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PayTM Mobile Solutions Complaints & Reviews

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Updated: Oct 17, 2025
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PayTM Mobile Solutions reviews & complaints page 769

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A
Ali Akbar Bohra
Jan 13, 2016
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Address: Nagpur, Maharashtra, 440010
Website: Paytm.com

I have paid my electricity bill through paytm on 7th Dec 2015 and the amount has been deducted from my hdfc net banking account but my latest electricity bill is showing the amount of this month as well as the previous months bill added plz help me with this problem my ref no is [protected] and my email id is [protected]@gmail.com plz send my money to snd limited nagpur
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    S
    Swapn37
    from Hyderabad, Telangana
    Jan 12, 2016
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    Address: Hyderabad, Andhra Pradesh, 500085
    Website: Paytm.com

    Hello Sir/Madam, I have not received the product which I have ordered and received a fake/wrong product instead. I have requested Paytm people to replace/return the product but vain. I have been following up with paytm customer care people and they are saying will be resolved with in 24-48 hrs since one month. My order number is # [protected] and it was ordered on Nov 22 2015. Wrong product delivered on 28-NOV-2015. Regards, Swapna
    Hello Sir/Madam,

    I have not received the product which I have ordered and received a fake/wrong product instead. I have requested Paytm people to replace/return the product but vain. I have been following up with paytm customer care people and they are saying will be resolved with in 24-48 hrs since one month.

    My order number is # [protected] and it was ordered on Nov 22 2015.
    Wrong product delivered on 28-NOV-2015.


    Regards,
    Swapna
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      A
      ankit_0303chouhan
      from Ahmedabad, Gujarat
      Jan 12, 2016
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      Address: Vadodara, Gujarat, 390006
      Website: www.paytm.com

      Dear Sir/Madam, Cash back of 9999 received till nowfor my iphone 6s have order no. Order Number: MPtkt - [protected], when we complaint they told me to upgrade wallet... apply for the wallet upgrade on 25 dec, till now message come " we will upgrade soon"... till now no updates regarding this..they only give me reply no actions till now.. take the proper action against them. i already mail to their customer care 3 4 times but no solution till now and paytm cross their limits . To upgrade paytm wallet they have to send a person to collect my documents, till now no calls no person come to collect my documents.
      Jan 12, 2016
      Updated by ankit_0303chouhan
      Dear Sir/Madam, Cash back of 9999 not received till nowf or my iphone 6s have Order Number: MPtkt - [protected], when we complaint they told me to upgrade wallet... apply for the wallet upgrade on 25 dec, till now message come " we will upgrade soon"... till now no updates regarding this..they only give me reply no actions till now.. take the proper action against them. i already mail to their customer care 3 4 times but no solution till now and paytm cross their limits . To upgrade paytm wallet they have to send a person to collect my documents, till now no calls no person come to collect my documents.

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        P
        pravinmehta
        Jan 12, 2016
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        Address: Ujjain, Madhya Pradesh, 456001

        Dear Team, That’s what I have already mention in this below request that it has not gave me an option of applying promo code and directly completes the transaction even without asking me that you have enough fund in your wallet and proceed with the transaction with your wallet. I am asking for refund of my money instead of cashback as I do not want to recharge this number as I was just searching for various coupon code to be applied for my future need but suddenly when I click on proceed button then directly money has been debited from my id even without giving me and option of applying promo code and also even not asking me about directly debit from my walle.so kindly help to refund my money and cancel this transaction. I was just searching recharge option for this above bsnl recharge and want to see coupon code but suddenly when i click on proceed to recharge, automatically recharge has been happen and money has been deducted from my wallet without even giving me option for applying promo code as I do not want to recharge this mobile number so please help to cancel this transaction and refund my money in to my wallet as in this transaction it has not asked me to apply promo code page and directly performed the transaction without even asking me proper confirmation that money has been available in your wallet and we you can perform the transaction with wallet money as it is technical error on paytm side so please help to refund my money and cancel the last transaction From: Paytm Care [mailto:[protected]@paytm.com] Sent: Wednesday, January 13, 2016 12:51 AM To: Pravin Mehta Subject: RE: Ref : 00182268 Your Query with Paytm Care (SF) Hello Pravin, Thanks for contacting us! We understand that you are still awaiting the cash back for offer. We have checked our records and found that you have not applied any promo code against order number [protected]. Therefore, this order is not eligible for cash back. We would like to inform you that against this order id [protected] your transaction has been successful. If you need any further assistance, let us know. Happy to help! Anuj
        Chandresh sanchaniya mera nema he mene17tarikh ko electric citi torentpowar ka billpay kiya tha jiska muje 100 %cash back ka offer thi our uska mujecasbak mila nahi he
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          U
          uday.h2015
          Jan 12, 2016
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          Website: Paytm APP

          Mob : [protected] Twice a few days back, i submitted 99 & 249 for datacard recharge, PAYTM App didnt recharge the amount above, but processed my money. It happened today with 250 Mobile Top up as well. 250 was paid, but recharge was failed. Please take it as formal complaint against PAYTM APP
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            J
            jigsraval
            from Mumbai, Maharashtra
            Jan 12, 2016
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            Address: New Delhi, Delhi
            Website: paytm

            Its a herbalife weight loss product i ordered a a product that contain 3 box but one item is missing. Order no is [protected]. Big scam paytm. Not responding very well. Dont use paytm fake people n dealers they have.
            Jan 22, 2016
            Complaint marked as Resolved 
            Not resolve my complaint. Fake commitment given by executive on phone and through email. After 1 week still not clear my problem. Fake company and dealer. Please don't buy anything on paytm. Bigscam
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              M
              mayur v
              from Hyderabad, Telangana
              Jan 12, 2016
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              Address: Hyderabad, Andhra Pradesh, 500020
              Website: www.paytm.com

              I have done recharge on airtel prepaid through paytm Rs 220/- money deducted from bank account and recharge not yet done in mobile number.. contact number [protected] [protected]
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                V
                Vardhan Musafir
                from Khed, Maharashtra
                Jan 12, 2016
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                Address: Mumbai City, Maharashtra, 515865
                Website: www.paytm.com

                I am having a paytm app of [protected] just recharged for 228/_ for it but mistakenly it is gone for [protected] and they did not re credit the said amount To me
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                  A
                  akavi729
                  from Gurgaon, Haryana
                  Jan 12, 2016
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                  Address: New Delhi, Delhi, 110013
                  Website: paytm.com

                  I bought a sony pendrive under a year warranty ...but later it stopped working . when i talked to sony for the exchange or any sort of measures they said paytm is not their authorised seller so they cant take any measures. when i talked to paytm about this they only say that" share the images where IMEI NO /serial no is mentioned along with the paytm invoice so that we can help you in a better way." which i have already done . but they only reply the same every time. i just want a solution to this . its really hard to work without a pendrive. INVOICE #: 26566/[protected] INVOICE DATE: 27-Mar-2015 | 12:19 hr COMPANY’S VAT TIN:[protected] COMPANY’S PAN No.:ARJPM5745N
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                    S
                    Shibatumo
                    from Kolkata, West Bengal
                    Jan 12, 2016
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                    Address: Kolkata, West Bengal, 700124

                    I have add my money to my wallet but some bank reson unable to add my amount so I cancel the amount ..my money deducted from my bank ac but I have not return my amount rs 1500...till now ..
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                      R
                      rmohankumar
                      from Chennai, Tamil Nadu
                      Jan 12, 2016
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                      Address: New Delhi, Delhi, 110058
                      Website: PAYTM

                      I have purchased One Philips Trimmer Qt4000/15 Paytm Ref No: [protected] i get used trimmer when i opened the box and take out the trimmer, trimmer have used it have already hairs on it .
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                        V
                        vivekkumar1990
                        from Mumbai, Maharashtra
                        Jan 12, 2016
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                        Address: 122001
                        Website: paytm.com

                        Order no.- [protected] paytm valid transaction id- [protected] date-21/01/2016 irctc ticket not generated but paytm balance reduced mail id- [protected]@gmail.com paytm user id- [protected]@gmail.com
                        Jan 12, 2016
                        Updated by vivekkumar1990
                        sir i have transaction by paytm wallet.. and paytm wallet balance reduced but ticket not confirmed and not generated pnr number.. and reduced my balance.. so give me a balance.. and please response me.
                        Sir I am samir ranjan Sahu
                        Booked a ticket on Thursday from brahmapur to vskp it costed 408 rs total but pnr not generated and amount deducted from PayTM wallet
                        Still my problem not resolved
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                          K
                          khasim786
                          from Nellore, Andhra Pradesh
                          Jan 12, 2016
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                          Address: Hyderabad, Andhra Pradesh, 500073
                          Website: www.paytm.com

                          HI, i purchased the one lenovo laptop, but they are sending laptop and my purchased laptop both are different, they are telling same laptop, so i returned the my laptop at that time they are told that with in 3-4 days i will refund you, till now i didn't get money. how many times i will get this message from you when i send a email to you i was get same reply from you (Sorry! for the inconvenience caused. We will definitely make sure that we fix the issue of your refund as we have escalated this issue with our concerned team.. We will look into this and get back to you with an update in next 48-72 hrs.) while i try to call on your number it won't connect you and try to raise a compliant on this one that also showing me try after 3 mini later, i was wait from last 10 days form this refund process it's not getting correcting i wont get an amount within the 12 hr, from this time i can put on case PAYTM at Hyderabad, Telangana, in additon to you should have to pay good will also . so immediately refund my amount ASAP...
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                            S
                            Sambharwal
                            from Gurgaon, Haryana
                            Jan 12, 2016
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                            Address: Bhiwani, Haryana, 127021

                            You deduct money from my account on dt.-09/01/2016. as amount of Rs.148. and again Rs. 148. Total Rs.296. Nor you recharge my mobile neither you refund my money. Order no's are [protected]. and [protected]. My mail id [protected]@gmail.com and mob. No. is [protected].
                            PayTM Mobile Solutions customer support has been notified about the posted complaint.
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                              D
                              deepa66
                              from Lucknow, Uttar Pradesh
                              Jan 12, 2016
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                              Address: Gorakhpur, Uttar Pradesh, 273001
                              Website: www.paytm.com

                              I am using number [protected] i have applied for kyc but no one come to take my document what we do is it government company or a private company if private there is any time limitation for copletying any task or every thing on rambharose.
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                                A
                                anuj1999
                                from Moradabad, Uttar Pradesh
                                Jan 12, 2016
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                                Address: Udaipur, Rajasthan, 313001
                                Website: patym.com

                                Recently did a recharge of 120 and money is deducted from acount and airtel balence is zero i trusted paytm but its all fake...i.ll tell my friends not to use paytm its fake and it cheats...
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                                  E
                                  enggshefali
                                  from Mumbai, Maharashtra
                                  Jan 12, 2016
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                                  Address: Mumbai City, Maharashtra, 400059
                                  Website: WWW.PAYTM.COM

                                  Pathetic Online Shopping !! I placed an order for Philips 2.1 Speaker and money was deducted from my bank. Next day, received a confirmation message that my order has been acknowledged by the Seller. I was checking the status of my order on daily basis and after 5 days the order was cancelled. NO NOTIFICATION, NO EMAIL, NO CALLS, NOTHING and the order is cancelled. The offer is gone as well and my money is STUCK IN PAYTM FOR 45 DAYS (AND THE ONLY OPTION I HAVE IS TO SHOP THROUGH PAYTM AND I CANNOT TRANSFER THE MONEY FOR NEXT 45 DAYS TO MY BANK)...A BIG SCAM GOING ON AT PAYTM... PLEASE AVOID PURCHASING ANYTHING ONLINE FROM PAYTM...!!!
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                                    A
                                    anandjain308
                                    Jan 12, 2016
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                                    Address: 431702
                                    Website: ONLINE SHOPPING

                                    I make order of mobile fone to paytm & i got wrong model mobile from paytm. I make return complent & resend that mobile to that murchent as paytm says by mail. And now i dont get my refund mony . When i will get my refund..
                                    I am facing problem from 09/12/2015

                                    I have send it by courier to merchant on given address by you on 23/12/2015. And attach courier sleep for reference. #[protected]
                                    #[protected]
                                    #[protected]
                                    #[protected]
                                    #[protected]
                                    #[protected]
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                                      S
                                      Shraddha Ponnam
                                      from Bengaluru, Karnataka
                                      Jan 12, 2016
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                                      Address: 411057

                                      I have plased an order on 11th Jan 2016. Order ID- [protected]. the amount Rs- 509/- got deduct from my account but there is not any comfermation massage received yet. I tryed calling the help line numbers but not any reply from your side. Please confirm ASAP. Regards, Shraddha
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                                        L
                                        lavanya.jayapal
                                        from Delhi, Delhi
                                        Jan 12, 2016
                                        Resolved
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                                        Resolved

                                        Address: 560068

                                        I was trying to place an order in Dominos site and selected the paytm as the mode of payment option and i logged in and added the amount to my wallet of Rs.1027 with credit card. Amount is debited from my card but its not added in paytm wallet or there is no track/order for that transaction in my login and the payment was failure. Pls help in crediting amount amount back to my credit card. This is my issue. I have already sent in mail all the proofs i have and i have also confirmed from my bank that their transaction was successful and forwarded the mail from bank to the paytm care as proof, but there is no response from your side from last 5 days even thought im writing mail daily for the same thread mail for status.
                                        Feb 1, 2016
                                        Complaint marked as Resolved 
                                        I have got my amount back after 30days. I was keep on sending mails as there was no reply for my ticket. so there was response every 3days later for every email. Later i got the full amount. I have raised ticket in paytm website and was following up with this mail ID [email protected]
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