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PayTM Mobile Solutions Complaints & Reviews

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Updated: Oct 17, 2025
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PayTM Mobile Solutions reviews & complaints page 699

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D
Darshna91
from New Delhi, Delhi
Jun 3, 2016
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Address: Surat, Gujarat, 395001

Few days back i recharged my phone with paytm... Rs 500 got deducted from my bank and 58 from my paytm wallet... But sumthing happend and my payment got failed... I havent recieved amt back in my bank.. Juz recieved 58rs in my paytm wallet
My ticket no. Is 02850384
And thrz bo proper toll free no. So that we can tok to execuitve and get some guidance
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    N
    NamasteRAZZ
    from Bhubaneshwar, Odisha
    Jun 3, 2016
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    Address: Tiruvallur, Tamil Nadu, 600037
    Website: PayTm

    I recharged twice through this paytm on my dth number. Order no1. [protected] for an amount 227 rupees and order no2. [protected] for an amount of 150 rupees. Both showed recharge is successful. But it is not.
    This paytm is cheating the customers even after complaining to their customer care centres. Not responding to the mails and there is no number to call this customer care. Government officials had money to give license to this middle class cheating company.
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      V
      vipulraheja
      from Pune, Maharashtra
      Jun 3, 2016
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      Address: Udham Singh Nagar, Uttarakhand, 263153

      Dear sir/mam,

      Rs. 200 recharge of delhi metro card done through my paytm id - [protected]@gmail.com
      Recharge successful show in paytm but balance not reached at my card.
      Please resolve issue asap.
      Order id - #[protected]
      Delhi metro card no – 55705134
      Amount – 200
      Date – 26.05.16
      Dmrc transaction id – 1100046

      No response given by paytm on my mail. (Screenshot attached)
      Worst service of paytm.
      [protected]@paytm.com waste initiative from paytm because they don't respond to mail.
      Freecharge is more better than paytm.

      I want my money back to my bank account.

      Please resolve issue as soon as possible.


      Thanks & regards
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        A
        avnendra pratap singh
        from Gurgaon, Haryana
        Jun 3, 2016
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        Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

        Am buying this phone second handed
        my apple phone is locked and am submitted my phone in apple store but and with invoice but apple service provider want to retailer email address and mobile number on invoice then they can repair my phone please
        send me invoice with the retailer details
        my email address is - avnendra.[protected]@gmail.com
        invoice number is- 25520/2015-16/40203
        paytm order id is- [protected]
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          P
          Param mlp
          from Gurgaon, Haryana
          Jun 3, 2016
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          Address: Yamuna Nagar, Haryana, 135001

          My paytm sku - fdsa 1 26-sb
          Item name - (Item # [protected]) f 1 3d magnifier mobile holder (Black)

          This product is broken
          Plz replace product
          And find attachments (*images for broken product)
          I have allready complaint submit on 2/6/16
          At your complaint registration form via online...
          I am waiting for your feedback earlier...
          My contect no. [protected] and [protected]
          disappointing
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            G
            Gafur fulari
            from Pune, Maharashtra
            Jun 3, 2016
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            Address: 431005

            My order no is[protected]

            Invoice
            Invoice number: 21810/2016-17/137992
            Invoice date :[protected]
            Adorable assorted cotton tube bra
            Set of 2

            Invoice
            Invoice number: 21810/2016-17/137992
            Invoice date :[protected]
            Sold by
            Pooja international
            Pooja international, lala ka bazaar, lashkar, gwalior
            Vat/ tin no: [protected]
            Pan: boxpk0162d
            Cst no:
            Shipping address
            Billing address
            Iraj
            Iraj manjil, kirarn shop near
            Galli no. 12 indranagar, bayjipura
            Aurangabad, maharastra - 431005
            Iraj
            Iraj manjil, kirarn shop near
            Galli no. 12 indranagar, bayjipura
            Aurangabad, maharastra - 431005
            Description
            Qty
            Price (Inr)
            Total amount
            (Inr)
            Adorable assorted cotton tube bra
            Set of 2
            1
            109
            109
            Total
            1
            109
            109
            Total amount in words:
            One hundred nine rupees only
            (For kuku ki dukaan)
            Declaration:
            We declare that this invoice shows the actual price of the goods described above and that all particulars are true and correct. The goods sold are
            Intended for end user consumption and not for resale.
            Customer acknowledgement:
            I siraj confirm that the said products are being purchased for my internal/personal consumption and not for re-sale. I further understand and ag
            Bloomers are not received in the packet delivered to me.
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              R
              Ruchit Saxena
              from Noida, Uttar Pradesh
              Jun 3, 2016
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              Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
              Website: www.paytm.com

              Hi Team,

              I Have recharged 3G data pack of Rs.295 on 31st of may but neither I get any data usage nor any benefit.
              I also talked to airtel customer care but they are saying that which benefits I am getting of 295 Rs on paytm that is of Rs 296 as per airtel data base. So kindly try to return my 295 Bucks in my paytm Wallet ASAP. As I am enjoying my services kindly do the needful therefore I can resume my services.

              And I am trying to get with customer care but not able to reach all the no. is out of order. and website is not working properly.
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                S
                sharmababy
                from Nadaun, Himachal Pradesh
                Jun 2, 2016
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                Address: Faridkot, Punjab, 151203
                Website: Paytm

                Mene Ek electricity bill pay Kiya tha, the amount was 1169.mene phele bhi kafi payment ki hai but kafi bar mere 2 tym charges deduct ho chuke aa...jo k vapas bhi aa gye hai. Ye amount 1169 meri two time deduct ho gyi...But mujhe mere pase vapas nhi mile abhi tak jo second tym deduct hoye aa...Main 2 month se try kr rhi hoon...Main BOI ki branch mein bhi complaint kr k aa chuki hoon...But there is no resolution..now I m frustrate...what I do
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                  D
                  dineshkumarv
                  from Chennai, Tamil Nadu
                  Jun 2, 2016
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                  Address: 641018
                  Website: paytm online recharge

                  Hi,

                  last April I recharged RS 110 to my reliance prepaid mobile number [protected], but I didn't got that amount .So I mailed to [protected]@paytm.com and also I received replay mail but now it self I didn't get the amount/refund it .So please tack action about this issue.

                  the below details for you,

                  1. Recharge value : RS 110
                  2. Order Number :[protected]
                  Dear Dinesh,

                  Our customer service team has informed us that your concerns have been addressed. Let us take this opportunity to assure you that we strive to provide you with the best of our services, at all times.

                  Regards,
                  Reliance Communications
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                    P
                    Palwindee
                    from Kolkata, West Bengal
                    Jun 2, 2016
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                    Address: Gurdaspur, Punjab

                    Pl refer to my Paytm wallet Txn ID [protected] and [protected] of dated 2 Jun 2016 vide which I have requested to refund Rs 200 to my bank account. (Due ti two failed txn amount was deducted from my bank and credited into my wallet. Further I had clicked the button showing send money back to bank) No money has been credited to my bank and my Wallet balance also deducted. please confirm
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                      P
                      praveen sharma9619014327
                      from Mumbai, Maharashtra
                      Jun 2, 2016
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                      Address: Mumbai City, Maharashtra, 400074
                      Website: paytm

                      I have booked a order and today i got my order delivery but there is problem the delivery boy is deliverd only one quantity in this my product name is(Wayfarer blackkk1 nd my order no. is [protected] awb no.[protected]i have paid 90+ delivery charge i want relay on call [protected] today date is 02/06/2016 at 1.30pm hi is deliver the order and also he is not his no. and also he is not called me for deliver direct he come at my home and deliver
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                        K
                        kavitha shellikeri
                        from Bengaluru, Karnataka
                        Jun 2, 2016
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                        Address: 560071

                        Hi,

                        I was making the payment for ISTQB exam thru your portal & the amount has been deducted twice. Please find the screenshot below. The amount that was supposed to be deducted was Rs.4622.47 only but I see that the same amount has been deducted twice. Requesting you to reimburse amount Rs.4622.47/- which has deducted for the 2nd time to the account back.

                        Please let me know if you need any information on the same. If it was a small amount I would have ignored but Rs.4000 /- is a big amount. Please reimburse the amount.
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                          G
                          gopbandhujena
                          from Mumbai, Maharashtra
                          Jun 2, 2016
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                          Address: 834008

                          This is to bring to your notice that a seller active on many websites is stealing money from people.
                          He posted an ad on 91mobiles and then mislead people. He confirmed that if we buy the phone using paytm then only the offer is valid.
                          I checked paytm and found no such phone model listed and called seller.
                          He told that he is generating an order and asked my mobile no. And email id and hacked my paytm wallet. He stole rs 4500 and transferred to his account.
                          I complained on paytm. Paytm replied that amount can't be refunded. You can report this issue to your nearest cyber police station and provide the bank details of the hacker along with his contact details.
                          His details are as follows:
                          Ebay seller id: viza_seller_2016
                          Email id: [protected]@gmail.com
                          Account number - [protected]
                          Ifsc code - bkid0004598,
                          Bank name - bank of india
                          Phone details:
                          +91-[protected]
                          +91-[protected]
                          +91-[protected]
                          When i searched the number on google, i came to know that he is a professional thief and on many sites he is false selling his products. I have made a police complaint also.
                          This mail is to raise concern that please stop this thief. This person has cheated many and still continuing his business. The seller picks up phone and answer "do anything you can" please help as such people are misleading and steal money from people.
                          Also websites like paytm are entertaining sellers without proper background check. Sorry to say that the faith which i had with paytm and its transaction security policy has ended.
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                            P
                            Param mlp
                            from Gurgaon, Haryana
                            Jun 2, 2016
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                            Address: Yamuna Nagar, Haryana, 135001

                            Damaged item

                            We are sorry about that and will arrange for return. You just have to raise a return request with the images of the damaged product (With damaged area highlighted), invoice and outer and inner packing.
                            Copy & paste on your side...

                            Now my product detail..
                            Paytm sku - fdsa1 26-sb
                            Item name - (Item # [protected]) f1 3d magnifier mobile holder (Black)
                            Qty - 1
                            Value - 74
                            Shipping charge - 49
                            Final amount - 123

                            Payment summary

                            Dc transaction no 921727 rs. 123 subtotalrs. 74shippingrs 49
                            Order totalrs. 123
                            hole break screen of 3dEnlarged screen mobile phone
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                              J
                              jatinder kumar dhar
                              from New Delhi, Delhi
                              Jun 2, 2016
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                              Address: New Delhi, Delhi, 110085
                              Website: PAY TM

                              Yesterday i made a payment of rs 285/- through paytm for d2h for recharging my d2h services.
                              paytm sent me a message that transaction is succussful and bank has debited an amount of 285/- from my a/ct.
                              BUT YOU HAVE NOT TRANSFERRED THE 285/- TO D2H WITH THE REASON THEY HAVE STOPPED THE SERVICES AND FROM YESTERDAY I AM WASTING MY TIME
                              EITHER YOU REFUND MY 285/- OR TRANSFERRED THE MONEY TO D2H
                              Jun 02, 2016
                              Updated by jatinder kumar dhar
                              This is to inform you that some employee from PAYTM asked me to fill the particulars on the www.rbipayment doorway.com site, as I was asking him why my payment of rs 285/- ( which i made yesterday by paytm -transaction no-[protected] ) has not been credited to D2H.
                              He asked me to fill the particulars today at 3.33 to 3.53.
                              I filled all the particulars and within one minute he made 2 transactions of rs 2500/- each ( total 5000/- ) to vodaphone bill, as i got the sms from bank.
                              Who is this great fraud, refund my money, otherwise you will have to pay for it.
                              I have lodged a complain to police department, to the bank and more will be done, if my money is not transferred to my account immediately.
                              this is a serious matter, as there are big frauds in PAYTM.
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                                B
                                b.s
                                from Kolkata, West Bengal
                                Jun 2, 2016
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                                Address: 700157
                                Website: paytm.com

                                I tried to pay the cesc bill on 23rd may. amount deducted but bill not paid Order Id [protected]. they said money with bank. but bank said money with paytm. I send several mails including pdf statement but they still giving cut copy paste answer and asking for statement. I dont know what is going on? Then I paid the bill from different side. amount was rs 620.
                                Jun 02, 2016
                                Updated by b.s
                                My name is bibaswa. i was paying cesc bill for my sisters. one bill paid another money was deducted but bill was not paid. i asked bank they said money is not with them. i asked paytm already given few mails and submit the bank statement but still got only cut copy reply from site. yesterday submit bank statement but still they asking for it. i dont know that they are not able to read or they need that money to run the company.amount was only rs 620.
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                                  G
                                  Gourav_29
                                  from Pune, Maharashtra
                                  Jun 2, 2016
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                                  Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                                  Website: paytm.com

                                  Hi Sir,

                                  I tried making a payment on ebay.in using my Paytm wallet. First time my payment got failed but money got deducted from.my paytm wallet. When I contacted Paytm Care, they told me that my wallet balance will.be rolled back withom 48 hours. I again tried to make the payment usimg my spouse's Paytm wallet. Again the money was deducted but the transaction went unsuccessful.


                                  Now even after waiting for 72 hrs, I have not received my money in either of the Paytm wallets.

                                  Here are the details of both the transactions:

                                  First Txn: 29th May
                                  Billdesk Order# FPT[protected]
                                  Paytm Txn Id # [protected]

                                  Second Txn: 31 May
                                  Billdesk Order# FPT[protected]
                                  Paytm Txn Id # [protected]

                                  I have sent multiple emails to Paytm but they are not even bothered to look into my problem. Pleasw help me to get my money back.

                                  Regards,
                                  Maanya
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                                    N
                                    nagrasatnam
                                    from Gagret, Himachal Pradesh
                                    Jun 2, 2016
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                                    Address: 140406
                                    Website: www.paytm.com

                                    Dear sir
                                    31/5/2016 ko maine tatasky karne ke liye apne debit card ko use kiya but mere a/c se payment RS.570/ be kat gye aur tatasky recharge nahi hua so please meri payment refund kardo ya phir mera tatasky recharge kardo please mera tatasky id no.[protected] hai
                                    apki tarf se jo phone verification no. aya vo 905642
                                    570/- ki payment ki paytm txn no.[protected]
                                    pos-no.00003332
                                    mera debit card no.[protected]
                                    pls sir jo be aap kar sakte ho pls tata sky recharge kardo
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                                      ajaysagar
                                      from Chennai, Tamil Nadu
                                      Jun 2, 2016
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                                      Address: 400705
                                      Website: paytm.com

                                      I have done a transaction of Rs. 650 This are details of transaction (Paytm Order #[protected]Paytm Cash Txn ID [protected]-05-29 10:04:23 PM)
                                      this is my ticket no. that is generated by paytm team[protected] with reference to parent ticket 02828267 .

                                      But i havn't received any refund from paytm.

                                      please look in this matter as soon as possible

                                      regards
                                      ajay
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                                        Rahul Ravani
                                        from Bhuj, Gujarat
                                        Jun 2, 2016
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                                        Address: Banaskantha, Gujarat, 385565
                                        Website: www.paytm.com

                                        My name is Raul ravani. My order was already return to alka enterprise.date-13/2/2016.add-pocket b-5/94 sector 3, rohini, delhi, 110085.my order Id is [protected].columbus blue shoes already return to alka enterprise.but no any reply.this product received to alka enterprise on 15/2/2016.alka enterprise told me i hant received any product by you.please help
                                        Jun 03, 2016
                                        Updated by Rahul Ravani
                                        My name is Rahul ravani. My order was already return to alka enterprise.date-13/2/2016.add-pocket b-5/94 sector 3, rohini, delhi, 110085.my order Id is [protected].columbus blue shoes already return to alka enterprise.but no any reply.this product received to alka enterprise on 15/2/2016.no any answer from alka enterprise for shoes.told me i have no any product received by you.please help.
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