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PayTM Mobile Solutions Complaints & Reviews

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Updated: Apr 23, 2025
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PayTM Mobile Solutions reviews & complaints page 769

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U
uday.h2015
Jan 12, 2016
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Website: Paytm APP

Mob : [protected] Twice a few days back, i submitted 99 & 249 for datacard recharge, PAYTM App didnt recharge the amount above, but processed my money. It happened today with 250 Mobile Top up as well. 250 was paid, but recharge was failed. Please take it as formal complaint against PAYTM APP
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    J
    jigsraval
    from Mumbai, Maharashtra
    Jan 12, 2016
    Resolved
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    Resolved

    Address: New Delhi, Delhi
    Website: paytm

    Its a herbalife weight loss product i ordered a a product that contain 3 box but one item is missing. Order no is [protected]. Big scam paytm. Not responding very well. Dont use paytm fake people n dealers they have.
    Jan 22, 2016
    Complaint marked as Resolved 
    Not resolve my complaint. Fake commitment given by executive on phone and through email. After 1 week still not clear my problem. Fake company and dealer. Please don't buy anything on paytm. Bigscam
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      M
      mayur v
      from Hyderabad, Telangana
      Jan 12, 2016
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      Address: Hyderabad, Andhra Pradesh, 500020
      Website: www.paytm.com

      I have done recharge on airtel prepaid through paytm Rs 220/- money deducted from bank account and recharge not yet done in mobile number.. contact number [protected] [protected]
      +1 photos
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        V
        Vardhan Musafir
        from Khed, Maharashtra
        Jan 12, 2016
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        Address: Mumbai City, Maharashtra, 515865
        Website: www.paytm.com

        I am having a paytm app of [protected] just recharged for 228/_ for it but mistakenly it is gone for [protected] and they did not re credit the said amount To me
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          A
          akavi729
          from Gurgaon, Haryana
          Jan 12, 2016
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          Address: New Delhi, Delhi, 110013
          Website: paytm.com

          I bought a sony pendrive under a year warranty ...but later it stopped working . when i talked to sony for the exchange or any sort of measures they said paytm is not their authorised seller so they cant take any measures. when i talked to paytm about this they only say that" share the images where IMEI NO /serial no is mentioned along with the paytm invoice so that we can help you in a better way." which i have already done . but they only reply the same every time. i just want a solution to this . its really hard to work without a pendrive. INVOICE #: 26566/[protected] INVOICE DATE: 27-Mar-2015 | 12:19 hr COMPANY’S VAT TIN:[protected] COMPANY’S PAN No.:ARJPM5745N
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            S
            Shibatumo
            from Kolkata, West Bengal
            Jan 12, 2016
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            Address: Kolkata, West Bengal, 700124

            I have add my money to my wallet but some bank reson unable to add my amount so I cancel the amount ..my money deducted from my bank ac but I have not return my amount rs 1500...till now ..
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              R
              rmohankumar
              from Chennai, Tamil Nadu
              Jan 12, 2016
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              Address: New Delhi, Delhi, 110058
              Website: PAYTM

              I have purchased One Philips Trimmer Qt4000/15 Paytm Ref No: [protected] i get used trimmer when i opened the box and take out the trimmer, trimmer have used it have already hairs on it .
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                V
                vivekkumar1990
                from Mumbai, Maharashtra
                Jan 12, 2016
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                Address: 122001
                Website: paytm.com

                Order no.- [protected] paytm valid transaction id- [protected] date-21/01/2016 irctc ticket not generated but paytm balance reduced mail id- [protected]@gmail.com paytm user id- [protected]@gmail.com
                Jan 12, 2016
                Updated by vivekkumar1990
                sir i have transaction by paytm wallet.. and paytm wallet balance reduced but ticket not confirmed and not generated pnr number.. and reduced my balance.. so give me a balance.. and please response me.
                Sir I am samir ranjan Sahu
                Booked a ticket on Thursday from brahmapur to vskp it costed 408 rs total but pnr not generated and amount deducted from PayTM wallet
                Still my problem not resolved
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                  K
                  khasim786
                  from Nellore, Andhra Pradesh
                  Jan 12, 2016
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                  Address: Hyderabad, Andhra Pradesh, 500073
                  Website: www.paytm.com

                  HI, i purchased the one lenovo laptop, but they are sending laptop and my purchased laptop both are different, they are telling same laptop, so i returned the my laptop at that time they are told that with in 3-4 days i will refund you, till now i didn't get money. how many times i will get this message from you when i send a email to you i was get same reply from you (Sorry! for the inconvenience caused. We will definitely make sure that we fix the issue of your refund as we have escalated this issue with our concerned team.. We will look into this and get back to you with an update in next 48-72 hrs.) while i try to call on your number it won't connect you and try to raise a compliant on this one that also showing me try after 3 mini later, i was wait from last 10 days form this refund process it's not getting correcting i wont get an amount within the 12 hr, from this time i can put on case PAYTM at Hyderabad, Telangana, in additon to you should have to pay good will also . so immediately refund my amount ASAP...
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                    S
                    Sambharwal
                    from Gurgaon, Haryana
                    Jan 12, 2016
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                    Address: Bhiwani, Haryana, 127021

                    You deduct money from my account on dt.-09/01/2016. as amount of Rs.148. and again Rs. 148. Total Rs.296. Nor you recharge my mobile neither you refund my money. Order no's are [protected]. and [protected]. My mail id [protected]@gmail.com and mob. No. is [protected].
                    PayTM Mobile Solutions customer support has been notified about the posted complaint.
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                      D
                      deepa66
                      from Lucknow, Uttar Pradesh
                      Jan 12, 2016
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                      Address: Gorakhpur, Uttar Pradesh, 273001
                      Website: www.paytm.com

                      I am using number [protected] i have applied for kyc but no one come to take my document what we do is it government company or a private company if private there is any time limitation for copletying any task or every thing on rambharose.
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                        A
                        anuj1999
                        from Moradabad, Uttar Pradesh
                        Jan 12, 2016
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                        Address: Udaipur, Rajasthan, 313001
                        Website: patym.com

                        Recently did a recharge of 120 and money is deducted from acount and airtel balence is zero i trusted paytm but its all fake...i.ll tell my friends not to use paytm its fake and it cheats...
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                          E
                          enggshefali
                          from Mumbai, Maharashtra
                          Jan 12, 2016
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                          Address: Mumbai City, Maharashtra, 400059
                          Website: WWW.PAYTM.COM

                          Pathetic Online Shopping !! I placed an order for Philips 2.1 Speaker and money was deducted from my bank. Next day, received a confirmation message that my order has been acknowledged by the Seller. I was checking the status of my order on daily basis and after 5 days the order was cancelled. NO NOTIFICATION, NO EMAIL, NO CALLS, NOTHING and the order is cancelled. The offer is gone as well and my money is STUCK IN PAYTM FOR 45 DAYS (AND THE ONLY OPTION I HAVE IS TO SHOP THROUGH PAYTM AND I CANNOT TRANSFER THE MONEY FOR NEXT 45 DAYS TO MY BANK)...A BIG SCAM GOING ON AT PAYTM... PLEASE AVOID PURCHASING ANYTHING ONLINE FROM PAYTM...!!!
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                            A
                            anandjain308
                            Jan 12, 2016
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                            Address: 431702
                            Website: ONLINE SHOPPING

                            I make order of mobile fone to paytm & i got wrong model mobile from paytm. I make return complent & resend that mobile to that murchent as paytm says by mail. And now i dont get my refund mony . When i will get my refund..
                            I am facing problem from 09/12/2015

                            I have send it by courier to merchant on given address by you on 23/12/2015. And attach courier sleep for reference. #[protected]
                            #[protected]
                            #[protected]
                            #[protected]
                            #[protected]
                            #[protected]
                            +1 photos
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                              S
                              Shraddha Ponnam
                              from Bengaluru, Karnataka
                              Jan 12, 2016
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                              Address: 411057

                              I have plased an order on 11th Jan 2016. Order ID- [protected]. the amount Rs- 509/- got deduct from my account but there is not any comfermation massage received yet. I tryed calling the help line numbers but not any reply from your side. Please confirm ASAP. Regards, Shraddha
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                                L
                                lavanya.jayapal
                                from Delhi, Delhi
                                Jan 12, 2016
                                Resolved
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                                Resolved

                                Address: 560068

                                I was trying to place an order in Dominos site and selected the paytm as the mode of payment option and i logged in and added the amount to my wallet of Rs.1027 with credit card. Amount is debited from my card but its not added in paytm wallet or there is no track/order for that transaction in my login and the payment was failure. Pls help in crediting amount amount back to my credit card. This is my issue. I have already sent in mail all the proofs i have and i have also confirmed from my bank that their transaction was successful and forwarded the mail from bank to the paytm care as proof, but there is no response from your side from last 5 days even thought im writing mail daily for the same thread mail for status.
                                Feb 1, 2016
                                Complaint marked as Resolved 
                                I have got my amount back after 30days. I was keep on sending mails as there was no reply for my ticket. so there was response every 3days later for every email. Later i got the full amount. I have raised ticket in paytm website and was following up with this mail ID [email protected]
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                                  S
                                  sahoo0710
                                  from Bankura, West Bengal
                                  Jan 11, 2016
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                                  Address: 787035
                                  Website: PAYTM

                                  Sir i will book a ruby brown footwear dated on.12.12.15 but that item was not fit for foot so, i was return that item dated on 28.12.15.But my cash was not credit my account. So i request to you sir to action it. Thanking to you sir
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                                    A
                                    arvind.shukla
                                    Jan 11, 2016
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                                    Address: Raipur, Chhattisgarh

                                    I recharge three mob no recharge no is ([protected], [protected], [protected]) but the amount is deduct in my account but no recharge no any massage come in any mob no total 05 day ago but no amount come in my account please send my deduct amount.
                                    Please check
                                    I have plased an order on 11th Jan 2016. Order ID- [protected]. the amount Rs- 509/- got deduct from my account but there is not any comfermation massage received yet.
                                    I tryed calling the help line numbers but not any reply from your side. Please confirm ASAP.

                                    Regards,
                                    Shraddha
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                                      N
                                      Nikhil Markande
                                      from Delhi, Delhi
                                      Jan 11, 2016
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                                      Address: New Delhi, Delhi, 110052
                                      Website: Paytm recharge

                                      Money has been deducted from my account even though recharge was unsuccessful POS no. 70007981 plzz repay as soon as possible
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                                        thisi75
                                        from Bengaluru, Karnataka
                                        Jan 11, 2016
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                                        Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                                        Website: paytm.com

                                        Order#[protected], Paytm sent fake product and when immediately complained, they simply told me to mark return and told they will be providing same deal, but they are not offering any deals ... They will show attractive prices, when customer places order by sending time, eventually Paytm intensionally sends Fake product and simply tell us to return, Paytm does not honor any customer orders if customer place expensive items in the order, in the name of deals Paytm gets website hits and actually sends Fake substandard items, if any customer detects it is fake, they will take return and only give product money but will not give the same deal even they commit, Paytm is BOGUS, FRAUD always send open box, or substandard or fake products NOT the original products, only few customers identify those are FAKE other innocent customers will get CHEATED by Paytm, I placed 3 orderes during Paytm Jan5-Jan7 deals, all three I received Fake Graphics card Ordered 40000 - send open box basic product of worth 22000 Ordered i7 Processor of worth 22000 - sent Basic Intel G2020 of worth 4000 Ordered mother board - Damaged one sent All the above, I have placed at 30% code, now they are returning and not providing any deals ... so stay away & save time and peace
                                        Absolutely correct. I also placed a few orders with Paytm. They confirmed the orders next day the order status was waiting for courier pickup and in the evening I got message that the order got cancelled. On asking them they said that I have created multiple orders and my account is now blocked from purchases. Also if I need to transfer my money from my paytm wallet I have to raise a request and they will charge 4% extra for the same. This is how this company cheating customers. Why the hell should I pay 4% to them. Also the orders that I placed are prepaid orders so they are bound to honor then or provide a compensation. My card amount got block for 10 days just because of these cheaters. Never buy from Paytm again. Their customer care is also a joke. Executives don't have a clue about the technical faults. Buy from paytm i[censored] want to waste your time and money. You will have to call them up lot of times before they refund you the money. Also they dont have a toll free number. So you will have to call them and waste your time in waiting queue(which takes more than 10 min. to connect) and also waste money on your phone bills.
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