PayTM Mobile Solutions Complaints & Reviews

[paytm care] re: rctkt - others
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[protected]@paytm.com

Mar 17

To me
Regarding your experience with paytm
Ticket #[protected]: rctkt - others


Spshibu, mar 18, 02:53:

Hello sunil,

We understand that the refund of inr. 1652 is still not reflecting in your bank account/card. Sometimes, bank takes little longer to get this amount reflected in your bank account/card.

We have checked your account and noticed that you have already initiated a refund request of inr 1652 on[protected] . Your bank may take 3-10 working days (And sometimes even more) to show this money in your account/card. And you can again add money to your paytm wallet.

If your refund is not credited within 10 days, let us know. We will look into this.

If you need any further assistance, please let us know.

Thanks and regards
Paytm care


Ssgaur2004, mar 17, 14:24:

Name: ssgaur2004 | email id: [protected]@gmail.com | order number: rctkt - | message: sir,
Please cancel the transaction no. [protected] dated 16.03.2015 for rs. 1652.00, which was done wrongly by me & deposit the refund of rs. In my paytm wallet urgently.

Thanks & regards,
Sunil sharma | issue type: others | time:[protected]:24:17 |
This email is a service from paytm care.
[jprw4o-3lmn]
[protected]@paytm.com

Mar 30

To me
Regarding your experience with paytm
Ticket #[protected]: rctkt - others


Spicepaytm20, mar 30, 14:56:

Hello sunil,

Thanks for contacting us. We understand that your refunded amount is still not reflecting in your bank account.

Sometimes, we don't get confirmation from the bank that your money has been refunded. In order to verify the same, we request you to please email a copy of your bank/credit card statement in pdf format, from the date of transaction to till date, to us.

This will help us solve the issue at the earliest. Looking forward to hearing from you soon.

Thanks and regards,
Paytm care


Ssgaur2004, mar 30, 12:31:

Rs. 1652 is not deposited till date in my bank account no. [protected] of bank of baroda. Hence please deposit this amount at my paytm account mentioned above.


Ssgaur2004, mar 30, 12:20:

Plz deposit rs.1652 immediately in my paytm wallet linked with mobile no. [protected] by cancelling the order mentioned above


Spshibu, mar 18, 02:53:

Hello sunil,

We understand that the refund of inr. 1652 is still not reflecting in your bank account/card. Sometimes, bank takes little longer to get this amount reflected in your bank account/card.

We have checked your account and noticed that you have already initiated a refund request of inr 1652 on[protected] . Your bank may take 3-10 working days (And sometimes even more) to show this money in your account/card. And you can again add money to your paytm wallet.

If your refund is not credited within 10 days, let us know. We will look into this.

If you need any further assistance, please let us know.

Thanks and regards
Paytm care


Ssgaur2004, mar 17, 14:24:

Name: ssgaur2004 | email id: [protected]@gmail.com | order number: rctkt - | message: sir,
Please cancel the transaction no. [protected] dated 16.03.2015 for rs. 1652.00, which was done wrongly by me & deposit the refund of rs. In my paytm wallet urgently.

Thanks & regards,
Sunil sharma | issue type: others | time:[protected]:24:17 |
This email is a service from paytm care.
[jprw4o-3lmn]
Sunil sharma

Attachmentsmar 30

To paytm
Sir,

As requested by you, please find attached herewith the statement of my bank account for your verification of the refund of rs. 1652. You can check at your end
For further process of refund.
Attachments area
[protected]@paytm.com

Mar 30

To me
Regarding your experience with paytm
Ticket #[protected]: rctkt - others


Spcharu, mar 31, 11:59:

Hello sunil,

We apologize for the delay in contacting you.

Please be assured that we are working on resolving your concern and will get back to you within 24-48 hours.

If you need any further assistance, please let us know.

Thanks and regards,
Paytm care


Ssgaur2004, mar 30, 17:07:

Sir,

As requested by you, please find attached herewith the statement of my bank account for your verification of the refund of rs. 1652. You can check at your end
For further process of refund.

Thanks & regards,

Sunil sharma

Attachment(S)
[protected].Pdf
This email is a service from paytm care.
[jprw4o-3lmn]
[protected]@paytm.com

Mar 31

To me
Regarding your experience with paytm
Ticket #[protected]: rctkt - others


Sprajnish, mar 31, 14:09:

Hello sunil,

We apologize for the inconvenience caused .

Sometimes, we don't get confirmation from the bank that your money has been refunded. In order to verify the same, we request you to please email a copy of your syndicate bank/credit card statement in pdf format, from the date of transaction to till date, to us through which you had made the transaction of rs 1652 on 19 oct 2015 as the bank you have shared is of bank of baroda.
This email is a service from paytm care.
[jprw4o-3lmn]
Sunil sharma

Apr 3

To paytm
Dear sir,

On your request i have sent u my account statement of bank of baroda account linked with user id [protected]. But as i m seeing there is nothing deposited by you, please refund the said amount of rs. 1652 to my paytm wallet linked with my email [protected]@gmail.com, & mobile no. [protected] and sending me sms for my information at the earliest so that i can make another recharge transaction for my mobile and d2h.

Thanks & regards,

Sunil sharma
[protected]@paytm.com

Apr 3

To me
Regarding your experience with paytm
Ticket #[protected]: rctkt - others


Ishwar, apr 3, 23:47:

Dear customer,

We are happy to assist you.
We would like to inform/suggest you that as you have done the transaction against order id: [protected] using syndicate bank so we request you to send the bank statement of syndicate bank.
Should you need any further assistance, let us know.

Thanks and regards,
Paytm care
Disclaimer : "please do not share your paytm wallet password, credit/debit card pin, cvv and any other confidential information with anyone even if he/she claims to be from paytm. We advise our customers to completely ignore such communications."


Ssgaur2004, apr 3, 13:01:

Dear sir,

On your request i have sent u my account statement of bank of baroda account linked with user id [protected]. But as i m seeing there is nothing deposited by you, please refund the said amount of rs. 1652 to my paytm wallet linked with my email [protected]@gmail.com, & mobile no. [protected] and sending me sms for my information at the earliest so that i can make another recharge transaction for my mobile and d2h.

Thanks & regards,

Sunil sharma
This email is a service from paytm care.
[jprw4o-3lmn]
[protected]@paytm.com

Apr 7

To me
Regarding your experience with paytm
Ticket #[protected]: rctkt - others


Hemant chaurasiya, apr 7, 23:45:

Hello sunil,

Sorry for the inconvenience caused against the order id [protected].

We reviewed and figured out that inr 1652 has already been refunded to your paytm account. It seems that you have used this amount already. Here are your transaction details for the same as mentioned below:
1. Order number: [protected]
2. Amount: inr 50
3. Date of transaction:22 oct 2015
4. Number recharged:recharge of idea mobile [protected]

Please find the wallet history.

Hope this helps!

Thanks and regards,
Paytm care
Disclaimer : "please do not share your paytm wallet password, credit/debit card pin, cvv and any other confidential information with anyone even if he/she claims to be from paytm. We advise our customers to completely ignore such communications."

Attachment(S)
Wallet history 1.Ods


Ssgaur2004, apr 5, 13:09:

Sir,

I have made that transaction from my company's bank account no. [protected], in the name of m/s. Bansal brothers, where i was working at time of making that transaction of rs. 1652.00, but by mistake i have made that transaction repeatedly from paytm app. Now i had left the job from that company and therefore cannot send you the account statement of that company. Hence i would request you to kindly refund back the amount of rs. 1652.00 from that company's account and deposit the amount to my paytm account immediately as i have to made some other transaction. Right now i am out of delhi so please keep this request on priority and inform me accordingly.
This email is a service from paytm care.
[jprw4o-3lmn]
Sunil sharma

Apr 10

To paytm

Sir,

It is near about 01 month but my issue is not still solved

Note down again serial wise as below:

1. On 15.03.2015 vide transaction no. [protected] & order id [protected], i have added rs. 4000.00 in my paytm account from my bank of baroda bank a/c. No.[protected] linked with my paytm account [protected]@gmail.com / [protected].

2. On 16.03.2015 vide transaction no. [protected], i have repeated by mistake a previous refund request of rs. 1652.00 (That refund request was made by me to my company's bank account no. [protected] of syndicate bank, the company name was m/s. Bansal brothers where i was worked before i had worked in that company till 17th of november 2015 and then left my job from this company) i have repeated this transaction again by mistake on 16.03.2015 from my paytm account & rs. 1652.00 were sent to my company's bank account of syndicate bank account and rs. 2400 approx. Were balance at my paytm account after making this wrong transaction of rs. 1652.

3. On 17.03.2015 i have made request to cancel this transaction made by me by mistake and to deposit the amount of rs. 1652.00 to my paytm account for which you have provided the ticket #[protected]: rctkt - others.

4. On 18.03.2015 vide transaction no. [protected], i have transferred rs. 2400.00 to my bank account of bank of baroda no.[protected] linked with my paytm account [protected]@gmail.com / [protected].

Finally, till date the refund request for the transaction of rs. 1652.00 done by me by mistake for which the rs. 1652.00 was refunded to my company's bank account no. [protected] of syndicate bank is not cancelled and therefore not deposited in my paytm account.

Since, i have repeated the transaction for rs. 1652 by mistake from my paytm account, i would request you to bring back that amount of rs. 1652.00 from my company's bank account and deposit this amount to my paytm account back. Also please note that i have left my job from this company & therefore not able to provide the bank statement of my company's bank account no. [protected] of syndicate bank where the rs. 1652 is deposited by me thru a wrong transaction done by mistake.

Please solve this matter at the earliest, otherwise i would have no option except moving to govt regulatories & consumer court to take up this matter of harrasement and deficiency in services by paytm.

Thanks & regards,

Sunil kumar sharma


I have made that transaction from my company's bank account no. [protected], in the name of m/s. Bansal brothers, where i was working at time of making that transaction of rs. 1652.00, but by mistake i have made that transaction repeatedly from paytm app. Now i had left the job from that company and therefore cannot send you the account statement of that company. Hence i would request you to kindly refund back the amount of rs. 1652.00 from that company's account and deposit the amount to my paytm account immediately as i have to made some other transaction. Right now i am out of delhi so please keep this request on priority and inform me accordingly.

Thanks & regards,

Sunil sharma

On thu, mar 17, 2016 at 2:23 pm, wrote:

Regarding your experience with paytm
Ticket #[protected]: rctkt - others


Spshibu, mar 18, 02:53:

Hello sunil,

We understand that the refund of inr. 1652 is still not reflecting in your bank account/card. Sometimes, bank takes little longer to get this amount reflected in your bank account/card.

We have checked your account and noticed that you have already initiated a refund request of inr 1652 on[protected] . Your bank may take 3-10 working days (And sometimes even more) to show this money in your account/card. And you can again add money to your paytm wallet.

If your refund is not credited within 10 days, let us know. We will look into this.

If you need any further assistance, please let us know.

Thanks and regards
Paytm care


Ssgaur2004, mar 17, 14:24:

Name: ssgaur2004 | email id: [protected]@gmail.com | order number: rctkt - | message: sir,
Please cancel the transaction no. [protected] dated 16.03.2015 for rs. 1652.00, which was done wrongly by me & deposit the refund of rs. In my paytm wallet urgently.

Thanks & regards,
Sunil sharma | issue type: others | time:[protected]:24:17 |
This email is a service from paytm care.
[jprw4o-3lmn]

Sunil sharma

Attachmentsapr 10

To paytm
[protected] forwarded message[protected]
From: sunil sharma
Date: sun, apr 10, 2016 at 3:23 am
Subject: re: [paytm care] re: rctkt - others
To: paytm customer care


Sir,

It is near about 01 month but my issue is not still solved

Note down again serial wise as below:

1. On 15.03.2015 vide transaction no. [protected] & order id [protected], i have added rs. 4000.00 in my paytm account from my bank of baroda bank a/c. No.[protected] linked with my paytm account [protected]@gmail.com / [protected].

2. On 16.03.2015 vide transaction no. [protected], i have repeated by mistake a previous refund request of rs. 1652.00 (That refund request was made by me to my company's bank account no. [protected] of syndicate bank, the company name was m/s. Bansal brothers where i was worked before i had worked in that company till 17th of november 2015 and then left my job from this company) i have repeated this transaction again by mistake on 16.03.2015 from my paytm account & rs. 1652.00 were sent to my company's bank account of syndicate bank account and rs. 2400 approx. Were balance at my paytm account after making this wrong transaction of rs. 1652.

3. On 17.03.2015 i have made request to cancel this transaction made by me by mistake and to deposit the amount of rs. 1652.00 to my paytm account for which you have provided the ticket #[protected]: rctkt - others.

4. On 18.03.2015 vide transaction no. [protected], i have transferred rs. 2400.00 to my bank account of bank of baroda no.[protected] linked with my paytm account [protected]@gmail.com / [protected].

Finally, till date the refund request for the transaction of rs. 1652.00 done by me by mistake for which the rs. 1652.00 was refunded to my company's bank account no. [protected] of syndicate bank is not cancelled and therefore not deposited in my paytm account.

Since, i have repeated the transaction for rs. 1652 by mistake from my paytm account, i would request you to bring back that amount of rs. 1652.00 from my company's bank account and deposit this amount to my paytm account back. Also please note that i have left my job from this company & therefore not able to provide the bank statement of my company's bank account no. [protected] of syndicate bank where the rs. 1652 is deposited by me thru a wrong transaction done by mistake.

Statement of my bank account linked with paytm and paytm wallet history is attached herewith for your reference.
2 attachments
[protected]@paytm.com

Apr 12

To me
Regarding your experience with paytm
Ticket #[protected]: rctkt - others


Hemant chaurasiya, apr 12, 20:09:

Hello sunil,

Sorry for the inconvenience caused against the order id [protected].
We would like to inform you that, you have initiated a refund request on[protected] at 17:52:32.0 from your paytm wallet and the amount has already been transferred to that account.We would request you to kindly co-ordinate with the bank against the same.
Should you need any further assistance, let us know.

Thanks and regards,
Paytm care
Disclaimer : "please do not share your paytm wallet password, credit/debit card pin, cvv and any other confidential information with anyone even if he/she claims to be from paytm. We advise our customers to completely ignore such communications."


Ssgaur2004, apr 10, 15:56:

[protected] forwarded message[protected]
From: sunil sharma
Date: sun, apr 10, 2016 at 3:23 am
Subject: re: [paytm care] re: rctkt - others
To: paytm customer care

Sir,

It is near about 01 month but my issue is not still solved

Note down again serial wise as below:

1. On 15.03.2015 vide transaction no. [protected] & order id [protected], i have added rs. 4000.00 in my paytm account from my bank of baroda bank a/c. No.[protected] linked with my paytm account [protected]@gmail.com / [protected].

2. On 16.03.2015 vide transaction no. [protected], i have repeated by mistake a previous refund request of rs. 1652.00 (That refund request was made by me to my company's bank account no. [protected] of syndicate bank, the company name was m/s. Bansal brothers where i was worked before i had worked in that company till 17th of november 2015 and then left my job from this company) i have repeated this transaction again by mistake on 16.03.2015 from my paytm account & rs. 1652.00 were sent to my company's bank account of syndicate bank account and rs. 2400 approx. Were balance at my paytm account after making this wrong transaction of rs. 1652.

3. On 17.03.2015 i have made request to cancel this transaction made by me by mistake and to deposit the amount of rs. 1652.00 to my paytm account for which you have provided the ticket #[protected]: rctkt - others. (Http://paytm.Zendesk.com/requests/[protected]

4. On 18.03.2015 vide transaction no. [protected], i have transferred rs. 2400.00 to my bank account of bank of baroda no.[protected] linked with my paytm account [protected]@gmail.com / [protected].

Finally, till date the refund request for the transaction of rs. 1652.00 done by me by mistake for which the rs. 1652.00 was refunded to my company's bank account no. [protected] of syndicate bank is not cancelled and therefore not deposited in my paytm account.

Since, i have repeated the transaction for rs. 1652 by mistake from my paytm account, i would request you to bring back that amount of rs. 1652.00 from my company's bank account and deposit this amount to my paytm account back. Also please note that i have left my job from this company & therefore not able to provide the bank statement of my company's bank account no. [protected] of syndicate bank where the rs. 1652 is deposited by me thru a wrong transaction done by mistake.

Statement of my bank account linked with paytm and paytm wallet history is attached herewith for your reference.

Please solve this matter at the earliest, otherwise i would have no option except moving to govt regulatories & consumer court to take up this matter of harrasement and deficiency in services by paytm.

Thanks & regards,

Sunil kumar sharma

I have made that transaction from my company's bank account no. [protected], in the name of m/s. Bansal brothers, where i was working at time of making that transaction of rs. 1652.00, but by mistake i have made that transaction repeatedly from paytm app. Now i had left the job from that company and therefore cannot send you the account statement of that company. Hence i would request you to kindly refund back the amount of rs. 1652.00 from that company's account and deposit the amount to my paytm account immediately as i have to made some other transaction. Right now i am out of delhi so please keep this request on priority and inform me accordingly.

Thanks & regards,

Sunil sharma

Attachment(S)
Sunil kumar sharma1.Xls
Wallet history 1.Ods


Ssgaur2004, apr 10, 15:53:

Sir,

It is near about 01 month but my issue is not still solved

Note down again serial wise as below:

1. On 15.03.2015 vide transaction no. [protected] & order id [protected], i have added rs. 4000.00 in my paytm account from my bank of baroda bank a/c. No.[protected] linked with my paytm account [protected]@gmail.com / [protected].

2. On 16.03.2015 vide transaction no. [protected], i have repeated by mistake a previous refund request of rs. 1652.00 (That refund request was made by me to my company's bank account no. [protected] of syndicate bank, the company name was m/s. Bansal brothers where i was worked before i had worked in that company till 17th of november 2015 and then left my job from this company) i have repeated this transaction again by mistake on 16.03.2015 from my paytm account & rs. 1652.00 were sent to my company's bank account of syndicate bank account and rs. 2400 approx. Were balance at my paytm account after making this wrong transaction of rs. 1652.

3. On 17.03.2015 i have made request to cancel this transaction made by me by mistake and to deposit the amount of rs. 1652.00 to my paytm account for which you have provided the ticket #[protected]: rctkt - others. (Http://paytm.Zendesk.com/requests/[protected]

4. On 18.03.2015 vide transaction no. [protected], i have transferred rs. 2400.00 to my bank account of bank of baroda no.[protected] linked with my paytm account [protected]@gmail.com / [protected].

Finally, till date the refund request for the transaction of rs. 1652.00 done by me by mistake for which the rs. 1652.00 was refunded to my company's bank account no. [protected] of syndicate bank is not cancelled and therefore not deposited in my paytm account.

Since, i have repeated the transaction for rs. 1652 by mistake from my paytm account, i would request you to bring back that amount of rs. 1652.00 from my company's bank account and deposit this amount to my paytm account back. Also please note that i have left my job from this company & therefore not able to provide the bank statement of my company's bank account no. [protected] of syndicate bank where the rs. 1652 is deposited by me thru a wrong transaction done by mistake.

Please solve this matter at the earliest, otherwise i would have no option except moving to govt regulatories & consumer court to take up this matter of harrasement and deficiency in services by paytm.

Thanks & regards,

Sunil kumar sharma

I have made that transaction from my company's bank account no. [protected], in the name of m/s. Bansal brothers, where i was working at time of making that transaction of rs. 1652.00, but by mistake i have made that transaction repeatedly from paytm app. Now i had left the job from that company and therefore cannot send you the account statement of that company. Hence i would request you to kindly refund back the amount of rs. 1652.00 from that company's account and deposit the amount to my paytm account immediately as i have to made some other transaction. Right now i am out of delhi so please keep this request on priority and inform me accordingly.
This email is a service from paytm care.
[jprw4o-3lmn]
Sunil sharma

Apr 13

To cybercell, paytm
Dear mr. H chaurasia,

This is a month old issue which is going on & on till day.

1. Did you know what is the actual problem to be solved??

2. If you don't know read all mails sent by me to paytm followed by this one.

3. This dilemma is totally created by paytm staff, just because of not tried ever to understand my wallet issue.

4. You do one thing show me some presence of mind during work time at paytm

5. You have to cancel the transaction vide id [protected] as mentioned below and deposit back the rs. 1652 to my paytm wallet back.


Transferred to bank

Paytm cash txn id [protected]
[protected]:52:32 pm


Please take up this is on priority.
Paytm cybercell

Apr 13

To me
##- please type your reply above this line -##

Hi there,

We have received your request. Your ticket number is (108008) and is being reviewed by our fraud reporting staff.

We will revert you back as soon as possible.

Best,
Paytm fraud monitoring team
This email is a service from paytm cybercell. Delivered by zendesk
[jll5x7-eg7j]
Paytm care

Apr 17

To me

Hello sunil,

We apologize for the delay in contacting you.

Please be assured that we are working on resolving your concern and will get back to you within 24-48 hours.

If you need any further assistance, please let us know.

Thanks and regards,
Paytm care


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Last account activity: 16 minutes ago
Details

Hi team,

I have order a song pendrive 8gb and order number is [protected] on 28/04/2016. Today is seventh day of order but their is no update when the pendrive is delivered even i have also paid for this. Yesterday i have received a message from your side. The message i will show you...

Xpressbees has held delivery of your paytm order awb:[protected], as you requested for future delivery, will reattempt in the next 24-48hrs.

But i didnt received any call from you side so how you send me this message.

Feedback:- your service is so pathetic so boring in future i never use your application and never order anything form ur site or application.

Give me update as soon as possible
Mine information is
Name :- mohit verma
Number +91-[protected]
Email id:- [protected]@gmail.com

I have made a recharge on April 19, for Rs. 225, used Paytm wallet Rs.37 and Rs. 188- from my bank. Recharge failed but my bank payment not retrun back till date.

Details of bank transfaction as given below :
Tuesday, April 19, 2016 7:01 PM
MEDR/PAYTM /301990/
INR
188.00
============
Paid for OrderPaytm Order #[protected]Paytm Cash Txn ID [protected]-04-19 07:00:13 PM

On 29th april i have recharge rs 500/- from uts(Railway) application. Balance has been deducted from my bank account but wallet is showing rs 0. Till now either the said amount is not refunded in bank nor its showing in my wallet.

Find the cyber receipt of the same transaction below:

Cyber receipt date:02/05/2016 1:01:50 pm


___________________________________________________________________________

Transaction details
___________________________________________________________________________

Account number : [protected]
Transaction date : 29/04/2016
Transaction amount : (Inr)504.29
Transaction type : dr
Transaction description : visa-pos/cris.Utsmobile_paytm sbipg

__________________________________________________________________________

My contact details:
Email: [protected]@gmail.com
Mobile no: [protected]

I planned to purchase Daikin inverter AC for my home and checked prices at various authorized dealers/ stores. I found that PayTM was selling it for the least price after cash back offers. But Daikin India website has clearly stated that they are non of the E-commerce sites are authorized to sell their products.

When I asked PayTM about this, I got a lethargic reply stating that they are selling only genuine products only without properly looking into the issue. I had informed PayTM only on a goodwill basis so that their customers are not cheated and in-turn their name is not spoiled.

Please BE AWARE before buying any products through PayTM.

Ihave done recharge in mobile number. but that recharge was fail and my cash recieved by paytm and they have my cash added to in my wallet. and i opende the wallet and then select the option transfer to bank account. after 2 days i saw in wallet i see there transfer is success. but i can't recieve amount in bank account. so please check out in my transferd transaction and credit cash into my bank account. your service is very bad in give to refund

Dear concern,

I have made payment to purchase dominos pizza of Rs. 550 through paytm app transaction no.[protected] however the same amount was deducted from my account which is not refunded till .
I have loadge a complaint related this issue to paytm care comp. No 01661182/01497100 and ddint get any call or response from paytm

Hence I request you to pl look into this matter and kindly resolve the issue as soon as possible pls.

Regards
Sandeep kumar

Dear paytm team
My name is nagendra kumar padam
Iam using paytm
April 22nd 2016 morning bus booking time around 09:45 am from tadepalligudem to hyderabad bus booking for pair tickets order number [protected].
Amount total 1560/-.
Bus operators suddenly bus canceled unreasonable bus canceled info around time 6:00 pm, paytm any refund my paytm wallet still no response my wallet payment
Please refund my amount immediately.
Other wise i processing consumer forme legarly proced

When entered my mobile number which was recharged early through paytm, along with the number all other information was pre populated. So i done the recharge, but i was not received the same benefits, for this i given a complaint dated on 16th Feb, for i was not received the proper response still these days, then finally i got a call from PayTM noida office saying that i selected a wrong (top up /special recharge). there was no evidence for me that i selected a wrong benefit. even the benefit information not mentioned the receipts.
If paytm offers a pre populated data based on the last recharge then that should be proper.
Even paytm not offers Rs 56 top up also. In such case how they done my recharge.

Date of transaction: 2nd may '16.
Customer id :[protected]
Mts number : [protected]
Transaction id : [protected]
Pay date : 02 may '16, 6:38 am
Pay amount : rs.700/-
Pay mode : net banking
Pay status :failed.

The above payment done from indian bank has been properly debited by bank and received message but not from mts. Do the necessary from your end.

With regards
Ks santhosh.

I have tried data recharge for idea no - [protected] on 30th, amount got deducted from citi bank 199 rupees got notification from paytm (attached screen shot) but there was no recharge then i have tried it again today as it was argent this time also 199 deducted and status was queued, no recharge. What kind of security they are using for payment. I have lost 199+199 rupees.

kindly help me to get refund

sushmita singh

I m kanchana.i needed materials from online tyari so I proceeded my payment through online in paytm.but only money is debited from my account first time of rs 150 I didnt get any books material.so again I proceeded with the same material of kiran publications rs 150.eventhough in second time also money only debited in my account.i did transaction for two times of worth rs 300.pls see my complaint and proceed as soon as possible and credit in my account.

I purchased a phone a was successful delivered to on 27 april 2016. And applied a code get12. The code was successful applied. Till date i was unable to receive my cashback. I mailed them twice from complain link but no reply received. They said "cashback will be added to your paytm wallet after return period of item is over"
When will it be over? I want it ASAP.

Hi team, i made a booking on yatra using paytm however the cash back of Rs 400 which i was supposed to get has not come to my wallet below are the details reference no: [protected], date of transection : 8th april 2016, i have sent an email too. yatra is saying that cashback has been transferred but i have not got it-Paytm
Pay tm User name:[protected]
Paytm is saying that you exceeded the monthly limit but this acount is absolutely new and also i never uaed it then how can i exceed the limit also now its 1st may so i ahould have got it today in my account as per below email from your team

Madhukar Tiwari, Apr 27, 10:31;
We have checked and realized that your wallet limit has exceeded. The requisite amount will be added to the wallet automatically on the very first day of the coming month or you can upgrade your wallet by following the below mentioned link: www.paytm.com/blog/KYC

I have bought 4 burner gas stove’ padmini jalwa' manual ignition in january 2016 from online website of paytm. The glass top shattered on 3rd april 2016 while cooking food. The product is under 1 year warranty by manufacturer but no details provided by the seller or paytm. There is no replacement of the item or repairing support by paytm or seller or producer (Padmini impex pvt ltd address: 34, transport centre, rohtak road, punjabi bagh new delhi-110026 ) available for online buyers.

We can try to pay electricity bill through paytm. But we find there are no electricity board of our city. This is (DHBVN) Dakshin Haryana Bijli Vitran Nigam and there are no any electricity board like that name in paytm. So we request you to add our state and city electricity board in paytm soon as possible. Our city name is bhiwani, haryana. Our electricity board is DHBVN (Dakshin Haryana bijli Vitran Nigam)

I did 3 times recharge for my airtel mobile from Paytm on 26th april, 95rs net booster it shows Payment failed. The recharge has been unsuccessful, but the transaction amount have been detected from my Indian bank, the total amount of 285 rs still does not have been refund to my account. Some time this issue reminds same whenever i do recharge through Paytm.Kindly look into this, try to refund the amount ASAP. This are the order number, [protected], [protected], [protected].

Please refer to the order no. [protected] this is a recharge made to my idea mobile.the status still shows as processing . But a sum of 200 rupees had been debited from my bank account.lt would be a pleacure if i could get the amount credited to my account or my Paytm account.

Expecting a response at the plate do the needful earliest.
Thanks
Darshika

Please refer to the Order No. [protected]. This ia a recharge made to my Airtel mobile. The status still shows as processing. But a sum of 220 rupees had been debited from my bank account. It would br a pleasure if I could get the amount creditted to my account or my paytm account.

Expecting a response at the earliest.

Please do the needful.

Thanks!
Rajil

Dear sir,
I placed an online order to buy some goods from patanjali ayurved for rs. 507=00 and payment through paytm wallet.
Rs. 507=00 debited from my paytm wallet but the transaction failed & so the amount could not be paid to patanjali ayurved . My purchase order could not be matured.
I wrote several emails to paytm on id: [protected]@ paytm.com to refund rs 507=00 in my wallet, but i could not get refund/proper reply from paytm.
I filled an online complaint at consumercomplaints.In & as soon as the complaint was registered, i received a phone call from [protected]@paytm.com . The person calling said that he is rahul mishra (Mobile no.[protected]) director refund at paytm and he is refunding my money. He asked my icici bank account id to transfer rs. 500=00.
In next one hour, he confused me in talks and instead of transferring rs 500=00, he withdrawm rs. 12000=00 from my icici bank account. This fraud transaction was done in the name arjun bharadwaj, through imps vide transanction ref. No.[protected] &[protected], in added new payee a/c [protected] in the name of arjun bharadwaj.
Probably, these culprits hacked my bank account as well as the site of paytm.
I observed the fraud & contacted icici bank site/informed the whole story and requested to block my account for this fake transaction, also i sent emails to icici bank to stop the transaction but they were late in taking action & i received message of transferring rs. 12000=00 from my account in above mentioned account no. [protected], in the name of arjun bharadwaj.
Paytm did not respond my several emails. If the paytm and icici bank, cooperated in this issue to take quick action, i would have been saved from fraud.
I have mentioned all facts & figure to reach these culprits, if serious immediate action is taken.
Now, i request all the agencies to take serious immediate action against culprits so that i may get my money back and such people can be arrested to safe other innocent public.

H.K.Singhal
Greater noida
[protected]