PayTM Mobile Solutions Complaints & Reviews

Team,

I had made mobile bill payment for the Idea Cellular no. [protected] Rs. 7500 on 26th July 2016 the payment got debited from my bank account, but the payment updation got failed. Due to which my money is completely strangled in between.

Requesting you to refund the money to bank account immediately.

I am attaching the screen shot of my account statement with the debit note marked in it. Pls. do the neeful at the earliest.

Thanks n Regards,
Prabhu R.
[protected]

I paid the institution fee through paytm on 22/07/2016.It showed me the status that payment has been failed but the amount of rs.75200 was deducted from my bank account.The money is not yet refunded by the company.My transaction id is 55633150 and order id is [protected].Please look into it as soon as possible and add my money back into my bank account...

Hi i am buy a product from your paytm website 10 days back but my yesterday i got the call from courier boy your order has arrived but unfortunately i am not able to the order at this time the courier boy has told to me sir i will give your order by tomorrow for that i am agree. But now i am cal to that particular person he say to me sir your order has been canceled from paytm so please contact the customer care and now i want my product right now asap

I had mobile recharge on paytm and offers says rs. 5 cashback on 2nd recharge whose code is VIP on same day if 1st reacharge is done of rs.10, but that recharge code VIP for 2nd recharge is not working even it is mentioned that it is valid for 4th august and for mobile recharge. when i apply that code it says it is valid only for DTH recharge only and not mobile recharge.

I tried a number of time to log in my paytm account but page is not open . kindly fix that problem . Because I use mobile recharge with paytm wallat . paytm is not working neither Mobile nor laptop . And paytm service is also very bad because paytm costumer care numbers are not working . there is fake number so how can we know our solution of that problems. Please reply me on [protected]@gmail.com

The amount of rs 500.00 as detailed under has been withdrawn from my state bank of india, account holder name is ms. Mounikamanusani, account no is [protected].
Pos prch pos[protected] paytm mobile solutions noida rs 500.00. Then we called customer care and informed them and they said again 5000.00 debited in to my account
It is requested not to credit the amoun in the beneficeries account and refund back in my account.
It means total. Inr 5500.00.
Pls. Refund my money.
Thanks.
Mounika manusani
[protected]

Order [protected] and amount 619(not credited to my bank account)
i order one product in paytm and returned for that paytm refund amount to my paytm account . After i transfer the paytm wallet amount to my bank.
paytm saying amount credited but i confirm directly with bank, amount not credited to my account.

I asked proof of amount transferred to my account but still they saying amount already transferred but no proof.

Who reading this complaint as public, my request dont do amount transfer in paytm.

I had booked flight tickets through Paytm for Rs 6549 having order id [protected] .The indigo airlines had processed full refund against this transaction on 28/07/2016 with PNRNO:DB9V5D, Even if I had checked with EaseMyTrip with seller Ref No.: BET[protected] and they informed me the full refund has been processed by Indigo and please contact PayTM for refund.

There are three payTM tickets 05112136, 05045738, 04940931 has been raised .I had called them so many times for refund this amount and till now no refund process has been initiated.

They don’t even have the minimum courtesy to acknowledge customer's request.

Thanks
Tanmaya

I sent money to the paytm account of shreya singhania ([protected]) vodafone postpaid number rs. 450 on 26th july 2016 but she has not received this amount in her paytm wallet till date. Wallet order id - [protected].
Either send my money back to my wallet or at least credit it in her paytm account.
They do not have any helpline support the recorded message says log a ticket and their system is not letting me submit the ticket request. No human is availabe to take calls in their customer care, neither they have any email address to write to.

Order number - [protected]
I ordered iphone 6s plus rose gold
Paytm send me faulty and damaged product
...
When i choose the option to return the product.
They provide pickup for me..
On the day of pickup
.
Paytm send the mail of cancellation of the pickup.
When i ask the reason they said suspicious account..
I am totally tensed.. Its a fraud from paytm... I dont know how to faught with online companies. As they didn't help me.
This was my first paytm experience poor

Paytm show a special recharge of 151 on bsnl up west, and i recharge my no. With this amount balance is deducted from my bank account and i receive a recharge successful confirmation message from paytm side but no message become from bsnl side then i contact with bsnl customer care she ask me 'sorry there is no recharge of 151 in bsnl network i can't help you'.
If there is no recharge of such amount available from bsnl side then why paytm show this recharge option in special recharge category?

Money has been deducted from my Paytm account I did not get any amount to my bank please help me out

Sir,

I booked a inkjet printer through paytm on 22 jul 16. The payment was made i n advance on assurance that the item will be delivered by 01 aug 16. The present status of the delivery is as follows:-
Shipment status

Docket no reference destination pickup date status
[protected] [protected] kollam 22-jul-2016 view details
[protected] details [ in transit ]
Reference [protected]
Origin agra
Destination kollam
No of packages 1
Assured dly. Dt 01-aug-2016
Delivery dt & tm
Receiver's name
Date time location status
01-aug-2016 17:54 trivandrum techno park out for next station
01-aug-2016 17:40 trivandrum techno park arrived
30-jul-2016 18:01 trivandrum out for next station
30-jul-2016 09:09 trivandrum arrived
28-jul-2016 13:46 coimbatore outbound out for next station
28-jul-2016 06:05 coimbatore outbound arrived
24-jul-2016 02:52 noida stc out for next station
23-jul-2016 05:06 noida stc arrived
22-jul-2016 21:20 agra out for next station


Paytm has offloaded the delivery to the following courier service
Courier company details
Gati ltd.
Plot no-268, udyog vihar,
Phase iv, gurgaon - 122016
Contact number:[protected]
Email: [protected]@gati.Com

On contacting the courier service the complaint coordinator at maharastra on 02 aug 16 he said we will not take any commitment. Such irresponsible statement really brought us down. As a customer after paying the whole amount before 10 days we are just taken for granted. Would like to penalise both paytm and gati for the same.

I purchased milk from mother dairy. my mother. dairy bhooth number is 560. my total amount rupees 100. that one is my full amount which i paid from paytm but i did not recieve my cash back. i called your customer care but no one tell any solution sometime i try in you official id which is www. paytm.com/care. please send my cash back as soon as possible.

Sir, i have registered paytm & made payment of my mobile monthly bill via you on 13.7.2016. My mobile number is [protected].
Today i got message that my june months bill is still due rs.924.75.
This amount is immidiately deducted from my axix bank account but it was not paid to airtel by you.
You are requested to do the needful, immidiately & inform me accordingly.
Best regards,
Patil g. R.

I can pay fee but transjection will fail n i can not get refund.i can pay fee by using this account and my transjection will be fail .so plzz check what is the problem.i am studying in uv Patel college of engineering ganpat university electrical engineering en no is [protected]. This no is use for pay fee plzz reply me and when i can receive my money

I purchased this products from paytm but it's not same waht I seen on there's now i want return this but no hv any number for customers care not hv idea how we can return this please helps about it. Will tell us how we contact to paytm and in paytm no any justify customers help number which help we can call and ask any queries

Thank you..j

I bought lenses from Lenskart from my master card via paytm link. I dont have any money in the paytm wallet. when i returned the lenses and got the refund the amount is credited in paytm wallet. its been a week and till now the amount is not transfered to its original account (my credit card account) then why the paytm value is said your money is yours and paytm is promise of trust etc etc. when i tried to transfer the money from wallet it will deduct 4%. for what the hell should i pay 4% to paytm wallet when the money is nowhere linked to its account. i think this is the hidden secret paytm uses to theft the money from consumers in the name of trust.

I was ordered jagdamba 4 pc lunch box, but it was totally damaged,
My order number:[protected]
Mobile number:[protected], [protected],
Registerd mobile number:[protected]
The item was totally damaged, how i can accept this one, i am always using paytm for any purpus, but today i am very disappointed, when courier received. Please change & do the need ful.

This is to inform you that i have purchase 2 t-shirt of globus (Blus and pink color) and they were shipped by the courior expressbees and estimated date for receiving was 1-aug-2016. But they are not delevered to me and yesterday (1aug-16) i got message that they have taken returned request and amount will be refund back... Why this is so as i am paytm customer.