PayTM Mobile Solutions Complaints & Reviews

HI
i have ordered VESTS, but i got wrong SIZE of it.

ORDER NUMBER : [protected]
Reg WRONG SIZE Delivered VESTS ordered 90-95, received 100-105
Now What i have to Do..!? This is very worst ABOUT PAYTM.COM

BUT in Return Policy "Seller does not accept returns for this product"
Then if Wrong SIZE ALSO DO U THINK USER NEED TO ACCEPT...?

So i'm requesting DO NOT BUY ANYTHING, THIS IS WORST EXP I HAD.

:(

Received duplicate fastrack NE9734SL01 women's analog watch from payTM online shopping website.
The belt of the watch is not a original and its of cheap quality.
Color of the ordered watch is different from the received product.
Dial of the watch is also of the different pattern.
PayTm is cheating the customers by delivering fraud products.
Please take my complaint forward

Memory card from pay tm and pay tm offered me 30% cash back on 667 rs. memory card and and i m received my order 6 days ago but at this time i m not received my cash back please do need ful

Hello Sir/Madam,

I have recharged a vodafone number on[protected] with INR 250.
I paid Rs 8 from my wallet and Rs 242 from my card.
Due to some reasons my transaction got failed and money got debited from my credit card.
I raised this issue with PyTM via tkt no[protected]. They have added Rs 8 into my wallet and asked me to return remaining 242 in next 3-10 working days into my bank account.
Since then they are only processing my request in mails.
Nothing is been happened and i wrote them several mails for this but they did not returned my money so far.

I raised an issue on[protected] via tkt no[protected] and still get the same response and my money did not get back.

This is totally frustrating and waste of my efforts.

It seems they are cheating people by keeping money for a long time and then return after.

I will never shop with PayTM and discourage my peers and friends to avoid shop with PayTM as well.

Regards,
Ratnesh

I have booked a micro sd memory card samsung 32 gb class-10in address
Deepak kumar sunda
Tsg, nsg mahram nagar
Palam, new delhi
And my order no is [protected]
But i received a blank packet with out demanded card.
So i request you to clear the matter as earliest.
I will be weaiting for your repply.

I had ordered 6 items in two orders on 15th from paytm app. i recieved the cashback of one order and did not recieve the cashback for second offer. when i mailed them my concern they reverted that i had not applied the promo shop10. the promo which thier system was showin on 15jan valid till 15 jan was FAB45. this is so bad that after applying everything properly ive to face such issue. pls help getting this sorted.

On 18th Jan 2016 I opted to pay via PayTM wallet from eBay cart, then it went to paytm page where I entered my credit card credentials and submitted. I got success message on Paytm's payment page about Rs 3385, even I recieved sms from my bank about the debit which is also in my credit card transaction statement.
Now I contacted PayTM about same, and they seem to have many types of automated responses- 1st email asking my details which I gave including the bank statement copy they asked for, 2nd email I got that they would revert back by 24-72hrs(that much? I mean atleast confirm the debit from your side instead of these automated/pre-written replies formats. 3-Then today I got reply that it would take 24-48hrs to reply. I really don't understand it credit card statement can be updated during these day, which I suppose was the slowest process where payment is considered but PayTM broke that record since they don't even seem to have confirmation yet on the debited amount.. Where it is, yes/no, how u would be reverting back that amount ?- tum #Paytm karo, ho gaya to thik warna dhunte raho paise".. Non bearable service by a so called wallet/payment medium whose transaction system check does not has clarity or I guess they don't know. Once they update there passbook when they visit their bank probably then they might issue me cheque, as I guess they are not Internet friendly.

Thanks for the ultimate dissatisfaction, Ravi Prakash

Dear Sir/Mam,
I am Meesam Abbas, i was two recharge of Rs. 250 from Paytm for my Dish TV id [protected] but one was successful recharge and second was not recharged (recharge failed) both recharge amount deducted from my bank account. Unsuccessful Paytm Order id is [protected] on 11 January 2016 timing 06:57 pm.

Plz resolve my problem and refund my amount of Rs. 250 as early as possible.

Thanks and regards,
Meesam Abbas

Order Number: [protected]

1) The Seller turned down the order after 5 days of placing the order!
2) Refund not initiated - called customer service. Part refund is initiated this morning. I am asked to wait for the remaining refund, for 48 hours.
3) PAYTM does not have a provision in their website to feedback on the seller!!! and they call it an ecommerce site - basic!!
4) The customer service is so hard to get through and their IVR does not have an option to get straight to them.
5) Even though you have typed in the product number, there is no information with the representative once you get through...have to take them through it all over again!!!

Dear PayTM
Reference is made to Orpat OCH-1420 Infrared Room Heater (Brown) “Money not credited to wallet after returning of product of (Order [protected].

I'm writing to you in regard of my money not refunded to my wallet till date . As mentioned in mail number of times before that I have returned the product to dealer myself. The dealer had accepted the product, gave me a receiving note also on his own shop visiting card. He himself also enclosed a mail to PayTM regarding the receiving of the product.

Now the scenario which arises is that PayTM is not in a mode to refund my money. So WHY aren’t they refunding the money and troubling me over this issue for nearly a week.

I with great patience expect PayTM to resolve the issue soon. Because PayTM customer care is just of no use, as I may have certainly exceeded Gmail's mail capacity, writing mails to PayTM!!!

In hope for immediate response and quick action.

With 'HOPING' regards

Rishi Kumar Chauhan

Dear sir, please note down my paytm txn ids [protected], [protected], [protected] with orders no.s 2241161, [protected], 55633150 respectively . I have not got any cashbacks for the following orders of mine. More than 48 hours have been passed but no cashback has been credited. Paytm is mainly known for its cashback offers and if we people Don't receive cashbacks on time then its all in vain to use paytm.What is the actual reason behind it?? Please see to this problem and solve it as soon as possible and return my cashbacks as soon as possible. Thank you!!

I was sending wallet money to my friend. and i saw my money has cut but till now it is in pending. my friend mobile number is : [protected]

Airtel recharge of rs 75 mentioned as ful 75 talktime with national SMS @.50 rs but after recharge got 0 talktime however the amt came in SMS benefit 75 with zero rs balance...I loatmy 85 rs coz your wrong mentioning of the offer...pls refund me...
It's my mistake that I trust paytm more than anyone... I hope I get it resolved at your end

I recharged my no. [protected] with rs 390 full talktime on 10th jan 2016 but i didn't get talktime as well as my refund . Now its 10th day nd no one will help me . I am very much disappointed with patm services as the didn't give me any status of my deducted amount. I attach screenshot of order and customer care rply pls resolve my issue.

I was ordering cake from Foodpanda, I paid foodpanda via PayTM wallet. the money got deducted from my wallet but the order was not processed in foodpanda.

After logging complaint on both the sites, Foodpanda sent me the mail where PayTM confirmed that the money will be refunded in PayTM account. Even after constantly following with PayTM customer care, they are failing to refund the money.

I have provided them all the details and even the mail from Foodpanda. It has been 3 day but they are not responding.

I would be really great if i get my money refunded in my Paytm Wallet.

Date of incident - 17th Jan, 2016
For reference - Request #[protected]

Please look into this.

Hi,

This is to inform you that I had place an order of Sizzle Twist Container 575ml(Set of 2)(Order Id:[protected]) on 13th January 2016 from Paytm.When i got delivery of the product on 17th January 2016 i found that both of the containers in 1 box are damaged.I had requested for the return of this item on the same day.Next day reverse pickup is generated from the courier partner, Parcelled Courier.The boy came for the pickup of the item but he refused to take along with him stating the reason we will not accept returns of damaged product.On the evening of 17th January 2016 a call came from Parcelled Courier regarding the return of the item that we are not responsible for the return kindly mail your concern to paytm. The product was initially damaged in condition and we are not responsible in this.Paytm is not accepting my return and i am afraid whether i will get any re[censored]ion of the problem or not.

Hereby i am attaching the pictures showing the damaged condition of the product.

Kindly find out the best possible way in the form of exchange or refund and make me convientant.

Thanking you,
Ved Aggarwal
67, Masjid Road
Jangpura, Bhogal
Opp D.A.V School
2nd Floor
New Delhi-110014

I recharge a wrong number anfd plz reverse my transaction and that traction is always amount deducted in my debit card but recharge are not succesful plz reverse my amount .
my mobile no [protected]
and paytm accouny no [protected]

Transaction receipt
Order no: #[protected]
Operator reference no: #DL[protected]
Sun Jan 17 2016
[protected]
Recharge is successful but amount not receive payment is dedeute from my account login to debit card
Please look into this matter iniciate my recharge on my number or my amount. .

I think that PAYTM is not able to secure our transaction information, i am getting alot of fraud calls identifying themself from bank and i am pointing out at PAYTM because i am getting the message to pay paytm Rs.1000 from my bank a/c and getting the fraud call again and again asking for the OTP which is not done by me its out of my knowledge, my bank a/c may not be safe

I have ordered 2 products on Sep 23, 2015 for which i requested a reverse pickup around Sep 30, 2015.
Order no: [protected], Reverse pickup: [protected]
Order no: [protected], Reverse pickup: [protected]
However, it got picked up by same delivery boy who came for [protected] and gave me 2 receipts with 2 pickup receipts:[protected] &[protected].
I havn't got the refund still. Please help me with the same.