PayTM Mobile Solutions Complaints & Reviews

Hi i was paying through paytm wallet for airline value added services for my air ticket from spicejet but the amount is deducted from my paytm wallet showing success but in my ticket the services din't added i spoke to the airline customer care they said they din't receive any amount please help me out as my money is alredy deducted from my credit card and paytm wallet account .

Its been more than a month now i have not received my refund yet. i have followed up near about 30 times but they dont reply and whenever they do they dont give me any status they provide ARN number which bank refuses. bank had been asking for transaction id and mode of payment but they dont provide me that bcoz they have not refunded my money i dont understand how do i claim it now.

Registered email id: [protected]@gmail.com | message: i tried to make a payment of rs. 5282/- through paytm wallet to makemytrip order id #nf[protected]c3 and the transaction reference no is #[protected] on july 10th 2016. Transaction failed and ticket dint get booked, but no refund is done. I have raised multiple complaints to paytm customer care but there is no response absolutely. I am waiting for the refund of rs 5282/- for last 10 days. Please help in resolving.

My amount has been deducted they are also not connecting call to their customer care...

Wrong payment has made by me through online and i am keep on complaining to pay tm and i am not getting any reply since 13th july, i was trapped by 2 unknown persons while dealing with jobs, com paid services team these guys contacted me for refund of my amount and asked me to come online and after filling all details through their link via paytm gateway, without any receipt from paytm gateway my amount was debited from my axis bank credit card, so i need your help in this regard to proceed further, your help in this regard will be very much soliciated

Recharge
I did recharge through paytm money charged in my account but recharge has not done could you please refund the money in paytm wallet or my bank account


Order number are
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
Thank you

Hello, my complain is i have deposited 3100 inr into my paytm wallet then after when i need, i have transferred it to my bank account. The status is still pending, its almost 3 days going to over, nobody replying me yet where i have sent lots of mail on this to paytm.

Where is the seal of trust.
This is trully fraud service
No trust on that.

I paid my electricty bill payment as on date-12/7/2016 time-8.17am through paytm online recharge, but bill trancation failed, but paytm debit my money from my bank account, order id-[protected]
Wallet order id - [protected]
My money debit from my bank account
But pay tm say that, this transaction failure
But not show my wallent balance, show this zero balance in my wallet account, when i email about this matter, they say that ur money given back in 5 days at your bank account, but still date-18/7/16 not recevied my money,
My email [protected]@gmail.com
Mob. No.[protected]
I call paytm customer care about 10 to 15 timer, but thier no reply from there,
I want take legal action against paytm company
I got so much pain about that this mattrer, when my money debit my bank account, this date is the last date of bill deposit date from electricty department, when money debit, ele. Department charge penaltey because this incident, meney amount ki udhar ki manage other people se kari thi, so plz help to give my money back
Thanks

Txn. No. 01559697 dtd. 30.04.2016 with reminder on 03.05.2016
This is regarding payment of rs.2669.50 made towards delhi jalboard bill which got rejected. I had sought refund to bank (Sbi) by clicking on the requisite button in your site. Regret no response till date. Sbi has already slapped a fine of rs.500/- for delayed
Ban payment as no refund of rs.2669.50 has been recd. By them.
Please refund my money immediately, else i will be constrained to report the matter to rbi and other agencies to enforce compliance.
Also the refund of rs.500.00 towards late fee be paid to me immediately.
Your helpline/customer care does not have the provision to talk to anyone for support.
Avinash bansal

Dear sir /madam,

My paytm registers mobile number is [protected] and my name is sunil prakash chavan.
Regarding my wallet transaction ld [protected], i have not received any credit in my bank account, very pathetic service by paytm and very poor response on customer care, i have booked the flight ticket a month ago after several complains n after 22 days i got the money refund in my paytm wallet but when i tried to send the money in my bank it showed as a technical error and after that it was showing the money transfered to the bank but when i checked with the bank people they are saying there is no such transaction happened, i raised the compain on paytm care but as usual no response from them, it complete harassment and i have given the indication that i will be going to file legal complain against paytm, but no response, i am totally fed up with the follow ups with these peoples, the total amount for credit is rs. 6066/-. I am attaching herewith the snapshot of the complain for your reference.

I am hoping a positive and prompt revert from you.

Thanks!

Rgds,
Sunil chavan
[protected]
[protected]@exelanindia.com

Sir i recharge wrong tatasky recharge 18/7/2016 thrugh credti card my id hdfc bank [protected] i recharge wrongly [protected] pl refund my money 650 rs as early as possible
thank
lalit kumar

I have paid my cesc bill through debit card on 14.7.16. The amount was debited from my account instantly on the same day. But till date (18.7.16) cesc has not yet received the amount.In paytm portal the following status is showing
"payment confirmation awaited".
Bank also said that the amount was debited on the same day (14.7.16). The consumer complain section is also disable in paytm portal. As a result i am unable to lodge a complain in paytm portal.

Please help.

I have tried to payment an electricity bill of CESC Ltd., Kolkata amounting to Rs.1440/- on 15.07.2016 through PayTM. The amount has been debited to my savings bank account but the same has not been credited to CESC Ltd., Kolkata. Kindly make necessary arrangement to credit the amount to CESC Ltd., Kolkata.
Sukamal Chattopadhyay

Money debited from wallet account but didn't transfreed to bank accoun...

Pleaase call me urgent, i tried your number but didn;t connect.. World worst customer service

Dear sir.
I complain u[protected] in first time with ticket no your ticket no is 04076069 with reference to parent ticket 03647537.
Your ticket no is 03905835 with reference to parent ticket 03647537.
I complain many time this product regarding but no response me and no contact me. This product is very defective and wrong. I going your intex custmore care but he deny repair my product.
O plz contact me and solve my problem otherwise i will go to consumer court.
Thank u

Dear sir,

I am trying to book movie tickets for a particular movie. I selected the seat and applied promo code as "movie". But it shows the error as shown in the attachment. Please see the attachment. But i have tried with different logins. Its showing the same error. Also if i use the same id in pc it works, but through mobile app its not working.

Also, if i use the same login in my friend's phone movie code is working. I thought it was phone fault then i checked with other promo codes like "moviethree" its working... So there is a problem only in "movie" promo code...

I have already raised a complaint before 10 days... Still no one finding an solution. Also i asked them to call me since there is no ways to contact your customer care, but no one called me.

I dont know whom and where to complaint... Also i cant find any paytm store in chennai to visit directly.

Hope u understand my problem...

Thanks,
Ramesh.

Order no. #[protected]
Online complaint no. of paytm[protected]
I have ordered reebok white running sports shoes worth rs. 2253/- but they have delivered old used shoes. worst part of the issue is customer care of paytm is not responding my emails. return is approved on dated 12 july, but till date they are not pick up the delivered material from my home.

Dear team i m using paytm my wallet balance is 88rs but i seen today is showing 0 on my paytm app.but I login for the same Is showing me is 0 balance Plz check the reason why is showing is 0 balance.yet not received my balance back.my mobile number is [protected] my email is [protected]@gmail.com.I m not using app in further because ur services is 2 bad in type of service no any customer care no.Plz do the need full for the same

Pgvcl electricty bill payment paytm by but not credit in my account

Detail below

Payment date. 30 june 2016

Paytm order no. [protected]

Bi bank refernce no. [protected]ig0cgjwnl8

Bill amt rs.61/-

Contact no.[protected] (Amrut jadav)
Pgvcl consumer no.[protected]

I want compensation for the delay of product delivery ... expected delivery date was between 15 to 18 of July
i, m not able to get the update of the product, same product on other site is available on low price with next day delivery( delivery is also free for which our site is charging 25 rs)