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PayTM Mobile Solutions Complaints & Reviews

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Updated: Oct 17, 2025
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Y
yashmehta0117
Dec 21, 2016
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Address: Ghaziabad, Uttar Pradesh, 201001
Website: www.paytm.com

I have made a transfer from paytm wallet of rupees 1200 . Paytm shows that amount succesfully credit to bank . and bank told me that amount has been reverted to the paytm . but till now i dont have reverted amount in my paytm wallet . i have my imps ref number of that :-
1.order id: [protected]
2. used mobile number for paytm : [protected]
3. Bank txn id: [protected]
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    Raghav Bawa
    Dec 21, 2016
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    Address: Gautam Buddh Nagar, Uttar Pradesh
    Website: paytm.com

    Hi,
    i RAGHAV BAWA paytm no .[protected] did a transaction FROM ACCOUNT (478XXXX87) OF RS5000 on 9th of december at 6;16 pm . i immediately got a message regarding my account ( being debited but my wallet shows 0.00 balance as per now . i sent a query to paytm but its been 024 hours i havent got any response please look into the matter. i havent seen this type of customer service ever no one is recieving the call and no reply to my e mail is really disappointing. These types of matters should be solved within 24 hrs but still i am here compaining about it .
    I hope for a immediate response from your side .ITS been so many days i am not at all satisfied with this type of behaviour from ur side

    Raghav bawa
    [protected]
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      A
      Akshay Patayane
      from Mumbai, Maharashtra
      Dec 21, 2016
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      Address: Mumbai City, Maharashtra, 400025

      I have made a transaction of 3500 from vallet to my bank account on 16th December yet i have not recieved my money back in my Icici account and i have contacted paytm many times but i dint got any reply from them if today or tommorow if i dont get my money transferred in my account i will launch a complain about paytm in court please call me on [protected] for futher details
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        J
        Jagdish Bearad
        from Mumbai, Maharashtra
        Dec 21, 2016
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        Address: Vadodara, Gujarat, 390024
        Website: Paytm wallet balance

        Dear sir

        Me Pehle bi Bohat baar email kar chuka hu
        Par muje koi javab nai mila h
        Mere bank account se same date ko mene 2 transaction same balance ka kiya rs 10000 ka 2 transaction 28/11/16 ko kiya h

        Dono me se ek balance mere paytm wallet m Aa gya h
        Aur ek abi tak naI aaya na Paytm wallet m na hi Mere bank account m Aaya h

        Ab m bohat paresaan ho chuka hu

        Aapko mail bi kar diya muje koi abi tak aapka response nai mila h

        Cashless transaction karte h uska matlab ye to nai Aap garib logo k sath m aisà karoge unke sath m dokha karoge

        Agar mera payment nai mila to M Media Police complaint sab kuch karuga

        Sath m aapko bank statement aur Paytm statement aur transaction pending ka Order no bej rha hu

        Please solve my problem Urgently

        Name Jagdish Bearad
        Email [protected]@gmail.com
        Mobile no [protected]
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          P
          Priyanka Vatsal
          from Delhi, Delhi
          Dec 21, 2016
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          Address: New Delhi, Delhi, 110062
          Website: paytm.com

          I made a wallet to bank transfer of Rs 5000 on Sunday (18.12.2016) from my paytm account. As soon as I clicked on pay now an error showed -ICICI TIME OUT.
          Rs 5000 was deducted instantly from my paytm wallet but never reached to bank account I was trying to transfer in to.
          I contacted paytm support several times through online tickets however i do not have a resolution till now .
          My Rs 5000 is at a huge risk.
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            K
            Kevin Katkoria
            from Pune, Maharashtra
            Dec 21, 2016
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            Hello Paytm,
            On 14th December afternoon I had transfer 500.Rs.from bank account to Paytm wallet and transfer was unsuccessfully due to connection server down of yours. But transaction of 500.Rs got deducted from my bank account. So I kindly request you to send my 500.Rs back to back as recharge was not done and also revert to me as soon as possible. Here is my number which i did transfer to Paytm - [protected].

            Thanks and Regards,
            Kevin Katkoria
            [protected]
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              J
              jessica.dawda
              Dec 21, 2016
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              Address: 411040

              I had to renew my 2 wheeler insurance policy from Reliance General Insurance.
              I used the PayTM gateway to pay the amount (Rs 1242).
              I already had Rs 45 in my PayTM wallet, So Rs 1197 was debited from my axis bank account.
              This amount of 1197 is lost now and my insurance policy is also not renewed. This amount was not even credited in my PayTM wallet nor in my bank account.
              I have registered a complaint in PayTM and Reliance General Insurance.
              Nobody has an explanation for the transaction and the lost amount.
              I want this problem to be solved . Kindly look into it.

              My mail ID is jessica.[protected]@gmail.com

              Thanks,
              Jessica
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                V
                Vinit Tyagi
                from New Delhi, Delhi
                Dec 21, 2016
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                Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                Website: www.paytm.com

                Dear sir,
                I am vinit tyagi. I am a customer of paytm on 16/12/2016
                I did a transtion from paytm[ tfd money from wallet to bank account] of amount 5000rspaytm cash txn id [protected] five days has gone neither paytm is reverting me nor refund my money. It was the commitment of paytm to refund my amount in 48 hours. But it is more than 48 hours so please it's my request to you please take action against paytm and refund my hard money as soon as possible.

                Regard
                Vinit tyagi
                [protected]
                Dec 23, 2016
                Complaint marked as Resolved 
                TODAY MY AMOUNT 5000 RS HAS RECEIVED IN MY WALLET I AM HAPPY THANK YOU CONSUMER COMPLAINTS PORTAL AND THANK YOU PAYTM TO REFUND ME.
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                  Sharma Kamlesh
                  from Lucknow, Uttar Pradesh
                  Dec 21, 2016
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                  Address: Jaipur, Rajasthan, 2446
                  Website: Paytm.com

                  Dear sir
                  I sent 4500-/ ₹ in central bank branch but sent amount not received by receiver so i request to you plz sent my money in account
                  Dec 21, 2016
                  Complaint marked as Resolved 
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                    S
                    shantanu kurchaniya
                    from Raipur, Chhattisgarh
                    Dec 21, 2016
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                    Address: Bhopal(india)
                    Website: www.paytm.com

                    Sir, i shantanu kurchaniya([protected]), i transfer 400 rupees from my paytm wallet to my bank account and now 14 days are over and the money is not received till now.Many time i mail to paytmcare but every time they mail me the same msg saying wait for 3 DAYS but its 14 days over. Sir please help me to receive my money back in my bank account. (394 rupees)
                    Dec 21, 2016
                    Updated by shantanu kurchaniya
                    Help me to receive my money please.
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                      S
                      Shili Frijo
                      from Delhi, Delhi
                      Dec 21, 2016
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                      Address: 400003
                      Website: paytm.com

                      I had some shopping from market and payment of Rs.1248 for beneficiary, having mobile no [protected] using your PAYTM app selecting internet banking option at 2:19pm, on 16th December 2016, through my corporation bank account bearing account no [protected]

                      Amount of Rs 1248. is debited from Corporation Bank account with Banking Ref No.[protected]

                      I had faced gateway timeout during my transaction.
                      And the amount is still not received to that Seller.And, also it had not refunded to my account till today.. And it's about 6 days passed out.

                      My paytm ID : shili.[protected]@gmail.com.

                      I have also mailed to [protected]@paytm.com, but there is no response from their side.

                      Please look into this matter ASAP.
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                        K
                        Kaushal1991
                        from Varanasi, Uttar Pradesh
                        Dec 21, 2016
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                        Address: Sirsa, Haryana, 125055
                        Website: [email protected]

                        Sir I have done 4 transaction of 1000₹ from my sbi credit on 10 Dec 16.3 times money added successfully 4th times showing pending payment but it has debited from my card. I confirmed from SBI card customer care they told me all 4 transaction had successfully done.they had given me four transaction ID 059173, 030278, 081917, 057605 for all four transaction of 1000₹ deduction.still I had not received 1000₹ to my wallet. And failed history also deleted by paytm from my account. So pls check what is problem.why 10 day has passed neither credited 1000₹ to my wallet nor my card.my paytm mob no. Is [protected].I have complain to paytm but there is no response.
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                          N
                          Narendra Reddy Tadigotla
                          from Bengaluru, Karnataka
                          Dec 21, 2016
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                          Address: 560022

                          The following transactions have not been made from my sbi account however, it is shown in the sbi account statement:

                          1.Date :[protected], Amount:150, Transctions ref: POS[protected] Paytm Mobile solutions

                          2.Date :[protected], Amount:3000, Transctions ref: POS [protected] One97 communication Lt Noida

                          3. Date :[protected], Amount:150, Transactions ref: POS[protected] Paytm Mobile solutions Noida

                          4.Date :[protected], Amount:150, Transctions ref: POS[protected] Paytm Mobile solutions Noida
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                            sharyar shaikh
                            from Mumbai, Maharashtra
                            Dec 21, 2016
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                            Address: Thane, Maharashtra, 400612
                            Website: aubmit complaint

                            Dear paytm team
                            pls solution my problem my account details as below & my transaction I'd is [protected].
                            [protected]@gamil.com n my ac not is[protected]. i transfer a amount of 300 rs on my wallet to my bank account but this is not transfer to my bank account but amount deduct in wallet & status shows 0 RS in my paytm wallet.last i already mailed you but no solution or response from your side. pls do the needful action & refund my money back to my account. As soon as possible...
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                              A
                              Anjani Kumar Shrivastava
                              from Dhamtari, Chhattisgarh
                              Dec 21, 2016
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                              Address: 495001

                              Electricity bill payment is successful promocod allshow success but cash back offers is no returns my paytm wallet so please check my uploads pictures and refund my cash back offers thanks
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                                J
                                jaychouhan491
                                from Mumbai, Maharashtra
                                Dec 21, 2016
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                                Website: [email protected]

                                Dear paytm team
                                pls solution my problem my account details as below
                                [protected]@gamil.com or [protected]. i transfer a amount of 5000 on my wallet to my bank account but this is not transfer to my bank account but amount deduct in wallet & status shows pending last 50 hours, i already mailed you but no solution or response from your side. pls do the needful action & refund my money back to my account, & 1 of my another account same problem so pls refund my both account total balance 10000 rs As soon as possible.
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                                  rps.verma32
                                  from Basti, Uttar Pradesh
                                  Dec 21, 2016
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                                  Address: Kanpur, Uttar Pradesh, 208002
                                  Website: Custemer care

                                  Dear sir/madam
                                  Humne 8dec ko paytm ke through by ATM card Balance Rs. 12000 wallet me transfer kiye thhe jiski id [protected]. Humara. Balance accounts se debit ho gaya but wallet me nhi aaya h. Kya hua h aaj 13 days ho gaya h. But abhi hamara amount na to bank account me na hi paytm me show ho raha h. Please kindly solved my problems.
                                  Ramesh Kumar Verma
                                  [protected]
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                                    J
                                    jatin1488
                                    Dec 21, 2016
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                                    Address: 143001
                                    Website: UC browser

                                    Hi
                                    I have still no refund in my SBI Account.so pls give me solutions how refund my money in my Account.
                                    Regards
                                    Jatinder kumar
                                    [protected]
                                    Dec 21, 2016
                                    Updated by jatin1488
                                    Pls give fast salutions for the same

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                                      A
                                      anshul1989
                                      from Mumbai, Maharashtra
                                      Dec 21, 2016
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                                      Address: New Delhi, Delhi, 110017
                                      Website: paytm.com

                                      I have a paytm account with my email id [protected]@yahoo.com which had a cash balance of 1300 rs.
                                      My account got recreated as anew one on Saturday i.e.[protected] and all my money and transactions got deleted. The new Account is created with the same email id and phone number.

                                      I have received no emails regarding the same and I have been following up with the customer service of paytm but no response have been received yet.
                                      Please help to resolve the issue.
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                                        R
                                        Rahul Mishra Utv
                                        from Chandigarh, Chandigarh
                                        Dec 21, 2016
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                                        Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                                        Website: Paytm

                                        [protected]..this is the cheque reference no. for which I deposited Rs 1000 in Paytm and which got debited from my account. However, the transaction didn't reach Paytm. Plz check whts the issue.

                                        I didn't expect this from Paytm. I am a journalist and being a regular user of Paytm feel highly disappointed with such actions of your orgnaization.

                                        I want my money back ASAP and the complaint also adhered to ASAP
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