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PayTM Mobile Solutions Complaints & Reviews

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Updated: Oct 17, 2025
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PayTM Mobile Solutions reviews & complaints page 666

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S
sirivalli meenakshi
from Chennai, Tamil Nadu
Aug 4, 2016
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Website: paytm.com

Hi this is meenakshi pillutla, a customer ofpaytm.Recently I have transfered amount 325.64 from paytm wallet to my bank account.Amount got reduced from the wallet but I haven't received it in my bank account.

Reference:
Transferred to BankBank Txn ID: PAYTM.2245.[protected]Paytm Cash Txn ID [protected]-08-04 08:17:03 PM
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    S
    shaileshbabu
    from Mumbai, Maharashtra
    Aug 4, 2016
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    Address: Jorhat, Assam, 785634
    Website: paytm.com

    Your ubi ac xx7811 is debited by rs 188.0 on[protected]:31:36. clear ac bal rs 84.0. use internet/mobile wallet for all your payment needs.
    Bt i don't get my recharge yet my no is [protected]
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      M
      Mahanagar Gas
      from Vada, Maharashtra
      Aug 4, 2016
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      Address: Mumbai City, Maharashtra
      Website: www.mahanagargas.com

      I have paid my Mahanagar Gas Bill of Rs. 548/ on 23/5/2016 through Paytm. The same was not received by Mahanagar Gas . They charged me penalty in my next bill in the month of July 2016.My saving account is debited on 18/5/2016 & credited to Paytm.As per Mahangar Gas Customer Manager's advice, please look into the matter & credit my saving account alongwith penalty of Rs. 121/ charged by MGA.
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        V
        vinod475
        from Gurgaon, Haryana
        Aug 4, 2016
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        Address: Bangalore, Karnataka, 560037
        Website: www.paytm.com

        Dear Sir/Madam
        I Vinod Chopra i placed a order having order no. [protected]
        Item is Arts & Kraft Swastik With Ganeshji Plastic Wall Hanging Qty-02
        But i received only Qty-01
        i asked from delivery boy and delhivery courier company they tell me the call to paytm.
        i sent you 02 mail regarding this matter
        Kindly resolve this issue as soon as possible
        my reg mob no is [protected]
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          I
          Idea Prabhu
          from Chennai, Tamil Nadu
          Aug 4, 2016
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          Address: 600099
          Website: www.paytm.in

          Team,

          I had made mobile bill payment for the Idea Cellular no. [protected] Rs. 7500 on 26th July 2016 the payment got debited from my bank account, but the payment updation got failed. Due to which my money is completely strangled in between.

          Requesting you to refund the money to bank account immediately.

          I am attaching the screen shot of my account statement with the debit note marked in it. Pls. do the neeful at the earliest.

          Thanks n Regards,
          Prabhu R.
          [protected]
          We dont even have a proper channel to log the complaints to Paytm...
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            P
            Preeti Minj
            from Ahmedabad, Gujarat
            Aug 4, 2016
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            I paid the institution fee through paytm on 22/07/2016.It showed me the status that payment has been failed but the amount of rs.75200 was deducted from my bank account.The money is not yet refunded by the company.My transaction id is 55633150 and order id is [protected].Please look into it as soon as possible and add my money back into my bank account...
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              S
              sateesh bandaru
              from Hyderabad, Telangana
              Aug 4, 2016
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              Address: Hyderabad, Andhra Pradesh, 500072
              Website: www.paytm.com

              Hi i am buy a product from your paytm website 10 days back but my yesterday i got the call from courier boy your order has arrived but unfortunately i am not able to the order at this time the courier boy has told to me sir i will give your order by tomorrow for that i am agree. But now i am cal to that particular person he say to me sir your order has been canceled from paytm so please contact the customer care and now i want my product right now asap
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                A
                abuzar sayyed
                from Mumbai, Maharashtra
                Aug 4, 2016
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                Address: Raigad, Maharashtra, 410206
                Website: paytm

                I had mobile recharge on paytm and offers says rs. 5 cashback on 2nd recharge whose code is VIP on same day if 1st reacharge is done of rs.10, but that recharge code VIP for 2nd recharge is not working even it is mentioned that it is valid for 4th august and for mobile recharge. when i apply that code it says it is valid only for DTH recharge only and not mobile recharge.
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                  S
                  sjit796
                  from Lucknow, Uttar Pradesh
                  Aug 4, 2016
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                  Address: 231218
                  Website: www.paytm.com

                  I tried a number of time to log in my paytm account but page is not open . kindly fix that problem . Because I use mobile recharge with paytm wallat . paytm is not working neither Mobile nor laptop . And paytm service is also very bad because paytm costumer care numbers are not working . there is fake number so how can we know our solution of that problems. Please reply me on [protected]@gmail.com
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                    M
                    Manusani
                    Aug 4, 2016
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                    Address: Hyderabad, Andhra Pradesh, 500060
                    Website: Consumercomplaints.in

                    The amount of rs 500.00 as detailed under has been withdrawn from my state bank of india, account holder name is ms. Mounikamanusani, account no is [protected].
                    Pos prch pos[protected] paytm mobile solutions noida rs 500.00. Then we called customer care and informed them and they said again 5000.00 debited in to my account
                    It is requested not to credit the amoun in the beneficeries account and refund back in my account.
                    It means total. Inr 5500.00.
                    Pls. Refund my money.
                    Thanks.
                    Mounika manusani
                    [protected]
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                      B
                      balaji2
                      from Mumbai, Maharashtra
                      Aug 3, 2016
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                      Website: paytm

                      Order [protected] and amount 619(not credited to my bank account)
                      i order one product in paytm and returned for that paytm refund amount to my paytm account . After i transfer the paytm wallet amount to my bank.
                      paytm saying amount credited but i confirm directly with bank, amount not credited to my account.

                      I asked proof of amount transferred to my account but still they saying amount already transferred but no proof.

                      Who reading this complaint as public, my request dont do amount transfer in paytm.
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                        T
                        tanmya_kumar
                        from Bengaluru, Karnataka
                        Aug 3, 2016
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                        Address: Gautam Buddh Nagar, Uttar Pradesh

                        I had booked flight tickets through Paytm for Rs 6549 having order id [protected] .The indigo airlines had processed full refund against this transaction on 28/07/2016 with PNRNO:DB9V5D, Even if I had checked with EaseMyTrip with seller Ref No.: BET[protected] and they informed me the full refund has been processed by Indigo and please contact PayTM for refund.

                        There are three payTM tickets 05112136, 05045738, 04940931 has been raised .I had called them so many times for refund this amount and till now no refund process has been initiated.

                        They don’t even have the minimum courtesy to acknowledge customer's request.

                        Thanks
                        Tanmaya
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                          H
                          hemant83
                          from Mumbai, Maharashtra
                          Aug 3, 2016
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                          Address: Bangalore, Karnataka, 560076
                          Website: www.payTM.com

                          I sent money to the paytm account of shreya singhania ([protected]) vodafone postpaid number rs. 450 on 26th july 2016 but she has not received this amount in her paytm wallet till date. Wallet order id - [protected].
                          Either send my money back to my wallet or at least credit it in her paytm account.
                          They do not have any helpline support the recorded message says log a ticket and their system is not letting me submit the ticket request. No human is availabe to take calls in their customer care, neither they have any email address to write to.
                          Aug 03, 2016
                          Updated by hemant83
                          I sent money to the PayTM account of Shreya Singhania ([protected]) Vodafone Postpaid number Rs. 450 on 26th July 2016 but she has not received this amount in her PayTM wallet till date. Wallet Order Id - [protected].
                          Either send my money back to my wallet or at least credit it in her PayTm account.

                          They dont have any humans dealing at customer service numbers only recorded messages say log a ticket but their website does not accept the request. This is ridiculous and looks like fraud to me.
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                            S
                            Savy.7
                            from Nawanshahr, Punjab
                            Aug 3, 2016
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                            Address: Gautam Buddh Nagar, Uttar Pradesh, 147001
                            Website: Paytm.com

                            Order number - [protected]
                            I ordered iphone 6s plus rose gold
                            Paytm send me faulty and damaged product
                            ...
                            When i choose the option to return the product.
                            They provide pickup for me..
                            On the day of pickup
                            .
                            Paytm send the mail of cancellation of the pickup.
                            When i ask the reason they said suspicious account..
                            I am totally tensed.. Its a fraud from paytm... I dont know how to faught with online companies. As they didn't help me.
                            This was my first paytm experience poor
                            They fraud with me .. They are not replying now ... They said account suspicious .. I mean what the hell account suspicious .. They are fraudiesters ..
                            55, 000 fraud with me ..
                            Paytm is fraud ...
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                              J
                              jkverma37
                              from Meerut, Uttar Pradesh
                              Aug 3, 2016
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                              Address: Meerut, Uttar Pradesh, 250004
                              Website: www.paytm.com

                              Paytm show a special recharge of 151 on bsnl up west, and i recharge my no. With this amount balance is deducted from my bank account and i receive a recharge successful confirmation message from paytm side but no message become from bsnl side then i contact with bsnl customer care she ask me 'sorry there is no recharge of 151 in bsnl network i can't help you'.
                              If there is no recharge of such amount available from bsnl side then why paytm show this recharge option in special recharge category?
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                                C
                                Charan Sri
                                from Hyderabad, Telangana
                                Aug 2, 2016
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                                Address: 524002

                                Money has been deducted from my Paytm account I did not get any amount to my bank please help me out
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                                  D
                                  Damodharan J Pillai
                                  from Ernakulam, Kerala
                                  Aug 2, 2016
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                                  Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                                  Website: paytm and gati

                                  Sir,

                                  I booked a inkjet printer through paytm on 22 jul 16. The payment was made i n advance on assurance that the item will be delivered by 01 aug 16. The present status of the delivery is as follows:-
                                  Shipment status

                                  Docket no reference destination pickup date status
                                  [protected] [protected] kollam 22-jul-2016 view details
                                  [protected] details [ in transit ]
                                  Reference [protected]
                                  Origin agra
                                  Destination kollam
                                  No of packages 1
                                  Assured dly. Dt 01-aug-2016
                                  Delivery dt & tm
                                  Receiver's name
                                  Date time location status
                                  01-aug-2016 17:54 trivandrum techno park out for next station
                                  01-aug-2016 17:40 trivandrum techno park arrived
                                  30-jul-2016 18:01 trivandrum out for next station
                                  30-jul-2016 09:09 trivandrum arrived
                                  28-jul-2016 13:46 coimbatore outbound out for next station
                                  28-jul-2016 06:05 coimbatore outbound arrived
                                  24-jul-2016 02:52 noida stc out for next station
                                  23-jul-2016 05:06 noida stc arrived
                                  22-jul-2016 21:20 agra out for next station


                                  Paytm has offloaded the delivery to the following courier service
                                  Courier company details
                                  Gati ltd.
                                  Plot no-268, udyog vihar,
                                  Phase iv, gurgaon - 122016
                                  Contact number:[protected]
                                  Email: [protected]@gati.Com

                                  On contacting the courier service the complaint coordinator at maharastra on 02 aug 16 he said we will not take any commitment. Such irresponsible statement really brought us down. As a customer after paying the whole amount before 10 days we are just taken for granted. Would like to penalise both paytm and gati for the same.
                                  I am trying to contact your cistomer care continuosly but no is answering the phone.. Is this your way to deal with customer.. No one is there to answer my question. I want your reply as early as possible.
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                                    N
                                    Nam Kalra
                                    from Solapur, Maharashtra
                                    Aug 2, 2016
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                                    Address: New Delhi, Delhi, 110052
                                    Website: Www. Paytm. Com/care

                                    I purchased milk from mother dairy. my mother. dairy bhooth number is 560. my total amount rupees 100. that one is my full amount which i paid from paytm but i did not recieve my cash back. i called your customer care but no one tell any solution sometime i try in you official id which is www. paytm.com/care. please send my cash back as soon as possible.
                                    Iam also facing the same issue yesterday. I had spend 100 rupees through Paytm.The Offer is valid till 4th of August 2016, Please provide me the solution too.
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                                      P
                                      Patil Gopalkrishna
                                      from Delhi, Delhi
                                      Aug 2, 2016
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                                      Address: 380015
                                      Website: paytm customer care

                                      Sir, i have registered paytm & made payment of my mobile monthly bill via you on 13.7.2016. My mobile number is [protected].
                                      Today i got message that my june months bill is still due rs.924.75.
                                      This amount is immidiately deducted from my axix bank account but it was not paid to airtel by you.
                                      You are requested to do the needful, immidiately & inform me accordingly.
                                      Best regards,
                                      Patil g. R.
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                                        A
                                        arpitr
                                        from Lunavada, Gujarat
                                        Aug 2, 2016
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                                        Address: Mehsana, Gujarat

                                        I can pay fee but transjection will fail n i can not get refund.i can pay fee by using this account and my transjection will be fail .so plzz check what is the problem.i am studying in uv Patel college of engineering ganpat university electrical engineering en no is [protected]. This no is use for pay fee plzz reply me and when i can receive my money
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