PayTM Mobile Solutions Complaints & Reviews

On 14.07.2016 (9.52 a. m.) i made a payment of rs. 2357/- favouring uppcl toward electricity bill of id no.[protected]. paytm portal says that the payment failed but the banker (icici bank) has sent a sms that the payment of rs. 2357/- has been made. the bank also reflected it in the statement (statement enclosed). kindly resolve the issue immediately.

I order a product order id is [protected] but was not satisfied with the product so i asked for return and they processed it and also got my refund for the product on my paytm wallet so i transferred the amount from paytm wallet to bank account on 11 june but i have not received my amount in bank i have continuously mailed them but never got a response from paytm. Paytm has always said they have processed the refund but they have not even provided me transaction id and mode of payment i followed up to my bank as well they say there is no such payment

Mobil.no [protected] dabit card no [protected] cw code 309

This is to the operator ref no.[protected], Today I had recharged for a 79 Rs pack for airtel mobile number for a 2G datapack, but that amount was for some other offer, airtel replied that the offer was closed on 13th of this month
Mobile number recharged was [protected]
Please provide me the assistance ASAP
name- shephali sinha
email id- [protected]@gmail.com

I made payment on yatra.com through paytm wallet. the booking was not successful so yatra reversed back the money to paytm.
I raised a request to paytm to transfer the money back to my account, giving the bank details. but no reply from paytm. called its customer care thrice, but was given a reply that, on call customer services doesn't handles these refund requests only you have to mail.
And was told by customer care to reply back on mails. i replied on the mail chain, but paytm has not replied yet.
Please refer to the attached snapshot of request raised towards paytm.

I paid bsnl broadband bill as 916 rs on[protected] and the amount deducted from my account. i contact to bsnl office, they told that they are having no interlink with paytim, till now they didn't receive the money also. now am registering a complaint that as early as possible you must credited back the amount to my account. yours faithfully. thanking you

Flight tickets booked yesterday via paytm wallet yet receive PNR numbers and ticket details in registered mail and mobile.
On 13/07/2016 booked air ticket from chennai to visakhapatnam via paytm mobile wallet for 12.08.2016 and return on 16.08.2016.

I need to resend my product to Paytm .how to send this .and whom ihave to contact.

-suguna s

Mobile-[protected].

Dear sir/madam,

I need to raise the complaint based on the booking which done on july 2016.in my travel experience this is the one of the worst which i have experience. they have changed the seats and travelling buses at last moment without any information. it is like a raw one. i cant expect such a third class travels were linked with paytm

Please do the needful immediately, which will help for myself and for future customers

Thanks & regards

Rajesh kumaar m m
[protected]

Dear sir
I had requested to upgrade my monthly transaction limit in my account. some dharavir having cell number [protected] from your company had visit my place and collected the required documents and kyc form from my office yesterday.

I was told that he has submitted my documents online also and and would be submitting hard copy by yesterday evening.

Whereas i have received an sms today that my account couldn't be upgraded as i have not met your representative. i request you to kindly look into the matter and upgrade my wallet limit and confirm the same to me.
For any further clarifications you can call me on my number [protected].

Regards
Raman wadhwa
[protected]

Please refund my amount on my wallet pending amount

Order I'd :- [protected]
Mobile no. [protected]
Name shadab siddiqui

I was pay my electricity bill on 12/7/2016... money is deduct from my account but amount is not recived by tpddl compony... plzz refund my amount or solve my problem...

Isse pehle kitne bill pay kiye hai par aaj tk problem nai aayi... but is baar problem aayi hai... paytm pe to koi sunwai bhi nai hai... atleast customer care pe to dhayam do... sirf computer hi bolta rehda hai... koi exicutive to bhithana chahiye... taki sahi se complent kr sake banda...

I was checking my citibank monthly statement and i noticed approximately 10 purchases, which were not made by me. These payments were made through paytm (However, using my credit card). This is a case of fraud and unauthorized usage of credit card. 1 of these transactions is mentioned below:

Rs 5, 000.00 was spent on your credit card 4386xxxxxxxx3929 on 06-jul-16 at paytm mobile solutio.

It seems somebody has been making these payments through their wallet, but recharging their wallet through my credit card (Citibank rewards credit card).

I have written numerous times to paytm, requesting them for information about this. All these requests have been unanswered.
I have tried to call paytm on numerous numbers[protected],[protected] and also on regional office numbers of chennai, mumbai etc. Each and every call does not connect me to any customer care executive.

This incident has led me to a loss of close to rs.40, 000/- and it clearly shows what a big cheater paytm actually is.Instead of co-operating with me in order to resolve my issue, there is absolutely no response from paytm's end.

I have no option but to register a police complaint!
I demand an answer to this, who is mis-using my credit card for paytm transactions and with which vendor are these payments associated?
Paytm-please look into this issue at the earliest-your security is now questionable and reputation is at stake

Axis bank credit card payment-refid[protected] and[protected]paytm-tkt-ref[protected]ref-ood28dppr_50028mt29d:ref, care @paytm.com
Dear paytm dept, with reference to the above data kindly act as soon as possible and revert me my money back to my account as i was trapped by fake calls (recd on the name of click jobs refund section) cell phone no is-[protected] through your paytm gateway, surprisingly my amount was deducted with out any receipt from your paytm gateway, so kindly look into the matter seriously and refund my amount by all means for which i will be very much thank full to you in this regard, hope you will do in favor of me. first time i came across this type of fake payment through the india's biggest paytm gateway.

Hi sir, i'm mohit gupta
I have already complainted paytm customer care but response after 72 hours your query slove but my query not slove. my water bill pay by paytm through but amount is deducted my account but paytm is payment not confirmation success. so i request you my balance refunded amount urgently basis.

I upgraded my wallet on last wednesday but upon now my wallet didnt upgrade.
i informed to customer care service several times about my problem they responde positively but no service provided to me.

my wallet details:
[protected]
t.[protected]@gmail.com

another one my friend wallet details:
[protected]
karthik24.[protected]@gmail.com

Panasonic p55 novo 16 gb (champagne gold) this product purchase the online paytm but this is mobile crate the problem, paytm not for back the please back the moile back my refund. mobile is problem not internet wifi concreted and downloading problem and very slow mobile please back my refund, not pickup the courier my product, immediately pickup the courier my product and back my refund my paytm wallet.


Thanking you

Hi i have tried to recharge my mobile from paytm. I have directly paied amount from my credit card on[protected], amount from my hdfc creditcard was detected but i havent got any amount. Please verify that and let me know the details. Then second time the saame amount again i have done the recharge but second time it was done please let me know details of my first amount

Sir plz recharge my moblie as possible as soon .. sir my Ref No IGOCIMCQS1 ITs a transaction no. form my net banking .. amount of 649 was cuted at 04:33 am on 14-jul-16 . thursday ... till now money has not come...
sir i hope u will solve my problem as much as possibli..

Yesterday i have 2time 100rs mobile recharge. But recharge not done. Allready 200rs cut on my credit card account. So please money add on my mobile. I have many times call u. But not response. Mob no [protected]. Also checked paytm inbox money not add. But signal paytm is confermation awaited. Not success. After money cut on my creditcard account. So please 200rs recharge on my mobile. Thanking u.