PayTM Mobile Solutions Complaints & Reviews

Address: 560082

I have purchased lenova laptop on paytm with 3years warranty. i have tried to register lenova for 3yrs warrant but they said the seller you have purchased is not authorised by lenova so we will not be able to give 3yrs warranty and only one year. As per paytm it is 3years warranty. I have registed complaint to paytm by online as wall as by email but no one is responding, so please refund and take the laptop back.

+2 photos

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 411040

Website: paytm.com

Dear sir,
I had an order through Paytm on 1st Feb 2016. My order No is([protected]) But unfortunately I have not got the order till. Nor any further correspondence is going on from your side.
I ask a prompt delivery .

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Ghaziabad, Uttar Pradesh, 110019

Website: www.paytm.com

The Wallet Upgrade is initiatded on 17th Jan 2016 and still the customer care says simply that they need to get the Hard copies, I have handed over hard copies on 19th Jan 2016. Customer care responce is always a generic one and they never check the case in detail.
my Ticket number is : Ticket #[protected]: RE: Upgrade request for your Paytm Wallet.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Ernakulam, Kerala, 682034

I did BSNL online recharge with my Dhanalaxmi bank account but the process was failed and refund to my wallet i moved the amount (198/-) to my account back But the amount not credited yet . i contacted with bank and registered complainted in paytm site but no positive response from both.As a consumer i not wish to leave this case please help me

patym ticket No
[protected]
[protected]

TXn details
paytm_wallet

Transferred to Bank
Bank Txn ID: [protected]
Paytm Cash Txn ID [protected]
[protected]:56:48 AM

View replies

G

Gurpreet Singh Auluck

from Noida, Uttar Pradesh

Feb 17, 2016

+1

I have recharge Mobile number [protected] on 13/02/2015 for Rs 130 and it was failed due to some technical problem. I received the message as well from PAYTM is that Paytm has refunded Rs 130to your bank. Transaction ID: [protected].

But as of now I have not received the amount in my bank account.

My order number was [protected].

Can you please help me as when I get my amount of Rs 130 in my bank account

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Thane, Maharashtra, 421501

Website: paytm.com

-Friends
Do not buy any product from PayTM as its refund policy is tedious.

Buy a rabbit Toy Car for my baby as it was defective product since last 1 month trying to get my money back but till date no resolution Order No- [protected].

We have 35+ mails exchange for the same and always they will make u chutia with their **** excuses mails.

View replies

S

susantaown

from Mumbai, Maharashtra

Feb 17, 2016

Who mark as resolved though still yet in progress..
Since last one month you are sending mails and how y mark as resolved status..!!

1. Within 10 mnts how the status of this complain shows resolved?
2. Please mention the name and the resolution so that customer should know the details of the action taken..
3. I will publish what you communicate in mails and how is refund policy is kind of mental harassment.

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: 734101

Sir,
My wife recd a call from [protected] for debit card details on 15 feb 16 at 1100 hrs, My wife has given card no and after that he made two transaction from your site, pls stop shipping or anything, in this regard i have lause a complaint in Darjeeling PS and siliguri cyber crime PS. Th details of transaction is given below:-
[protected] hrs 3000/- txn# 191328
[protected]do-- 2000/- txn# 193683 POS [protected]

Kindly stop shipping and investigate the same.
With Regards
Nb Sub Deepak Kumar
Jalapahar Cantt
Darjeeling
[protected]
[protected]

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Burdwan, West Bengal, 713325

On 07/02/16 mts no [protected] Rs- 499 during charging process money withdrawl from my account but my mts do not get charged .so please either recharge my mts no. or sent back my rs 499 to my account.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 411040

Hello sir, i have recharge the 515 amount for my no airtel no on 13th feb @11:03pm after that its not showing any amount in my number.
i tried to request or raise issue to paytm.but no luck they don't reply me they not call me.

if this kind of service provide by paytm i am sure no one will use paytm.

+1 photos

View replies

A

anirbanit

from Sambalpur, Odisha

Feb 19, 2016

Hello sir,

my issue has been resolve yet, i tried to so many times to paytm for this but they could not reply back to me even when i tried to sending email o [protected]@paytm.com. i am using paytm since last 5 years but this kind reponse make me think twice to reuse this service on the future . i don' want to lose my 515 amount.please try to resolve this issue

Reply

A

anirbanit

from Sambalpur, Odisha

Feb 19, 2016

Hello sir,

my issue has been not resolve yet, i tried to so many times to paytm for this but they could not reply back to me even when i tried to sending email o [protected]@paytm.com. i am using paytm since last 5 years but this kind reponse make me think twice to reuse this service on the future . i don' want to lose my 515 amount.please try to resolve this issue

Reply

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: Pune, Maharashtra, 411014

I have recharged my airtel mob no [protected] with 115 rs. whose talk value was 115 for 28 days as per paytm plan . but I have not received talk value and another services is activated. you are requested to do need full and and add money in the mob no [protected] either cancel this recharge.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 757027

Website: very poor in service by paytm stricktly ACTION

I have paid my bsnl landline and my order no on paytm-[protected].but bsnl custmer care said they not found their bill so what shall i do.my money will refunded me quickly.The operator has disconnected the phone connection saying that they have not received the payment. But all the time it has been said from the PAYTM customer care that the processing is successful.

PLEASE GIVE ME SOLUTION OR REFUND MY MONEY

+1 photos

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Chennai, Tamil Nadu, 044

Website: Google

Ref no Ticket ID[protected] The Amount of 5128/-Rs Deduct for ticket amount but ticket not booked Could please kindly check the to return my account.
Please give me reply to (tchrs.[protected]@tajhotels.com)

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Website: paytm.com

Dear sir,
on 06.02.2016 i recharge my mobile of rs. 54 through paytm wallet.Recharge was successful but when i not received the service i call at aircel cusomer care and they told me that no rechagre was made on that day or any amount. After that i sent a e-mail to paytm they first reply me that my recharge was successful and they send me a transaction no.[protected]cc51d. Then i call once more time to aircel then they again told me that no rechagre was made. On 10.02.2016 paytm send me an e-mail and told me that my refund was made within 24-48 hrs. But till now they haven't sent my refund amount to my wallet. This is totally a fraudulent case from paytm. So please do the needful and oblige.

Aug 5, 2021

Complaint marked as Resolved

View replies

Aircel Customer Care

from Mumbai, Maharashtra

Feb 19, 2016

Hi sujayaaa,

We regret the inconvenience caused. Kindly share your Aircel No. with us so that we can assist you in a better way.

Warm Regards,
Aircel Social Care Team

Reply

Aircel Customer Care

from Mumbai, Maharashtra

Mar 1, 2016

Hello sujayaaa,

We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day.

Warm Regards,
Aircel Social Care Team

Reply

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: 411016

Website: paytm

I had recharged my mobile no. [protected] from the paytm which is credited to the no. [protected] (last digits has been changed). Please transfer the money back to my paytm wallet.

The registration id is MH [protected] AND MH[protected].

Request you to please do the needful immediately.

Feb 17, 2016

Complaint marked as Resolved

aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaajhgnhghnghghghghghghffhtrgfgfgffdyiijokodrfujpffl[flpfgfygfdfdfrrgrfgfht

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Pauri Garhwal, Uttarakhand, 190018

Website: paytm

Paytm reduce my account balance by 520 regarding withdrawn against dispute . Txn no [protected] Plz rrfund this amount in my account back...

+1 photos

Helpful

20 other people found this review helpful

20 found this helpful

15 Comments

Address: Gautam Buddh Nagar, Uttar Pradesh, 110017

Website: paytm.com

Someone has made the payment of Rs 3651.12 at Billdesk from my Paytm wallet today ie 16th Feb at 1:04 PM. I have not made this transaction and i havent received any OTP or message of paytm wallet deduction as well. Although i got the mail and thats how i get to know about my paytm wallet. Details are as below

Bill Desk Order FPT[protected]
Paytm Cash Transaction: [protected]

I dont know how someone can use without OTP and no message has been received for this transaction. Both Billdesk and paytm has to see this.

+1 photos

Feb 17, 2016

Updated by vikhug Payment has been made by IndiaIdeas.com (Platform of BillDesk) and i got to know end payment has been made to EBAY. Please get the issue resolved asap as its security breach and i cannot leave this.

If required, I will raise the FIR too.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi, 110009

I recharge 105rs in airtel mob.no is [protected]but even now have not got my balance airtel customber tell me contact paytm plz give me my 105rs return.my trans id [protected]

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Chennai, Tamil Nadu, 600075

I am Rajesh A G from chennai.I am using vodafone network.Normally i used to recharge by paytm.On 15th feb at 04 am i have recharged my mobile for 142rs(3G net pack for 500MB which was showed in paytm) through paytm.The reference number is PAYTM97998, through my credit card.Amount has been debited from my account but i haven't received any net pack.So i request you to revert my money back.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 632006

Website: PAYTM

I HAVE PAID THE BILL THROUGH PAYTM, problem with paytm, i have my BSNL post paid (FOR [protected])bill Rs.372 on 6/2/2016, still it shows pending from BSNL site, sent so many complaints to paytm, paytm sending message as, it is already credited to BSNL and reference no.as [protected].

same way i paid my land line(FOR[protected] bill Rs.1183, that status also says pending only. pay tm sending message as, it is already credited to BSNL and reference no.as[protected]QFHZX.

BSNL CUSTOMER CARE IS INFORMING PAYMENT NOT RECEIVED, paytm customer care is informing it is already credited,

Please provide me the solutions, else provide me the refund of the same amount. I am sending the complaint using PAYTM care for last 8 days. But nothing is resolving the issue. CUSTOMER CARE EXECUTIVE are not matured enough to resolve the issue

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Jaipur, Rajasthan, 302012

I used paytm service for payment of electricity bill of jaipur vidhyut vitran nigam ltd on 12 feb, 2016. Payment was successful but it is still showing there for panding of bill with fine also.

Bill Payment for Jaipur Vidyut Vitran Nigam[protected] for Rs.874 .
E-mitra receipt number for future reference:- [protected]

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Bidar, Karnataka, 585401

Website: Paytm.com

I Ordered a Xxl size blue color bean bag (as per description on site) from paytm on 1st Feb 2016 and after 8 days on 9th Feb and what I received is a much smaller size black colored bean bag. Till date I've complained more than 15 times on their site regarding the same issue without any Ray of hope from their side and to add up to it today when I called the customer care he told me that this product cannot be returned or exchanged and I will have to wait for their team (don't know which) to take up the matter.

PayTM Mobile Solutions Complaints & Reviews

File a complaint to PayTM Mobile Solutions

PayTM Mobile Solutions reviews & complaints page 748

Laptop Warranty issue

Post your Comment

Order yet to receive

Post your Comment

Delay in wallet upgrade

Post your Comment

Problem in cash refund process

Post your Comment

Tedious refund policy, issue pending since last 1 month order no-1447194548

Post your Comment

Fraudulent transaction on your site from my debit card

Post your Comment

RS 499 please either recharge my mts or sent back to my account

Post your Comment

Recharge success but service not receive

Post your Comment

Airtel recharge/ in place of talk value services activated

Post your Comment

I have paid my bsnl LANDLINE no 8 february 2016 orissa on paytm but bill not paid

Post your Comment

Air ticket booking money not returned to account

Post your Comment

Amount Deducted from wallet but recharge not successful

Post your Comment

Wrong recharge by change in the last digits of my mobile number

Post your Comment

Withdrawn against dispute

Payment has been made to billdesk by my paytm wallet illegally

Post your Comment

Regarding wrong recharge

Post your Comment

Recharge of my vodafone number

Post your Comment

Amount not credited after payment made

Post your Comment

Bill payment for jaipur vidhyut vitran nigam ltd.

Post your Comment

Incorrect information on site followed by a poor customer care service

Post your Comment

Related businesses