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PayTM Mobile Solutions Complaints & Reviews

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Updated: Apr 23, 2025
Complaints 20038
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Bad 😕 It seems that PayTM Mobile Solutions has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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PayTM Mobile Solutions reviews & complaints page 566

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R
Ralph01d
from Chennai, Tamil Nadu
Dec 22, 2016
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Address: Mumbai City, Maharashtra, 400098

I regeret to inform you that My payment wallet balance was RS 500/- ( Rupees five Hundred Only) As on 22/12 /2016. As I was unable to make payment to Uber cab through the paytm.
I updated the Paytm application after the update my wallet balance is showing RS 0.
Please help me recover my wallet balance of RS 500/

if my problem is not solved ASAP I will be forced to use Free Charge app.
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    S
    Sappu2555
    Dec 22, 2016
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    Address: Ahmedabad, Gujarat, 380008

    Dear team,

    Your authorized person named Mohd Ahsan was call me from no:[protected] at evening near by 6:30 pm and asked for share account login & otp detail.

    After sharing such details, He has been transferred my wallet amount in three transaction. Out of RS .700, only rs 20 is left for use in my wallet.

    Request investigate for the same and refund deducted amount of rs 680 in my wallet balance.
    +1 photos
    Dec 22, 2016
    Updated by Sappu2555     Please also found call history derail screeahot as attached.

    Dec 22, 2016
    Updated by Sappu2555     Dear team,

    Amoumt of Rs 5000 is deducted from my paytm wallet which I transfer to bank account but it got deducted and showing pending. I have urgent work so can you please solve this problem or plese return my money fast..
    Please solve my problem and return my amount in wallet paytm is taking too much to send the money .
    Please cancel the transaction and refund my money in my paytm wallet
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      K
      Kamlesh Sppl
      Dec 22, 2016
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      Dear sir
      My paytm account txn id [protected] my payvement 5400 Rs but not received my account
      Note- Once call returned by paytm customer all detail know me
      But my account detail lens me baad mere account set paytm customer ne mere 3800 Rs account set debit kar liya
      Please sir my balance refund me
      Regard with Kamlesh gupta
      Mob no [protected]
      Please sir focus my complain
      +3 photos
      Dec 23, 2016
      Updated by Kamlesh Sppl       16 hours ago ... Kamlesh Sppl's response, Dec 22, 2016. Dear sir. My transaction id [protected]. Amount 5400 Rs has been ldeduction pytm account ...
      Regard with kamlesh gupt
      Mob no [protected]
      Dec 24, 2016
      Updated by Kamlesh Sppl       Kamlesh Sppl's response, Dec 22, 2016. Dear sir. My transaction id [protected]. Amount 5400 Rs has been ldeduction pytm account ...mob no [protected]
      Regards with kamles
      Sir please refund money in w
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        K
        karthiharo
        from Sivagiri, Tamil Nadu
        Dec 22, 2016
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        Address: Vellore, Tamil Nadu, 632009

        Transaction pending
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          S
          Sanga Linesh
          from Nizamabad, Telangana
          Dec 22, 2016
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          Address: Nizamabad, Andhra Pradesh, 503212

          Sir/i sent money from my bank account in my paytm wallet .but transaction was faied.money not come to my bank account.please help me.
          Payment of Rs. 500 failed !my Order No is[protected]
          5:37 pm, Dec 20 2016 Looks like you cancelled the payment.

          Payment of Rs. 500 failed !my Order No is[protected]
          5:32 pm, Dec 20 2016.
          please check my account.
          my mobile no [protected]
          password : [protected]@123
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            A
            ananddarakh
            from Bardoli, Gujarat
            Dec 22, 2016
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            Address: Aurangabad, Maharashtra, 431001
            Website: paytm ltd

            Sir, yesterday and today also i went to bank to see whether my amount is credited by you or not. but today also amount is not received in my bank account. you provided me the reference no- 74766516354650910908803 for order id- [protected]. i contacted the SBI manager also but they told me that they have no concern with the paytm refund and no amount is still credited in my account. my total amount was 11000 rs and i requested for this refund on 17th dec 2016. kindly solve this problem as soon as possible and please credit this amount to my bank account as soon as possible. i provided my ATM NO- [protected] for this refund. kindly look into this problem as solve it fast and credit this amount to my account.
            +2 photos
            Dec 22, 2016
            Updated by ananddarakh             i provided mail id- [protected]@rediffmail.com and mobile no registered on paytm was- [protected]

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              V
              VISHAL PEKAYARE
              from Badlapur, Maharashtra
              Dec 22, 2016
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              Address: Thane, Maharashtra, 421503
              Website: Paytm

              I have send a payment of Rs. 3000 to my friend ( Name: Abhishek Das, Mobile no: +91 [protected] ) on 5/12/16 at 20:46:54. The payment was successful from my end and deducted from my bank account, but on the other end my friend received a SMS saying the payment is successfully received but the same is not getting reflected in the paytm wallet.

              My friend has also raised a complaint but no solution yet. Kindly look into this matter as soon as possible.

              Transection ID : [protected]

              Attached are some snapshots for your reference.
              +2 photos
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                S
                Sushant Zagade
                from Pune, Maharashtra
                Dec 22, 2016
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                Address: Aurangabad, Maharashtra
                Website: www.paytm.com

                I had booked PVR multiplex movie ticket on 11th Dec, 2:20 pm for ventileter movie. And for that I didn't received any booking ID. When I checked in PVR they said you don't have any booking for this move. But I had received message from HDFC bank stated that your a/c is debited with Rs 668.98. And there for I purchased movie ticket by cash.So that I want my money back to my a/c.
                +1 photos
                Dec 22, 2016
                Updated by Sushant Zagade                 I had booked PVR multiplex movie ticket on 11th Dec, 2:20 pm for ventileter movie. And for that I didn't received any booking ID. When I checked in PVR they said you don't have any booking for this move. But I had received message from HDFC bank stated that your a/c is debited with Rs 668.98. And there for I purchased movie ticket by cash.So that I want my money back to my a/c.

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                  1
                  1Amit81011
                  from Khandwa, Madhya Pradesh
                  Dec 22, 2016
                  Resolved
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                  Resolved

                  Address: Raisen, Madhya Pradesh, 462046

                  Sir i have transfer money by paytm in may account but detail are fild by me and by mistake account no. Are misd by one digit and the money are transfer in other account in date[protected] at 5 pm. Reffress no is [protected]

                  My account no[protected]

                  Money transfer account[protected]

                  Paytm id no -[protected]
                  Email-amit. [protected]@gmail.com
                  Dec 22, 2016
                  Complaint marked as Resolved 
                  Resolve
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                    P
                    Pragati Arora
                    Dec 22, 2016
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                    Hi Sir/Mam
                    This side Pragati Arora account holder of your paytm.I just wanted to inform you the issue that money has been deducted from my account and it is shown to me but it has not been received by the other party.
                    Please resolve this issue as soon as possible.

                    My no. Is [protected]
                    +2 photos
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                      L
                      Lakpat
                      from Lucknow, Uttar Pradesh
                      Dec 22, 2016
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                      Address: Jodhpur, Rajasthan, 342001
                      Website: Paytm.com

                      Sir mene apne bank se Paytm me amount load kiya but Paytm me nahi aaya aur acount se debit ho gya ye problem bahut logo ko ho rahi h aur Paytm ka koi bhi complaint number nahi h jispe humse koi baat kare..
                      15/12/2016 ko Paytm se 20000 apne acount me load kiya tha wo 21/12/2016 ko aaya.. aur ab aaj 21/12/2016 ko subha bank se Paytm me load kiya is number par [protected] lekin abhi tak Paytm me balance nahi aaya kya company h ek taraf note bandi se dimaag kharab ooper se ye Paytm company bhi kuch kam pareshani nahi de rahi h
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                        Š
                        Šâńđîp Śkß
                        Dec 22, 2016
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                        Address: 411017
                        Website: www.paytm.com

                        Vry bad service by paytm loss my money.
                        Dec 22, 2016
                        Updated by Šâńđîp Śkß                         Vry bad service by paytm

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                          G
                          gollar
                          from Mumbai, Maharashtra
                          Dec 22, 2016
                          Resolved
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                          Resolved

                          Address: Gautam Buddh Nagar, Uttar Pradesh, 110019

                          Amount of Rs. 3664.99 deducted from paytm wallet but order it showing pending (Transferred to Bank Account). very disappointment for the service provided by paytm. need to improve better server, bad experience with the services provided to public.

                          Order date and time:- December 19-2016, 19:59
                          Wallet order Id:- [protected]

                          Kindly do the needful ASAP.
                          +2 photos
                          Dec 24, 2016
                          Complaint marked as Resolved 
                          money transferred to paytm wallet
                          View replies
                          Amount of Rs 5000 transfered from PAytm to My bank accont No credited bank Shown pending Next day got refunded to my wallat but i need to transfer some urgency so again to day i have tried to transfed tail amont i have tansfered of Rs 1000 & 900 again same issue it's Showing we fund some technical issue.

                          and again i called custmer care but not get any suggetion...

                          Please sugest how i have transfer i am warring

                          Order date and time:- December 28, 2016 09.42Am
                          Wallet order Id:- [protected]
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                            R
                            Rajan Rawat
                            Dec 22, 2016
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                            Address: Varanasi, Uttar Pradesh, 221003

                            Amoumt of Rs 5000 is deducted from my paytm wallet which I transfer to bank account but it got deducted and showing pending. I have urgent work so can you please solve this problem or plese return my money fast..
                            Please solve my problem and return my amount in wallet paytm is taking too much to send the money it work is fustration for me what is do
                            Dec 22, 2016
                            Updated by Rajan Rawat                             Payment showing pending for 3 days
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                              J
                              jmithil14
                              from Kolkata, West Bengal
                              Dec 22, 2016
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                              Address: 403521
                              Website: www.paytm.com

                              Hi
                              My amount rs 5000 dated 19th dec 2016 and 2995 dated 22nd dec 2016 is not transfer to the bank account
                              Order no [protected] and [protected]

                              I have logged so many complaints to your helpline [protected] but not a single call and sms for registering complaint.

                              same has been mail to [protected]@paytm.com but no response from there too with the screen shot of all errors
                              worst service I have ever faced with Paytm customer care.

                              Pls get it transfer asap and confirm
                              Rgds
                              Mitil jaiswar
                              [protected]
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                                B
                                Babneet singh
                                from Bathinda, Punjab
                                Dec 22, 2016
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                                Address: 110009
                                Website: Paytm.com

                                I got a call from a person saying that he is from paytm and i by mistake shared my OTP with him and after that my account balance was 0. He said he is from paytm and this is verfication call for me and i need to share my otp with him so i by mistake shared my password and after that i lost all my balance and i do have the number from which i got a call from
                                +1 photos
                                Dec 22, 2016
                                Updated by Babneet singh                                 I got a call from a person saying that he is from paytm and i by mistake shared my OTP with him and after that my account balance was 0. He said he is from paytm and this is verfication call for me and i need to share my otp with him so i by mistake shared my password and after that i lost all my balance and i do have the number from which i got a call from
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                                  govind pasi
                                  Dec 22, 2016
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                                  Address: Kushinagar, Uttar Pradesh, 274306

                                  मेरा ₹5000 और ₹100 बैंक अकाउन्ट ट्रन्सफर पेन्डिग मे है[protected] से
                                  मोबाईल न. [protected]
                                  Govind Pasi
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                                    P
                                    Prasad sarkar
                                    from Alampur, Telangana
                                    Dec 22, 2016
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                                    Address: Hyderabad, Andhra Pradesh, 500003
                                    Website: Paytm

                                    Dear team,

                                    I was made one transactions of rs 5000/-
                                    From paytm to bank account trasactions was showing pending but amount has been deducted from my account.
                                    Please check order id:[protected]
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                                      D
                                      Devendra Bhakuni
                                      Dec 23, 2016
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                                      Address: Dehradun, Uttarakhand

                                      Sir/mam this is devendra singh bhakuni . i add 5000 rs.in paytm on 18th of December, but i can't get the money .so can i know where is that money the transaction no . is [protected] and it shows that it is successful ..
                                      plz check the status of this transaction of this order.
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                                        C
                                        chetan0018
                                        from Jammu, Jammu and Kashmir
                                        Dec 22, 2016
                                        Resolved
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                                        Resolved

                                        Address: Ludhiana, Punjab, 141001

                                        SIR my issue is that i was transferring amount to my account amount deducted but not credited to mu account please resolve my complaint as soon as possiblee sir transaction date is 20/12/2016 amount was 5000/- and transaction number is [protected] sir please help to find where was payment and please reverse it to my paytm wallet aur transfer to bank account...thanks
                                        +1 photos
                                        Dec 23, 2016
                                        Complaint marked as Resolved 
                                        sir as i was transfering amount to my bank account but error occurs amount deducted but not credited to account pls solve my issue pls
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