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PayTM Mobile Solutions Complaints & Reviews

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Updated: Oct 17, 2025
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Bad 😕 It seems that PayTM Mobile Solutions has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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PayTM Mobile Solutions reviews & complaints page 670

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P
pankajgupta99
from Mumbai, Maharashtra
Jul 28, 2016
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Address: 274402
Website: www.paytm.com

Sub: prepaid mobile recharge airtel mumbai
Wrong information/offer sharing by paytm - i had recharged rs. 109 for full talk time benefit as showing by paytm site. But didn't received, i had received 625 mb 2g data which is totally wastage. Because i have already available 4g wi-fi.

Recharged airtel prepaid no. Is - [protected]
Circle - maharashtra
Amount - inr. 109
Operator ref. No.[protected]
Order no - [protected]
Cc transaction no [protected]
Paytm cash transaction no [protected]

So please suggest hoe i can take my refund unless want to fir to paytm organization.

Regards,
Pankaj k gupta
[protected]
Sep 07, 2016
Updated by pankajgupta99 Still awaiting for reply.
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    Manoj Khetan
    from Gwalior, Madhya Pradesh
    Jul 28, 2016
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    Address: Gwalior, Madhya Pradesh, 474001
    Website: paytm.com

    I had bought a laptop from Paytm vide order no. [protected] on[protected].
    This laptop has gone faulty & on contacting DELL the warranty of this laptop has expired. They say to contact seller to update the warranty. The contact no provide on invoice is of Paytm. Kindly help to get the warranty on the laptop.
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      B
      Babar7869
      from Vijayawada, Andhra Pradesh
      Jul 28, 2016
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      Address: 520007

      I have paid my mobile bill through Paytm but the payment is not made to the company till now I want to get back the amount in my Paytm account
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        V
        Vipinverma
        from Noida, Uttar Pradesh
        Jul 28, 2016
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        Address: 110037
        Website: paytm.com

        I ordered microsoft lumia 650 phone from paytm online. But the product i recieved is damaged. When i gave the return request online, the agent who came to recieve the damaged product did not take it. He said that the imei number of the phone is mismatched. The imei number on the invoice and the box of the phone is same but on the mobile phone it is different. He told me that he will send this complain to paytm and paytm will contact me regarding the problem. But no one called me. And there is no such contact number to get in contact with paytm cce directly. I want the new product and iam not even a bit satisfied with paytm.
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          S
          Saurav8872
          from Jammu, Jammu and Kashmir
          Jul 28, 2016
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          Address: Panchkula, Haryana, 13409
          Website: Paytm.com

          I bought a hp laptop from paytm which i recieved on monday. They sent me bill and the product with different serial numbers. I called at the customer care no. [protected] but only machine talks which is of no help. I mailed my problem at paytm.com\care but they didnt give any solution instead decline my request. I have been mentally harrased. Solution should be given to my problem at the earliest. Order no. [protected]. Email id fantastic4. [protected]@gmail.com
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            B
            bmo2
            from Ahmedabad, Gujarat
            Jul 28, 2016
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            Address: 380016
            Website: www.paytm.com

            Very bad customer care and service by paytm.
            Not responding us properly for any of our issue.
            Even i have ordered one t-shirt in may month, the amount of t-shirt already detected from my account but its still not delivered on my reg add.
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              J
              Jitin patil
              from Gurgaon, Haryana
              Jul 28, 2016
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              Address: Mumbai City, Maharashtra, 400069

              I have transfer 4500 from my paytm wallet to my bank a/c on 27th july 2016 but its on pending state. i have send several mail to paytm team but my problem has not resolved. paytm care not reply anything about my money
              Pls do needfull for me.
              Paytm is a very irresponsible company. paytm complaint contact no is totally fraud no. its not give any reply to customer. pls do some strictly action on paytm.

              Even there is no option on your toll free number to connect with your employee.


              Regards
              Jitin Patil
              Ph:[protected]
              [protected]
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                V
                vinodvfj
                from Gwalior, Madhya Pradesh
                Jul 27, 2016
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                Address: Jabalpur, Madhya Pradesh, 482001
                Website: paytm.ctom

                My order no.[protected] 4 pcs of cookware set dated 01.07.22016
                My order not delivered at till date i complaints last week on paytm.com/care but no reply to paytm.
                I should not refund amount because i am waiting this for long time. .
                My contact no. [protected] and [protected]
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                  A
                  Alia1234
                  from Delhi, Delhi
                  Jul 27, 2016
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                  Paytm money deducted refund did not come

                  Address: 411017
                  Website: paytm.com

                  Hello Team,

                  I am using my paytm number [protected]. I have my Paytm wallet attached to it. I had Rs 1000 in my account but it got deducted Rs 600 on its own and now I have only Rs 400.

                  Paytm never refunds its money to the customer once it gets deducted from anyones account.

                  I have been writing mails over last 2 weeks but I never receive any response from them. Please refund my money back.
                  br...
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                  kailash chandra vyas
                  from Jodhpur, Rajasthan
                  Jul 27, 2016
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                  Address: 2932
                  Website: paytm

                  Please refund of my amount, i have recharge if my videocon d2h rs 250 payment by net banking, order id no [protected], it is not successfully recharge, so refund my amount, ommidently
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                    P
                    Pratap12
                    from Pune, Maharashtra
                    Jul 27, 2016
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                    Address: Ernakulam, Kerala, 682017
                    Website: www.consumercomplaints.in

                    I wrongly recharge to [protected] tata docomo no. of rupees 60 please refund to my paytm wallet - transtion i'd.[protected] at 11.44 am dt.27.07.2016
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                      J
                      jaych32
                      from Noida, Uttar Pradesh
                      Jul 27, 2016
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                      I have transfer 5200 rs from my paytm wallet to my bank a/c on 24th july 2016 but its on pending state. I have send several mail to paytm team but my problem has not resolved. Paytm care not reply anything about my money
                      Pls do needfull for me.
                      Paytm is a very irresponsible company. Paytm complaint contact no is totally fraud no. Its not give any reply to customer. Pls do some strictly action on paytm.
                      Thanks and regards
                      Sanjay yadav
                      [protected]
                      [protected]
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                        P
                        panka43
                        from Kolkata, West Bengal
                        Jul 27, 2016
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                        Address: Kolkata, West Bengal, 700066
                        Website: paytm.com

                        Hi, my name is pankaj kr singh i did a online transaction on 02-may-2016.
                        I was transferring inr 2, 000/- (Two thousand only) from my ubi atm to paytm wallet. By mistake i entered a wrong otp for this transaction, but with the wrong otp money was debited from my ubi a/c but the transaction was failed.
                        The amount inr 2, 000/- was debited from my ubi atm and it was also not reflected in paytm wallet.
                        I was also submitted a complain regarding this issue to paytm (12 email) but still they did not taking any action on it. Today is 27-july-2016 almost 3 months passed but still i have not received my money back.

                        Thanks
                        Pankaj kr singh
                        [protected]@gmail.com
                        View replies
                        Hi, My name is Pankaj Kr Singh I did a online transaction on 02-May-2016.
                        I was transferring INR 2, 000/-(Two Thousand only) from my UBI ATM to PayTM wallet. By mistake I entered a wrong OTP for this transaction, but with the wrong OTP money was debited from my UBI a/c but the transaction was failed.
                        The amount INR 2, 000/- was debited from my UBI ATM and it was also not reflected in PayTM wallet.
                        I was also submitted a application regarding this issue on 07-May-2016 but still they did not taking any action on it and saying that your application was rejected. Today is 27-July-2016 almost 3 months passed but still I have not received my money back.
                        I need your help to get my money back.

                        Thanks
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                          J
                          jayadevvnair
                          from Mumbai, Maharashtra
                          Jul 27, 2016
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                          Mobile no.[protected] was recharged @ rs.125 through icici bank debit card using net connection /pay tm facility of [protected] on 03 jul 16 at 8.46 pm.
                          Order no is. [protected]. The mobile did not get recharged and it was mentioned by stating recharge failed. Same time the message shown that the pay tm payment successful. It is requested that the amount be returned back to the account no.[protected], icici, thiruvananthapuram branch


                          Please contact [protected] for clarification.
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                            N
                            Narender Pathi
                            from Hyderabad, Telangana
                            Jul 27, 2016
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                            Website: paytm.com

                            This is regarding transaction on 25-jul-16, dominos bill payment failed, checked with dominos customer care and confirmed that they did not receive money.

                            I have been trying to contact paytm from last 2 days no luck, they don't respond to emails, i called customer care, not sure if somebody even monitors it looks like totally ivr could not contact executive trying several options.

                            Transaction i'd [protected] amount 864, date 25-jul.

                            Contact me at [protected]
                            View replies
                            They r showing their product as very new and looking good online. but actually thery r not like that.. after taking look on that only we could know about that look and quality they r cheating... people will get lazy to return and get new so they r using that as like.. please consider it..
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                              R
                              ricks bh
                              from Delhi, Delhi
                              Jul 27, 2016
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                              Address: New Delhi, Delhi

                              I placed an order of lengloy green shoulder bag with paytm having order no [protected]. The product reached me on 22/7/2016, however the product was different from what was shown in the image and the scarf was missing. I placed a request for the return of the product instantly and sent the images of product and invoice to customer care. It's been 5 days since i placed the return request but they are not willing to process the request. I have not receiver any information about the pick up or anything. I have sent almost 25 emails to them and called them twice but now they have stopped responding. Just take back your product and refund my money.
                              Worst customer care service.
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                                R
                                Rajneesh9815478027
                                from mansa, Gujarat
                                Jul 27, 2016
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                                Address: Mansa, Punjab, 151505
                                Website: Paytm.com

                                Order [protected] i cancelled order but till no refund received i complaint several times but no resolution received raise a complaint and take action or refund my rupees order [protected] i cancelled order but till no refund received i complaint several times but no resolution received raise a complaint and take action or refund my rupees if my problem no solve i do legal action against your company
                                View replies
                                The money has been debited from my account however the recharge failed.
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                                  A
                                  amit@dits
                                  from Delhi, Delhi
                                  Jul 27, 2016
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                                  Address: Allahabad, Uttar Pradesh, 211003
                                  Website: paytm.com

                                  Hello sir
                                  I always recharge my all mobile by paytm but on 25 july 2016 when i brows paytm to recharge my mobile number [protected] (airtel operator) for 205 rs for 460 local+std minutes but operator provide 760 local+std airtel to airtel minutes (operator refference number[protected]. please see this issue and do need full.
                                  Inform me at [protected]@gmail.com or number [protected]
                                  Thanks
                                  View replies
                                  please do not share any information on this website they are trying to widraw mony from your acct
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                                    S
                                    Savith Neela
                                    Jul 27, 2016
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                                    Address: Coimbatore, Tamil Nadu, 641041
                                    Website: paytm.com

                                    Hi,

                                    My name is v. Savith neela, i tried purchasing a product online and had a option to pay via paytm but the transaction failed but the amount is not credited to my account,

                                    Kindly find the msg recived by me on 13.6.2016. I didnt raise a query thinking it would there in my wallet but when i logged in today found my wallet is showing nil balance. Am also attaching my cc bill for your reference.

                                    Added rs. 9233.0 to your paytm wallet. Transaction id: [protected]. Current balance: rs.9698.23. Send money & win 100 ltrs of free petrol. http://p-y. Tm/4efs
                                    I want the amount to be credited back to my account or it should reflect in my wallet.

                                    I raised this compliant on 29.6.2016 till date the issue is not resolved. Their team only sends the ticket for the complaint sent.

                                    Regards,
                                    Savith neela
                                    [protected]
                                    View replies
                                    its been a month still not received any reply.I have checked with the vendor and they have not recived the fund.
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                                      P
                                      payelgolu
                                      from Delhi, Delhi
                                      Jul 26, 2016
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                                      Address: 700055
                                      Website: paytm

                                      On 19th july a fraud case was happened with me from my bank a/c near about rs. 18000/- was gone to annonumous account, or might be encashed which i don't know yet. They convince me to provide information regarding atm prettending as bank employee. I was asked for my ac number and corresponding otps. Then i found that it was fraud and my ac was being emtied before i even know it. Not a single transaction details was being send to me so that i hadn't any chance. If you kindly block those simulteneous transactions, it will be very greatful for me. Please take this complain seriously and please proceed with necessary procedures, and also please let me know if you are getting this complain and taking any possible solution in behalf of me.
                                      Thanking you.
                                      View replies
                                      the same happened with me...pls call ..needs ur support to refund it. pls [protected]
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