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PayTM Mobile Solutions Complaints & Reviews

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Updated: Apr 23, 2025

Complaints 20045

Resolved

1743

Unresolved

18302

Bad 😕 It seems that PayTM Mobile Solutions has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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PayTM Mobile Solutions reviews & complaints page 565

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Address: Gautam Buddh Nagar, Uttar Pradesh

Website: Www.paytm.com

I transfer money paytm wallet to bank account Rs.5000 Yes bank a/c
It deducted from my paytm wallet account but didn't transfer to bank account
And status display " Pending"
Its our hard earned money and its nowhere. Customer care do not respond as if they dont have any redpondibility towards customer's money. Neither it is credited in bank account nor its been reversed back to paytm for 2 days.
Wallet txn id :[protected]

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Address: 560041

Website: paytm

I entered the mobile number of the medical store vendor and enter the bill amount. After submitting this information, the vendor's name appeared on my mobile. The entered amount was deduced from my paytm balance. After this i didnot receive any message from paytm. I waited at the shop more than one hour as the vendor did not receive the paytm message. He refused to give my medicine. My wallet txn number is [protected]

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Address: 506132

Website: [email protected]

On[protected] my money debited from my account number is [protected] amount is 19500 I transfer Paytm wallet to bank but still I did not got refunds Paytm saying we are refunded but bankers saying we did not got any refunds please solve my issue ...order I'd [protected] trnx I'd 042341 contact number is [protected] this is registered mobile number

+6 photos

Dec 23, 2016

Updated by ßhëémsïñgh Høñey Sïñgh My money debited from my account number [protected] I done a transaction on bank to Paytm wallet again I done Paytm wallet to bank transfer still I did not got refund send immeaditley solve my issue order I'd [protected] trnanx I'd 042341 registred mobile number is [protected] money debited Paytm Saya it was success but bank says we did not got refund who will solve my issue

Dec 24, 2016

Updated by ßhëémsïñgh Høñey Sïñgh On[protected] I did a tranx from bank to Paytm wallet again did a tranx from Paytm wallet to bank still now I not received amount Rs19500 account no [protected] mobile number [protected] solve my issue soon Paytm saying it was success but banks saying no refund we got what can I do

Dec 24, 2016

Updated by ßhëémsïñgh Høñey Sïñgh On[protected] my Money debited from my ac [protected] amount 19500 still I not got refund Paytm saying success banks saying we did not got any refund what I want to do please solve my issue mobile number is [protected]

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Website: Care@paytm

I want my money which I added to the account but not add in paytm wallet I attached the case detail and also provide the bank statement for further process I already raised the complaint but they were don't give any reply I have all the proof in my mai box please kindly request to you solve my query as soon as possible I am waiting for your reply with my solution

+1 photos

Dec 23, 2016

Updated by Nitindeshmukj403 PayTM Mobile Solutions — Refund money in bank account

1 Review
Ni Nitindeshmukj403 on Dec 23, 2016
Mark as Resolved
Phone/Mobile Number: [protected]
Transfer ID: [protected]

I want my money which I added to the account but not add in paytm wallet I attached the case detail and also provide the bank statement for further process I already raised the complaint but they were don't give any reply I have all the proof in my mai box please kindly request to you solve my query as soon as possible I am waiting for your reply with my solution

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Address: New Delhi, Delhi, 110046

Website: [email protected]

I was trying to add some money in my wallet on 10 December but all the transactions were failing. My number is [protected]
Then few minutes later i got message from bank that the money has been debited as 10000/-, 5000/-, 5000/-
Total 20000/-
I contacted bank but they said they have released the payment to paytm and it can only be refunded by paytm.
After sending so many complaints to paytm, i received a call from paytm that your amount will be refunded in 24 to 48 hrs. But now its been 13 days
I think it's not upto the reputation of paytm.
You used to so good at queries earlier.

+1 photos

Dec 23, 2016

Complaint marked as Resolved

No its not resolved. I just received a mail stating that bank will return my money. It seems paytm has become a fraud company now

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A

[email protected]

from Delhi, Delhi

Dec 26, 2016

I was trying to add some money in my wallet on 25 December 26 December but all the transactions were failing. My number is [protected] and as per add money order no. 25/12/16, [protected] & 26/12/2016, [protected]
Then few minutes later i got message from bank that the money has been debited as 500/- & 500/-
Total 1, 000/-
I contacted bank but they said they have released the payment to paytm and it can only be refunded by paytm..
So Please resolve my query. and I have not wallet balance please solve my query.

Money debited but not added in my wallet - Comment #2624718 - Image #0

Money debited but not added in my wallet - Comment #2624718 - Image #1

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Address: New Delhi, Delhi, 110007

Website: paytm.com

The story goes like this:
On 9th dec'16 I added Rs 3000 to my paytm account ( bank narration-POS PRCH POS[protected] ONE97 COMMUNICATION LTNOIDA ) which was successful. So on 10th dec'16 I added Rs 3000 to my paytm account ( bank narration- POS PRCH POS[protected] Paytm Mobile SolutionsNoida ), amount was immediately deducted from my bank account but was not added to my paytm account.

Paytm don't have a good customer care. First the recorded system asked to wait for 48 hrs after that I am mailing them since 12 dec but in vain.

Consumer forum ( docket no 100385 ).

paytm ref ticket no[protected]
paytm account details:
mobile no-[protected]
email- [protected]@gmail.com ( account show-its not linked). anyway irrelevant because money should have simply added as the app proccessed.

I lost my faith in Paytm. I don't want to do any online transaction. I want my money.

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Address: Gautam Buddh Nagar, Uttar Pradesh

Website: paytm.com

I transferred tried to transfer inr 500/- in my paytm wallet using sbi netbanking on date 08/12/2016. But transaction failed. Although transaction failed, inr 500/- were deducted from my sbi account. When i tried to reach them through their tollfree number i was unable to talk with their customer service executive and i got infor - mation through ivr that the deducted amount will be credited in my account in 8-10 working days. Its been 12 working days and still i have not got any refund

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Address: 560037

Hi,
My self Srikanth, i transfer 800₹ from my paytm wallet to one of my friend bank account (allaha bhad bank, yelahanka newtown branch) but already 2 days get over still amount is not transferred, in my paytm account its showing like your order is in pending, this is the happening 2nd time to me only what should I do now please help me.

Thanks & Regards
Srikanth K M

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Address: Pune, Maharashtra, 411047

Mene paytm se msedcl bill pay kiya tha lekin bill pay nahi huwa aur bank se paise bhi kat ho gaye hai so please rifunde the my money...

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Address: Beed, Maharashtra, 431517

Money transfer wallet to bank. Money refund

I transfer money paytm wallet to bank account rs.4000 sbi bank a/c
It deducted from my paytm wallet account but didn't transfer to bank account
And status display "pending"
Please i heartly request refund my money pls pls refund my money
Wallet txn id :[protected]

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Address: Gautam Buddh Nagar, Uttar Pradesh

Website: www.paytm.com

I returned 20000 to bank ...but it is not deposited...so what should i do ...this is the 10 th day..no one is helping me..my salary is just 8 thousand...so could u help me

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Address: Haridwar, Uttarakhand, 249402

Website: www.paytm.com

PayTM Mobile Solutions — Amount not refunded

Dec 22, 2016
Submit a Complaint
Amount deducted even got msg for transaction failure but not received refund yet. My registered no. [protected]amount 4400. Even i sent too many mails but never get reply. And that is not first even i didnt received refund of my few transaction. Even thwy never reply to email. Now i am really frustrated with that. Bcoz of failed transaction i made same amount transaction. And paytm says your transaction was successfull when i sent them screenshot they havent reply me a single mail. This time i really want refund of my amount

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Address: Rangareddy, Andhra Pradesh, 500018

Website: www.paytm.com

Hi,
I have added 2000 RS to my paytm wallet and transferred the same to bank account but it didnt credited till now. It is showing as pending please find the attached acreen shot fyr. I have also raised multiple tickets to paytm but no one is responding from morning i want to know why they were not responding.
Note: i have transferred the 2000 two times first time it is success second time it is pending please see the different transaction id

Please solve the issue asap

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Address: 560030

Hi iam waseem hyder iam have send money worth 2000rupees to my friend his mobile is [protected] on 15/12/2016 bt he is not using paytm he tried to download paytm he not received money if I check in my speeding status it showing still pending plz help me even if I require any emergency to contact this paytm people it's not possible to rich them if they don't have call centre so they need to close paytm app deu to my money strict iam using

Dec 23, 2016

Complaint marked as Resolved

No thanks

Dec 22, 2016

Updated by Hyder35 [protected]

Dec 22, 2016

Updated by Hyder35 I have send money to my friends worth 2000rupees he is not using paytm they told tht if he or she not use money it will be return to my paytm account bt still iam not got any money I transfer money on 15/12/2016 wallet I'd is [protected] which I send money to mobile number is [protected]
PLZ help me it's urgent required money
Regards
Waseem hyder
[protected]

Dec 23, 2016

Updated by Hyder35 No thanks

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H

Hyder35

from Tiruchirappalli, Tamil Nadu

Dec 23, 2016

Remove the complaint because iam getting fake call

Hyder35's [Complaint's author] reply, Dec 23, 2016

Plz

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Address: Ajmer, Rajasthan, 305001

Website: paytm.com

15 december ko mene 2 paytm k account se 2 alg alg account m money transfer ki thi [protected] se 2800rs nd [protected] se 5500rs.. Or wo abhi abhi tk mere accounts m nhi pahuchi h.. Ye sb lootne pr lge h.. Mene paytm m call kiya to koi call nhi lg rha kisi bhi paytm care number pr.. Abhi tk m 4 mail complaint kr chuka hu mujhe koi response nhi mila h.. Response k naam pr ek mail aaya jisme likha tha ki aap apme bank se sampark kre.. Mene bank m jakr baat ki to unhone saaf mna kr diya ki esa koi transfer hua hi nhi h wahhh.. To kha gya mera pesaaaaa.. Agr yha se bhi kuch nhi hua to mujhe fir krni hogi.. Aap help kre m bahut preshan hu.. Bahut jyafa frustration m hu paytm ki is ghtiyaaa service se.. Help me

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Website: paytm.com

Amount deducted even got msg for transaction failure but not received refund yet. My registered no. [protected] amount 570.13 . Even i sent too many mails but never get reply. And that is not first even i didnt received refund of my few transaction. Even thwy never reply to email. Now i am really frustrated with that. Bcoz of failed transaction i made same amount transaction. And paytm says your transaction was successfull when i sent them screenshot they havent reply me a single mail. This time i really want refund of my amount

Dec 22, 2016

Updated by Abhidigr8 One person called me and asking me for OTP. Why should i share OTP. if you are from Paytm then u must have all the details. I need everything on written mail. And i am not going share OTP with you. If you are going to help me then its good otherwise i have so many options to get my issue resolved from paytm

Dec 22, 2016

Updated by Abhidigr8 Contact number of that person who called me was [protected] and according to true caller that person is from bihar

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Address: Jhajjar, Haryana, 124507

Website: paytm

I transfer 5300 rupees in bank account but money had not reach in bank account. Before 7 days

+1 photos

Dec 22, 2016

Updated by mithilesh kuma I transfer 5300 rupees in bank account but money had not reach in bank account

Dec 22, 2016

Updated by mithilesh kuma 7 days before

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Address: Ajmer, Rajasthan

Dear team
I am already 2 time complaints but not solved my problem because sir I am 10 December 7500 transfer to my account to paytm wallet. But transaction failed but 7500rs money deducted my account. I have try to paytm customer care number but no response my call. Sir many times mail from [protected]@paytm.com but no reply my mail. @ many times mail [protected]@paytm.com but only send me ticket number. Ref:1428266. Sir please solve my problem @ my issue urgent
My number [protected]
My name sunil mourya
Mail id. Mouryaboy1gmail.com
Transaction ID.[protected]
Please my problem solved fast sir

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Address: 124103

Website: paytm.com/care

Money transfer wallet to bank.money refund

I transfer money paytm wallet to bank account Rs.4500 sbi bank a/c
It deducted from my paytm wallet account but didn't transfer to bank account
And status display " Pending"
Please I heartly request Refund my money pls pls refund my money
Wallet txn id :[protected]
My email Id. [protected]@Gmail.com

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Address: 411006

Website: paytm.com

Hello Team,
I made an online transaction of Rs. 220/- to a merchant on 21st Dec 2016 at 01:01:28 PM. Though PayTM shows it to be a successful transaction and the amount has also been deducted from my wallet, but I did not receive any message for the same and the merchant has also not received the payment yet.
Request you to initiate the process to refund the amount in my PayTM wallet.

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