PayTM Mobile Solutions Complaints & Reviews

My 2 transactions of 5000
I have send to bank that 10000 amount is not transferred to bank nor refunded back to paytm wallet
It showing pending
Past 7 hours that action is not taken
Urgent look into my matter and refund back my amount of 10000 to my paytm wallet
Otherwise i will file complaint to consumer court about my inconvenience because of you

Pay tm, team,

Its been 5 days i have transferred the above money from my paytm wallet to the source bank but its still pending and i have complaint so many time but no response either on call or mail. The wallet transaction id for the same is [protected] but its not been credited to my account yet i have complained so many time on it but no response from your side on this neither customer is able to contact their customer care. Have not received the money from pay tm side you dont care about your customer i have done so many mails and calls but not received any response from your side.

My login id is [protected]@allianzhealth.org and contact number is [protected]/[protected]

Also i am unable to compaint i think they have deactivated that service in my account

Sir i transfer 500 from my wallet to bank account but amount not received and wallet banaced zero po lease resolve my problem as soon as possible my mob no [protected]...

Had transferred 3900rs from my paytm wallet to bank account (Hdfc bank) on this monday (19/12/2016), still it's in pending status, i have done another transaction also it has been completed without any issues, but why this much of time taking to tarnsfer small amount of 3900rs as i mentioned above, i need it very urgently, i wanted to complete the transaction as soon as possible...
Transferred to bank accountpaytm cash txn id [protected]-12-20 00:42:11 pm
Rs 3, 900
-
Pending

I purchased set of jeans through paytm for an amount of rs. 458. On 9th dec 2016 the money was deducted and suddenly the order was cancelled automatically. I waited for 10 days as their customer care telling wait for 3 to 10 days. Also calling to their customer care is chargeable where we will again loose money for their mistakes. But still not the amount refunded to the account. I checked the bank statement the money is deducted but not yet refunded.

Many is not received bank account

[protected]:05:13
Transferred to bank
Bank txn id: one97.4579.[protected]
Paytm cash txn id
[protected]

-rs 5000
Success

Hi ceo
I had written to the ceo paytm, for my shocking thing, none of his team members has bothered to respond on this mails, hope these people are just been taken for a ride and they garbing people's money, will so called paytm will pay the interest for holding my money???.

Money is needed in my time and not as an when they like to do, i need some senior to reach me on my number, the call center team is one of the worst team to handle a customer.

I had deposited 13, 000/- on from my bank account and till date this is not happened, reach me at [protected].

Regards

Simon thomas

On 20th december i transfer money from hdfc credit card to bank of baroda account but still not deposit money in my bank account... Paytm team does not respond me... Please help me... Because... I need money... I live in hostel... And no relative in this anand city... Please help me... Paytm is fraud... From last two days... I also not eat the food... Beacause i have no money... Please help me

I had transferred 1000rs from my paytm wallet to bank account (Karnataka bank) on this monday (19/12/2016), still it's in pending status, i have done another transaction also it has been completed without any issues, but why this much of time taking to tarnsfer small amount of 1000rs as i mentioned above, i need it very urgently, i wanted to complete the transaction as soon as possible.

I'm a retailer, and I had lost the amount of 4800 from my account, tried several times to reach customer care but failed. Let me know whom to contact to get my money back. Every day I use to transfer the amount to bank account but from last two days the amount is showing zero. I don't understand where my money is gone.
Else do I need to raise complaint against it.

My mobile no. +91 [protected]
Tanveer mehtab.

Today dt. 22.12.16 my bank a/c no. [protected] of state bank of bikaner and jaipur, krishi upaj mandi chomu, debited with rs. 355/- paid to paytm mobile solution pvt. Ltd. With ref. No [protected]igaambhy9., and i havn't purchased anything and havn't done any recharge of other payment.

Kindly arrange to refund in the same account asap.

Pawan singh
#[protected]
[protected]@gmail.com

On dated 19 december 2016 i have transferred amount of inr 3100 through
Paytm wallet to a bank account till today its not received on the bank account but the same is deducted from my paytm account. I have tried to contact on the customer care no. Of paytm but nobody attended the call. I have forwarded to complaint through email and for this i got a computer generated response as below. "
Your transaation for wallet to bank transfer initiated successfully from our side but we have not received a confirmation yet from your bank. Your bank could take upto 2 working days to process the transaction.

Incase if your amount will not get credited in your bank account after 2 working days then you may contact your bank directly for details.

In case the transfer fails, the amount will be added back to your paytm wallet.

We hope this information is helpful in resolving your concern. We regret the inconvenience caused.
Regards

Paytm care team

Its more than 3 days and my problem is still not resolved.

Customer care is not responding.

My paytm wallet id :- [protected]

Paytm cash transaction no. :- [protected]

My name is arun rajak from barhi disst katni my ac [protected] se 5000 ka tranction kar raha tha to 5000 ac se cut gaye h lekin paytm wallet me nhi aaya h date13/12/16 ko cut tha maine socha ki 8 hour ya 8 days tk aa jaega lekin aisa nhi huaa h plsey money refund to my ac ok and imijectly my comlain sucess anf its very emerjency to money my near no money plse help me sir

I have not received refund of my failed payment of metro card of rs.195 on dec14, 2016. I have heard this same problem of failed payment of metro card from many friends but none of them have got any response or refund from paytm.
I have also sent many mails to [protected]@paytm.com but every time received same drafted auto reply mail nothing related to my problem.

My order id is [protected]

Its to bring notice of consumer who are trying to recharge using paytm. It has 7 out of 10 send to bank account transactions failed and showing pending for long time. No doubt they can earn huge money out of interest by holding your money even for 1 day. 16 th december 2016 i will send 1000 rupee to my brothers account by using paytm wallet but still the amount not credited in my brothers account. And now paytm shows my transaction was pending since 16 dec'16 six days already spent but transaction still showing pending. After that i will trying to contact with paytm care but i did not connect with them directly because they don't have any customer care like telecoms has. More than 10 time i will send emails to [protected]@paytm.com but no body replied even no body reply me on twitter as well. Already more then 15 twit i posted on their official paytm account but still no body address my concern. How embarrassing is it.
I have some case number please find below for your reference.

Wallet txn id [protected]
Paytm care case nbr[protected]
Contact email [protected]@hotmail.com
Paytm wallet nbr - [protected]

Hi,
This is sowjanya i have added this month just i had added only rs 8683/- in that i had transfer to bank account rs 5284/- when i tried to transfer rs 3400/- it showing that transaction is pending so please reply back when it will refund to my wallet r else credit into bank account. But this not correct to treat the people
From last 2 days im trying to contact the customer care no use please reply back what exactly happen.

My name is rahul kumar sinha. I've transferred amount of rs 500 from my paytm account to hdfc bank account at 19th dec 2016 at 12:55pm which wallet transaction id is [protected]. Bt yet now paytm passbook shows transction is pending and i've checked with bank at 22nd dec. Hdfc bank has informed me that there is no such transaction of rs 500 received by bank.

I've manytimes mail and call but no reply form paytm side. If paytm will not refund my money of rs 500 then i'll go to consumer forum and will take action on paytm.

My registered contact number is [protected].
Registered email - [protected]@rediff.com

Wallet transaction id...[protected]...19/12/17
Bank transfer pending... Initiated. Not transferred to bank. Checked with bank they said no such transaction record from paytm. But blocked the amount of 2000 why u blocking my money... Who is responsible... Fraud attempt by paytm... No refund even after 3 days... It's my last use of paytm. Now i can't access my money.

Dear sir

With due regard i would like to pay your kind attention regarding the bank transaction an amount rs 2000/-

Transferred to bank account
· paytm cash txn id [protected]
·[protected]:35:43 pm

Above stated transaction time out while processing the request. But the amount rs 2000/- has been deducted from my paytm account. Now, it is a humble request to you. Please cancel transaction request immediately and refund the said amount of rs 2000/- to my paytm account.

I eagerly in wait for your urgent reply.

With best regards

Mohammad humam
Mob # [protected]
Paytm account detail as under
[protected]

Dear sir,

I have transferred rs 2000 from my paytm wallet to bank but the money got deducted from my wallet but not credited to my bank account. Please return my money in my wallet.
Transaction ref. No [protected]
Mobile no :- [protected]

Thanks
Sunil