| Address: Gautam Buddh Nagar, Uttar Pradesh, 201301 |
| Website: paytm and gati |
Sir,
I booked a inkjet printer through paytm on 22 jul 16. The payment was made i n advance on assurance that the item will be delivered by 01 aug 16. The present status of the delivery is as follows:-
Shipment status
Docket no reference destination pickup date status
[protected] [protected] kollam 22-jul-2016 view details
[protected] details [ in transit ]
Reference [protected]
Origin agra
Destination kollam
No of packages 1
Assured dly. Dt 01-aug-2016
Delivery dt & tm
Receiver's name
Date time location status
01-aug-2016 17:54 trivandrum techno park out for next station
01-aug-2016 17:40 trivandrum techno park arrived
30-jul-2016 18:01 trivandrum out for next station
30-jul-2016 09:09 trivandrum arrived
28-jul-2016 13:46 coimbatore outbound out for next station
28-jul-2016 06:05 coimbatore outbound arrived
24-jul-2016 02:52 noida stc out for next station
23-jul-2016 05:06 noida stc arrived
22-jul-2016 21:20 agra out for next station
Paytm has offloaded the delivery to the following courier service
Courier company details
Gati ltd.
Plot no-268, udyog vihar,
Phase iv, gurgaon - 122016
Contact number:[protected]
Email: [protected]@gati.Com
On contacting the courier service the complaint coordinator at maharastra on 02 aug 16 he said we will not take any commitment. Such irresponsible statement really brought us down. As a customer after paying the whole amount before 10 days we are just taken for granted. Would like to penalise both paytm and gati for the same.