                    from Unnao, Uttar Pradesh
                    Dec 24, 2016
                    Resolved
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                    Resolved

                    Address: Ambala, Haryana, 134003

                    I have made wrong dishtv recharge the no. Was [protected] instead of original no.. [protected]. I m a shopkeeper and i own a shop namely r v communication in saraswati nagar singhawala ambala city. Haryana and this is a mobile shop.
                    Please solve my problem and revrse my money.

                    My registered mobile no. Of paytm is [protected] and name is ravi kumar.
                    Aug 6, 2021
                    Complaint marked as Resolved 
                    View replies
                    Dear re hh (Customer)

                    Hope you are doing good.

                    We are sorry for the experience you had. Please write to us about your problem with your mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

                    Regards,
                    Online Team
                    DishTV
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                      K
                      keertym
                      Dec 24, 2016
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                      Website: paytm mobile solutions

                      I paid an amount of 247 through paytm on december 6 for prepaid recharge..order id [protected]..got a mail from paytm that my bank confirmed the payment too and if the recharge fails money will be refunded within a week..its been 20 days i didnot get the recharge and no refund yet..kindly check it and dont ignore..i contacted the bank too and they said the money was successfully transacted to paytm..i been mailing regarding the issue but no response..another recharge done on dec 22 also failed and i never got a refund..
                      Dec 24, 2016
                      Updated by keertym                       My name is keerthi..I paid an amount of 247 for recharge on dec 6 through paytm and the order id is [protected] ...i got the mail from paytm saying that the payment was comfirmed by bank and if the recharge fails money will be refunded..its been 20 days and still no refund..i contacted the bank also and they said money was successfully transacted to you..please dont ignore and kindly look into it..this is not the first time i didnot get a refund
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                        K
                        Kamaldangon
                        from Ludhiana, Punjab
                        Dec 24, 2016
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                        Address: Ludhiana, Punjab

                        I have done my payment 4733 RS through paytm to shopkeeper it shows error but deduction of money RS. 4733 from my bank account has been done. then i send money Rs. 4733 To shopkeeper through his own paytm account it has been done but deduction of money from my bank account has been done. My bank mini- statement showed deduction of rupees 4733 two times. Please return my money of amount 4733 back into my bank account. Its urgent please
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                          Y
                          Yasin Kureshi
                          from Ahmedabad, Gujarat
                          Dec 24, 2016
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                          Address: Rajkot, Gujarat, 363621
                          Website: paytm

                          Dear sir/medom mene 7 din se camplain likhayi hai 6000 rupees ki magar muje abhi tak paytm se refond nahi huva

                          mene 6000 paytm walet se bank me vapas liye the
                          magar aaj camplain ka 7 din huva to bhi muje belence refond nahi mili

                          plz help you sir/medom

                          From Yasin Kureshi

                          [protected]
                          plz contect
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                            P
                            Priyan Chawla
                            Dec 24, 2016
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                            Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                            Website: Www.paytm.com

                            An amount of 1269 rupees has been deducted from my paytm wallet without me placing any order!
                            I have not ordered anything still got a messaging regarding the same
                            The order id is Ty_1820059
                            The name of the vendor shown is "general microsites".
                            I never made this order nor do I know what has been ordered.
                            I request to take immediate action and
                            Kindly refund my amount at the latest.
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                              G
                              geetanjli ahuja
                              from Bengaluru, Karnataka
                              Dec 24, 2016
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                              Address: 560037
                              Website: Paytm

                              Hi team

                              I booked flight tickets through paytm but due to my grandfather death i need to cancel it. I cancelled tickets booked for my husband as well as myself, while cancelling the cancellation amount was 996 i accepted and cancelled tickets, for my husband's ticket i got refund but for me it didn't refund i raised several complaints after 3days deducted 5000 and refunded rest.
                              I again followed up for wrong deductions i was assured it will be credited in 1hr on every call to customer care till date i have not received refund and now they are saying it's right deductions
                              View replies

                              PayTM Mobile Solutions — No cash back in my account

                              I have last week 2 recharges 1500, 160 but till the time i have not get the cash back offer please call me [protected]
                              Reply
                              Dear all,

                              i have informed all of you .i have put my complaint in this web . i have my fraud call and he always says i am from pay-tm head office . and says share the user name and password and debit and credit card number or validity expired date ...please never share with her its a fraud person ... pay TM SERVICE SO BAD NO ANY TAKE THE responsibility . i experience dont use pay-tm service ..no customer care service ... i have received the fraud call regularly from these numbers ...[protected] and [protected]... never share any personal details on this site
                              Reply
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                                P
                                pratuu
                                Dec 24, 2016
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                                Address: Nashik, Maharashtra, 422209
                                Website: [email protected]

                                Sir I was loss my 1000 RS through PYtm app.. On 16 Dec 2016 I m trying transfer money to another PAYTM custome but in real tranjection fiad and their 1000 money was cut form my bank account ...so plzzzz refund my money ..I m tried to contact your customer care service but I can't reach to your customer care executive ...so plz help me urgently I m waiting for ur reply and refund my payment on my bank.
                                account ..
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                                  P
                                  pratyush17
                                  Dec 24, 2016
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                                  Address: Samastipur, Bihar, 848101
                                  Website: paytm

                                  Hey, I ordered 2 otg cum pendrive (pen drive) from paytm .It was a combo offer. One of the pen drives was dysfunctional . I decided to return it and get it's refund. The delivery boy (who came to return the pen drive from paytm) said that I have to give both the pen drives as they were in combo offer. He also gave papers which confirm that he took '1 combo' pen drive from us. He is confirming it verbally too when I asked him about it later . But paytm only refunded for one pen drives( around Rs. 600). When I contacted the company, It said it has only received one pen drive. Please solve my problem .
                                  Order ID-[protected]
                                  Complaint reference no.[protected]
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                                    M
                                    Mehtaab Sadiora
                                    from Amritsar, Punjab
                                    Dec 24, 2016
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                                    Address: 143001
                                    Website: www.paytm.com

                                    My txn id. Is [protected], i have transferred 10, 000/- paytm wallet to my bank account on 22-12-16
                                    But i have not received my money to my bank account. I m calling to customer care no. But no one receiving my call. Is this a multy national company or paytm running by fraud people. Please refund my money as soon as possible. I need urgent. Otherwise i hv to go consumer court. My mobile no. Is [protected]
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                                      R
                                      rupesh.patanjali
                                      from Gurgaon, Haryana
                                      Dec 24, 2016
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                                      Address: New Delhi, Delhi, 110052
                                      Website: PAYTM

                                      I am rupesh kumar gupta from delhi i have account in paytm wallet and i am update my wallet but unfortunately my wallet signout. Then my wallet amount 7032/- rs is show nill amount. I am many time request please transfer my funs in my account but not any response paytm.
                                      Rupeshgupta. [protected]@gmail.com
                                      Id[protected]/[protected]
                                      Mno-[protected]
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                                        S
                                        Suman Thapa 14
                                        from Noida, Uttar Pradesh
                                        Dec 24, 2016
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                                        Dear Team

                                        I am Suman Thapa having mob no. [protected] c/o : Banglore, Karnataka, Hve transfer the amount through paytm wallet, amount got debited from the wallet & not credited to the third party account.
                                        Amount of INR 4500, 4500 showing the pending status in wallet but amount is not there in wallet . I have raise the concern 4 times with the paytm but no helpful response i got from there. Its my harden earn money so kindly help me to get this back in wallet or transfer in the third party account which i tried to send.

                                        Any help will be apriciated.

                                        Regards
                                        Suman Thapa
                                        Mob no: [protected]
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