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PayTM Mobile Solutions Complaints & Reviews

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Updated: Oct 17, 2025
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1743
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PayTM Mobile Solutions reviews & complaints page 750

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S
shivendrasingh089
from Noida, Uttar Pradesh
Feb 14, 2016
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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
Website: paytm app on android

I have recharged my mobile on 14 Feb 2016 on 04:00 P.M. through paytm app of 85 Rs but I have not received the amount in my phone yet.I want my money back as soon as possible.Money is also deducted from my bank account.
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    rajnish786123
    from Chennai, Tamil Nadu
    Feb 14, 2016
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    Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

    Hi my name is Rajnish and mobile number is [protected]. I purchased a deal on paytm OF 100 rs. In which I was expected to get 2000 Rs. Off on juicer mixer grinder. Now when I am using the coupen code to use it, it shows wrong coupon code.
    After complaining got 2 calls from paytm, one executive was not able to understand the problem and 2nd one named deepak sharma was asking the card no. Of mine.
    Still waiting for resppnse
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      S
      sandeep chenreddy
      from Hyderabad, Telangana
      Feb 14, 2016
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      Address: Hyderabad, Andhra Pradesh, 500032
      Website: paytm

      Order No : [protected]

      I have placed the order on Jan 13'2016. But till now i did not receive the product. Paytm team claiming that its delivered on 18 Jan '2016.I didnot receive any message or call from Paytm for DELIVERY details .After delivery also atleast i should get the shipment delivered message.Neither i received the message nor call after delivery.

      Some else signed the receipt and there is no receiver information in the receipt.

      In spite of calling them and sending mails back to back but there is no proper response.
      almost 1 month completed.
      Mar 9, 2016
      Complaint marked as Resolved 
      We have received refund amount from paytm...
      Finally Paytm refund my amount
      thanks Paytm...
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        N
        NITHIN BALACHANNDRAN
        from Kayankulam, Kerala
        Feb 14, 2016
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        Address: Alappuzha, Kerala, 690101
        Website: Paytm

        Yesterday I have paid my bsnl landline bill from paytm. I have paid it through debit card payment. And it was success.. But then my wallet which had rs 547 showed no balance. Paytm has also send a msg regarding this."You paid Paytm Rs. 547.00 with your Paytm wallet. Your new Paytm wallet balance is Rs. 0.0
        Get Rs.30 Cashback on DTH Recharge of 500 or more. Code:D2H500". Order no was #[protected], tnx id is [protected]... So kindly refund the above rs 547 to my wallet...
        my loss Rs 45 please refund my balance
        My usser id [protected]
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          S
          skmat24
          from Chandigarh, Chandigarh
          Feb 13, 2016
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          Address: Chandigarh, Punjab, 160023
          Website: Paytm

          13 Feb 2016 was booking a free ride with uber. Message pooped on screen: low balance, add Rs. 200.00. Being in hurry paid through my credit card. Later, the ride turned out a free one.

          I want:
          An immediate and full refund of my Rs. 200.00.
          After that,
          Removal of my name/details rom your customer list.

          Please acknowledge this mail, and specify how/how long will it take for the refund and removal of my name from your customer list.
          [protected]@ymail.com
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            A
            Aman Shrestha
            from Gurgaon, Haryana
            Feb 13, 2016
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            Address: Gurgaon, Haryana, 122001
            Website: www.paytm.com

            Hi,
            I placed an order for Dell Byte Corseca Bluetooth Headphone.
            After my payment, it was status pending and after sometime it showed as transaction failed.
            I fully trust paytm to resolve this problem as soon as possible.
            And they better do.
            Order no [protected]
            Aman Shrestha
            [protected]
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              J
              jamesstreet
              from Pappinisseri, Kerala
              Feb 13, 2016
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              Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
              Website: paytm.com

              I paid My BSNL land line bill through PAYTM but amount not credited to concerned account where as same amount is debited frm my PAYTM wallet.Even after my repeated mails, PAYTM is not responding. The BSNL PORTAL is still showing the unpaid bill amount..
              Transaction receipt-
              Order no: #[protected]
              Operator reference no: #[protected]JBGFH
              Sat Feb 13 2016
              I have paid the BSNL landline bill payment(Rs 2886) through PAYTM on Feb 8th 2016. The operator has disconnected the phone connection saying that they have not received the payment. But all the time it has been said from the PAYTM customer care that the processing is successful.

              PAYTM Transaction ID:[protected]
              BSNL Account Number: [protected]
              i think paytm recharge the amount on mobile no [protected] it is a mobile no of karnataka
              [protected] it is also no of gujurat recharge the no
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                S
                Saraswati Joshi
                from Gurgaon, Haryana
                Feb 13, 2016
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                Address: Thane, Maharashtra, 400610
                Website: Paytm.com

                I have done one transaction for grofers but paid at from paytm transaction has been cancel but from my account at has been deducted so pls requesting u transfer my money in my wallet from last 3 days I'm calling in customer care but I'm not getting any resolution amt is 660rs date[protected] my mobile no is [protected]
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                  K
                  khlid
                  from Delhi, Delhi
                  Feb 13, 2016
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                  Address: New Delhi, Delhi, 110025
                  Website: paytm.com

                  Hi their,
                  On 24 of Jan I recharged my paytm wallet with 1950 RS and money got deducted from my bank account but my paytm wallet didn’t recharged. Despite several mails to paytm customer care, they have not refunded my money yet. Even I’ve forwarded the bank statement to them on their request. Kindly look into the matter and do the needful.
                  Ticket no is:
                  Ticket #[protected]: Regarding failed wallet recharge
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                    G
                    grv21
                    Feb 13, 2016
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                    Address: Kota, Rajasthan, 324005

                    Hi
                    Few minutes before, I am looking for a speaker and added it on bag but some how at time of payment, I cancelled my order and some amount in my wallet was deducted.
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                      G
                      Gmcrkbn
                      from Mumbai, Maharashtra
                      Feb 13, 2016
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                      Kindly deposit / refund Rs390 store with you as the bill payment of BSNL mobile [protected] was unsuccessful

                      during the process on Dt.6.7.2013.Although the amount Rs390.00 was successful transferred (ONE97 COMMUNICATIONS L) to Paytm Mobile Solution Pvt Ltd on date 6.7.2013 through my bank State Bank of Bikaner Jaipur.

                      Regarding this I have e-mail you on same day i.e. 6.7.2013 but no refund has been made till date.Therefore I once request you to make refund of the same at the earliest.

                      Bank Detail:-A/C Name- Rajendra Sharma

                      Bank Name- State Bank of Bikaner & Jaipur(10252)

                      Aerodrome Circle, KOTA

                      Account No.-[protected]

                      IFS Code-SBBJ0010252
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                        M
                        Milpa shah
                        from Ahmedabad, Gujarat
                        Feb 13, 2016
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                        Address: Mumbai City, Maharashtra, 400099
                        Website: Consumercomplaints.in

                        I havemail them tat by mistakely I have order the coupon but I want to cancel the order n I have paid 500 rs on tat coupon..I dnt want to buy..nd plzz pay back my money back into my paytm account but they r nt responding..nor the call center picking up the calls.
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                          S
                          Sana Adil Siddiqui
                          from Jammu, Jammu and Kashmir
                          Feb 13, 2016
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                          Address: 110025
                          Website: payrm

                          I made a payment of my tatasky account [protected] on 9th Feb 2016. First I made at 6:59pm of 500 Rs. .. When it failed I tried another at 7:02 pm of the same amount. Neither of the two where accepted but my bank account was debited with 1000 Rs. .. I complained about it at ur site but no response.. Kindly do the needful and credit by paytm wallet with the same
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                            C
                            chhabraharsh
                            from Dehra Dun, Uttarakhand
                            Feb 12, 2016
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                            Address: Dehradun, Uttarakhand, 248001
                            Website: Paytm

                            I Paid my bsnl landline bill through paytm on 8/2/2016 the amount was debited from my account but my bsnl bill is still unpaid. My order no. on transaction receipt is [protected] I contacted paytm through mail about 50 times and every time they say that the transaction is successful what should I do if the transaction is successful then why my bsnl account is still showing as pending
                            Feb 12, 2016
                            Updated by chhabraharsh
                            Please resolve my complaint
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                              A
                              Ashwin Kurup
                              from Mumbai, Maharashtra
                              Feb 12, 2016
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                              Website: www.consumercomplaints.in/new_complaint

                              Poor service. I havent received my cashback amount evenafter mailing my complaints. Tollfree number is just for name sake. Paytm are fooling customers. Its been 3days i havent received my cashback amount.
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                                A
                                alka rai
                                from Eluru, Andhra Pradesh
                                Feb 12, 2016
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                                Address: Mumbai City, Maharashtra
                                Website: paytm.com

                                I ordered a product from Paytm.com with id :[protected] because of size issue I requested for return service, they accepted the request to return.As pick up service was not available they told me to courier it. I couriered it to the mentioned address.Now they are telling that my request to return has been rejected and not returning my money back .
                                432 refund for trn for email I'd [protected]@gmail.com
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                                  R
                                  ramprasad mutha
                                  from Shrirampur, Maharashtra
                                  Feb 12, 2016
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                                  Resolved

                                  Address: Ahmednagar, Maharashtra, 413709
                                  Website: payTm

                                  BSNL LANDLINE Bill payment of rs.1032 order no. [protected] dt. 8-2-2016 was successful on payTM, But payment not received by BSNL and bill is unpaid.
                                  Feb 13, 2016
                                  Complaint marked as Resolved 
                                  PAYTM given me a reference number is: 1160208220655WSAYQ i was call bsnl customer care but they refused they say not received payment of rs 1032. how is possible? paytm say i was paid. bsnl say i have not received any payment. my contact no. 9923169919
                                  In land line Bills list, Some times BSNl land line added some times not added.why like this. if added once in the list then don't delete pl.

                                  In the Electricity Bill options - Pl add TSSPDCL Electricity name also.
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                                    D
                                    dasprerana
                                    from Kolkata, West Bengal
                                    Feb 12, 2016
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                                    Address: Kolkata, West Bengal, 700028
                                    Website: paytm.com

                                    I have made a transaction through HDFC Bank vide reference no.[protected] dated 31.01.2016 for amounting Rs. 1072.00 to place an order to Pepper Tap vide order no. 2315324 through Paytm Mobile Solution which is neither shown in my paytm wallet nor refund the money to my bank account.
                                    Email Id: [protected]@rediffmail.com
                                    Mob: [protected]
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                                      dr mahesh kothari
                                      from Jaipur, Rajasthan
                                      Feb 12, 2016
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                                      Address: 313001

                                      BSNL LANDLINE Bill payment of rs.744 order no. [protected] dt. 6-2-2016 was successful on payTM, But payment not received by BSNL and bill is unpaid
                                      : Dr. Mahesh Kothari
                                      BSNL LANDLINE Bill payment of Rs.821 order no. [protected] dt.[protected] was successful on payTM, But payment not received by BSNL and bill is unpaid
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                                        A
                                        anujkumar936
                                        from Gurgaon, Haryana
                                        Feb 12, 2016
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                                        Address: 302028
                                        Website: paytm.com/cart

                                        12/02/16

                                        https://paytm.com/cart

                                        I am buying Rs 373 online shoping with using promocode EOM30.

                                        Paytm site replies - This code is applicable on minimum order value of Rs 250.

                                        I am buying more than Rs 250. I don't know why this error is coming.
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