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PayTM Mobile Solutions Complaints & Reviews

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Last updated May 8, 2024
Complaints 20037
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PayTM Mobile Solutions reviews & complaints page 746

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D
Daniel Dhinakaran
from Bengaluru, Karnataka
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Refund didn't happen

My transaction number Txn ID [protected] is not reflecting into my bank account for more than 1 week. can you check and update me ASAP.

can you call my registered mobile [protected] asap . i need the money asap.

couldnt talk with customer care number at all. if it is not done or i didnt receive any call from your customer care shortly i need to look for legal actions....
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S
Sreejith Sp
from Chennai, Tamil Nadu
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My refund amount is not received

Address:Thiruvananthapuram, Kerala, 695572
Website:www.consumercomplaints

This is the second time i raise a complaint about the same issue

One of my transaction is failed on 12-th february 2016 (252 rs)
And i got that amont in my paytm wallet as a refund
And i try to transfer that amount to my bank account by clicking one of your option in paytm app
At that time my cash is gone from my paytm wallet
But till now i didn't receive that amount in my bank account
br...
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H
Hrjit kumar
from Patiala, Punjab
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Not placed

Address:Bathinda, Punjab, 151005
Website:Pytm

Yesterday i have placed a erder 5s I confirm order by u but u cancel my order ... I m a long tym ur Costmer i miss good deal...
+1 photos
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K
karavadra nilesh
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Deduction of money

Address:New Delhi, Delhi, 110001
Website:www.paytm.com

I have gone through the recharge process on paytm and at the end of process before conformation I cancelled the order. But the think is without conformation paytm team deduct the money from my account. So I need my money back. Give me a easy way to go through....
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Website:paytm.com

My product is not delivered yet. first of all your shipment was late. after 3 or 4 time complaining to you, you shipped. But you were not delivering. and i again contacted to you people but there were not good response. my complaint was 7-8 ties. but there were not good response. when i tried for cancel the order, you immediately updated my account that my order is shipped on 17 feb, 2016 and delivered on 15 feb, 2106. you updated on 17 feb....
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Address:Bangalore, Karnataka, 560016
Website:www.paytm.com

Today at 3pm I received an helmet.As soon as I paid amount I opened and seen the helmet.It was damaged.Helmet visor was broken.I got vexed. I am not satisfied with the way they delivered.Either change my product else take the product back....
+1 photos
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A
amit89amit
from Bengaluru, Karnataka
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Cashback problem

Address:335001
Website:paytm

Before 3 days i have booked a airticket for 400 cashback./but i didnt received
after that from last 3 days continously sending mails to paytm but they are not giving any answer. they havnt any direct contact no or any channel where customer make contact for their problem its tottaly doinating makreting...
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H
Hardik14
from Surat, Gujarat
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I want customer care

Address:Rajkot, Gujarat, 360005

Plz send viled paytm costmer care no..mera bank account total neal kardiya frod he sare pase account se nikal liye har baar alag alag call ate he isme se sahi kon he kuch pata chale?..1400 rs lene the ulta mere bank account se 4990 nikal liye muje mere pase wapish karo nah I to me consumer me cash karta hu ...itni bakwas n slow service na koi costumer care ka thikana nah he...
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A
Anil Sharma Kittu
from Jalandhar, Punjab
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Cashback not received

Address:New Delhi, Delhi, 110091
Website:Pepper Tap

Yesterday, I had make a order in Pepper Tap order number #2387567 & amount paid by paytm wallet transaction number #[protected] against amount was #616.25

Please look into this & resolve ASAP
I have confirm from Pepper Tap about payment....
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R
rahuljaiin70
from Noida, Uttar Pradesh
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Benefits not received

Address:Muzaffarnagar, Uttar Pradesh, 251001
Website:www.paytm.com

Dear sir,
Maine paytm coupon ke link se Videocon d2h ka 1980 ₹ ka recharge kiya tha date 18.02.2016 me jisse mujhe ₹ 200 ka benefit tha but mere wallet me kuch nhi aaya hai...
Plz revert me on priority basis.
Rahul Jain
Mobile no [protected]
[protected]@gmail.com...
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Address:Gautam Buddh Nagar, Uttar Pradesh, 302011
Website:paytm.com

I purchased Microsoft lumia 535 via Paytm After few month i get some problems in device I Visited Microsoft Care.
They told me that your product is out of warranty because vendor paytm sold you a USED/OLD device.
I requested a lot of time to Paytm But they always make fun of me and not resolved my problem. I paid for New device and they sold me used and already activated device. Please help me to replace the DEVICE.
Pls...
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H
Hardik14
from Surat, Gujarat
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I want my money back

Address:Rajkot, Gujarat, 360005

I am trying 2 time my bil payment of rs 700 ...have Been pickdup from my bank account. .wich I need back ..becoZe my bill payment have not been cleared but steel money have been picked up from my bank account. .so wich I need back ...n I have many time trying to call costmer care but still no reply or busy so plz reply as soon by call not msg plz ..n my number is [protected]...
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0
06gunjangupta
from Delhi, Delhi
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Amount received by paytm but not reflecting in my wallet

Address:411013
Website:www.Pytm.com

Have added Rs. 468 to my paytm wallet on 12th Feb 16, amount got debited from HSBC a/c.
Got an Email and SMS also stating that Rs. 468 has been added to my Paytm wallet.
But no balance is reflecting in my wallet and inspite of helping me out the team is denying and neither responding, even me following up several times.
I have all the request history made by me but format is not attachable.
Today the status of...
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E
eshangupta24
from Delhi, Delhi
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Shipment not delivered

Address:Gurgaon, Haryana, 122016
Website:paytm.com

Dear Team,
The following Order No- [protected] has not been delivered to given Timeline (16Feb2016).
No of phone call had been done to customer support.
there is no positive response from customer support even head office phone number not picked.
I've already drop thrice time mail to customer support but no positive response from them.
it's humble request you to kindly address on these issues on priority.br...
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S
saurabh.khandal
from Ringas, Rajasthan
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Bsnl landline bill

Address:Dausa, Rajasthan, 303303
Website:www.paytm.com

I have paid my bsnl landline bill but it is showing unpaid yet on bsnl portal and no confirmation receipt and message received by me from bsnl....
+1 photos
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P
Payaljan10
from Hapur, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Tie up with fraud site sendmygift.com - no refund given by patym

Address:Rampur, Uttar Pradesh, 244901
Website:www.paytm.com

Received ticket ID[protected] for my complaints done on 15 feb for money refund against transaction done through sendmygift.com.( refer pics)

I was supppse to get revert within 48 hrs.I have been waiting from past 4 days but not received any revert.

Firstly, revert and process with my refund ASAP.

Secondly, check authenticity of site before tie-ups....
+1 photos
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A
Anagh Pandey
from Pune, Maharashtra
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Deductions done but benefits not availed

Address:Gautam Buddh Nagar, Uttar Pradesh, 110017
Website:paytm application

I recently recharged an Airtel mobile number twice, each recharge worth ₹20. ₹40 were deducted from my payTM wallet but the number was credited with the benefits of just a single recharge. So kindly pay attention to my request and avail the benefits of the other recharge too or update my payTM wallet again by crediting ₹20 again to it.

Regards,
Anagh Pandey...
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B
bansal152
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Regarding wrong recharge done..

Address:New Delhi, Delhi, 110019
Website:WWW.paytm.com

I done recharge of 500 on my airtel no.But the recharge was not done.Even the money is detuctted from my wallet.Please send my money back or do recharge.It is huge amount of rs 500.....
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P
Prashant Attri
from Gurgaon, Haryana
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513508 id has been successful but action not done from paytm

Address:New Delhi, Delhi, 110044
Website:paytm.com

Dear Sir/Madam,

I have paid I my BSES electricity bill from PAYTM by using Credit card on 14 Feb. 2016.

The amount 483 Rs. has been deducted from my account as per bank statement & bank already reconfirm on 18th Feb.2016 but paytm is reporting that they'd not received the amount from bank.

The Transaction ID is 513508 & is credited to One97 Communication Ltd.

Kindly are looking...
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S
Somya Tripathi
from Indore, Madhya Pradesh
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Not received mobile balance twice

Address:Gautam Buddh Nagar, Uttar Pradesh, 91
Website:paytm.com

I recharged on the site twice, once of Rs 50 and today of Rs 30 but have not received the balance and amount has been deducted from my SBI account both the time....
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