Claimed

PayTM Mobile Solutions Complaints & Reviews

1
Last updated Mar 29, 2024
Complaints 20035
Resolved
1738
Unresolved
18297
Quick Links
Statistics
Share
Contacts

File a complaint to PayTM Mobile Solutions

Having problems with PayTM Mobile Solutions?

File a complaint and get it resolved by PayTM Mobile Solutions customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
PayTM Mobile Solutions
Customer Service Contacts

PayTM Mobile Solutions Phone Numbers

Toll free
1800 1800 1234
11131
5391
Phone
+91 12 0477 0770
8034
3676
+91 12 0306 2244
5032
3039

PayTM Mobile Solutions Website

PayTM Mobile Solutions Head Office Address

B-121, Sector 5
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India
201301

PayTM Mobile Solutions reviews & complaints page 676

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
SVK7
from Mysore, Karnataka
Report
Copy

Mobile recharge not done to my number

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:paytm.com

Date: july 17, 2016
Number:[protected]

Problem: i did recharge for my number [protected] with rs.26/- for msg offer and the transaction is successful but i didn't get any confirmation about recharge or msg balance.

I want to get my msg offer otherwise refund my amount asap, so that i will recharge my mobile.

Please look into this and do the needful....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
riya kapoor maheshari
from Boisar, Maharashtra
Report
Copy

Dummy phone received instead of an apple iphone

Address:Gautam Buddh Nagar, Uttar Pradesh, 110021
Website:paytm.com

Hello
I purchased an apple iphone 6s from paytm. When i received the product, there was no phone inside it, instead there was a dummy phone of micromax that too noj workable.

I contacted paytm, they asassured me that they will sought my problem in 48-72 hours. However, 7-8 have been passed. Still no reply has been received from their end.

An agent from the company called me up and investigated about...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
Thandav
from Coimbatore, Tamil Nadu
Report
Copy

Refund done only for one product

Address:500089

I purchased 2 items of same product in paytm and paid for 2 shipping charges but i received both of them in single package.
As the product is not fit i kept return request and gave both items to pickup person.
But they gave refund only for one item.
Order number: [protected]
Returned date: 18th june, 2016
Returned pickup courier: nuvo ex
Courier pickup id: ptm1640712...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
Santosh Tote
from Osmanabad, Maharashtra
Report
Copy

Payment deducted from credit card but not get to tata sky

Address:Pune, Maharashtra, +91
Website:PayTm

I ve made dth tata sky payment three time from paytm apps, but company which provides us tata sky service also sent sms that they got payments but on my tv screen payments outstanding is showing up to last date mean 18 of the months, and it ll shut down after due date while payment was made from our side, so pl do needful. Thanks. I didn't talk to paytm customers care no because there is no connectivity, so pl do needful, thanks....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Amit Bhuwania
from Kantabanji, Odisha
Report
Copy

Dell laptop refund not done since one month

Address:Jharsuguda, Odisha, 768201
Website:paytm.com/myorders/1818241960

I got the wrong laptop delivered upon received with order no [protected]. Then i called the paytm customer service center. Then i requested paytm for return.
They arranged the pickup through ecom express with airway bill no:[protected] on 27th june 2016. Pickup was successfully done, currior acknowledgement slip is attached.

Since then i am callling paytm, they say that they have not received the material. One of their...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:paytm.com

I have transferred the amount of Rs.1000 to one of the PayTM wallet yesterday. The amount has been deducted from my account but it has not transferred to the wallet yet.

Wallet Order ID - [protected]

Tried calling PayTM customer care but the number itself is not valid. I haven't seen such a worst customer friendly service provider yet....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Pathan Ashraf khan
from Ahmedabad, Gujarat
Report
Copy

Paytm wallet added money

Address:380001
Website:Paytm

Wallet transaction id: [protected] is not received in my wallet...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
chat2amit
from Gurgaon, Haryana
Report
Copy

Unhygienic food and unethical behavior by paytm

Address:Gurgaon, Haryana, 122017
Website:PAYTM.COM

The issue was closed by paytm si very customer insensitive manner.. (order # [protected].)
But had i ordered cashew which caused me food poisoning
This was a 1+1 deal, where i had opened only first packet as cashews were bad and expired and bad smelling..
Buy as paytm unethically refused to take back order and refund money..
I had throw first packet of cashew d'nature;

I had even openly abused paytm...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
Magesh M Raja
Report
Copy

Case issue

My order no is [protected] booked on 06 /july /2016. I dont know how to contact with you regarding my issue. Today (16-july-16) i received one mail stating your issue has been closed as duplicate. I cant understand what they trying to convey. Please send a message clearly, whether u resend my order or its over. I[censored] not resend give me courier details. Thats very useful for me to trace it. O'r refund my amount....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:-743165
Website:Paytm wallet app

I have sent 1000 rupees in one of my friends paytm i'd ([protected]). i have got confirmation from paytm via message. but the person is telling she is not received the money.

Wallet order id - [protected].

Can you please confirm whether the transaction was successfully completed or not. i also see the success message in paytm. please assist. for further information call me on [protected]....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rahuldubey44
from Bengaluru, Karnataka
Report
Copy

Fraud transaction - no response from paytm

Address:560037
Website:Paytm India

On 8th july 2016, a fraud transaction happened through my paytm account and rs 5000 were deducted. there was intimation via sms/email received for the same. after sending multiple requests to paytm care and cybercell no response was received.
Ticket no: 04263571
Ticket no:136876
It is highly irresponsible of paytm customer care team that after almost a week, there was no response.
Fraud transaction detail: dish...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rammi44
from Noida, Uttar Pradesh
Report
Copy

Airtel bill payment plz help me

Address:New Delhi, Delhi, 110009

Order number [protected]
Where is my money ..it's deducted from my bank 3000 plzz help me .. Oriental bank of India...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sunil Kumar S K
from Thiruvananthapuram, Kerala
Report
Copy

Item ordered not received

Address:695587
Website:paytm.com

I ordered 1) bike tyre oid - [protected] on 06.07.16 and 2) spanner - oid [protected] on 07.07.16, of which only spanner was delivered. When contacted paytm, many a time, they replied the items have been delivered, the complaints are closed considering duplicates. Replu received is attached herewith. The tyre costing rs.1344.00 has not been received till moment. Please help me out.

Sunil kumar
[protected]@gmail.combr...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mehtab Arabi Siddique
Report
Copy

Recharge amount not credited in my account

Address:New Delhi, Delhi, 110055
Website:www.paytm.com

I have made payments twice to my airtel mobile number for rs. 99 each by order no [protected], [protected] on dated 15th july 2016.
Both the amounts were not credited to airtel number and not even return to my paytm wallet account no [protected] till date....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kalyan Singh Goswami
Report
Copy

Recharge & payments of bills

Address:Gautam Buddh Nagar, Uttar Pradesh, 110092
Website:paytm.com

1. On 12.07.2016, i recharged my m no. [protected] [mtnl delhi] with rs. 4/ [rupees four only] on trial-basis vide the order no. [protected] via paytm and the amount was deducted from the wallet but my mobile was not recharged till today.
2. On 16.07.2016, i paid phone-bill in the sum of rs. 235/ for my another m no. [protected] vide order no. [protected] and there was an offer of cashback upto rs. 300/ bearing promocode: grab300. But...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Bahadursha sabjan
from Udupi, Karnataka
Report
Copy

Amount not credited to dish tv account

Address:Bangalore, Karnataka, 560039

I have made payments twice to dishtv for rs.1, 000 each by order no [protected], [protected] on dated 15th july 2016.
Both the amounts were not credited to dish tv account no [protected] till date.
I am getting message from dishtv about disconnection reminder which falls on 19th july 2016.
Please look into the matter and arrange to credit the amount to my dishtv account urgently.

Regards

Bahadurshabr...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
R
Ranjith Nivas
from Bengaluru, Karnataka
Report
Copy

Amount deducted from my account but not refunding after the order cancelled

Address:Gautam Buddh Nagar, Uttar Pradesh, 560016
Website:paytm.com

Hi team,

This is in regards to the bus ticket booked from paytm website through srs travels. Ticket got cancelled and got a email that i will get the refund back to my wallet, even after calling the customer care but i am not getting any resolution as the amount is not refunded. I am not getting any response from customer care and they neglect to take my issue from the day i placed the request and i spoke to the agent named...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rishi Shankar Mishra
from Delhi, Delhi
Report
Copy

No recharge but lost money dr m wallet

Address:New Delhi, Delhi, 110091
Website:Www.paytm.com

I wanted to recharge my number, so i selected amount and provided number in app, but afterall i didn't got recharge and i lost my wallet amount and didn't get recharge on my number. So, i want my money back. Its really annoying, it was very urgent and important at all. I want that some action must takes place against this habit. The internet services are for our goodness, but this is intolerative....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Biru Rajak
from Mumbai, Maharashtra
Report
Copy

Amount are deducted From A/C but not Paid by you

Address:Kolkata, West Bengal, 7000046

Dear Sir,

My name is Biru Rajak and my Mobile no-[protected] . i added of Rs.650.00 in my A/C and paid CESC bill of Rs.620.00 but i have receive a massage from CESC that your Payment are Unsuccessfully. Regarding this matter i could not contact your helpline No please contact me .

Please do needfully...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
tejasvi inamdar
from Mumbai, Maharashtra
Report
Copy

Wrong recharge plan

Address:400072

I recharge for my idea no-[protected] for full talktime for rs-115/- as shown by paytm app, but after recharge is success that recharge has done for 2g recharge that is totaly wrong

my order no-[protected]
transcation no-[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy

Recent comments about PayTM Mobile Solutions services