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PayTM Mobile Solutions Complaints & Reviews

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Last updated May 15, 2024
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PayTM Mobile Solutions reviews & complaints page 763

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A
Amarjeet shaw
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Refund issue on paytm

Address:Kolkata, West Bengal, 700001
Website:paytm.com

Dear Sir

Order Number: Recharge - [protected] | Dated - 08/01/2015 on Airtel No -[protected], Recharge amount Rs. 50/-. Dear Sir my bank account debited by Rs. 42 and Rs. 8 Pay TM Wallet against this order, but recharge is not done. I got Refund of Rs.8 which is paid via Pay TM wallet, But did not Refunded my Rs. 42 which is deducted from Bank.
In this Case i made conversation with Pay TM but not got my refunded Amount...
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S
suraj panda (bunu)
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Payment not return

Address:431005
Website:www.paytm.com

I use paytm wallet to order item from ebay and as product found defective i return them. when i call to ebay care they said that amount already paid to your respective wallet amount and they given me some reference no. and contact to your wallet service i try to send mail to paytm/care but no answer.. from paytm side. please help all amount around 1000....
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Address:Kolkata, West Bengal, 700014
Website:paytm.com

I have returned an item but got reply that the seller in unable to pick up. 00179626 is the ticket number for the issue. For another item, I cancel the item but haven't recieve the refund.[protected] is the ticket number for that issue...
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T
tanumoy
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Incorrect amount deducted and keeping the case pending without taking proper resolution

Address:712235
Website:paytm.com

I am Tanumoy from Kolkata.
One of my friend asked to recharge a top up in her BSNL Kolkata mobile for which I opened the PayTM site and found Full Talk Time @Rs. 110 and did it on 29th Nov, 2015 at 8:26 PM.

I thought to do a recharge on my father's mobile since it is giving full talk time and did the same recharge in my father's BSNL Kolkata number for Rs. 110 at 9:19 PM.
When I checked the balance, I actually...
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V
Varsha Salunke
from Gurgaon, Haryana
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Product not delivered 1446850661

Address:411057

My order number is [protected] which is supposed to deliver till 18 Jan 2016 for this I got an email as order is delivered.but I have not received any order from paytm
This is ridiculous....
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A
Apkm
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment not received

Address:Kolkata, West Bengal, 700078

Dear sir.
My AC no [protected].today add rs 120 .bank also debated my account. But not showing peytm account. Plz solve the problems as soon as possible.

Thanks
Sanjay CHATTERJEE
[protected]...
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M
manikaur91
from Dirba, Punjab
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Regarding refund of money due to wrong payment

Address:Mohali, Punjab, 140308

Sir, my order id is.[protected] .. i paied bill online on a wrong number by mistake. please refund my money of rupees 390 and canel that payment.. asap... payment was to be done on phone number [protected] but its done on number [protected].. please cancle it..
thankin you...
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A
Abhishek Shakya
from Hyderabad, Telangana
May 14, 2022
This thread was updated on May 14, 2022
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Promo code not working & customer care not responding

Address:Hyderabad, Andhra Pradesh, 500050
Website:www.consumercomplaints.in/new_complaint

I have purchased 1 lt Fortune refined oil and got Rs30/- Paytm cash with pack.
but my promo code is not working and i sent E-mail to customer care with 3 reminder but no response is coming from Paytm customer care.
Even i contacted many time via phone but it is also worthless with only time wasting.
I am very frustrated about customer care from Paytm.
Really very worst service i have faced till now among online...
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Address:Vadodara, Gujarat, 390019
Website:www.paytm.com

I have recharged for rs. 499/- in my mts mblaze at 2:30 pm at the time of transaction money has been debited from my bank account and status of my order got payment confirmation awaited. I have called customer care numbers but most of the time line is busy or it says i will get confirmation call after 2 hours but its 4:52 pm n almost 2:20 hours since i had recharged but i have got my recharge and the main thing is if payment has been debited...
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A
ajay1212
from Bengaluru, Karnataka
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Refund of failed transaction

Address:395004
Website:paytm

Respond To Complaint
I tried to pay my Torrent Power utility bill 1 dec[protected]/- through Paytm, the transaction failed but the amount is deducted from my bank account it is not shown either in my paytm account, nor it is reversed bank to my bank account it is more than 50 days since this transaction took place. It is more than days since I have raised a complaint, I have neither received a solution refund nor has any executive...
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K
Khasim Nt
from Nellore, Andhra Pradesh
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Request for credit card money refund

Address:Hyderabad, Andhra Pradesh, 500073
Website:www.paytm.com

Hi
i was order one product in paytm, but unfortunatly i was cancled that product for that product i was used my credit card, amount debit from my account, it was done also 2 days above but til now i wont get any call from you as same i wont get my money back in my account so do my 24000 rs amount asap refund .

email id :khasim.[protected]@gmail.com
cell :[protected]...
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K
kalash sharma1
from Jammu, Jammu and Kashmir
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Recharge on cell phone

Address:Jaipur, Rajasthan, 302016
Website:paytm

I recharged my phone nub yesterday which is 18.1.2016
bt paytm recharge is un successful and my balance has been debited. and at this time i didnt get my amount on account what should i do...
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A
arjundasv
from Delhi, Delhi
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Money deducted without approval

Address:Gautam Buddh Nagar, Uttar Pradesh
Website:paytm.com/paytmwallet

A fake transaction of Rs.351 from PayTM account. Didn't get any OTP regarding this. Also there was no alert of any sort. No mails, messages in phone or anything. Came to know of this only after checking the wallet. This is a clear case of lack of security in wallet account....
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A
amankainth0290
from Chennai, Tamil Nadu
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Paytm cash withdrawal + credit card withdrawal

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:paytm.com

I placed one order for Red Tape formal Shoes, of INR 2013 [with 1364 Paytm cash +649 Credit card payment]

but paytm withdrawed [1364] from my paytm wallet + 2013 from credit card as well.

so as i cancelled my order paytm has refunded [2013 - 4%] to my credit card.

still 1364 paytm cashback is pending from PayTm.

#fail service, #fraud....
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Address:Kolkata, West Bengal, 700131
Website:e commerce

Order #[protected] ordered videocon LED on 4th kan, received INTEX LED TV after 15 days Complaint to Paytm and they suggest to self return it, now i have to ship it by spending Rs1600/ They do not agree to pay greater than Rs 200 for shipping charge...
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J
jeetkashyap
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

1 out of 2 items not delivered even after paying money - no response now

Address:Pune, Maharashtra, 411045
Website:www.paytm.com

I have ordered 2 bean bags from Paytm and got delivery of Only 1 Bean Bag on 29 Dec 15. Order number is [protected]. As per enquiry with Courier guy he said there is only 1 bean bag sent as a part of the order and I lodged a complain with Paytm on the same day Ticket number is[protected]. Initially I got a reply from team that product will be delivered in 4-5 working days but after I didn't got the product. I have been chasing up on email from...
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A
Ashriya Gupta
from Gurgaon, Haryana
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Amount not refunded to my bank account

Address:New Delhi, Delhi, 110003
Website:Pay TM

Dear Pay TM Today I added Rs. 200 to my pay TM wallet to recharge my phone...but the amount was deducted from my bank account but not shown in my pay TM wallet but it was return their that your transaction is successful...later when i was not able too recharge as the amount was not seen in my pay tm wallet I tried to refund that amount to my bank by clicking the refund button...after that the status of transaction of Rs. 200 was seen as...
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A
Anish_kr
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount deducted from bank account but not recharge my number by paytm

Address:New Delhi, Delhi, 110005
Website:www.paytm.com

I used pay tm to recharge a mobile number [protected] using my debit card and the amt rs250 taken in to my account but still I didn't get recharge so plz refund my amount its urgent. After some error on my paytm app I had cancelled my order but my amount has been deducted from my bank account pls find the attachment of a screen shot...
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M
mukesh4821
from Surat, Gujarat
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Cashback not received and wallet not upgraded - paytm

Address:Surat, Gujarat, 395002
Website:www.paytm.com

I Purchased a mobile but not received Paytm cash for this Order# [protected] and for yatra order #16334785-[protected] . ..I also did a lots of complaints mail to Paytm but they are asking for wait.Its already 5 Days passed away. Even My Paytm wallet is not upgraded, after submitting all documents. You have worst customer service. Please do needful....
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Address:Yavatmal, Maharashtra, 445203
Website:Paytm.com

I was trying to pay my bill of Rs 250 on paytm website ad after completing all steps it says recharge fail.but it deduct Rs. 250 .00 from my BOI account. I done it two times.the 2'nd time I clicked 'Refund to your bank account' but it hasn't refunded to my account.The remaining ₹256.00 hadn't shown in my paytm wallet. So plz give me my money Rs.556.00 back...
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