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PayTM Mobile Solutions Complaints & Reviews

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Updated: Oct 17, 2025
Complaints 20048
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1743
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PayTM Mobile Solutions reviews & complaints page 678

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L
Lokansh Sharma
from Delhi, Delhi
Jul 15, 2016
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Address: 110094

I have a vodafone no. But when i bought it. It was an idea number after sometime later i ported to vodafone! Now its vodafone no.
When i recharged it i didn't see the operater's name and mistakenly recharged on idea's operater. And the idea recharge was a successful!
Now how will i get to recharge in vodafone??
How can it be a successfull recharge?
I want my cash back!!!
Paytm cash transaction no-[protected]
Dc transaction no-[protected]
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    H
    honeyjunedjaved
    from Delhi, Delhi
    Jul 15, 2016
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    Address: New Delhi, Delhi, 110091
    Website: PAYTM

    There was 2 suborders in order no [protected].
    1 loreal paris intense hair serum and another loreal paris white perfect day and night cream.
    When i received a parcel i found only hair serum, loreal paris white perfect day & night cream missing.
    Since from a week im kept on complaining about incomplete order delivery but no satisfactory action taken by paytm.
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      P
      prabirsaha
      from Kolkata, West Bengal
      Jul 15, 2016
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      Address: Gautam Buddh Nagar, Uttar Pradesh
      Website: paytm.com

      My paytm user id - [protected]@rediffmail.com


      I have tried to pay a cesc bill on 13th july 2016.
      Amt rs.1820.
      The transaction got failed but amt. Deducted from my bank a/c. And also no refund added to the wallet or bank a/c.
      No response from paytm side even repeated complaint in their website.

      Even i submit my bank details to them. As email attachment also upload if jpeg format.

      I have also attached the screen shot for your reference.

      Here i of ticket id from several - [protected]mtj4vaat

      I have no idea why they got so silence in this matter.

      But i thing is sure i will never use paytm in future. And also advise all not to use it.
      Jul 18, 2016
      Complaint marked as Resolved 
      cesc bill amounting to Rs.1440/- has been paid through paytm on 15.07.2016 at 01.46 PM. The amount has been debited to my savings bank account. But the amount has not been credited to cesc Ltd., Kolkata. Kindly make necessary arrangement to credit the said amount to cesc Ltd., Kolkata.
      Sukamal Chattopadhyay
      Kindly let me know how the problem was resolved as I am also facing the same problem with CESC bill payment through PayTM.

      I have paid the CESC LT Bill for Customer ID [protected] for the month of July, 2016 amounting Rs. 25940(Net) on 11th August, 2016 via PayTM mobile app.

      My bank account was debited by Rs. 25710 (PayTM Order ID [protected]), PayTM Receipt Number is [protected].

      The CESC payment receipt was not generated and the bill is still showing as pending in the CESC website.

      I contacted PayTM customer support and they have informed that the credit to CESC might take 2-3 days to process. So this leaves me with uncertainties on whether the payment is successful or not.

      I strongly suggest everyone to never use PayTM for CESC bill payments. The CESC website should be used instead as there will be no hassles like this.
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        U
        us bhatia
        from Panaji, Goa
        Jul 15, 2016
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        Address: 403726
        Website: WRONG

        By mistake wrong Tata sky DTH Recharge no[protected].But this no. airtel mobile no.so please refund 300 on my paytm wallet
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          D
          D S Rawat45
          from Delhi, Delhi
          Jul 15, 2016
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          Address: New Delhi, Delhi, 110003
          Website: paytm.com

          On 14.07.2016 (9.52 a. m.) i made a payment of rs. 2357/- favouring uppcl toward electricity bill of id no.[protected]. paytm portal says that the payment failed but the banker (icici bank) has sent a sms that the payment of rs. 2357/- has been made. the bank also reflected it in the statement (statement enclosed). kindly resolve the issue immediately.
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            M
            monika1989
            from Mumbai, Maharashtra
            Jul 15, 2016
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            Address: Gurgaon, Haryana, 411018
            Website: Paytm

            I order a product order id is [protected] but was not satisfied with the product so i asked for return and they processed it and also got my refund for the product on my paytm wallet so i transferred the amount from paytm wallet to bank account on 11 june but i have not received my amount in bank i have continuously mailed them but never got a response from paytm. Paytm has always said they have processed the refund but they have not even provided me transaction id and mode of payment i followed up to my bank as well they say there is no such payment
            I send 208 rupees to my idbi bank account but yet not be send it is sstill pending so please send my money immediately please
            I send 208 rupees to my idbi bank account but yet not be send it is sstill pending so please send my money immediately please
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              F
              farman saifi
              from Mumbai, Maharashtra
              Jul 15, 2016
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              Address: 309

              Mobil.no [protected] dabit card no [protected] cw code 309
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                S
                sinhashephali
                from Delhi, Delhi
                Jul 15, 2016
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                Address: 411057
                Website: paytm.com

                This is to the operator ref no.[protected], Today I had recharged for a 79 Rs pack for airtel mobile number for a 2G datapack, but that amount was for some other offer, airtel replied that the offer was closed on 13th of this month
                Mobile number recharged was [protected]
                Please provide me the assistance ASAP
                name- shephali sinha
                email id- [protected]@gmail.com
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                  S
                  saket1919
                  from Bengaluru, Karnataka
                  Jul 15, 2016
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                  Address: 560102
                  Website: www.paytm.com

                  I made payment on yatra.com through paytm wallet. the booking was not successful so yatra reversed back the money to paytm.
                  I raised a request to paytm to transfer the money back to my account, giving the bank details. but no reply from paytm. called its customer care thrice, but was given a reply that, on call customer services doesn't handles these refund requests only you have to mail.
                  And was told by customer care to reply back on mails. i replied on the mail chain, but paytm has not replied yet.
                  Please refer to the attached snapshot of request raised towards paytm.
                  Why does paytm on call customer care doesn't handles refund related to wallet payments? and customer is left with the only option to mail or raise a request to you, to which you don't reply
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                    D
                    dileeshdil
                    Jul 15, 2016
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                    Address: Kannur, Kerala, 670307
                    Website: www.paytim.com

                    I paid bsnl broadband bill as 916 rs on[protected] and the amount deducted from my account. i contact to bsnl office, they told that they are having no interlink with paytim, till now they didn't receive the money also. now am registering a complaint that as early as possible you must credited back the amount to my account. yours faithfully. thanking you
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                      P
                      patra satish kumar
                      from Pathanamthitta, Kerala
                      Jul 15, 2016
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                      Flight tickets booked yesterday via paytm wallet yet receive PNR numbers and ticket details in registered mail and mobile.
                      On 13/07/2016 booked air ticket from chennai to visakhapatnam via paytm mobile wallet for 12.08.2016 and return on 16.08.2016.
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                        S
                        suguna raj
                        from Chennai, Tamil Nadu
                        Jul 15, 2016
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                        Address: Chennai, Tamil Nadu, 600020
                        Website: paytm

                        I need to resend my product to Paytm .how to send this .and whom ihave to contact.

                        -suguna s

                        Mobile-[protected].
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                          R
                          Rajesh kumaar
                          from Kannur, Kerala
                          Jul 14, 2016
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                          Address: Bangalore Rural, Karnataka, 561203

                          Dear sir/madam,

                          I need to raise the complaint based on the booking which done on july 2016.in my travel experience this is the one of the worst which i have experience. they have changed the seats and travelling buses at last moment without any information. it is like a raw one. i cant expect such a third class travels were linked with paytm

                          Please do the needful immediately, which will help for myself and for future customers

                          Thanks & regards

                          Rajesh kumaar m m
                          [protected]
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                            R
                            raman wadhwa
                            from Gurgaon, Haryana
                            Jul 14, 2016
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                            Address: New Delhi, Delhi, 110034

                            Dear sir
                            I had requested to upgrade my monthly transaction limit in my account. some dharavir having cell number [protected] from your company had visit my place and collected the required documents and kyc form from my office yesterday.

                            I was told that he has submitted my documents online also and and would be submitting hard copy by yesterday evening.

                            Whereas i have received an sms today that my account couldn't be upgraded as i have not met your representative. i request you to kindly look into the matter and upgrade my wallet limit and confirm the same to me.
                            For any further clarifications you can call me on my number [protected].

                            Regards
                            Raman wadhwa
                            [protected]
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                              S
                              shadab.n
                              Jul 14, 2016
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                              Address: Pune, Maharashtra, 411017
                              Website: www.paytm.in

                              Please refund my amount on my wallet pending amount

                              Order I'd :- [protected]
                              Mobile no. [protected]
                              Name shadab siddiqui
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                                H
                                Harman sahib
                                from Samalkha, Haryana
                                Jul 14, 2016
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                                Address: New Delhi, Delhi, 110034
                                Website: Paytm .com

                                I was pay my electricity bill on 12/7/2016... money is deduct from my account but amount is not recived by tpddl compony... plzz refund my amount or solve my problem...

                                Isse pehle kitne bill pay kiye hai par aaj tk problem nai aayi... but is baar problem aayi hai... paytm pe to koi sunwai bhi nai hai... atleast customer care pe to dhayam do... sirf computer hi bolta rehda hai... koi exicutive to bhithana chahiye... taki sahi se complent kr sake banda...
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                                  R
                                  rohanmhr
                                  from Gurgaon, Haryana
                                  Jul 14, 2016
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                                  Address: Gautam Buddh Nagar, Uttar Pradesh, 122001
                                  Website: www.paytm.com

                                  I was checking my citibank monthly statement and i noticed approximately 10 purchases, which were not made by me. These payments were made through paytm (However, using my credit card). This is a case of fraud and unauthorized usage of credit card. 1 of these transactions is mentioned below:

                                  Rs 5, 000.00 was spent on your credit card 4386xxxxxxxx3929 on 06-jul-16 at paytm mobile solutio.

                                  It seems somebody has been making these payments through their wallet, but recharging their wallet through my credit card (Citibank rewards credit card).

                                  I have written numerous times to paytm, requesting them for information about this. All these requests have been unanswered.
                                  I have tried to call paytm on numerous numbers[protected],[protected] and also on regional office numbers of chennai, mumbai etc. Each and every call does not connect me to any customer care executive.

                                  This incident has led me to a loss of close to rs.40, 000/- and it clearly shows what a big cheater paytm actually is.Instead of co-operating with me in order to resolve my issue, there is absolutely no response from paytm's end.

                                  I have no option but to register a police complaint!
                                  I demand an answer to this, who is mis-using my credit card for paytm transactions and with which vendor are these payments associated?
                                  Paytm-please look into this issue at the earliest-your security is now questionable and reputation is at stake
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                                    H
                                    hemadeepmadulakshmi
                                    from Chennai, Tamil Nadu
                                    Jul 14, 2016
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                                    Axis bank credit card payment-refid[protected] and[protected]paytm-tkt-ref[protected]ref-ood28dppr_50028mt29d:ref, care @paytm.com
                                    Dear paytm dept, with reference to the above data kindly act as soon as possible and revert me my money back to my account as i was trapped by fake calls (recd on the name of click jobs refund section) cell phone no is-[protected] through your paytm gateway, surprisingly my amount was deducted with out any receipt from your paytm gateway, so kindly look into the matter seriously and refund my amount by all means for which i will be very much thank full to you in this regard, hope you will do in favor of me. first time i came across this type of fake payment through the india's biggest paytm gateway.
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                                      M
                                      mohitvarshu12
                                      from Delhi, Delhi
                                      Jul 14, 2016
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                                      Address: New Delhi, Delhi, 110055
                                      Website: www.paytm.com

                                      Hi sir, i'm mohit gupta
                                      I have already complainted paytm customer care but response after 72 hours your query slove but my query not slove. my water bill pay by paytm through but amount is deducted my account but paytm is payment not confirmation success. so i request you my balance refunded amount urgently basis.
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                                        V
                                        varunkumar_kr
                                        from Delhi, Delhi
                                        Jul 14, 2016
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                                        Address: 517501
                                        Website: patym

                                        I upgraded my wallet on last wednesday but upon now my wallet didnt upgrade.
                                        i informed to customer care service several times about my problem they responde positively but no service provided to me.

                                        my wallet details:
                                        [protected]
                                        t.[protected]@gmail.com

                                        another one my friend wallet details:
                                        [protected]
                                        karthik24.[protected]@gmail.com
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