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PayTM Mobile Solutions Complaints & Reviews

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Updated: Oct 17, 2025
Complaints 20048
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1743
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Bad 😕 It seems that PayTM Mobile Solutions has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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PayTM Mobile Solutions reviews & complaints page 571

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A
ashish211990
from New Delhi, Delhi
Dec 22, 2016
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Address: Jaipur, Rajasthan, 302004
Website: www.paytm.com

Hi team
My name is Ashish sharma i am a Paytm customer. I have concern and big issue that i ordered one Laptop Adapter on 7 dec 2016 which was delivered by delivery boy to me approx on 13 dec 2016 and after that i found that product is not working or compatible which may be due to wrong item or used defective item i.e. i am not satisfied with product so i raise a return request (under 15 days return policy) on same day or may be next day after delivered product but courier boy refused to return the product which is not acceptable, I raise a return request under according to policy now even Paytm is not supporting and responding properly. Please help me and take some action.

Ashish sharma
[protected]
Order no- [protected]
Email: smarty.[protected]@gmail.com
Mob: [protected]
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    I
    Inara Dsc
    from Delhi, Delhi
    Dec 22, 2016
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    Address: New Delhi, Delhi, 110059
    Website: paytm.com

    Sir/madam,
    Maine apne paytm wallet se 2731 rs. Bank account mein credit kiye they jo abhi tak pending pade hai. Meine kai baar paytm par complant ki ha par koi reply nhi aa rha. Please aap hamara amount wapas paytm wallet mein ya bank account mein transfer karwa den..
    Wallet order id-[protected]
    Paytm id-jaipur matress

    Email id - [protected]@gmail.com

    Mobile number - [protected]
    Dec 22, 2016
    Updated by Inara Dsc     please send the status
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      S
      Shilpa Paithankar
      from Yaval, Maharashtra
      Dec 22, 2016
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      Address: Gautam Buddh Nagar, Uttar Pradesh

      This is regarding my order [protected] Dt. 11 Dec.2016. It was showing status payment failed. Money was deducted from my account and i have received message from paytm that your bank has just confirmed the successful transaction and your money will be refund if order is cancelled.
      I have tried to contact paytm by phone, emails and toll free number but my query is unanswered. No response from paytm team since last seven days i am following up for the same.
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        S
        Swap1692
        from Mumbai, Maharashtra
        Dec 22, 2016
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        Address: 411028
        Website: Paytm

        I added rs 5000 from my bank account to my paytm wallet ([protected]) on 16th of dec 2016, amount deducted from my account but not added to paytm wallet also checked in account but it is still reflecting as a deduction. Checked with bank and as per them amount is pending to paytm side.

        Tried calling on the paytm support number multiple times but unable to connect.

        Please have a look into this issue and resolve asap as it has already been significant time from the date of transaction...
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          K
          Kulwinder Goyal
          from Anantnag, Jammu and Kashmir
          Dec 22, 2016
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          Address: 151502
          Website: paytm

          Plz sir my bal cut plz refund my balance .& call me my number [protected] m send bal in bank cut bal no deposit plz my bank bal deposit ya refund my balance sir.
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            V
            vikas.sona
            Dec 22, 2016
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            Address: Rewari, Haryana, 123106
            Website: Paytm.com

            I am transferring the balance from my paytm wallet and its debit the balance in my wallet and shown pending not recieve by the bank and its Customer Care no not available
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              P
              Prithvialeti
              from Hyderabad, Telangana
              Dec 22, 2016
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              Address: 500032
              Website: www.paytm.com

              -date of incident:21/12/2016

              -clientname:paytm

              -description: transaction was successfully completed with transaction id:[protected] for bluedart order number: #ob[protected] and amount was deducted from my paytm wallet but bluedart vendor did not receive money. Money was not received by the bluedart vendor.

              -solution is to refund my money 1320/- only.
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                S
                suman009
                from Bengaluru, Karnataka
                Dec 22, 2016
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                Address: 560001
                Website: paytym

                I have trasfered twice 5000rs from my wallet to bank transfer but i am not able to transfer...amount is debited from wallet...but fiunally itshows pending...plz refund my, money back...my mobile no [protected]...plz help me go get my money refund back...its very urgent...

                i am very urgently needed i lost 10, 000rs now only
                mail id [protected]@gmail.com
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                  M
                  Monty Ranga
                  from Delhi, Delhi
                  Dec 22, 2016
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                  Address: 131023

                  Heloo Sir,
                  My Name Is Monty Ranga My Patym Account Number Ins : [protected]@gmail.com, [protected]

                  Date :[protected] : 02:28:00 PM
                  Transfer Money Paytm Wallet to bank Account.But my Paytm Account Deducted on 4500/- Rs But Not Transfer the money for bank account
                  account Number Is : - [protected] Kishore Kumar Nayak
                  IFSC Code : - UCBA000371

                  Paytm Cash Txn ID :- [protected]
                  I say requested to u please Transfer the my account
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                    V
                    Varttika Goyal
                    from Pune, Maharashtra
                    Dec 22, 2016
                    Resolved
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                    Resolved

                    Address: 411038
                    Website: paytm.com

                    Hi, i have purchased a cellphone "lenovo vibe k4 note (Tuxedo black)" on 16th dec'15 using paytm after which 2142 rs was to be returned as the cashback after 18 % cashback. Transaction is done. Cashback was supposed to reach in my account within 24hrs but still i didnt get any cashback. Even there is no such customer assistance service to communicate.
                    Order id is [protected]
                    Dec 22, 2016
                    Complaint marked as Resolved 
                    the complaint is not yet been resolved . how can u guyz mark it as resolved
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                      H
                      hp dash 1991
                      from Nagpur, Maharashtra
                      Dec 22, 2016
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                      Address: Medak, Andhra Pradesh, 502307
                      Website: [email protected]

                      Sir.,
                      My mobile no. [protected] this number paytm wallet through I sand one thousands (1000) amount to SBI account but this transaction is pending .please solve my problems. Txn no.[protected].
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                        S
                        SureshSharmab4u
                        from Noida, Uttar Pradesh
                        Dec 22, 2016
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                        Address: New Delhi, Delhi, 110059
                        Website: paytm.com

                        I added Rs 1600 from my bank account to my Paytm wallet ([protected]) on 4th of december 2016, amount deducted from my account but not added to Paytm wallet also checked in account but it is still reflecting as a deduction. Checked with bank and as per them amount is pending to paytm side.

                        Tried calling on the Paytm Support number multiple times but unable to connect.

                        Please have a look into this issue and resolve asap as it has already been significant time from the date of transaction.
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                          R
                          Rakesh Web
                          from Bengaluru, Karnataka
                          Dec 22, 2016
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                          Address: Bangalore, Karnataka, 560054

                          Dear Sir,

                          On 9/12/16 i have transferred 1800 Rs from paytm wallet to bank, still amount is not transferred, no response to mail and call also please help costomer care service is very poor
                          [protected]
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                            C
                            cashashi
                            from Delhi, Delhi
                            Dec 22, 2016
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                            Address: New Delhi, Delhi, 110092

                            When i added money from my bank account in paytm wallet then this transaction is successfully done. but when i transfer my wallet balance to some other friend account then this transaction is show pending. i have complained this transaction to paytm care many more but still no response is from there. so it kindly request to you that please help for that.
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                              A
                              Abin Cherian
                              from Vaikam, Kerala
                              Dec 22, 2016
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                              Address: Kottayam, Kerala, 686513
                              Website: paytm

                              On 13th dec i transfer 20, 000 rupees from my sib account to paytm wallet and i return back the same amount from my paytm wallet to south indian bank account (A/c num : [protected]). And it is showing successful transaction in paytm account but the amount did not receive in my bank account.. I tried to contact paytm but they did not give any replay. My paytm account number is [protected]. And hereby i give the information regarding the transaction

                              · transferred to bank
                              · bank txn id: [protected]
                              · paytm cash txn id [protected]
                              ·[protected]:13:40 pm
                              Rs 20, 000
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                                V
                                Veerendra B
                                from Pune, Maharashtra
                                Dec 22, 2016
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                                Address: Pune, Maharashtra, 401145

                                On 19 12 2016. I transfered money to my friends account but amount from my account has been detucted and my friend did not recived money, and i got this message
                                Rs. 2500 to your Paytm wallet. Transaction ID: [protected]. Current Balance: 2500.67. Biggest sale of the year, MAHABAZAAR, starts midnight! http://m.p-y.tm/Mbs Visit.
                                But in my paytm balance is not showing.

                                Please refund my money asps
                                Contact no : [protected]
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                                  P
                                  Preeti Chaurasiya
                                  Dec 22, 2016
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                                  Address: 560076
                                  Website: www.paytm.com

                                  Last 4 days my paytm aap are deleted(unfortunately) when i again download paytm applicatiom and logion my id. After sucssefully logion but its showing zero rs ballance even there was more than 1600 rs in my paytm wallet and no transaction on paytm. I have send mail 7 to 8 times but not received any solution from paytm team. I am very irritated by paytm.Paytm does not have any customer care executive service, dont keep much money in paytm wallet,
                                  Paytm customer service is the most burst Customer care service service i ever seen.
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                                    H
                                    Hozaifa Khan
                                    from Mumbai, Maharashtra
                                    Dec 22, 2016
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                                    Address: Gautam Buddh Nagar, Uttar Pradesh, 122001
                                    Website: www.paytm.com

                                    I have transferred rs900 to my Bank A/C through paytm wallet the amount has been deducted rom my paytm wallet but has not been credited into my A/c yet.Status showing in the wallet is pending.So i had tried to call & E-mail Paytm care but there is no response till now.They are not accepting any such type of complaint which is very frustrating.If they are thinking peoples fool then we gonna make a FIR against Paytm.Because this happened same with my friends too With amount of Rs 4400/-.Hope this gonna solve the solution.
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                                      N
                                      Nikhil Nikhilagrawal
                                      from Meerut, Uttar Pradesh
                                      Dec 22, 2016
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                                      Address: Aligarh, Uttar Pradesh, 202001
                                      Website: [email protected]

                                      I transfer my paytm wallet balance to my bank account on 20 Dec but this is very disappointing to say the money is not transfer in my account till now.
                                      Please contact me either I will go to consumer court
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                                        S
                                        Singh Manisha
                                        from Sheoganj, Rajasthan
                                        Dec 22, 2016
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                                        Address: 302018
                                        Website: Paytm

                                        I did a Recharge on wrong no. I. E. [protected], of rs 5000. And now I want to reverse it.
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