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PayTM Mobile Solutions Complaints & Reviews

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Updated: Oct 17, 2025
Complaints 20048
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Bad 😕 It seems that PayTM Mobile Solutions has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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PayTM Mobile Solutions reviews & complaints page 703

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H
himanshu kumar
May 25, 2016
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Address: 560035
Website: www.paytm.com

I have ordered "sony micro sd card 16 gb class 10 memory card with adapter" with order number [protected]. I haven't received the product till now. On 16th may, my order item status changes to delivered. I have raised a complain related to this with complain number "02278781". I got a online receipt from you displaying my false signature. Its almost 10 days now raising this concern. This time it was just memory card. I am worried if i would have ordered some costly item. I will think twice before ordering anything from paytm
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    L
    Lalitha Maddineni
    from Mumbai, Maharashtra
    May 25, 2016
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    Address: Bangalore, Karnataka, 560100
    Website: First cry and paytm

    Hi All,
    I have placed an order on first cry on[protected] through paytm wallet payment and on the screen it says order has been completed. Later after few minutes I have received an email saying order has been cancelled and amount 1071.70 (description - OS PAYTM ref no - pg-[protected]) has been deducted from my bank account.
    When I contacted first cry they said we haven't received the payment and we cancelled the order. For good they registered my complaint and they get back to me today saying we haven't received your payment for further clarification you can contact paytm. When I check with my bank they are saying if the not gone through then the amount will be revert back to you and they keeping me calm down. Who the hell have my money? After seeing reference, as per my understanding Paytm has my money please deduct that amount to card immediately within 24 to 48 hours.

    Thanks,
    Lalitha
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      S
      sathya kaverynathan
      from Delhi, Delhi
      May 24, 2016
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      Address: 600093
      Website: paytm.com

      I booked a bus ticket through Paytm with RSR Travels on May 16th 2016 and my money was also debited in the amount of Rs.912.04. But the Travels didn't allow me to board the bus stating that this ticket booking is a double entry and they don't have any gateway with Paytm for bus ticket booking and advised not to book tickets using paytm. They also added that they never get any issues when tickets are booked using Redbus application. I am tried of explaining this issue to Paytm care but they are still giving same answer stating I have completed the journey and they are not taking any steps to check with the Travels whether I boarded the bus or not.
      My order id [protected]. Paytm is money pluckers from innocent customers.
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        P
        pankajkatariya
        from Pune, Maharashtra
        May 24, 2016
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        Address: 411034
        Website: Paytm

        On 24-April-2016 I have transferred Rs.6000/- to Paytm Wallet from Axis Bank credit card.

        But after a month still month the amount is not deposited in Paytm Wallet.
        Axis Bank have confirmed that amount was transferred to Paytm.

        I have written twice/thrice to customer care of Paytm.
        This is my ticket no is 02523191, which i received on logging complain on Paytm website.

        Please refund the amount ASAP.
        View replies
        paytm deducted money from my bank a/c but the amount is still not reflecting in my paytm wallet nor it its deposited back to my bank account it's been more than 15 days now.. my order
        id-[protected]
        and registered mobile number is [protected]
        paytm u suck
        ill definitely complaint in police and will write to PM MODIJI.
        Reply
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          G
          gurus75
          from Dhari, Gujarat
          May 24, 2016
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          Address: Beed, Maharashtra, 431126
          Website: www.paytm.com

          I recharj my mo number [protected]
          date 16/04/2016 payment deduct 4 time rs 148 * 4 = 592 rupeed
          but recharj one time 592 - 148 = 444 rupeed
          this payment is not received in my paytm or sbh bank account
          so please solve my problem and return my money 444 rupees

          date transaction id
          (16-Apr[protected]IG0BVDNSB7 TRANSFER TO 6

          (16-Apr[protected]IG0BVDOFO7 TRANSFER TO 6


          (16-Apr[protected]IG0BVDOVY6 TRANSFER TO 6
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            H
            Heenaparveen
            from Mumbai, Maharashtra
            May 24, 2016
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            Address: New Delhi, Delhi, 110053
            Website: paytm.com

            At the time of making payment by online on 9 May 2016, payment
            made two times consecutively while proceeding payment for the course as M.A./M.Sc. Statistics (Applicant), the amount not yet refunded at my account. My account details mentioned hereunder:

            09-May-2016 TO TRANSFER
            INB Avenues India Pvt. Ltd[protected]IG0BYKRBQ7 511.45

            09-May-2016 TO TRANSFER
            INB Avenues India Pvt. Ltd[protected]IG0BYKSNU0 511.45


            Thanks.
            Heena Parveen
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              D
              Duraga
              May 24, 2016
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              Address: Pune, Maharashtra, 410501

              Hello,

              We have paid post paid bills from paytm dated 23.05.16. Amount are debited to my accounts but not received to idea they still showing as outstanding balance.

              Post paid bills payment details as per below.

              Mobile no amount paytm order no
              [protected] rs.399.61 [protected]
              [protected] rs.204.16 [protected]
              [protected] rs.193.73 [protected]
              Total 797.50

              Due to today is my last date to pay post paid bills, if this amount not received to service provider they will charge rs.50 fine against every bills. It will debit my accounts rs.150 against these three bills.

              Please pay these amount to idea or refund these to my account as early as possible.

              Thanks & regards,
              Gorakh khape
              [protected]
              View replies
              Dear Customer,

              We regret the inconvenience caused to you. We have your contact details. We will get back to you shortly.

              Thanks & Regards,
              Customer Care, Idea Cellular
              Reply
              Dear Customer,

              As per your telecon with our customer service associate on 31st May 2016, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

              Thanks & Regards,
              Customer Care, Idea Cellular
              Reply
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                S
                Sandip Sonvane
                from Vapi, Gujarat
                May 24, 2016
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                Address: Surat, Gujarat, 395002

                Money has been removed from my account but transaction is not done... Please do something about it im contacting since yesterday morning and i have done other transactions from the same bank and it is complete but the one in paytm is not done so please help
                Order number - ([protected])... I called the bank they said the transaction was confirmed so what in the helll is the problem... The same problem has been reported by many people still u dont take any measures to find solution...
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                  S
                  Sanju Arora
                  from New Delhi, Delhi
                  May 24, 2016
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                  Resolved

                  Address: Faridabad, Haryana, 121006
                  Website: www.paytm.com

                  Hallo sir by mistake i will put wrong detail to bank acount number and name will trasfer amount 5000 rs no one will get amount butt paytm debit by my amount paytm wallet tx id is [protected] its 22 hrs complete but no responce any my name sanjay [protected] i will tarsfer to icic bank bye mistak 1 digit change in acount number but paytm not back my amount
                  23-5-16 trasfer date 3:30 plz back my money its my humble request to you
                  Email :[protected]@gmail.com
                  May 24, 2016
                  Complaint marked as Resolved 
                  kuch nahi kar sakte ye yaha
                  View replies
                  yaha pad ke mere debit card ki detail leke mere acount se 20000 rs nikal liye
                  mobile number hai [protected]
                  [protected] ye number hai in bc mc ke kutte hai ye detail lete hai aor loot lkete hai greebo ko
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                    J
                    jasmeet2027
                    from Delhi, Delhi
                    May 24, 2016
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                    Hello,
                    my number is [protected]
                    i have recharged with rs300 on 24 may but my recharge got fail and money got deducted from my account, please help !!
                    i want my refund or recharge my number
                    also this is first time iam facing this type of problem
                    paytm never do this
                    i using paytm from last 2 years never happen like this
                    hope paytm will reply me soon
                    thanks !!
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                      D
                      Dhananjaya M S
                      from Kumta, Karnataka
                      May 24, 2016
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                      Worst customer care service

                      Address: 560035
                      Website: Paytm wallet

                      Hi Team,

                      I have some transaction issue in PayTm, I am trying to connect them from past 2 days continuously but i am not able to connect them. I tried calling them more than 100 times and every time line busy. one of the worst customer care i have seen.

                      Please give some respect to customer and Improve your quality of Customer care service. I need immediate call from you to resolve my issue. Please call back.br...
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                      T
                      Tejender Gusain
                      May 24, 2016
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                      Address: New Delhi, Delhi, 110042

                      Sir
                      There is a one problem from my site. I m using this app from 10 month, every recharge i received 5% cash back but right now there is no cash back on mobile recharge this offer applicable only for new user. I think this is my last recharge i don't want to use pytm in future.

                      Plz solve my problem & i need your reply as soon possible.


                      Thanks
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                        K
                        Kamalesh68
                        from Tiruchirappalli, Tamil Nadu
                        May 24, 2016
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                        Website: www.paytm.com

                        I booked a ticket through paytm gateway on 10.05.2016. The transaction reference is inb avenues india pvt. Ltd, ref. No.[protected]ig0bypxlf2, for rs. 490.00 and the transaction id is: [protected]. When i contacted the technical people in cc avenues through live chat they told that the transaction was successful and the money is with paytm. But the ticket is not booked. Till now (24/5/2016) the amount is not refunded to my account. My e-mail id is: [protected]@yahoo.Co.In and mobile no. [protected]. Kindly do the needful for refunding the amount immediately
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                          S
                          shraddhasshetty
                          from Bengaluru, Karnataka
                          May 24, 2016
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                          Address: 560016
                          Website: paytm

                          Money has been removed from my account but transaction is not done... please do something about it im contacting since yesterday morning and i have done other transactions from the same bank and it is complete but the one in paytm is not done so please help
                          order number-([protected])... i called the bank they said the transaction was confirmed so what in the helll is the problem... the same problem has been reported by many people still u dont take any measures to find solution
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                            S
                            surinder kanda
                            from Basi, Punjab
                            May 24, 2016
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                            Address: 141007

                            I have done rcharge of rs 1103. My mobile no [protected] on date 21/5/2016 at night
                            11:35 pm. The money cut from my account at same time but recharge not done or not add in my pay tm walut.
                            Plese done recharge or refund my money.

                            Order no [protected]
                            Time 21 may 2016 11:31 pm
                            Resolve this issue
                            Bsnl regcarge full talk timei have done rchargeof rs 1103. My mobile no [protected] on date 21/5/2016 at night
                            11:35 pm. The money cut from my account at same time but recharge not done or not add in my pay tm walut.
                            Plese done recharge or refund my money.

                            Order no [protected]
                            Time 21 may 2016 11:31 pm
                            Resolve this issue
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                              A
                              Abhijeet Likeme
                              from Mahoba, Uttar Pradesh
                              May 23, 2016
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                              Address: New Delhi, Delhi, 110044
                              Website: paytm.com

                              I had placed an order of "panasonic er206kk trimmer for men (Black)" which has shown for the amont of 34 rs. On 21st may 2016 around 08:45:46 am. Order id is [protected]. My payment was approved by paytm and they sent a confirmation for the same, the expected delivery date was 25th to 28th may 2016 i dont know why but they cancelled my order saying it was an system error. If they cannot provides discounts then why do they give offers this is very disappointing from paytm. I have the screenshot of their listing for 34rs. And also have confirmation mail & messege this is not something which happend due to the fault of customer, it is the fault of paytm i just want that product in same price. Review the caancelled order and renew if for 34rs. Thanks and this is my contact no. [protected].
                              Complainant name: abhijeet
                              Industry: ecommerce
                              May 24, 2016
                              Updated by Abhijeet Likeme                               they are not taking any type of action what i do ?
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                                R
                                ravipatel_5748
                                from Junagadh, Gujarat
                                May 23, 2016
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                                Address: 201301
                                Website: paytm.com

                                Dear sir/madam,

                                I have paid 3228 for my electricity bill on 21 may 2016 but still it was not done or successful and also no response from paytm customer care so i am request you to plz do needful and provide my money back. I have raised somany time complain to paytm care and its ticket no is 02517977 with reference to parent ticket 02389567. Please help me
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                                  T
                                  tejender pal
                                  from Chennai, Tamil Nadu
                                  May 23, 2016
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                                  Address: 126102
                                  Website: www.paytm.com

                                  I bought 50" led from the paytm site. They told me that they are giving discount of 40% on the mrp of the led which on the site at that time was 71, 99o/- but when i received the product, mrp was 59, 990/- rs. They are frauding with the costumers by showing them incorrect mrp and on that they are giving huge discount. Kindly stop them and protect the consumers' fate.
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                                    K
                                    Karthik Bathina
                                    May 23, 2016
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                                    Address: Bangalore, Karnataka, 560037
                                    Website: www.paytm.com

                                    Without sending the ordered product.. They just changed status as returned and refunded the amount.. Which gave me a loss of 1670rs.

                                    Frauding the customer with less price... And finally without sending the product they are cheating us..


                                    Because of this i lost almost money and paytm people got profited...


                                    Please do a need ful and punish the paytm founders...
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                                      R
                                      RichardG
                                      from Kolkata, West Bengal
                                      May 23, 2016
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                                      Address: 700079
                                      Website: paytm.com

                                      I ordered for lino perros women handbag on april 03, 2016. The product was delivered on april 11, 2016 at my address. The product was damaged and i asked for return on the following day on april 12, 2016. They assured me a pick up within 3 to 4 days. Even after repeated reminders till date they did not pick up the product. The following snapshots will help to show their negligence and irresponsibility to take back or refund the damaged product they delivered.
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