PayTM Mobile Solutions Complaints & Reviews

I made a wallet to bank transfer of Rs 5000 on Sunday (18.12.2016) from my paytm account. As soon as I clicked on pay now an error showed -ICICI TIME OUT.
Rs 5000 was deducted instantly from my paytm wallet but never reached to bank account I was trying to transfer in to.
I contacted paytm support several times through online tickets however i do not have a resolution till now .
My Rs 5000 is at a huge risk.

Hello Paytm,
On 14th December afternoon I had transfer 500.Rs.from bank account to Paytm wallet and transfer was unsuccessfully due to connection server down of yours. But transaction of 500.Rs got deducted from my bank account. So I kindly request you to send my 500.Rs back to back as recharge was not done and also revert to me as soon as possible. Here is my number which i did transfer to Paytm - [protected].

Thanks and Regards,
Kevin Katkoria
[protected]

I had to renew my 2 wheeler insurance policy from Reliance General Insurance.
I used the PayTM gateway to pay the amount (Rs 1242).
I already had Rs 45 in my PayTM wallet, So Rs 1197 was debited from my axis bank account.
This amount of 1197 is lost now and my insurance policy is also not renewed. This amount was not even credited in my PayTM wallet nor in my bank account.
I have registered a complaint in PayTM and Reliance General Insurance.
Nobody has an explanation for the transaction and the lost amount.
I want this problem to be solved . Kindly look into it.

My mail ID is jessica.[protected]@gmail.com

Thanks,
Jessica

Dear sir,
I am vinit tyagi. I am a customer of paytm on 16/12/2016
I did a transtion from paytm[ tfd money from wallet to bank account] of amount 5000rspaytm cash txn id [protected] five days has gone neither paytm is reverting me nor refund my money. It was the commitment of paytm to refund my amount in 48 hours. But it is more than 48 hours so please it's my request to you please take action against paytm and refund my hard money as soon as possible.

Regard
Vinit tyagi
[protected]

Dear sir
I sent 4500-/ ₹ in central bank branch but sent amount not received by receiver so i request to you plz sent my money in account

Sir, i shantanu kurchaniya([protected]), i transfer 400 rupees from my paytm wallet to my bank account and now 14 days are over and the money is not received till now.Many time i mail to paytmcare but every time they mail me the same msg saying wait for 3 DAYS but its 14 days over. Sir please help me to receive my money back in my bank account. (394 rupees)

I had some shopping from market and payment of Rs.1248 for beneficiary, having mobile no [protected] using your PAYTM app selecting internet banking option at 2:19pm, on 16th December 2016, through my corporation bank account bearing account no [protected]

Amount of Rs 1248. is debited from Corporation Bank account with Banking Ref No.[protected]

I had faced gateway timeout during my transaction.
And the amount is still not received to that Seller.And, also it had not refunded to my account till today.. And it's about 6 days passed out.

My paytm ID : shili.[protected]@gmail.com.

I have also mailed to [protected]@paytm.com, but there is no response from their side.

Please look into this matter ASAP.

Sir I have done 4 transaction of 1000₹ from my sbi credit on 10 Dec 16.3 times money added successfully 4th times showing pending payment but it has debited from my card. I confirmed from SBI card customer care they told me all 4 transaction had successfully done.they had given me four transaction ID 059173, 030278, 081917, 057605 for all four transaction of 1000₹ deduction.still I had not received 1000₹ to my wallet. And failed history also deleted by paytm from my account. So pls check what is problem.why 10 day has passed neither credited 1000₹ to my wallet nor my card.my paytm mob no. Is [protected].I have complain to paytm but there is no response.

The following transactions have not been made from my sbi account however, it is shown in the sbi account statement:

1.Date :[protected], Amount:150, Transctions ref: POS[protected] Paytm Mobile solutions

2.Date :[protected], Amount:3000, Transctions ref: POS [protected] One97 communication Lt Noida

3. Date :[protected], Amount:150, Transactions ref: POS[protected] Paytm Mobile solutions Noida

4.Date :[protected], Amount:150, Transctions ref: POS[protected] Paytm Mobile solutions Noida

Dear paytm team
pls solution my problem my account details as below & my transaction I'd is [protected].
[protected]@gamil.com n my ac not is[protected]. i transfer a amount of 300 rs on my wallet to my bank account but this is not transfer to my bank account but amount deduct in wallet & status shows 0 RS in my paytm wallet.last i already mailed you but no solution or response from your side. pls do the needful action & refund my money back to my account. As soon as possible...

Electricity bill payment is successful promocod allshow success but cash back offers is no returns my paytm wallet so please check my uploads pictures and refund my cash back offers thanks

Dear paytm team
pls solution my problem my account details as below
[protected]@gamil.com or [protected]. i transfer a amount of 5000 on my wallet to my bank account but this is not transfer to my bank account but amount deduct in wallet & status shows pending last 50 hours, i already mailed you but no solution or response from your side. pls do the needful action & refund my money back to my account, & 1 of my another account same problem so pls refund my both account total balance 10000 rs As soon as possible.

Dear sir/madam
Humne 8dec ko paytm ke through by ATM card Balance Rs. 12000 wallet me transfer kiye thhe jiski id [protected]. Humara. Balance accounts se debit ho gaya but wallet me nhi aaya h. Kya hua h aaj 13 days ho gaya h. But abhi hamara amount na to bank account me na hi paytm me show ho raha h. Please kindly solved my problems.
Ramesh Kumar Verma
[protected]

Hi
I have still no refund in my SBI Account.so pls give me solutions how refund my money in my Account.
Regards
Jatinder kumar
[protected]

I have a paytm account with my email id [protected]@yahoo.com which had a cash balance of 1300 rs.
My account got recreated as anew one on Saturday i.e.[protected] and all my money and transactions got deleted. The new Account is created with the same email id and phone number.

I have received no emails regarding the same and I have been following up with the customer service of paytm but no response have been received yet.
Please help to resolve the issue.

[protected]..this is the cheque reference no. for which I deposited Rs 1000 in Paytm and which got debited from my account. However, the transaction didn't reach Paytm. Plz check whts the issue.

I didn't expect this from Paytm. I am a journalist and being a regular user of Paytm feel highly disappointed with such actions of your orgnaization.

I want my money back ASAP and the complaint also adhered to ASAP

Sir.
My registered mobile number:-[protected]
Sir..mai apne paytm account me 1700 add kiya.fir usko bank account me refund kiya.then paytm me refund successfully ho gaya.BT bank account me paisa nhi aaya h.plz slove my problem. KB tk refund ka paisa hmko milega..mera account me..
Sir..plz help me..
My E-mail:- [protected]@gmail.com
&
[protected]@gmail.com

SIR/MADAM,
maine apne paytm wallet se 2835 rs.aur 1000 rs. bank account mein credit kiye they jo abhi tak pending pade hai.please aap hamara amount wapas paytm wallet mein ya bank account mein transfer karwa den..
WALLET ORDER ID-[protected], [protected]
PAYTM ID-zaheersaqib097
EMAIL [protected]@gmail.com
CONTACT NO-[protected], [protected]

I have tried to transfer the funds on[protected] from my paytm wallet to other bank account with the transaction ID [protected]. This transaction got failed and the funds Rs. 4500/- got deducted from my paytm wallet. Neither this funds transferred to the bank account nor it is refunded in my paytm wallet. The transaction ID [protected] is showing in pending status since 5days. I have reached to the customer care at [protected] multiple times and logged complaints but no response. I was trying to reach in all possible ways since 5days by email(wrote nearly 9 mails to [protected]@paytm.com) and event tried to reach regional offices contact numbers but no one is responding. I'm really frustrated and fed up with the issue.I thought the PAYTM is trust worthy for shopping and for the transactions and thought customer care is very responsive if any issues there for the customers. But after the multiple attempts of calls and emails from the past 5days I have found there is no such care for the customers though PAYTM company states that there is 24X7 care, 100% assurance that if we have any issues our money will be refunded immediately and paytm trust. But what i realized is there is no such care for the customers and I have lost trust on PAYTM. I'm in a need of money and it's an emergency situation for me. Please some one help me on this issue.

Dear team, I made a transfer to bank transaction of Rs. 5000 on 16th Dec,
Order No. [protected]. Wallet was debited but bank was not credited. No one has been available to resolve our update on this issue, 2 days tat is over where is my money? Extremely dissatisfied with this and have learnt my lesson, #paytm and #paytm karo only for chillar transaction. You are a bunch of incompetent cheats and scammers. Where is my money? How and when will I get my money? Someone please help.