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PayTM Mobile Solutions Complaints & Reviews

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Updated: Apr 23, 2025
Complaints 20038
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1742
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Bad 😕 It seems that PayTM Mobile Solutions has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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PayTM Mobile Solutions reviews & complaints page 572

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B
Baul01P
from Kolkata, West Bengal
Dec 22, 2016
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Address: Kolkata, West Bengal, 700075
Website: paytm

Hi,
I added 5000 to my paytm wallet and transferred to bank account. Money deducted however not yet credited to the bank account and the status is still pending. I tried to contact the paytm helpline number however no response from there end. Waited for than 48hours however issue is still unresolved. I WANT MY MONEY BANK OR ELSE I WILL TAKE THIS FURTHER!!! Reference paytm cash id- [protected]
+1 photos
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    Ã
    Ãrūñ ßhãky
    Dec 22, 2016
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    Address: Agra, Uttar Pradesh, 282001

    Hello sir

    My transfer yesterday my 2000 balance in my account but my problem face to pending option show
    Actually my problem is over now
    My balance is my paytm wallet add now refund balance
    Please sir help me very urgently
    Dec 22, 2016
    Updated by Ãrūñ ßhãky     Please balance pending refund

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      G
      Gaurav Jani
      from Palghar, Maharashtra
      Dec 22, 2016
      Resolved
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      Resolved

      Address: 400060
      Website: paytm.com

      Gaurav. [protected]@gmail.com
      At 24th oct i was paying my reliance postpaid of rs 658
      But when i did payment of my bill the transaction was unsuccessful and i got messsage that amout is deducted from my bank account. And today i got to know that amount is still pending and not refunded by paytm
      Its almost 2 months goes
      Plase help me out to resolve this query
      Aug 6, 2021
      Complaint marked as Resolved 
      View replies
      Dear Gaurav,

      Kindly submit your details at this link using a PC: http://bit.ly/1cmd6ds Our representative will get in touch with you shortly.

      Regards,
      Reliance Communications
      Reply
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        M
        manmohansoni0
        from New Delhi, Delhi
        Dec 22, 2016
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        Address: Gautam Buddh Nagar, Uttar Pradesh, 201310
        Website: Paytm App

        From last two days my Paytm is not working neither I can add money in my wallet nor I can send money to anyone. It show error. I want this problem to be solved as soon as possible. There is no telephone system to connect with Paytm customer care service. Paytm do not take care of their customer. Paytm should improve their customer care service. Paytm is really careless about their customer.
        +1 photos
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          A
          anil9810526166
          from New Delhi, Delhi
          Dec 22, 2016
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          Address: New Delhi, Delhi, 110085

          Dear Sir

          on 13th day of december 2016, I have trfd INR 2500/- to my icici bank from paytm wallet, screen shot pertaning the amount and transaction id is attached for your kind ref. but till date the amount is not credited to my icici bank account and not reflecting in my paytm wallet and amount is just reflecting in pending status.

          Therefore it is requested you to kindly credit INR 2500/- to my icici bank account without any further delay.

          Thanks & Regards
          Anil
          M.no [protected]
          +1 photos
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            P
            Pp0
            from Pulwama, Jammu and Kashmir
            Dec 22, 2016
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            Address: 182301
            Website: [email protected]

            Hello Sir
            I m ishan, I mail I some many time for job but u can't reply to that, i[censored] don't want to give me a job atlast call me for my equries
            I m having very brilliant idea for ur company
            So contact me as soon as possible [protected]
            Or send u one o[censored]r agent to my place
            My address is Hotel BANDHU palace Katra
            Jammu and Kashmir pin code 182301
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              A
              ashiaeerh
              from Mumbai, Maharashtra
              Dec 22, 2016
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              Hi sir. I send the money but receiver's paytm wallet money is zero. I have raised multiple tickets already and got them escalated multiple times with the promise to get the resolution within 24hrs. But I only receive is copy paste replies. Just stupid copy paste replies . Please help me. Tickets are 13324835, 13186991, 12978281 and the list doesn't ends here.
              Thanks
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                V
                Vrshu
                Dec 21, 2016
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                Address: 110051
                Website: Paytm

                20 December 2016 ko 3000 rupees mere pnb account se deduct huye but wo mere paytm wallet me nhi aaye par wo order fail show ho rha tha nd 21 December ko.1000 rupees mere paytm wallet se deduct huye but mere syndicate bank account me nhi gye nd order pending show hua how can u do this I loss my 4000 rupees please do something as soon as possible plz
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                  R
                  Rahul9122
                  from Noida, Uttar Pradesh
                  Dec 21, 2016
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                  I have done the payment from paytm account, amount got deducted but is yet not being showed on the other Paytm account. Congtacting cutomer showing like incorrect txn id.
                  The transaction ID is [protected] of 4900 on Dec 15 at 23:27.
                  And Another of TXN ID [protected] of 100 on dec 15 at 22:49.

                  Transaction have been done from Mobile Number [protected] to [protected].

                  The amount is not showing on the paid wallet. But got the text message.

                  Its being 6 Days am trying to resolve the issue but unable to contact customer care neither they are replying over mail.

                  kindly resolve the issue.
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                    W
                    wanz
                    from Musafirkhana, Uttar Pradesh
                    Dec 21, 2016
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                    Address: East Khasi Hills, Meghalaya
                    Website: paytm

                    I try to transfer money from my account to another bank account through paytm and it remain pending for the last two days. The amount has already been deducted from my bank account and also my wallet. I wrote several tickets but there was no resolution and no information about anything. Please just refund my money back if possible or sent the amount to the required account. Its was a really important transaction and all my work is stuck just because of it. The wallet txn Id [protected]
                    +1 photos
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                      R
                      rohitderiya
                      from Ahmedabad, Gujarat
                      Dec 21, 2016
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                      My wallet txt id: [protected]
                      Recharge not done and i got a message of pending with operator and i didnt get my money back in my paytm wallet of rs 147.
                      Message says within two hour you will get your money back if i cancel the order but i can not able to cancel the order
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                        H
                        Harsh Dhandhukia
                        from Bengaluru, Karnataka
                        Dec 21, 2016
                        Resolved
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                        Resolved

                        Address: 560024
                        Website: Paytm

                        I did a transaction to an unregistered mobile number. As per the PayTM policy after 48 hours, I should either get the money back or if the mobile is registered with paytm in that 48 hours. The money should be credited to mobile account. None of this happened. Transaction number [protected] of 700 rs was done from my mobile [protected] to my wife's number which not registered. It is already more than 48 hours still i have not received the money in my wife's account or my account. This is a fraud company. I have sent lots of emails to customer care, noone is responding. there is no way to talk to their customer care also. Please help me to reach out to right people.
                        Dec 21, 2016
                        Complaint marked as Resolved 
                        mvmv, nv, nm, b, , b
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                          H
                          Hemant Jawerchand Jain
                          from Mumbai, Maharashtra
                          Dec 21, 2016
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                          Address: Thane, Maharashtra, 401105

                          I ordered 1 gown on18 dec order no.#[protected] from paytm
                          But, i did not got any message regarding delivery until now. The date shown of delivery was 22-24dec at the time of order. But. Yep no respond regarding order. So, please either give delivery or make my order cancel and credity account as payment has been done.
                          Thanking you and looking towards your right action
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                            9
                            9100310040
                            from Mumbai, Maharashtra
                            Dec 21, 2016
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                            Address: Chittoor, Andhra Pradesh
                            Website: Paytm

                            I have returned 4800rupees to my bank account on 21dec2016 but still it is in pending my transaction ID is [protected] please solve my problem and add my money to my account . I have made request through email they assured to solve in 2days but it has been 16days. I am in need of money please find a solution to get back my money. Show me the way how l get my money back from Paytm...
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                              K
                              K.P
                              from Mohali, Punjab
                              Dec 21, 2016
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                              Address: 250617

                              Cash Refund
                              Dear sir,

                              I recharged My Mobile No: [protected], and transaction id[protected], s91088280 dated:28-Nov-12 through Ur internet banking, Rs 248/160/- but this amount not credited my bank account. I Have Sent Complaint To customer care But they are Deposited my Money in Bank Account and . So my humble request u to take necessary action.
                              mob-[protected]
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                                R
                                Rishikesh Sheernam
                                from Hyderabad, Telangana
                                Dec 21, 2016
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                                I have returned 19000rupees to my bank account on 16dec2016 but still it is in pending my transaction ID is [protected]please solve my problem and add my money to my account . I have made request through email they assured to solve in 2days but it has been 5days. I am in need of money please find a solution to get back my money. Show me the way how l get my money back from Paytm
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                                  D
                                  Diksha Chaudhary
                                  from Delhi, Delhi
                                  Dec 21, 2016
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                                  Website: www.paytm.com

                                  We have purchase redmi note 3 and mido handset online on paytm..and both of their charger are not working..its being around 2-3 weeks redmi charger pin
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                                    M
                                    Mathews peter
                                    Dec 21, 2016
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                                    Address: Gautam Buddh Nagar, Uttar Pradesh, 686610
                                    Website: www.paytm.com

                                    In 19th december I will transfer Money Rs.5000 paytm wallet to bank account - still its showing pending .
                                    I have register a compliant almost 7times for the same issue but still this issue is pending . your customer support is 0% . Sir please solve this problem so i am very frustated

                                    Mathews Peter Sir please help
                                    Transaction id :[protected]
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                                      K
                                      karthika24
                                      from Mumbai, Maharashtra
                                      Dec 21, 2016
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                                      Address: Mumbai City, Maharashtra, 400708
                                      Website: Paytm.com

                                      I have ordered a item and it's order I'd is [protected] . I didn't get my 366 rupees back to bank account or paytym wallet . This people are fraud. Please make sure to transfer my money either to Paytm wallet or bank account.
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                                        A
                                        Avi Preet
                                        Dec 21, 2016
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                                        Address: New Delhi, Delhi, 110059
                                        Website: paytm.com

                                        Fund transfer at 10th December amount was to be deducted and confered by my bank but not reflect over there. Sending again and again mail .i am facing moral harsment Last 20 day by paytm company .any company confirm was to receive rs 1000 by mail. I think I will drop the case agens paytm company.
                                        So short out my problems

                                        [protected]

                                        Avi
                                        [protected]
                                        +3 photos
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