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PayTM Mobile Solutions Complaints & Reviews

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Updated: Apr 23, 2025
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PayTM Mobile Solutions reviews & complaints page 752

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C
carocker
from Chennai, Tamil Nadu
Feb 9, 2016
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Address: Bharatpur, Rajasthan, 321001
Website: www.paytm.com

I have made payment of landline bill by paytm order id #[protected], Paytm Cash Txn ID [protected][protected]:27:29 AM but bill status on official site is still peding.
Feb 11, 2016
Updated by carocker
I have made payment of telephone bill vide Paytm Order #[protected]Paytm Cash Txn ID [protected][protected]:27:29 AM. but the payment on official site is still pending. Landline No[protected] of which bill paid.


My Number:- [protected]
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    A
    Alekhya Murikita
    from Delhi, Delhi
    Feb 9, 2016
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    Address: 534202
    Website: paytm.com

    Hi I've ordered for royal collection black heels with order no:#[protected] and item no:[protected]..and it was delivered to my adress but the problem is the size was too small that my feet doesnt fit..so i would like to replace my product with size:8 or 9..Kindly please inform me i[censored] can replace or not @[protected]@gmail.com
    Thank u...
    +1 photos
    I, ve ordered for royal collection black heels with order number:#[protected] and item number:[protected]...and it was delivered to my specified address...but the actual problem is the heel size was too small i.e the size is 4 and my feet doesnt fit in it..can u please replace it with size:8 or 9...
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      A
      Abhimanyu` Singh
      from Mumbai, Maharashtra
      Feb 9, 2016
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      Address: 713213
      Website: www.paytm.com

      I ordered a smartphone in paytm.com on 04.02.2016 and due to some reason i cancelled it on 05.02.2016. after 5 days also i didn't got my refund back to my bank account
      Feb 09, 2016
      Updated by Abhimanyu` Singh
      I ordered a smartphone in paytm.com on 04.02.2016 and due to some reason i cancelled it on 05.02.2016. after 5 days also i didn't got my refund back to my bank account. My order id is "[protected]"
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        S
        Sanjoli doneria
        from Gurgaon, Haryana
        Feb 9, 2016
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        Address: New Delhi, Delhi, 110092

        I have cancelled an order no. [protected] and payment was made by debit card. I received the message of refunded amount in my bank account but amount is not reflecting in my bank account. I have also complaint about this before but no response received.
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          M
          Moonmoon Karmakar
          from Pune, Maharashtra
          Feb 9, 2016
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          Address: Pune, Maharashtra, 411014
          Website: www.paytm.com

          Hello Team,

          I had booked a ticket from nagpur to ahmedabad for two person for date 26th december 2015 from paytm website.

          Following are the details:
          1.Journey date : 26th december 2015
          2. Travels name: rajkamal travels
          3. Paytm ticket ID : 0FK03K
          4. Name of people travelling :
          1.sangita karmakar
          2.sonali karmakar
          5. Ticket no.- 10207
          6.status : confirmed booked

          I am hereby attaching the screenshot of the ticket.

          Issue- I was told by rajkamal travels that they have cancelled the bus and will refund my money on 24 th december 2015.
          No matter how many times i called them on their number they did not pickup my phone.
          Steps taken by me :

          1) I tried calling on paytm helpline number, but all in vain.
          As this bus was cancelled at their end, I expect the whole sum amount of Rs.4000 to be refunded immediately to my bank account.

          2) I have also opened a case with paytm (Case No :[protected], where they mentioned they would refund my amount, but later on they denied doing so and have been very disrespectful about customer's patience, trust and money.

          Please do the needful at the earliest possible.

          Prompt action will be appreciated.

          Best Regards,
          Moonmoon Karmakar
          +1 photos
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            R
            r dubey
            from Bhubaneshwar, Odisha
            Feb 9, 2016
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            Address: Lucknow, Uttar Pradesh

            I want to change my registerd mobile number ([protected]) becouse our registered mobile number have deactivated. please change my no. [protected] to [protected]
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              sanj11009
              from Yamunanagar, Haryana
              Feb 9, 2016
              Resolved
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              Resolved

              Address: Gonda, Uttar Pradesh, 271308

              Sir 12/01/2016 ko reliance gsm up east mobile me mene data pack 65 ka karaya paytm online mera balance deduct hua pr data nhi mila pls solve my problem and contact to me this no. [protected]
              Aug 9, 2021
              Complaint marked as Resolved 
              Dear Customer,

              We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

              Regards,
              Reliance Communications
              Dear Customer,

              We tried reaching out to you on the number provided to us but we were unable to get in touch with you. If the issue still persists, do provide us with an alternate number so that we can successfully contact you.

              Regards,
              Reliance Communications
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                A
                abhishek_thanghavel
                from Dindigul, Tamil Nadu
                Feb 9, 2016
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                Address: 638401

                As my card was lost by 25th of jan 2016, it has been misused by withdrawing funds of about 19, 000 using paytm, so i have retrieved the reference numbers of those four transactions from my bank people.. so i kindly request you to get me the available details of the person who did those transaction using my card
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                  I
                  Igm
                  Feb 9, 2016
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                  Address: Jaipur, Rajasthan

                  Good morning sir
                  I pay my mts data card bill of 1144 rupees but not found my cash back of 100 rupees in my belt
                  My promo code PAYTMKARO
                  datacard no [protected]
                  Cell no [protected]
                  Thanks
                  Complaint process so boring
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                    R
                    Ravinder Biswas
                    from Noida, Uttar Pradesh
                    Feb 9, 2016
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                    Address: New Delhi, Delhi, 110046

                    Myself Ravinder Biswas, Last few days PayTM blocked my PayTM account
                    Paytm say's my a/c blocked due a fraud has been reported against my paytm account by Cyber Police but I didn't use any Fraud, I just recharge mobile phones only, Now I cant use my Paytm wallet Money,
                    If PayTm cant unblock my a/c then please return my paytm wallet money

                    Regards
                    Ravinder Biswas
                    PH-[protected]
                    email- ravinder.[protected]@gmail.com
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                      H
                      Hari Chandran
                      from Chennai, Tamil Nadu
                      Feb 8, 2016
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                      Address: 600113

                      Pay tm is trusted site for all customer, but how come they allow to seller the fake product to the valid customer

                      IF We tried to connect the Paytm there response is very poor
                      Compare to other website customer care is good immediate response from them

                      My order number :PAYTM ORDER REF: [protected]
                      AWB #:[protected]
                      PAYTM SHIPMENT ID:[protected]

                      I need the original product replace the original product to me
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                        P
                        Pap323106
                        from Kolkata, West Bengal
                        Feb 8, 2016
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                        Address: Kolkata, West Bengal, 700078

                        My paytm ac no [protected] my Walt balance rs 1500 but no information no reason deduct my blance rs1488.still now not refund my money.plz sir refund my money as well as possible.

                        Thanks

                        Sanjay chatterjee
                        Mo no.+91-[protected]
                        +1 photos
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                          puneet nasa
                          from Pune, Maharashtra
                          Feb 8, 2016
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                          Address: Pune, Maharashtra, 411014
                          Website: www.paytm.com

                          I have purchase apple iphone 6s 64 gb silver color from seller justcare-slp at rs 53769 on 6 feb .my order number is [protected]. on 06 feb i received a message from paytm that seller has confirm the order and shipment is ready to ship.
                          on 8 feb i called customer care to ask the actual status they told me to wait for 48 hr. then in evening i got a message that seller has cancel the order due to out of stock issue.

                          if order is ready to ship then how order can be cancelled. leave it.
                          when i called paytm customer care and ask for reason they informed stock is out of stock. i guide customer care people to see the same items with same seller is giving at 59600 that why seller has canceled the order . i requested him to raise a ticket against seller for fake remarks which is normal business rule.
                          I told more than 100 times to raise a ticket then after 1 hour your Sr. Floor supervisor ahmed Raja align to raise a ticket.
                          i wait my more than one hour to raise a ticket.
                          Paytm Customer care is not raising any ticket against seller.
                          When seller is giving fake remarks to customer .and customer is proving same to customer care team.
                          Tell me one more thing, In paytm ticket raising is punishable offense. is seller is giving too much money to paytm to not raise any ticket against seller .

                          i learned from paytm that they doesnot care about customer. they think customer is fool and if they want to treat like dog.
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                            S
                            Shniti
                            from Delhi, Delhi
                            Feb 8, 2016
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                            Address: Kurukshetra, Haryana, 136118

                            Ji sir maine 2 handbook civil engineering order kiya tha but
                            Jo package tha usma sirf 1 hi book tha .
                            Bhai sahab ye kaisa tarika hai

                            My no [protected]
                            +1 photos
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                              lourdu
                              from Visakhapatnam, Andhra Pradesh
                              Feb 8, 2016
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                              Address: 620001
                              Website: www.paytm.com

                              My order number:[protected]. I many recharges and many items buying. I order this item but not you any sms or registered email address send me for coupon code.I many times feedback but not resolved.your last date for 31:01:2016 before I order so, this problem I very sad and I agree.
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                                M
                                Manasa Veena Chowdary
                                from Vijayawada, Andhra Pradesh
                                Feb 8, 2016
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                                Address: Hyderabad, Andhra Pradesh, 500072
                                Website: Paytm.com

                                My name is Shashank and my order number is [protected] .i have opened the blue colour cover and there was a brown card board box which was already cut and nothing was present in it .this is such an insult to de big online shopping site which I have never experienced such an issue before. I immediately need my money back and I don't want to purchase anything from paytm so kindly give me back my money
                                +1 photos
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                                  V
                                  Vinodsharma7080
                                  Feb 8, 2016
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                                  Address: 797001
                                  Website: www.paytm.com

                                  Dear Sir,
                                  I had purchased one Intex cloud pace black mobile online from paytm vide order no [protected] dated 22 Jan 2016 for Rs. 5797/_ where a cash back of 23% was offered through promocode that I applied during purchase which is being denied by paytm and thus not giving me refund of Rs. 1333/-.
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                                    S
                                    Syed Sabeer
                                    from Bengaluru, Karnataka
                                    Feb 8, 2016
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                                    Address: 560046
                                    Website: India

                                    I bought a pigeon gas stove from Paytm but it came defective.
                                    I made a request to return which was promptly accepted
                                    later I get an email stating I would return it on my own and they would pay 200 bugs for me to ship
                                    I spoke few Courier persons who say that they would not take the responsibility of any damages and the charges would be around 1000 bugs.
                                    I immediately called and spoke to paytm Care dept who said that he would escalate it and give an update in 3-4 days
                                    The Third day I had to call them again, Spoke to a person who was not aware as to what happened, hence spoke to a supervisor by name Sandeep who promised that I would get an update 2-3 days, I am still waiting for an update
                                    Today when I call them from My number i am unable to get through

                                    I just want to return the product and get my money back

                                    Very bad experience from Paytm
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                                      Sonam anant
                                      from Noida, Uttar Pradesh
                                      Feb 8, 2016
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                                      Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                                      Website: Paytm.in online shopping

                                      I have ordered 4 pcs glass bowl.. There was no tracking number provided.. Even after 2 weeks I didn't receive my product.. So I requested to cancel my order and give my refund back. Nxt day I received a msg that the product is delivered.. 😨😱 but I didn't receive the product.. I complained for it.. Customer service has confirmed that they will provide me refund and they will investigate where the product got delivered.. I am waiting from waiting n waiting & calling customer service for help but nothing happened yet.. Paytm has taken my money and never delivered the product and even after so many complaints they did nothing.. Worst online shop.. Chor app.. Paytm.. Is worst .. Very bad experience and I won't buy anything from paytm in my life 😡
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                                        B
                                        biswa801
                                        Feb 8, 2016
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                                        Address: North 24 Parganas, West Bengal, 700110

                                        My paytm account number change this number [protected] is gone Please help me and this new number save [protected] pls pls help...
                                        Feb 08, 2016
                                        Updated by biswa801
                                        Please Sir help me change this number
                                        i wanted to change my paytm register number please help me to do that immedailtly
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