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PayTM Mobile Solutions Complaints & Reviews

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Updated: Oct 17, 2025
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PayTM Mobile Solutions reviews & complaints page 767

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F
favasmfk
from Paravur, Kerala
Jan 16, 2016
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Address: Kollam, Kerala, 691005
Website: www.paytm.com

I bought a book named perry chemical engineering handbook from paytm. order number ([protected]). on 04/01/2016. They told me that the item will be delivered before 12/01/2016. But after 12th also i did'nt get the product.and they send me a message that they can't send the product since they don't have any stock.They refunded the money to my paytm wallet. i want to transfer that amount to bank account.and i do the same through paytm wallet. but unitill now they didnt deposited the amount to my bank account.[protected]
Jan 17, 2016
Updated by favasmfk
This is regarding the complaint i registered against paytm. Now the current status is in their paytm wallet it is showing that the money transaction to my account [protected] is succesfull but the amount is not transfered yet. i think they are cheating me. order number ([protected])
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    Idris Mohideen
    Jan 16, 2016
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    Address: Chennai, Tamil Nadu, 600100

    We have purchased combo sandisk pen drive . Beacause late delivery we returned the product. But till now we didnt recieve payment from paytm.
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      D
      Dinesh Nootan Pharma
      from Ahmedabad, Gujarat
      Jan 16, 2016
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      Address: 411004

      Ticket #[protected]: Unable to make payment through Wallet despite of balance, Email ID change request for Paytm Account, October 15 cash back still not credited & they have blocked the account . Just because I tried to order a hard drive from 2 accounts doesn't mean that I'm reselling them. Yes I created another account of dadr, as he's not so tech savvy. And I tried to order monitor using both these, because in my as wanted to change old monitors. And the website already said 2 orders per user, but it didn't let me. So I had to make another account. Now is it that you'll give only one product to one family. So illogical! It's totally disappointing and unjustified that they put my account on hold. It was never expected of Paytm. And they gave me a warning? What the hell! They said that I must transfer my money to my bank account in 7 days, after which they will permanently ban my account. Also the Cashback of RS 9999/- is still to be credited to my wallet since october 15 despite of several reminders/complaints. !
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        A
        ankit_0303chouhan
        from Ahmedabad, Gujarat
        Jan 15, 2016
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        Address: Vadodara, Gujarat, 390006
        Website: www.paytm.com

        Dear Sir/Madam, Cash back of 9999 not received till now for my iphone 6s have Order Number: MPtkt - [protected], when we complaint they told me to upgrade wallet... apply for the wallet upgrade on 25 dec, till now message come " we will upgrade soon"... no updates regarding this..they only give me reply on mail no actions till now.. take the proper action against them. i already mail to their customer care 3 4 times but no solution till now and paytm cross their limits . To upgrade paytm wallet they have to send a person to collect my documents, till now no calls no person come to collect my documents.
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          mdzaki
          Jan 15, 2016
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          Address: Rangareddy, Andhra Pradesh, 500005
          Website: www.paytm.com

          Sir i was bought godrej expert pack and i got a vocher from pack but i can't redeem my account i am go to the paytm.com/godrejexpect and enter promocode and select the one option when i am click proceed it is not working it say select one option plz do something
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            S
            sunildubeyrampur
            from Mumbai, Maharashtra
            Jan 15, 2016
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            I have done shopping with firstcry by paytm wallet.payment has deduct from my paytm wallet but order has not placed.i want to know about my payment, how it back into my paytm wallet .
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              A
              akamit
              from Delhi, Delhi
              Jan 15, 2016
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              Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
              Website: paytm.com

              I Bought DELLKB212USB2.0 Keyboard which is sold to me for Rs. 494(474+20shipping fee), but after getting my product MRP was only Rs.449. Paytm order id-[protected](ordered on 08/01/2016, collected on 12/01/2016)
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                A
                amanguptambm
                from Indore, Madhya Pradesh
                Jan 15, 2016
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                Address: Indore, Madhya Pradesh, 452010
                Website: www.paytm.com

                Date[protected] Ticket #[protected] Just because I ordered a hard drive from 2 accounts doesn't mean that I'm reselling them. My order was for my personal use only. Yes I created another account, for my dad, as he's not so tech savvy. And I tried to order hard drive using both these, because in my business, I regularly need them. And the website already said 2 orders per user, but it didn't let me. So I had to make another account. Now is it that you'll give only one product to one family. So illogical! It's totally disappointing and unjustified that they put my account on hold. It was never expected of Paytm. And they gave me a warning? What the hell! They said that I must transfer my money to my bank account in 7 days, after which they will permanently ban my account.
                Ticket #[protected]: Unable to make payment through Wallet despite of balance, Email ID change request for Paytm Account, October 15 cash back still not credited & they have blocked the account . Just because I tried to order a hard drive from 2 accounts doesn't mean that I'm reselling them. Yes I created another account of dadr, as he's not so tech savvy. And I tried to order monitor using both these, because in my as wanted to change old monitors. And the website already said 2 orders per user, but it didn't let me. So I had to make another account. Now is it that you'll give only one product to one family. So illogical! It's totally disappointing and unjustified that they put my account on hold. It was never expected of Paytm. And they gave me a warning? What the hell! They said that I must transfer my money to my bank account in 7 days, after which they will permanently ban my account. Also the Cashback of RS 9999/- is still to be credited to my wallet since october 15 despite of several reminders/complaints.
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                  D
                  deepasingh0790
                  from Mumbai, Maharashtra
                  Jan 15, 2016
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                  Address: Pune, Maharashtra, 411027
                  Website: PAYTM

                  I was trying to pay my phone bill through PAYTM, because of some error the payment was not made successfully and the amount was deducted from my account. I raised a complaint online. Just within few minutes I got a call from a person saying that he is from PAYTM, and he was asking me about the complaint I raised. He asked me to remain online and he will transfer the amount from my paytm account to my bank account . For which he started asking my card number. I told him my card number. He then said he wants to know the CVV no. Then I got confused that why a person needs my cvv no. and expiry date number. He was continuously asking me my cvv and convinced me my saying that "Ma’am, Paytm is a very big site I assure there is no such issue, you have to share your card details with me in order to get your amount back. He asked me the otp which I received by saying that this is the only way I can get my amount back. In the OTP message from bank I got the message that the transaction is made of 4k but I paid the bill of 1102. He was continuously forcing me to share the details by saying that this is the paytm rule. Because of some error he was not able to transact the amount from my account as the bank got the hint that someone is trying to hack my account. He again told me that from morning only there is some problem with your bank because of which none of the customers are able to make any transaction. Please share some other card details with me. I told him that its ok, I am not in a hurry I will get the amount back later and disconnected the phone.Just then I got a call from my bank that someone is trying to hack your account and THEY HAVE BLOCKED the card. This is the number from which I got the call - [protected]
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                    S
                    satinderchandel
                    from Jammu, Jammu and Kashmir
                    Jan 15, 2016
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                    Address: Gautam Buddh Nagar, Uttar Pradesh
                    Website: PAYTM

                    One of our SBI customer is a user of sbi debit card with no[protected] and card no[protected] and by using both of my card from 8/01/2016 to 15/01/2016 a number of pos were done with pos no ET[protected], of Rs 5000/- on11/1/2016 POS NO[protected] FOR RS 1000 ON 12/01/2016 POS NO 329684 FOR RS 5000 ON 12/01/16 POS NO 378528 FOR RS 5000 ON 13/01/16 POS NO[protected] FOR RS 1000 ON 13/01/16 POS NO 398836 FOR RS 5000 0N 13/01/16 387720 FOR RS 5000 ON 13/01/2016 POS NO 488079 FOR RS 5000 ON 14/01/16 POS NO 489329 FOR RS 5000 ON 14/1/16 POS NO 04292 FOR RS 5000 ON 14/01/16 POS NO 437158 FOR RS 4714 ON 14/01/16 POS NO 501492 FOR RS 5000 ON 14/1/16 kindly block the consinement and refund the same to the account I have also register fir in this regard.
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                      Gaurangbhole
                      from Mumbai, Maharashtra
                      Jan 15, 2016
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                      Address: Mumbai City, Maharashtra, 400018

                      I ordered a lenovo laptop order number [protected] after waiting for a long time. I got 5000 cashback on it. After 2 days the cashback on that product was increased to 8891. I request you to give me extra cashback or i will have to return the product and again make a new order for same product.
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                        B
                        Bhanu Sahoo Vicky
                        from Kolkata, West Bengal
                        Jan 15, 2016
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                        Address: 201308
                        Website: www.paytm.com

                        90 rs deducted but recharge not successf and money was not refund to paytm wallet since 4 to 5 days.i complain in tha paytm twice but still money not refund
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                          G
                          ganesh26066
                          Jan 15, 2016
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                          Address: Vellore, Tamil Nadu, 632009

                          Very bad service. Order No is [protected].i waited for this mobile.but paytm cancelled it..very disappointed, now price increased and cant able to buy this mobile..i need samsung j7 at same price.
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                            9
                            9422797742
                            Jan 15, 2016
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                            Address: 414003
                            Website: Ahmednagar

                            Sir I have not made purchase of rs 9000 on 31/12/2015. But VIN/PAYTM /[protected]/0 AGAINST this transaction amt of rs 9000 has been deducted from my own icici account. I want to know what I have purchased, time and transaction ID
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                              B
                              bhoopeshdew
                              from Raipur, Chhattisgarh
                              Jan 14, 2016
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                              Address: Gautam Buddh Nagar, Uttar Pradesh, 495001
                              Website: www,paytm.com

                              Hello Sir, I am Bhoopesh Kumaar Dewangan I have made a payment to BILLDESK with transaction id [protected] of amount 2378.64 the money is deducted from paytm account but during transaction some connection issue had occur and the payment is not succeded in merchant site. Please return my money back in account
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                                Nisha Kochumon
                                from Guntur, Andhra Pradesh
                                Jan 14, 2016
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                                Address: New Delhi, Delhi

                                I have ordered for 12 size versiliana black flats. But the size I received is 8 size which is not suited. And the golden beats are not fixed. Kindly pick the wrong size and refund.
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                                  A
                                  ajindal
                                  from Delhi, Delhi
                                  Jan 14, 2016
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                                  Address: New Delhi, Delhi, 110042
                                  Website: paytm.com

                                  Dear Sir/ Madam order number [protected] On 28th Nov 2015 I placed the above order with you for Nova NHT 1055 W Trimmer for men (White)for which I paid in advance. The said item has still not been delivered. A specific time for delivery was agreed 9-10 days that has not been met. Under the Consumer Rights Act goods must be delivered within the time frame agreed with the retailer. As this delivery date has now been missed, you have failed to fulfill this statutory requirement and are therefore in breach of contract. i have informed about this issue to customer care representative(paytm) many times but they are not be able to provide solution. instead of such I am providing you with a further reasonable deadline by which the goods must be delivered. If you do not send me the goods by 21st Jan 2016 I will consider our contract at an end, as I am entitled to do under the Regulations, and will expect you to refund me the full purchase price of Rs.525 Yours sincerely
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                                    S
                                    swappy1
                                    Jan 14, 2016
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                                    Address: 440023
                                    Website: paytm

                                    Order Number: MPtkt - [protected] Message: i need contact number of the seller, because some seller has complaint about paytm team didn't pickup product from them. and paytm blames on seller that they unable to dispatch order. we shop from exiting offers & more cashback. but since last month i had ordered leather jacket 4times. but its every time canceled. paytm says its canceled by seller. but when i contact with the seller, they told me product is ready & packed with invoice, but nobodies come from for pickup this order. they skipped it. now i know this is not sellers its paytm mistake. because they offer more n dont want to sale on low price. after order canceled they refunded & we search other deal on same site, just because our money is engaged with paytm wallet.
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                                      Sandeep Ghanekar
                                      from Mumbai, Maharashtra
                                      Jan 14, 2016
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                                      Address: Mumbai City, Maharashtra, 400088

                                      Dear Sir, I was recharges of Rs.200.00 on 01.12.2015 on mob [protected], but still date not received balance form airtel, please let me know what is problem, find below detail of my statement payment details fyi. PURCHASE 200.00 AT PAYTM.COM 14:37:02/466946 [protected]/INR [protected]/[protected] please confirm urgently, I am not satisfy for this service best Rgds Sandeep Mob : [protected]
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                                        P
                                        Pon Rajan
                                        Jan 14, 2016
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                                        Address: 626117
                                        Website: Paytm

                                        Dear sir/mam My Order no:[protected] is got failed during recharge by paytm apps but still I didn't get refund amount. Kindly refund the payment to my account. POS PRCH POS[protected] PAYTM NOIDA
                                        Same problem here... I emailed the complain since and recovery yet... let me know if you find any solution to it
                                        my oder no:[protected] in refandabal in my wallet
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