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PayTM Mobile Solutions Complaints & Reviews

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Updated: Oct 17, 2025
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PayTM Mobile Solutions reviews & complaints page 748

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A
AkhilaSankar
Feb 17, 2016
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Address: 500081
Website: www.paytm.com

Hello, I have tried to book a ticket on 30-Jan-2016 and ticket was not booked but amount was deduced. Its been 17 days I am waiting for the refund and I have raised multiple tickets and none of them has been addressed.
Order # [protected]
Amount to be refunded: Rs.1855/-
Ticket Numbers:[protected] ; 00301929 ; 00401942. ;

Response required
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    R
    rajaman
    Feb 17, 2016
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    Address: Aurangabad, Bihar, +91

    [protected] airtel number wrong send money from paytm wallet rs 275 on date 16.2.16 from a/c [protected] aman raj b/o rafiganj dist (aurangabad) email id [protected]@gmail.com .plz recover this amount
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      B
      Bhadresh_isha
      from Delhi, Delhi
      Feb 17, 2016
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      Address: Gautam Buddh Nagar, Uttar Pradesh, 387810
      Website: www.paytm.com

      Hi, My name is Bhadresh shukla. I was used PayTM for mobile bill payment 330.0 Rupee's on January 4th 2016 through my credit card. Paytm withdraw my money from my credit card but bill was not paid and also my money was not credited in my credit card or my PayTM account. I am continuously followed but they not give me any answer. PayTM is big Fraud company. My TXN ID is [protected].
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        M
        Mahes Kumar
        from Bengaluru, Karnataka
        Feb 17, 2016
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        Address: 560082

        I have purchased lenova laptop on paytm with 3years warranty. i have tried to register lenova for 3yrs warrant but they said the seller you have purchased is not authorised by lenova so we will not be able to give 3yrs warranty and only one year. As per paytm it is 3years warranty. I have registed complaint to paytm by online as wall as by email but no one is responding, so please refund and take the laptop back.
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          S
          s_1985imran
          from Delhi, Delhi
          Feb 17, 2016
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          Address: 411040
          Website: paytm.com

          Dear sir,
          I had an order through Paytm on 1st Feb 2016. My order No is([protected]) But unfortunately I have not got the order till. Nor any further correspondence is going on from your side.
          I ask a prompt delivery .
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            P
            prasadkilambi
            Feb 17, 2016
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            Address: Ghaziabad, Uttar Pradesh, 110019
            Website: www.paytm.com

            The Wallet Upgrade is initiatded on 17th Jan 2016 and still the customer care says simply that they need to get the Hard copies, I have handed over hard copies on 19th Jan 2016. Customer care responce is always a generic one and they never check the case in detail.
            my Ticket number is : Ticket #[protected]: RE: Upgrade request for your Paytm Wallet.
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              A
              Aby Antony
              from Thiruvananthapuram, Kerala
              Feb 17, 2016
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              Address: Ernakulam, Kerala, 682034

              I did BSNL online recharge with my Dhanalaxmi bank account but the process was failed and refund to my wallet i moved the amount (198/-) to my account back But the amount not credited yet . i contacted with bank and registered complainted in paytm site but no positive response from both.As a consumer i not wish to leave this case please help me

              patym ticket No
              [protected]
              [protected]

              TXn details
              paytm_wallet

              Transferred to Bank
              Bank Txn ID: [protected]
              Paytm Cash Txn ID [protected]
              [protected]:56:48 AM
              I have recharge Mobile number [protected] on 13/02/2015 for Rs 130 and it was failed due to some technical problem. I received the message as well from PAYTM is that Paytm has refunded Rs 130to your bank. Transaction ID: [protected].

              But as of now I have not received the amount in my bank account.

              My order number was [protected].

              Can you please help me as when I get my amount of Rs 130 in my bank account
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                S
                susantaown
                from Mumbai, Maharashtra
                Feb 17, 2016
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                Address: Thane, Maharashtra, 421501
                Website: paytm.com

                -Friends
                Do not buy any product from PayTM as its refund policy is tedious.

                Buy a rabbit Toy Car for my baby as it was defective product since last 1 month trying to get my money back but till date no resolution Order No- [protected].

                We have 35+ mails exchange for the same and always they will make u chutia with their **** excuses mails.
                Who mark as resolved though still yet in progress..
                Since last one month you are sending mails and how y mark as resolved status..!!

                1. Within 10 mnts how the status of this complain shows resolved?
                2. Please mention the name and the resolution so that customer should know the details of the action taken..
                3. I will publish what you communicate in mails and how is refund policy is kind of mental harassment.
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                  A
                  arnavarya
                  from Siliguri, West Bengal
                  Feb 16, 2016
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                  Address: 734101

                  Sir,
                  My wife recd a call from [protected] for debit card details on 15 feb 16 at 1100 hrs, My wife has given card no and after that he made two transaction from your site, pls stop shipping or anything, in this regard i have lause a complaint in Darjeeling PS and siliguri cyber crime PS. Th details of transaction is given below:-
                  [protected] hrs 3000/- txn# 191328
                  [protected]do-- 2000/- txn# 193683 POS [protected]

                  Kindly stop shipping and investigate the same.
                  With Regards
                  Nb Sub Deepak Kumar
                  Jalapahar Cantt
                  Darjeeling
                  [protected]
                  [protected]
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                    C
                    CHANDRAPRAKASH KR
                    Feb 16, 2016
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                    Address: Burdwan, West Bengal, 713325

                    On 07/02/16 mts no [protected] Rs- 499 during charging process money withdrawl from my account but my mts do not get charged .so please either recharge my mts no. or sent back my rs 499 to my account.
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                      A
                      anirbanit
                      from Sambalpur, Odisha
                      Feb 16, 2016
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                      Address: 411040

                      Hello sir, i have recharge the 515 amount for my no airtel no on 13th feb @11:03pm after that its not showing any amount in my number.
                      i tried to request or raise issue to paytm.but no luck they don't reply me they not call me.

                      if this kind of service provide by paytm i am sure no one will use paytm.
                      Hello sir,

                      my issue has been resolve yet, i tried to so many times to paytm for this but they could not reply back to me even when i tried to sending email o [protected]@paytm.com. i am using paytm since last 5 years but this kind reponse make me think twice to reuse this service on the future . i don' want to lose my 515 amount.please try to resolve this issue
                      Hello sir,

                      my issue has been not resolve yet, i tried to so many times to paytm for this but they could not reply back to me even when i tried to sending email o [protected]@paytm.com. i am using paytm since last 5 years but this kind reponse make me think twice to reuse this service on the future . i don' want to lose my 515 amount.please try to resolve this issue
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                        V
                        vikas padruthia
                        from Pune, Maharashtra
                        Feb 16, 2016
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                        Address: Pune, Maharashtra, 411014

                        I have recharged my airtel mob no [protected] with 115 rs. whose talk value was 115 for 28 days as per paytm plan . but I have not received talk value and another services is activated. you are requested to do need full and and add money in the mob no [protected] either cancel this recharge.
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                          S
                          sangam madhual
                          from Mumbai, Maharashtra
                          Feb 16, 2016
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                          Address: 757027
                          Website: very poor in service by paytm stricktly ACTION

                          I have paid my bsnl landline and my order no on paytm-[protected].but bsnl custmer care said they not found their bill so what shall i do.my money will refunded me quickly.The operator has disconnected the phone connection saying that they have not received the payment. But all the time it has been said from the PAYTM customer care that the processing is successful.


                          PLEASE GIVE ME SOLUTION OR REFUND MY MONEY
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                            S
                            satyars
                            from Chennai, Tamil Nadu
                            Feb 16, 2016
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                            Address: Chennai, Tamil Nadu, 044
                            Website: Google

                            Ref no Ticket ID[protected] The Amount of 5128/-Rs Deduct for ticket amount but ticket not booked Could please kindly check the to return my account.
                            Please give me reply to (tchrs.[protected]@tajhotels.com)
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                              S
                              sujayaaa
                              from Mumbai, Maharashtra
                              Feb 16, 2016
                              Resolved
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                              Resolved

                              Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                              Website: paytm.com

                              Dear sir,
                              on 06.02.2016 i recharge my mobile of rs. 54 through paytm wallet.Recharge was successful but when i not received the service i call at aircel cusomer care and they told me that no rechagre was made on that day or any amount. After that i sent a e-mail to paytm they first reply me that my recharge was successful and they send me a transaction no.[protected]cc51d. Then i call once more time to aircel then they again told me that no rechagre was made. On 10.02.2016 paytm send me an e-mail and told me that my refund was made within 24-48 hrs. But till now they haven't sent my refund amount to my wallet. This is totally a fraudulent case from paytm. So please do the needful and oblige.
                              Aug 5, 2021
                              Complaint marked as Resolved 
                              Hi sujayaaa,

                              We regret the inconvenience caused. Kindly share your Aircel No. with us so that we can assist you in a better way.

                              Warm Regards,
                              Aircel Social Care Team
                              Hello sujayaaa,

                              We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day.


                              Warm Regards,
                              Aircel Social Care Team
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                                N
                                Namita Khandelwal
                                from Mumbai, Maharashtra
                                Feb 16, 2016
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                                Resolved

                                Address: 411016
                                Website: paytm

                                I had recharged my mobile no. [protected] from the paytm which is credited to the no. [protected] (last digits has been changed). Please transfer the money back to my paytm wallet.

                                The registration id is MH [protected] AND MH[protected].


                                Request you to please do the needful immediately.
                                Feb 17, 2016
                                Complaint marked as Resolved 
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                                  S
                                  sajju hussain
                                  Feb 16, 2016
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                                  Withdrawn against dispute

                                  Address: Pauri Garhwal, Uttarakhand, 190018
                                  Website: paytm

                                  Paytm reduce my account balance by 520 regarding withdrawn against dispute . Txn no [protected] Plz rrfund this amount in my account back...
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                                  vikhug
                                  from New Delhi, Delhi
                                  Feb 16, 2016
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                                  Address: Gautam Buddh Nagar, Uttar Pradesh, 110017
                                  Website: paytm.com

                                  Someone has made the payment of Rs 3651.12 at Billdesk from my Paytm wallet today ie 16th Feb at 1:04 PM. I have not made this transaction and i havent received any OTP or message of paytm wallet deduction as well. Although i got the mail and thats how i get to know about my paytm wallet. Details are as below

                                  Bill Desk Order FPT[protected]
                                  Paytm Cash Transaction: [protected]

                                  I dont know how someone can use without OTP and no message has been received for this transaction. Both Billdesk and paytm has to see this.
                                  Feb 17, 2016
                                  Updated by vikhug
                                  Payment has been made by IndiaIdeas.com (Platform of BillDesk) and i got to know end payment has been made to EBAY. Please get the issue resolved asap as its security breach and i cannot leave this.

                                  If required, I will raise the FIR too.
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                                    K
                                    K.l. Patidar
                                    Feb 16, 2016
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                                    Address: New Delhi, Delhi, 110009

                                    I recharge 105rs in airtel mob.no is [protected]but even now have not got my balance airtel customber tell me contact paytm plz give me my 105rs return.my trans id [protected]
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                                      A
                                      agraj95
                                      from Mumbai, Maharashtra
                                      Feb 16, 2016
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                                      Address: Chennai, Tamil Nadu, 600075

                                      I am Rajesh A G from chennai.I am using vodafone network.Normally i used to recharge by paytm.On 15th feb at 04 am i have recharged my mobile for 142rs(3G net pack for 500MB which was showed in paytm) through paytm.The reference number is PAYTM97998, through my credit card.Amount has been debited from my account but i haven't received any net pack.So i request you to revert my money back.
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