PayTM Mobile Solutions Complaints & Reviews

To day recharge 498/_ me 15Gb 3g data for 28 days not received .
I received only 2.2Gb data.
Mujhe 15Gb 3g data kab tak milega

Recharge of Tata Sky DTH [protected] for Rs.250 has failed. Rs.250 has been refunded to your Paytm Wallet. Queries? Reach us 24x7 at https://paytm.com/care . Get Rs 222 Cashback on Recharges and Bill Payments. Visit http://p-y.tm/4EmB

I am Ranjit, one of the disappointed users of Pay TM app. Initially they promoted that we can transfer money from wallet account to Bank Acc through this app. As I had to make a credit card payment, I wanted some money from my wallet account to Bank Acc. So when i opted for transfer my transaction failed number of times. Then I had mailed them regarding this concern. They told me that this would get solved within 48 hrs. But they have to do so. So I have sent them a reminder and again they asked me to wait for another 48 hrs. This cycle repeated for one more time again. So ultimately when i have told them That I would proceed Legally, then a lady(Neetu) called me up and requested me for another 48 hrs. Now it is more than a week and they are not even responding to my mails.
It is because of them I had to pay additional interest towards my card payment.
Pay TM is such a FRAUDULENT company.

I used paytm to purchase pizza on 10th Feb, 2016. Due to some issues, I never got confirmation, but at the same time my paytm money got debited. I called Dominos, they confirmed that the payment was not received or no order was registered and asked me to coordinate with Paytm. Paytm not even bothering to get to the root cause of this, sent me the below email

Paytm Response Starts
“Hi Shashank, Sorry for the trouble caused but as per our concerned team the transaction has been done successfully from our end, so kindly coordinate with the merchant for the same.Thanks!”
Paytm Response Ends

I tried to call domino’s again. Since domino’s has no customer care, the person taking pizza booking orders told me there is no order and asked me to get in touch with paytm.
Another paytm response during my email with them is this
Paytm Response Starts

As per our records the transaction was successful from our end. In case if you have not received the desired service, kindly contact the merchant and ask them to provide an email conformation regarding the transaction of Rs 582.
Should you need any further assistance, let us know.
Look forward to see you again at Paytm.
Paytm Response Ends

Both Paytm & Dominos are asking me to contact each other, where as I am spending time and energy to get this sorted out. I am not even sure whom to contact in Dominos except the pizza guys!!!
Just to remind paytm, the below is mentioned big and bold on your web site
Paytm Trust: Your money is yours! All refunds come with no question asked guarateed

Please beware, I am not sure how these wallets works, If it was any bank with credit card involved, the payments gets credited back to bank account in 3 days. Be very careful in using these services.

Order Number: - [protected] Dear Paytm where is my courier charges 100/- rs. for return product to seller, how much time you taken to solve this queries. already 1 month gone. how much time you take to give me my money what a worst thing is this..if you are not able to give money than why you give in written about you will get your courier charges ?? crap and fraud paytm. complained so many times and generate so many complain ticket but no response, all are cheater because of your kind of people our nation will not growing. scam, corruption and fraud paytm..

I have purchase one juicer grinder on 26 jan 16 of rs99. Having txn id [protected] and order no[protected] but i have not recieve anything also 99 rs was deducted on my balance.

Ia have made bsnl payment of Rs.787. by using ptm but my Lind line phone is discount by bsnl so u reliese payment to bsnl my order no.us [protected]

I ordered pizza (Rs. 541) to date[protected] with 50% discount by paytm offer Txn No : FPT[protected]. But till the date i am not received my cash back money.

I paid My BSNL land line bill thru PAYTM but amount not credited to concerned account where as same amount is debited frm my PAYTM wallet.Even after my repeated mails, PAYTM is not responding.

I recharged dtaa card BSNL [protected] for Rs 198/- . money is charged but card not recharged.Your Ref No [protected] received through SMS

An amount of Rs.305.00 have been deducted from paymt for my ride on uber on today morning. Whereas I have made payment to the driver by cash of Rs.305.00. Please refund the double payment in my paytm of Rs.305.00

I had ordered a iphone 6 16gb from paytm and i got a stone in place of that. worst service ever seen in e comerce sites. been more than 25 days and no resolution for this yet. they keep saying money has been transfered but never received anything.

I have to mention one thing that I have placed "Asus Zenfone 2 Laser ZE550KL (Black)" and wrong product [Asus Zenfone 2 Laser ZE500KL (Black)]delivred from your end only.Now I want the correct product which I ordered i.e "Asus Zenfone 2 Laser ZE550KL (Black)" from your end with the same order or same amount of money e.i Rs 11079 back in bank account or same amount of the product in your portal.
This is full harassment. The customer care executive taken me for 1 hours call and not able to give me the solution.
Even they are saying that they will deliver the correct product or will refund the money in which I have purchased the item.
Kindly help me.

Sir on 06 feb 16 at 2306 hrs i made a recharge of 1000 rupees through my paytm account to the dishtv VC No-[protected] registered in named satparkash.But i didnot received the deducted amount against dish infra orderPTMTxn-1133797 and paytm txn id-[protected] in my dishtv account neither i received any confirmation mail or message.Frequent i made complaint both to the paytm customer care as well as dish tv customer care but i did nt receive any satisfactory reply neither both the companies are taking interest to resolve the issue

I did a bill payment for Rs 1200 of my Airtel postpaid connection on 9th Feb 2016 but the transaction was failed twice. Transferred back the amount of Rs. 2400 to my bank a/c from my wallet but still the amount has not been refunded. My order numbers are [protected] and [protected]. I request you to to look into the matter and refund the money at the earliest.

Hi have order something from grofers and paid amt from paytm payment has deducted from my account but amt is not transfer in paytm wallet pls help me in this

Sir
i submitted my two bsnl landlie bill on 6feb.order number is [protected].and another one order no is [protected].its showing transaction have succesfully completed but bsnl is saying that there is no payment paid on 6th feb.so i want to know about it. my number is [protected].so plz look in to the matter as soon as possible

Dear Sir/Mam,
I have use option of paytm for bill payment of electric city of amt Rs 760 through credit card. The amt of Rs 760 deducted from my credit card on 12Jan-16 but payTm has not still credit that amt to spanco electricity company.
Now, i am facing problem spanco add pending balance amt to current bill of Rs 760, and i am trying many phone to PayTm but not get any response now i am totally fade up or irritated from this type of service by paytm.
So take against some strick action against paytm ..
MSEB Consumer No [protected]
D.T.C No. 4686
City Nagpur
Thanking You
Tilak Khungar
[protected]

Yesterday i have ordered 2 sets of mens sandals after paying money i realized that i have ordered 2 pairs of same sandals so requesting you to cancel one set of sandals from my order.
Order number is #[protected].

I have also raised a query yesterday itself to cancel one of the item from my order and the ticket number is #[protected]

Bank status/ 05-Feb[protected]Feb-2016) POS PRCH
POS[protected] PAYTM NOIDA 648.00


Recharge/Bill Payment Details
Recharge of Reliance GSM Mobile [protected]Recharge of Reliance GSM Mobile [protected]
Qty: 1 | Sold By: Reliance GSM
Applied

Payment Failed 648