Submit a Complaint
Claimed

PayTM Mobile Solutions Complaints & Reviews

www.paytm.com
1
Updated: Oct 17, 2025
Complaints 20048
Resolved
1743
Unresolved
18305
Bad 😕 It seems that PayTM Mobile Solutions has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
Complaints
Contacts

File a complaint to PayTM Mobile Solutions

Having problems with PayTM Mobile Solutions?

File a complaint and get it resolved by PayTM Mobile Solutions customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Banks
PayTM Mobile Solutions

PayTM Mobile Solutions reviews & complaints page 765

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
K
K.nayan
from Delhi, Delhi
Jan 18, 2016
Report
Copy

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
Website: paytm.com

I Kamal Nayan wanted to say that I ordered two Samsung class 10 memory cards worth Rs 888 order no [protected] item no [protected] with online payment mode but when I received my order it was packed very nicely but there was only one memory card present in it. I complaint about it immediately on PAYTM call center there they told me to file complaint and upload the faulty image but it was unable to upload the image. I called the customer support no. which was also not working. So I filed a written complaint via speed post regd. no. ARD[protected]IN to the head office two months ago but there is no response from your side. Now I have paid for two memory cards but have just got one memory card. this is clearly cheating with the costumer and hence I want my product to be back otherwise unwillingly I have to knock the doors of costumer court. thank you, Yours faithfully Smt. Sheela Rani w/o Sh. KAMAL Nayan Mobile no -[protected], [protected] Sonia Vihar, Delhi - 110094
Feb 03, 2016
Updated by K.nayan I Kamal Nayan husband of Sheela Rani wanted to say that my wife ordered two Samsung class 10 memory cards worth Rs 888 order no [protected] item no [protected] with online payment mode but when I received my order it was packed very nicely but there was only one memory card present in it. I complaint about it immediately on PAYTM call center there they told me to file complaint and upload the faulty image but it was unable to upload the image. I called the customer support no. which was also not working. So I filed a written complaint via speed post regd. no. ARD[protected]IN to the head office two months ago but there is no response from your side. Now I have paid for two memory cards but have just got one memory card. this is clearly cheating with the costumer and hence I want my product to be back otherwise unwillingly I have to knock the doors of costumer court. thank you, Yours faithfully Smt. Sheela Rani w/o Sh. KAMAL Nayan Mobile no -[protected], [protected] Sonia Vihar, Delhi - 110094
plz refund my amount in paytm wallet
Feb 05, 2016
Updated by K.nayan I Kamal Nayan husband of Sheela Rani wanted to say that my wife ordered two Samsung class 10 memory cards worth Rs 888 order no [protected] item no [protected] with online payment mode but when I received my order it was packed very nicely but there was only one memory card present in it. I complaint about it immediately on PAYTM call center there they told me to file complaint and upload the faulty image but it was unable to upload the image. I called the customer support no. which was also not working. So I filed a written complaint via speed post regd. no. ARD[protected]IN to the head office two months ago but there is no response from your side. Now I have paid for two memory cards but have just got one memory card. this is clearly cheating with the costumer and hence I want my product to be back otherwise unwillingly I have to knock the doors of costumer court. thank you, Yours faithfully Smt. Sheela Rani w/o Sh. KAMAL Nayan Mobile no -[protected], [protected] Sonia Vihar, Delhi - 110094
plz refund my amount in paytm wallet
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    B
    Bimalk
    from Delhi, Delhi
    Jan 18, 2016
    Report
    Copy

    Address: New Delhi, Delhi, 110076

    Dear Sir, Today unable to bill pay MTS but from my account you have debited RS.16 & Rs.50 vide transaction Id: [protected] and ID [protected] respectively also I confirm to MTS delhi, they have not received this amount. This is my mail ID and transaction phone No.[protected]. Also corresponding my Email Id: bimalkanti.[protected]@moserbaer.in Please credited the above amount in our wallet . Regards, Bimal
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      Z
      Zahra Z. Motorwala
      from Gurgaon, Haryana
      Jan 18, 2016
      Report
      Copy

      Address: Mumbai City, Maharashtra, 400010
      Website: PayTM

      I did an online recharge via PayTM on my phone number but unfortunately it happened on another number (similar to mine with just one digit difference). I want to know what can be done for this now? I have contacted paytm before and they asked me to contact airtel for the same. Have done that many times already and except for putting the blame game on eachother both organisations have no viable solution. I on my part don't want 750 Rs. to go down the drain. Pls give me a satisfactory solution to this problem and treat this as extremely important.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        D
        DrMksPgi
        from Delhi, Delhi
        Jan 18, 2016
        Report
        Copy

        Address: 722012
        Website: paytm.com

        I have requested to recharge STV 561 for BSNL west bengal circle Data Pack with Transaction Receipt Order No. #[protected][protected], but, yet have not received any recharge benefits. Details obtained from BSNL also shows no successful recharge of Rs 561. Complained to customer support to return my money, but, they did't paid any attention.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          U
          uk01232
          from New Delhi, Delhi
          Jan 18, 2016
          Report
          Copy

          Address: New Delhi, Delhi, 110019

          Order no. - [protected] order details - Transaction No - [protected]/paytm wallet /[protected]@gmail.com I ordered Columbus Grey Sport Shoes SIZE-6 but I received Columbus Grey Sport Shoes SIZE-9 Thanks and Regards
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            N
            nVenkat
            from Madurai, Tamil Nadu
            Jan 18, 2016
            Report
            Copy

            Address: 600053

            I have paid rs.200/- and i got the statement on my card on 04.01.2016 for rs.200/- but the same amount was credited to any of my recharges Kindly clarify the same 04/01/2016 75425316005370054907465 www.paytm.com NOIDA IN 200.00 Awaiting for your immediate reply and response. Rgds/venkat +91 [protected] +91 [protected]
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              T
              tarun6253
              from Delhi, Delhi
              Jan 18, 2016
              Report
              Copy

              Address: Jaipur, Rajasthan, 302001
              Website: Paytm.com

              Customer care has not been able to resolve my complain and now they not responding. Product delivered by PAYTM is not according to description many a time and my money has stagnated due to their fault now they are not even responding in proper manner
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                M
                mnx1989
                from Hyderabad, Telangana
                Jan 18, 2016
                Report
                Copy

                Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                Website: www.paytm.com

                Hi, I paid for domino's pizza for Rs.539 through paytm wallet for 30% cashback. Still I have not received any cashback. For your reference pfb details : BILLDESK Order #EPT[protected]Paytm Cash Txn ID [protected]-01-05 03:31:40 PM Thanks, Manish
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  B
                  being-human
                  from Kolkata, West Bengal
                  Jan 18, 2016
                  Report
                  Copy

                  Address: Kolkata, West Bengal, 700054
                  Website: paytm.com/paytmwallet

                  Request under Transaction ID Number [protected] added cash in paytm wallet the amount of rs 1100 I need it to be refunded. 18th January, 2016 To, The Concern Person PayTM Mobile Solutions Pvt. Ltd. B-121, Sector 5 Noida Gautam Buddh Nagar District Uttar Pradesh India - 201301 Respected Sir / Madam, SUB:-Paytm wallet the amount of rs 1100 I need it to be refunded right now On 17 January 2016.I I have added cash in paytm wallet the amount of rs 1100 from my BOI. The transaction no is[protected] paytm wallet show the amount. Also my 1100 rs is deducted from BOI. But next day on displayed no Paytm cash transactions associated with your account. I need it to be refunded. Kindly do the needful. Till now I won't get in my bank Account. Thank you and more power! Supporting papers are attached herewith. Necessary to make an information about all documents accordingly over telephone .
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    shrid51
                    from Bengaluru, Karnataka
                    Jan 18, 2016
                    Report
                    Copy

                    Address: Bangalore, Karnataka, 560050

                    Dear Sir, I Booked ​Foot lodge Brown Slipper For Men (Size-8) but Slipper which was delivered by them its different Module and also blue Colour. I need to return it or i need my money return. Please Find Attached Photo of Slipper and box. Customer care number Also not connecting and not available any Email ID in Any web site Regards, Shridhar shridhar.[protected]@gmail.com
                    PayTM Mobile Solutions customer support has been notified about the posted complaint.
                    View replies
                    Booked Confirmation Mail Photo Copy for your Info.
                    Reply
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      R
                      Ramgopal Agarwal
                      from Paradip Garh, Odisha
                      Jan 18, 2016
                      Report
                      Copy

                      Address: Puri, Odisha, 752001

                      I have added cash in paytm wallet but when it was not cashed in my wallet then i make my order cancelled and after that it shows they have refunded money in my bank Account.But till now i won't get in my bank Account
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        P
                        ppooja625
                        from Hyderabad, Telangana
                        Jan 18, 2016
                        Report
                        Copy

                        Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                        Website: paytm.com

                        My order number is [protected], i refused to accept the delivery of the product on 8th jan as it was defective but paytms is not returning my money. Order Name: [protected] Order Date: 2nd Jan 2016 Order Returned Date: 8th Jan 2016 Product Name: Pebbleyard XXXL Bean Bag - Filled With Beans
                        Jan 21, 2016
                        Updated by ppooja625                         Why there is no resolution till now...not after complaining on consumer form...there guys are not hearing any single word...
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          Astuti1
                          Jan 17, 2016
                          Report
                          Copy

                          Address: 110030

                          Hi, Trying to payment the bill of Airtel no [protected], due to some issue with my user ID the transaction has been failed but the amount of my wallet is INR 48 is deducted from my account. Request you to please revert the amount of my wallet ASAP.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            K
                            kotadiyanand2718
                            from Mumbai, Maharashtra
                            Jan 17, 2016
                            Report
                            Copy

                            Address: 400064
                            Website: paytm.com

                            I have ordered Jbl xtreme speaker from Paytm.com with order id no. :[protected] on 5th jan 2016for Rs. 21980 against which I has to get cashback of Rs. 8000 as soon as shipping of order is done, which was delivered on 8th jan 2016 but upto now they have not given my cashback after making more than five calls they say your problem will be resolved within 24-48 hours, but they are taking no action please find me solution
                            View replies
                            i have ordered Jbl xtreme speaker from Paytm.com with order id no. :[protected] on 5th jan 2016for Rs. 21980 against which I has to get cashback of Rs. 8000 as soon as shipping of order is done, which was delivered on 8th jan 2016 but upto now they have not given my cashback after making more than five calls they say your problem will be resolved within 24-48 hours, but they are taking no action please find me solution
                            Reply
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              R
                              R K Choudhary1
                              from Chennai, Tamil Nadu
                              Jan 17, 2016
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: New Delhi, Delhi, 110048
                              Website: www.paytm.com

                              Dear Sir, I have order one vediocon led TV 24" on 4th-Jan-2016.But I have received intex led tv.But invoice is also vediocon.I have complain about this in paytm.They will accept return the product.Products delivered on 12-Jan-2016.I have complaint same day.But still no one is coming for return pickup.And I am sending mail then they say wait for 48-72 hours form eight day. INVOICE -45072/[protected] Name:-Rajeev Kumar
                              Feb 15, 2016
                              Complaint marked as Resolved 
                              Complaints resolved, but very hard to take refund.Because process is very hard.And a lots of flow up need to take refund.So Now i will not purchase any product and not suggest any person to purchase from paytm.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                D
                                dheeru2409
                                Jan 17, 2016
                                Report
                                Copy

                                Address: Sawai Madhopur, Rajasthan, 322001
                                Website: www.paytm.com

                                I tried to recharge for "Rs 97" of my Airtel mobile no. [protected] by PayTM at 16 January 2016. I saw that the amount of "Rs 97" is cut from my "SBI Account", but my mobile is not recharged. Then I checked my "paytm wallet ", there are no money. I saw here that "Your order has failed". I also tried to contact PayTM helpline number but can't connect, this number is always busy. I am very disappoint by this. My Order No -[protected] CC Transaction No - 777512 Mobile No. [protected] So I want to ask you that where is my money. l am doubtful for online shopping by this matter . Please look this matter and refund me my money. Thanks,
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  X
                                  xyzaa
                                  from Noida, Uttar Pradesh
                                  Jan 17, 2016
                                  Report
                                  Copy

                                  Address: Ghaziabad, Uttar Pradesh, 201005

                                  Sir i tried to recharge my videocon d2h but unfortunately some error occurred after i paid with my card and i am unable to recharged but you debited rs1000 from my account
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    X
                                    xyzaa
                                    from Noida, Uttar Pradesh
                                    Jan 17, 2016
                                    Report
                                    Copy

                                    Address: Ghaziabad, Uttar Pradesh, 201005

                                    Sir I tried to recharge my Videocon d2h but at the end I got an issue that we are unable to recharge but from my account you have debited Rs 1000 and my recharge is not done
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      H
                                      Hp2810
                                      Jan 17, 2016
                                      Report
                                      Copy

                                      Address: Vadodara, Gujarat, 390021
                                      Website: Peppertap

                                      I book my grocery order but till I can't get conformation against my order.I all ready pay by paytm.id 2241401 delivery time book 8 pm to 10 pm slab.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        0
                                        027
                                        from Bhubaneshwar, Odisha
                                        Jan 17, 2016
                                        Report
                                        Copy

                                        Address: Bangalore, Karnataka, 560045
                                        Website: PAYTM

                                        On 17jan 2016.i topup the amount of rs 1000 from my sbi. the transaction no is[protected]. but paytm show it is failed. my 1000rs is deducted from sbi. i need it to be refunded. kindly do the needful.ASAP
                                        View replies
                                        bad experience with paytm all fraud offers like APP1000. ALL fake offers
                                        Reply
                                        Helpful
                                        Found this helpful?
                                        1 Comment
                                        Report
                                        Copy

                                        Post your Comment

                                        Comment Guidelines
                                          I want to submit Complaint Positive Review Neutral Comment
                                          Add Image
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit

                                          Related businesses

                                          Bangiya Gramin Vikash Bank
                                          1
                                          (216)
                                          SMERA Ratings
                                          1
                                          (5)
                                          GrahakSeva.com
                                          1
                                          (56)