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PayTM Mobile Solutions Complaints & Reviews

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Updated: Oct 17, 2025
Complaints 20048
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1743
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PayTM Mobile Solutions reviews & complaints page 679

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A
ajay8627
from Dalhousie, Himachal Pradesh
Jul 14, 2016
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Address: Pathankot, Punjab, 145001
Website: WWW.Paytm.com

Panasonic p55 novo 16 gb (champagne gold) this product purchase the online paytm but this is mobile crate the problem, paytm not for back the please back the moile back my refund. mobile is problem not internet wifi concreted and downloading problem and very slow mobile please back my refund, not pickup the courier my product, immediately pickup the courier my product and back my refund my paytm wallet.


Thanking you
Jul 11, 2016
Updated by ajay8627
Online Purchase the Mobile but Mobile is Problem Damage, Do not Change the Mobile not internet good, and sound is not clear, any problem tis set,
Sir Please Action For Immediately, 5 Day Pack Of My Phone
My return pick up is delayed, my mobile is pack but do not, redurn the this product, please immediately pickup my mobile, my return pick up is delayed, i am pack of 5 days modile but do n't response the paytm compnay, product return for very delayed, please back my refund my paytm wallet. Moble is defective very problem crate, paytm company not response. Please immediately action,
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    S
    s22222222222
    from Bengaluru, Karnataka
    Jul 14, 2016
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    Address: 560034
    Website: paytm

    Hi i have tried to recharge my mobile from paytm. I have directly paied amount from my credit card on[protected], amount from my hdfc creditcard was detected but i havent got any amount. Please verify that and let me know the details. Then second time the saame amount again i have done the recharge but second time it was done please let me know details of my first amount
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      R
      rishejal
      from Noida, Uttar Pradesh
      Jul 14, 2016
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      Address: Lucknow, Uttar Pradesh

      Sir plz recharge my moblie as possible as soon .. sir my Ref No IGOCIMCQS1 ITs a transaction no. form my net banking .. amount of 649 was cuted at 04:33 am on 14-jul-16 . thursday ... till now money has not come...
      sir i hope u will solve my problem as much as possibli..
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        R
        Rajesh kudtalkar
        from Coimbatore, Tamil Nadu
        Jul 14, 2016
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        Address: Uttara Kannada, Karnataka

        Yesterday i have 2time 100rs mobile recharge. But recharge not done. Allready 200rs cut on my credit card account. So please money add on my mobile. I have many times call u. But not response. Mob no [protected]. Also checked paytm inbox money not add. But signal paytm is confermation awaited. Not success. After money cut on my creditcard account. So please 200rs recharge on my mobile. Thanking u.
        I send mail to you but do not answer and I want to join my bus for selling ticket so how do to join my bus on Paytm. Please give advice
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          C
          chiranjit26
          from Mumbai, Maharashtra
          Jul 14, 2016
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          Address: Uttar Dinajpur, West Bengal

          Paytm txn#[protected] and pos[protected] and 54 rupes cut from my sbi account and 1rupes from my paytm wallet bebence
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            R
            rt2981
            from Delhi, Delhi
            Jul 14, 2016
            Resolved
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            Resolved

            Address: 282001
            Website: Paytm.com

            Hi,

            Due to some problem i made a wrong recharge. I wanted to make a recharge of rs 205/- bt i made a recharge of rs 139/-
            As soon as i paid and realised i mail it to paytm about the recharge mistakenly made.
            Paytm has confirmed that i made the recharge of 139 and its successful but i email the situation that i want to make a change in recharge but they are not considering it instead they are saying to contact airtel.
            And airtel has no policy to change the 3rd party recharge.

            Pls help as i am ready to pay the difference to get the right recharge.

            Regards,
            Ravi
            Sep 2, 2016
            Complaint marked as Resolved 
            not yet resolved, just delete it. i don't want anything from paytm. its worst site ever.
            I booked Sultan movie ticket on 6.7.16 for 10.20am on 7.7.16 (audi 3). Offer display that 25% cashback but no cashback received me till now.
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              S
              som pandey
              Jul 14, 2016
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              Address: Gautam Buddh Nagar, Uttar Pradesh
              Website: paytm.com

              Sir not reacharge my paytm wallet but money is debeted from my bank account bank officer said me wait 24 hr your wallet is reacharge but after 24 hr my paytm wallet is not reacharge and not add the money in my bank account. Sir please help me in this situation i am not faith on paytm this not right you deduct the my money and i am not satisfied by yor componey.
              My order no. [protected]
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                V
                vijayrivi
                from Ranchi, Jharkhand
                Jul 14, 2016
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                Address: Faridabad, Haryana, 121005

                Dear sir i recharge my idea mobile [protected] by paytm but recharge was failed details given below
                Rs50.00 debited to ac xx6932 on 10-jul 06:28-net txn: paytm [protected] paytm tot avbl bal-rs92.80 on 10-jul 06:28

                Rs50.00 debited to ac xx6932 on 10-jul 06:42-net txn: paytm [protected] paytm tot avbl bal-rs42.80 on 10-jul 06:42
                Your request to recharge 30 inr cannot be processed at this time. transaction number is dlr[protected]. these recharges are failed
                So i am requesting u to refund immediatly
                Thank you vijay srivastav
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                  V
                  Vivek9999
                  from Delhi, Delhi
                  Jul 13, 2016
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                  Address: 110076
                  Website: Paytm

                  Respected sir,
                  Today i call on paytm customer care number... at one hour regular i m on call but call is not connected.. my 289 rupees stuck on 11th july 2016 when i transfered this money to bank its shows pending i disnt get satisfactory responce on email when i complain on paytm.. even i disnt get email back now my money 333 rupees stuck again shows pending now fed up of this paytm website again and again same problem dont know how same problem. occur to me. i want that my money got back immediate bcz i need this money.. very urgent thanking u sir..
                  My account no is [protected]
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                    Y
                    Yuvayuv
                    from Mumbai, Maharashtra
                    Jul 13, 2016
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                    Address: Chennai, Tamil Nadu, 600082

                    I was really disappointed on your service.there is no proper respond on your side.if it repeats again i will be surely deactivate my account on Paytm.
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                      P
                      pravinya
                      from Hyderabad, Telangana
                      Jul 13, 2016
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                      Address: 500036
                      Website: paytm.com

                      I had purchased the bike (mahindra gusto) from rehana motors after getting confirmation from an authorized executive that i would get rs.5000 cash back when i place an order with paytm.com.


                      I was totally new to paytm.com and i do hardly unaware of how it works. this was the first time that i used the patytm.com service for cashback of rs.5000 on my bike purchase. that was the reason i took help from an authorized person at rehana motors to create an account with paytm.com and place an order ([protected]).


                      Prior to placing the order itself, i had paid the full amount payable in cash to the vendor and the vehicle got delivered on the same day (30th april 2016). i was in the view that the vendor would pay for the order placed with paytm.com thereafter.


                      Later i learnt that my order had failed (when i contacted the customer care after around 4 weeks after the order has been placed) due to some weird reason. but i did not receive any notification regarding the failure neither to my mobile or my email.


                      I understand that the personnel at rehana motors had done something wrong while tampering with my account.


                      I also know that there is a remedy for any issue. you simply can not say that because of a silly mistake (missing promo code), i am denied cashback. despite having access to every record of every transaction done with the website, you did never notified me of any failure with order placement.


                      I have every document to provide you as evidence in support of my case.


                      Please help me in getting back of my hard-earned money.
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                        S
                        Shreeabhi
                        from Ujjain, Madhya Pradesh
                        Jul 13, 2016
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                        Address: 462003
                        Website: Www.paytm.com

                        My order not reach on date, date of order is 9th july but order of my watch is not delivert order no is [protected]
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                          9
                          9818842902
                          from Gangtok, Sikkim
                          Jul 13, 2016
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                          Address: 110092

                          DEAR SIR,

                          YOUR Ref : PU0075 DTD. 02.07.2016 Rs. 97/-

                          We have transferring the amount in Patym account on dtd. 02.07.2016 same amount debited in my PNB Account but not yet credited in PAYTM account.

                          Request you please credit the amount in my Paytm Account

                          Regards

                          Ajay Kumar
                          Mob. : [protected]
                          Email : ajay.[protected]@gmail.com
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                            J
                            jibin8080
                            from Palghat, Kerala
                            Jul 13, 2016
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                            Address: Kottayam, Kerala, 686613
                            Website: www.paytm.com

                            I had one paytm account. last day i deposited 1000 rs from my bank account. that debited. after that i tried to recharge my phone. but that time paytm asked me it`s password. i loged in long time befor, so i forgot password. after this i tried to log in lot of time. but my tried got wast. and this 1000rs lost from my account. please do any help to get back my money to my bank account.
                            My contact number:[protected], [protected]
                            Email.:- [protected]@gmail.com
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                              R
                              Ravi ramaiah
                              from Bengaluru, Karnataka
                              Jul 13, 2016
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                              Address: Bangalore, Karnataka, 5600094
                              Website: NA

                              Hi,

                              481917 refer..

                              I have made the payment thru ICICI bank with reference no 481917 to get 20% offer on any purchase. The payment of Rs 8499 has made on 8th Jun with transaction reference 481917. I would like to know where this money has transacted. Please provide the details.
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                                M
                                Murali Srinivas
                                from Hubli, Karnataka
                                Jul 13, 2016
                                Resolved
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                                Resolved

                                Address: New Delhi, Delhi, 110019
                                Website: paytm.cok

                                I have got a frad call from the no [protected] possesing him as a Irctc employee and he said about my failed transaction in Irctc. He asked my debit card no and also linked phone no. Then he call me and answer him otp which is come to my mobile I told the otp then I saw Rs 4990 amount debit from my debit card and credited in PayTm Mobile Solutions account. I have the Txn no 100887 and the Pos no [protected] which is booked by the frad caller My debit card no is[protected].Please verify the above matter and take necessary action
                                Jul 15, 2016
                                Complaint marked as Resolved 
                                48 hours gone I can not receive any information from Paytm!
                                Jul 21, 2016
                                Updated by Murali Srinivas
                                I send my bank statement from 11 th July to 15 th July for this transaction to paytm care. There is clearly shown on the statement that around 3 30 pm Rs 4990 amount debited from my account. It was credited in Paytam Mobile Solutions Noida. With the txn no 100887. But there is no responce from paytm care.
                                Jul 23, 2016
                                Updated by Murali Srinivas
                                They will send a email to me. In that email they showed the amoujt Rs 4990 was credited in Axis Bank IFSC Code of the branch UTI 80000696 the name Himanshu Cus Id[protected]. He has no email.
                                They debited money from State Bank and deposited in Axis Bank. That is Paytm
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                                  A
                                  anurag_thakur
                                  from Mumbai, Maharashtra
                                  Jul 13, 2016
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                                  Address: 400089
                                  Website: paytm.com

                                  I had ordered samsung mc28h5025vk 28 l convection microwave oven order id #[protected] on 26.06.2016 from paytm. on 28.06.16, i rec a message that order has been cancelled by the seller. on 29.06.16 i receive an email that money has been refunded to my bank and it can take 7 working days to get the money in my account. it has been 13 days but still the money has not been credited to my account
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                                    G
                                    gaurav sharma93
                                    from Delhi, Delhi
                                    Jul 12, 2016
                                    Resolved
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                                    Resolved

                                    Address: Gautam Buddh Nagar, Uttar Pradesh, 403505
                                    Website: www.paytm.com

                                    I bought 1."basement bazaar hookah package" (rs. 579) and 2. "mya assorted hookah" (rs. 799) from paytm (order id - [protected]) on 29 june 2016 in the same package and from the same seller.
                                    The products when received were found defective and some of the items were missing. so, i initiated the return on the same day.
                                    The reverse pick up was done on 30th june by ecom express with reverse pickup order number [protected]. i had returned the complete package containing both the products.
                                    The refund against only one of the products i. e."mya assorted hookah" was added to my paytm account (rs.799) where as no refund against the "basement bazaar hookah package" (rs. 579) has not been added to my account despite writing so many mails to paytm for last 10 days.

                                    Paytm does not connect me directly to a customer care representative rather traps me in the recorded telephone support. even my mails are getting a system generated replies stating different excuses every time.

                                    Kindly refund my remaining amount of rs.599 or call me on[protected] for any clarification.

                                    Gaurav sharma
                                    [protected]
                                    [protected]@yahoo.co.in
                                    Jul 12, 2016
                                    Complaint marked as Resolved 
                                    resolved
                                    I want to reset my mobile number. and i have requested all my otp bymistake
                                    I have added amount of 100 to paytm wallet, my balance was 488 rs and it become 489. They just added 1 rupee instead of 100. I am calling help line number but they do no give option to talk with customer care representative. I sent an email but query is unresolved. They just write back with unrelated things.
                                    I was done a bsnl recharge of 26 rupees in which plan given that full talk time for four days but I have not got any talk time and rupees . I will complain in costumer care if you are not seriously solved my problem .
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                                      B
                                      bhatupatil
                                      from Ahmedabad, Gujarat
                                      Jul 12, 2016
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                                      Address: Surat, Gujarat, 394210

                                      Bhatu b patil
                                      Order number -[protected]
                                      Item - calvin charlie multi color set of 2 one by one offer
                                      Deliver by address one pcs and one pcs pending
                                      My mobile number-[protected]
                                      Please follow my complaint
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                                        K
                                        krishrathor
                                        Jul 12, 2016
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                                        Address: Kolar, Karnataka, 563115
                                        Website: paytm

                                        Two time deduction from credit card [protected]
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