Claimed

PayTM Mobile Solutions Complaints & Reviews

1
Last updated Mar 29, 2024
Complaints 20035
Resolved
1738
Unresolved
18297
Quick Links
Statistics
Share
Contacts

File a complaint to PayTM Mobile Solutions

Having problems with PayTM Mobile Solutions?

File a complaint and get it resolved by PayTM Mobile Solutions customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
PayTM Mobile Solutions
Customer Service Contacts

PayTM Mobile Solutions Phone Numbers

Toll free
1800 1800 1234
11131
5391
Phone
+91 12 0477 0770
8034
3676
+91 12 0306 2244
5032
3039

PayTM Mobile Solutions Website

PayTM Mobile Solutions Head Office Address

B-121, Sector 5
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India
201301

PayTM Mobile Solutions reviews & complaints page 699

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
Address:Yamuna Nagar, Haryana, 135001

Damaged item

We are sorry about that and will arrange for return. You just have to raise a return request with the images of the damaged product (With damaged area highlighted), invoice and outer and inner packing.
Copy & paste on your side...

Now my product detail..
Paytm sku - fdsa1 26-sb
Item name - (Item # [protected]) f1 3d magnifier mobile holder (Black)
Qty - 1
Value...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
J
jatinder kumar dhar
from New Delhi, Delhi
Report
Copy

Amount not transferred to D2H

Address:New Delhi, Delhi, 110085
Website:PAY TM

Yesterday i made a payment of rs 285/- through paytm for d2h for recharging my d2h services.
paytm sent me a message that transaction is succussful and bank has debited an amount of 285/- from my a/ct.
BUT YOU HAVE NOT TRANSFERRED THE 285/- TO D2H WITH THE REASON THEY HAVE STOPPED THE SERVICES AND FROM YESTERDAY I AM WASTING MY TIME
EITHER YOU REFUND MY 285/- OR TRANSFERRED THE MONEY TO D2H...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
b.s
from Kolkata, West Bengal
Report
Copy

Payment received but bill not paid

Address:700157
Website:paytm.com

I tried to pay the cesc bill on 23rd may. amount deducted but bill not paid Order Id [protected]. they said money with bank. but bank said money with paytm. I send several mails including pdf statement but they still giving cut copy paste answer and asking for statement. I dont know what is going on? Then I paid the bill from different side. amount was rs 620....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Gourav_29
from Pune, Maharashtra
Report
Copy

Money not received for failed payment

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:paytm.com

Hi Sir,

I tried making a payment on ebay.in using my Paytm wallet. First time my payment got failed but money got deducted from.my paytm wallet. When I contacted Paytm Care, they told me that my wallet balance will.be rolled back withom 48 hours. I again tried to make the payment usimg my spouse's Paytm wallet. Again the money was deducted but the transaction went unsuccessful.


Now even after waiting...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
nagrasatnam
from Gagret, Himachal Pradesh
Report
Copy

Recharge of tatasky

Address:140406
Website:www.paytm.com

Dear sir
31/5/2016 ko maine tatasky karne ke liye apne debit card ko use kiya but mere a/c se payment RS.570/ be kat gye aur tatasky recharge nahi hua so please meri payment refund kardo ya phir mera tatasky recharge kardo please mera tatasky id no.[protected] hai
apki tarf se jo phone verification no. aya vo 905642
570/- ki payment ki paytm txn no.[protected]
pos-no.00003332
mera debit card no.[protected]br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ajaysagar
from Chennai, Tamil Nadu
Report
Copy

Paytm not refunding my money

Address:400705
Website:paytm.com

I have done a transaction of Rs. 650 This are details of transaction (Paytm Order #[protected]Paytm Cash Txn ID [protected]-05-29 10:04:23 PM)
this is my ticket no. that is generated by paytm team[protected] with reference to parent ticket 02828267 .

But i havn't received any refund from paytm.

please look in this matter as soon as possible

regards
ajay...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rahul Ravani
from Bhuj, Gujarat
Report
Copy

Refund of shoes not received

Address:Banaskantha, Gujarat, 385565
Website:www.paytm.com

My name is Raul ravani. My order was already return to alka enterprise.date-13/2/2016.add-pocket b-5/94 sector 3, rohini, delhi, 110085.my order Id is [protected].columbus blue shoes already return to alka enterprise.but no any reply.this product received to alka enterprise on 15/2/2016.alka enterprise told me i hant received any product by you.please help...
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Prien
from Pune, Maharashtra
Report
Copy

Unethical behavior for benefit not received

Address:400080
Website:www.paytm.com

Hi, I had done a recharge for my AIRTEL number from PAYTM on '[protected] at 22:57:11'. PAYTM says order is successful and amount has been deducted from my account, but I never received the benefit. On contacting paytm, they ask me to contact AIRTEL, and AIRTEL says I need to go to PAYTM again. What am I supposed to do. Since the re-charge was done from PAYTM, are they supposed to handle such issues? This has happened to me second time and...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
sukhiray
from Mumbai, Maharashtra
Report
Copy

Transaction made from bank but not done to receiver

Address:Gautam Buddh Nagar, Uttar Pradesh
Website:www.paytm.com

Paytm_wallet

Added to account
Paytm cash txn id [protected]
[protected]:20:32 am

-
Rs 394
Success
Bank txn id: [protected]

The above transaction has not been done. No amount is received by receiving end customer.
Paytm is not responding to this issue. There is no phone number using which we can talk to them directly....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Y
yashp28
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Transaction is failed from yatra.com & debited from paytm wallet

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:paytm.com

Actually I booked a ticket from Mumbai to Delhi on 31/05/2016 and
money also detected from hdfc credit account but the ticket was not
booked and confirmed.
The transaction id of amount debited to paytm wallet is AccountPaytm
Cash Txn ID [protected] and the bank transaction is [protected] . i
request you to refend the amount to my credit account of hdfc
bank asap. I have also attached the patym...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
6 Comments
Report
Copy
N
Neha_arora_54
Report
Copy

Account disabled without informing

Address:122001
Website:www.paytm.com

Hello
I have had an account with Paytm since few months and had been actively using it. From past a month I had not been able to place any order. So at first, I sent a querry about it with a screen shot. I got a revert stating the team will work on it and get back within 3 days. After a few days I tried again but I still couldn't place any order. I again sent an enquiry but all in vain. After sending these enquiries a couple of times...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Amit_11
from Chennai, Tamil Nadu
Mar 2, 2022
This thread was updated on Mar 2, 2022
Report
Copy

I have not received my cash back

Address:New Delhi, Delhi, 132103
Website:www.paytm.com

I have duly filled my google forms asking my detail info about my college and all and paytm promised to give 500 cashback on it . but its been a week since i have fiolled the form but i havent received the cashback
I have even raised the complain 2 times but still thee is no response
Ticket # 02748230 : Other
Ticket # 02748211 : Other
Ticket # 02748228 : Other
Ticket # 02748224 : Other
this is customer...
Helpful
3 other people found this review helpful
3 found this helpful
2 Comments
Report
Copy
S
shibufms
from Thiruvananthapuram, Kerala
Report
Copy

Cheating with wrong product :marble stone

Address:New Delhi, Delhi

Hi team,
Cc to ceo: vijay shekhar sharma
Order no :[protected]
Sub: cheating with wrong product :marble stone
I ordered a grea black slipper, but i got a shipment of marble stone with fully packed with paytm cover and paytm order voucher.
Please take the necessary action against this bloody business of corresponding agency.
Please do the needful.

Will upload more images upon request.br...
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Simha Nara
from Bengaluru, Karnataka
Report
Copy

Fraud paytm. Money needs to be refunded

Address:Bangalore, Karnataka, 560067
Website:www.paytm.com

Ph - [protected] email : [protected]@gmail.com
Ticket #[protected]: — sent an email for refund of rs. 436. Called and informed them multiple time.In the email they say that they will refund but its been a month already nothing is happening. Complained again day before yesterday with complaint number 02597703 # complaint number tanuj sharma. He said i should get a reply within 24 hrs but looks like nothing is happening. This has...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.paytm.com

My order id - [protected]
I booked a bus for my father in law on 31st may at 1:15pm. But due to health concern he could not travel. I tried to cancel the ticket. The link in website and in their app was not working. As per the terms and conditions for bus ticket cancellation i have tried to cancel the bus ticket. From 9:45am today (Ie more than 3hrs before travel time). I tried in both website and in the app as well. I believe that...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sam_boy
from Delhi, Delhi
Report
Copy

Money deducted but metro card recharge not done

Address:Gautam Buddh Nagar, Uttar Pradesh
Website:paytm.com

On 29/5/16 i recharged my delhi metro card for rs 100/- and money was deducted from my account but never reflected on my metro card and now neither they are recharging my card nor refunding my amount despite of writing several emails no reply has came and unreachable on phone they seems cheaters and fraudsters stay away from them if you don't want to loose your money.

[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sarika Thakur
from Bengaluru, Karnataka
Report
Copy

Incorrect tracking details

Address:411002
Website:paytm.com

I ordered fossil es3435 women's analog watchfossil es3435 women's analog watch with
Awb no.[protected]
Order no - [protected]
From registered mail id [protected]@gmail.com

When i tried tracking my product its showed me "delivery failed on 30 may 16 reason : - cid - consignee not available", where as i did not received any phone nor any msg regarding this. Then i called paytm customer...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
anjali mulge
from Delhi, Delhi
Report
Copy

Failing in returning cancelled order payment

Address:Pune, Maharashtra, 411037
Website:Paytm

I had ordered food on 10th may 2016 which i had to cancel following the hotel manager's request. On verifying with paytm, paytm assured me tor return a total paid amount in the online order in coming 7 days. But still i haven't got any cashback or any amount refilled in my paytm account. For worsening my first experience with paytm, their customer care contact no. Is always busy or i have some problem connecting to them. When should i expect...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kratish
from Lunavada, Gujarat
Report
Copy

Paytm money deducted but phone number never recharged

Address:Ahmedabad, Gujarat
Website:Paytm

I recharged my phone with amount of rs.249 (Data pack) and my paytm order (No [protected]) summery said that the recahrge was successful. Money got deducted from my bank account but my phone was never recharged!

I called customer care of paytm and in that process they tell to press 9 for talking to customer care operators but when i pressed key 9 its saying "invalid input". Tried 10 times same thing faced....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
premnec
from Hyderabad, Telangana
Report
Copy

Paytm wallet amount not added

Address:600113
Website:www.paytm.com

I had 5 paytm coupens and added rs.30 to paytm wallet using promo code on 14-may-2016. All 5 codes were verified successfully stating amount will be credited to wallet in 24 hours. But, till now i have not received the amount rs 150 in my wallet.

Therefore, i logged a case with paytm care on may 21.

My ticket no is 02430212. Post which i have received one more mail asking for few more information and i have sent...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy