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PayTM Mobile Solutions Complaints & Reviews

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Last updated May 15, 2024
Complaints 20038
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PayTM Mobile Solutions reviews & complaints page 761

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1
1satish
from Bali Chak, West Bengal
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Sewing machine

Address:841101
Website:paytm

Mera sewing bad condition me tha mae paytm ne ecom wala ko bheja ki item receive karo ecom machine le gaya aur awb no[protected] diya item 29 dec ko destination point par delivered ho gaya lekin abhi tak paisa nahi aaya please help item mumbai se aaya tha mob-[protected]...
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Z
Zaid Waseem
from Mumbai, Maharashtra
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Recahrge nt done i loss 168 rs in bank account.

Address:211016
Website:168 rs loss in my bank account via paytm maine rechge kiya but recharge nhi hau.

Sir maine aaj mere airtel [protected] is pe 168bka rechrge kiya but rechrge nhi hua or mere bank account se paise kat gya jo abhi tak refund nHi hua. Plz mujhe mera paisa refund kriye.
Plz plz plz...
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G
Gautam Sunil
from New Delhi, Delhi
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To return defective product

Address:Gautam Buddh Nagar, Uttar Pradesh, 201 301
Website:paytm.com

Dear Sir,

i have purshed Micromax 40 inch LED TV. I received damaged product. After that i have contacted with paytm care & they accept my returned request on 29-Dec-2015 but still this this product is lying at my end.

From that day i have already contacted with paytm care but every time i got fake commitment.

So i request you please help me to refund my amount with interest because due to this...
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N
neerajkcsharma
from Jaipur, Rajasthan
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Transaction failed but amount got deducted from credit card.

Address:New Delhi, Delhi, 110019
Website:www.paytm.com

I did a transaction using my credit card for mobile bill payment on 4th Jan 2016 at paytm.com, but Paytm displayed transaction pending and the amount got deducted from my credit card. Later that I raised a ticket to the paytm support which didn't get replied and I had to raised an another ticket again for the same and they replied that within 3 - 10 days it will be refunded to your bank account. Its been over 15 days now and no refund can...
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G
gs siyag
from Mumbai, Maharashtra
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Money debited from my bank account but not reflecting in the wallet

Address:Gautam Buddh Nagar, Uttar Pradesh
Website:www.paytm.com

I added 1000 ₹ to my paytm wallet on 18/01/2016 17:42 P.M
Money debited from my account by POS NO.11773933
TXN. NO. #[protected]. but paytm show the txn failed.
Paytm txn no. is [protected]. Money not credited in neither my account nor in paytm wallet yet.where is my money? Please solve the problem....
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S
Sibani Prasad Dash
from Hyderabad, Telangana
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Order unsuccessful but amount is debited

Address:Hyderabad, Andhra Pradesh, 500081
Website:www.paytm.com

I was purchasing some products from Firstcry.com. It has the option to pay via paytm. When I transacted via paytm, the amount got debited from my credit card; but it showed the transaction was unsuccessful. When I inquired about this from the bank, the bank has told that the transaction was successful from their side and paytm has already got the money. I am repeatedly sending emails and phone calls to paytm customer care service, but i am...
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M
murugesansundaram
from Chennai, Tamil Nadu
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Uts recharge failed rs 200 on 18/01/2016

Address:Chennai, Tamil Nadu, 600048
Website:paytm

Dearsir,

I recharged through paytm in uts (centre For Information Systems), its failed.But amount will deduct in my uco bank account. Please consider to refund my amount as soon as possible.Ref no (vbyv/prcr/[protected]/18/01/2016)...
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P
pasumurthy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Selling unauthorized seller products

Website:www.paytm.com

I booked a sony KDL-W700C television from paytm website on Jan 18 2016, later after booking I came from one my friend that paytm is not a authorized seller for selling sony products and I confirmed the same with sony customer service. As soon as I got the confirmation from Sony I called and emailed to paytm requesting them to cancel my order:[protected] but they are denying to cancel it. I requesting to cancel my order and process full refund...
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S
Surajit Gorain
from Pune, Maharashtra
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Tablet

Address:New Delhi, Delhi, 110001

On 19th Jan I have booked one Lenevo Tablet costing 42570 Rs. I have paid the amount. On 20th I have cancelled my order but no refund has been process in my account. Please update me the status of my refund....
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B
badal rajan
from Gurgaon, Haryana
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Payment pending but deducted from my a/c

Address:New Delhi, Delhi, 110034

I recharge my distv through paytm. I paid my amount rs 260 through online banking my payment is deducted from my a/c but tv is not recharge and paytm is show payment pending my order no is [protected] date is 14-1-16.
I mail paytm customer care 2-3 time but not any action taken. I Request u to pls reversal my amount...
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I wrongly selected wrong size & wrong address while placing the order on paytm. I want to modify my order but paytm team is not responding to my call.

Order placed on 21st Jan-2016 at 02:03 AM.

Trying to modify it at 9 AM on same day....
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V
VENU GOPAL REDDY G
from Chennai, Tamil Nadu
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Reg wrong size del vests ordered 90-95, received 100-105

Address:Chennai, Tamil Nadu, 600113
Website:PAYTM.COM

HI
i have ordered VESTS, but i got wrong SIZE of it.

ORDER NUMBER : [protected]
Reg WRONG SIZE Delivered VESTS ordered 90-95, received 100-105
Now What i have to Do..!? This is very worst ABOUT PAYTM.COM

BUT in Return Policy "Seller does not accept returns for this product"
Then if Wrong SIZE ALSO DO U THINK USER NEED TO ACCEPT...?

So i'm requesting DO...
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A
ashwiniraj
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Received duplicate fastrack watch

Address:Gautam Buddh Nagar, Uttar Pradesh, 201 301
Website:www.paytm.com

Received duplicate fastrack NE9734SL01 women's analog watch from payTM online shopping website.
The belt of the watch is not a original and its of cheap quality.
Color of the ordered watch is different from the received product.
Dial of the watch is also of the different pattern.
PayTm is cheating the customers by delivering fraud products.
Please take my complaint forward...
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Q
qures78
from Raipur, Chhattisgarh
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I dont received my cash back

Address:Indore, Madhya Pradesh, 452001
Website:paytm.com

Memory card from pay tm and pay tm offered me 30% cash back on 667 rs. memory card and and i m received my order 6 days ago but at this time i m not received my cash back please do need ful...
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I
iamratnesh
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money did not get back since last 20 days

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.paytm.com

Hello Sir/Madam,

I have recharged a vodafone number on[protected] with INR 250.
I paid Rs 8 from my wallet and Rs 242 from my card.
Due to some reasons my transaction got failed and money got debited from my credit card.
I raised this issue with PyTM via tkt no[protected]. They have added Rs 8 into my wallet and asked me to return remaining 242 in next 3-10 working days into my bank account.
Since...
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D
depaksunda
from New Delhi, Delhi
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Blank envelope delivered

Address:110037
Website:paytm

I have booked a micro sd memory card samsung 32 gb class-10in address
Deepak kumar sunda
Tsg, nsg mahram nagar
Palam, new delhi
And my order no is [protected]
But i received a blank packet with out demanded card.
So i request you to clear the matter as earliest.
I will be weaiting for your repply....
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S
swarnimasmbe
from Mumbai, Maharashtra
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Did not recieve cashback even after applying promocode

Address:Bhopal, Madhya Pradesh, 462003
Website:paytm

I had ordered 6 items in two orders on 15th from paytm app. i recieved the cashback of one order and did not recieve the cashback for second offer. when i mailed them my concern they reverted that i had not applied the promo shop10. the promo which thier system was showin on 15jan valid till 15 jan was FAB45. this is so bad that after applying everything properly ive to face such issue. pls help getting this sorted....
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R
raviprakash.mum
from Mumbai, Maharashtra
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Payment paid via paytm wallet failed on ebay and lost now

Address:Mumbai City, Maharashtra, 400051
Website:Paytm.com

On 18th Jan 2016 I opted to pay via PayTM wallet from eBay cart, then it went to paytm page where I entered my credit card credentials and submitted. I got success message on Paytm's payment page about Rs 3385, even I recieved sms from my bank about the debit which is also in my credit card transaction statement.
Now I contacted PayTM about same, and they seem to have many types of automated responses- 1st email asking my details...
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S
sam mars
from Moradabad, Uttar Pradesh
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Refund rs 250 not received from paytm

Address:Lucknow, Uttar Pradesh, 226003
Website:paytm.com

Dear Sir/Mam,
I am Meesam Abbas, i was two recharge of Rs. 250 from Paytm for my Dish TV id [protected] but one was successful recharge and second was not recharged (recharge failed) both recharge amount deducted from my bank account. Unsuccessful Paytm Order id is [protected] on 11 January 2016 timing 06:57 pm.

Plz resolve my problem and refund my amount of Rs. 250 as early as possible.

Thanks and regards,...
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Address:Gautam Buddh Nagar, Uttar Pradesh, 695003
Website:www.paytm.com

Order Number: [protected]

1) The Seller turned down the order after 5 days of placing the order!
2) Refund not initiated - called customer service. Part refund is initiated this morning. I am asked to wait for the remaining refund, for 48 hours.
3) PAYTM does not have a provision in their website to feedback on the seller!!! and they call it an ecommerce site - basic!!
4) The customer service is so hard...
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