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PayTM Mobile Solutions Complaints & Reviews

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Updated: Oct 17, 2025
Complaints 20048
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1743
Unresolved
18305
Bad 😕 It seems that PayTM Mobile Solutions has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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PayTM Mobile Solutions reviews & complaints page 766

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N
Nidhi Gupta 6761
from Basi, Punjab
Jan 17, 2016
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Address: Kapurthala, Punjab, 144401
Website: www.paytm.com

Hi, I have ordered for a baby tricycle from paytm. The product looked good in advertisement. But when I actually received the product, i found it of very bad quality. Neither the packaging of product is good nor the condition. It seems to be a second hand product . it has scratches all over it. So I requested for a return. As paytm states that their return policy is very easy but it is not like that. They are asking me to courier the product back as they do not have courier service available at my location. But they provided me reverse pick up facility for another product before. I am a working lady and don't have time to courier it back my self. And moreover its their fault that they sent me this bad quality product . their quality check process is of no use then.
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    V
    Venkatakrishnayya
    from Calicut, Kerala
    Jan 17, 2016
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    Address: Bangalore, Karnataka, 560034

    I booked and made payment to jet airways and as per your ad I am eligible to get 10% cash back. Please.credit the same
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      L
      Lalit Mamgai
      from Patna, Bihar
      Jan 17, 2016
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      Address: New Delhi, Delhi, 263145
      Website: paytm

      Sir this is my order no [protected] I am unable to get product even after making payment of 1469 of this product Sir please help me out from this problem. I have already made payment and now I am trying to get the shipment details but evert time it is saying that No order is avilable for this order No. Sir please I want your help because I have already made payment please help me sir.
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        P
        Prateek Balana
        from Mumbai, Maharashtra
        Jan 17, 2016
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        Address: 335001
        Website: paytm.com

        For order no [protected] & [protected] rs. 100/- was to be refunded for each but yet not refunded.. please take action.
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          U
          uyagik
          from Mumbai, Maharashtra
          Jan 17, 2016
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          Address: 201301
          Website: paytm.com

          recharged my TATA SKY ID two times with 500 rs on 18th of december but both recharge failed and i got first sms back from Paytm stating that your 500 rs amount has been refunded in ur Paytm wallet and second sms for second recharge stating that we will return ur money back in ur bank account in next 3 to 10 days but still not recieved my balance after complaint. both the transiction id are below... [protected] and [protected] paytm complaint Ticket no.[protected]
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            A
            anand1111
            from Delhi, Delhi
            Jan 17, 2016
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            Address: Jorhat, Assam, 780005
            Website: paytm aap

            I recharge my mobile no [protected] through PAYTM worths 145 rs .according PAYTM plan show that 145 rs plan have 450 local and STD min but i got 450 min local.further i contact to reliance custmer care i got information that 145 rs pack have only 450 min local.so this is the fault of PAYTM to show wrong infoemation and wrong recharge which is not valide
            Aug 5, 2021
            Complaint marked as Resolved 
            View replies
            Dear Anand,

            We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

            Regards,
            Reliance Communications
            Reply
            My order no . [protected]. On paytm itt showing fail but 500 amount cut from my credit crd . i paid mobile bill but its showing fail wht indo now pls tell me
            Reply
            Dear Anand,

            As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

            Cheers,
            Reliance Communications
            Reply
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              R
              ravivarma146
              from Mumbai, Maharashtra
              Jan 17, 2016
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              Thia is the worst site.i have ordered a product prepaid but the order automatically got cancelled and then amount got refunded to my wallet and at instantly the amount got recharged to unknown numbers unknowingly
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                S
                sahilalam
                from Bhubaneshwar, Odisha
                Jan 17, 2016
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                Address: Muzaffarpur, Bihar, 842002
                Website: www.paytm.in

                Sir maine 7/01/2016 ko paytm se [protected] pe Rs50 ka rechage kiya mgr rechage successful nhi hua aur mere atm card se paisa v kt gya. maine paytm pr complain kiye the mgr koi response nhi aaya. please solve my pblm. mera no. [protected]
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                  D
                  Deepshikha7112
                  from Kolkata, West Bengal
                  Jan 16, 2016
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                  Address: New Delhi, Delhi, 110085

                  I tried to recharge àn airtel no. trànsection couldn't be completed bt my wàllet balance of Rs. 188 have been deducted. N again I tried to do 250 recharge balance from àccount have been deducted Inspite o[censored]nsuccessful recharge. Pleàse add my money back in wallet.
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                    A
                    Adarsh Mahe
                    Jan 16, 2016
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                    Yesterday I made transaction for foodpanda but the cash has not delivered. So I cancel the order and my paytm money is not yet refunded. This is my mail Id and transaction id ([protected]@gmail.com) transaction ([protected]) ...please check and refund
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                      S
                      ss3soman
                      from Payyannur, Kerala
                      Jan 16, 2016
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                      Address: 679103
                      Website: paytm.com

                      I am a Paytm member. My email is [protected]@gmail.com Today at 7PM I added Rs.1000 to my Paytm Wallet. Though my credit card account is charged, my Paytm account is not credited . In transaction details this entry is still shown as "On processing". This happens frequently. Most of the time I have to opt for Cancellation of order after a few hours. Please try to resolve this problem. Regards Soman K
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                        S
                        shivanidechu
                        from Delhi, Delhi
                        Jan 16, 2016
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                        Address: 560065
                        Website: paytm.com

                        I had ordered an watch and due to the mistake of the address i had to cancel the order . since it is 5 days after this incidence but still my amount has not been credited to my account. i am trying to lodge a complaint and it shows error please try later from 5 days. and my paytm wallet had 320rs and i recharged for rs 500 and mu paytm amount was deducted and even 500rs was deducted from my card account.. so total 820rs has been deducted please attend this issues as soon as possible.
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                          V
                          vai007
                          from Mumbai, Maharashtra
                          Jan 16, 2016
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                          Address: Pune, Maharashtra, 411038
                          Website: paytm.com

                          I booked ticket for hydrabad and transaction has been done and amount deducted but no message and email bout the booking details and i got message from bank about the deduction.
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                            D
                            devendra1986@
                            from Khed, Maharashtra
                            Jan 16, 2016
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                            Address: Sagar, Madhya Pradesh, 470335
                            Website: www.paytmcare.com

                            Sir Please help me sir mere Bank A/c se 1000rs ADD1000 money cashbak 50 rs offer ke liye payment kiya mere bank ac se paise deduct ho gye pr mujne mere mere paytm ac me balance credited nahi hua hai so please help me sir transction no POS PRCH POS [protected] ONE97 COMMUNICATIONAL LIMINOIDA PLEASE HELP SIR DEVENDRA SINGH [protected]
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                              V
                              vachika
                              from Mumbai, Maharashtra
                              Jan 16, 2016
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                              Address: Mumbai City, Maharashtra, 400076
                              Website: paytm.com

                              On[protected], we thought to order dominos pizza via paytm wallet(wallet bal-45), so while paying through wallet we have to add extra 220 to wallet, we used our debit card for paying, at end it shown payment failed but I got 3 sms to my registerd mobile stating that debit of 220, credit of 220, debit of 220 . so i went to atm and checked bal. finally i was deducted by 220 but in paytm i hasnt added that money to my account
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                                S
                                Satinder Bindra
                                from Mohali, Punjab
                                Jan 16, 2016
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                                Address: 147105

                                Hllo sir my otp phone no. is incorrect i can't get otp on my no. because the no. in my id is not mine so can you please change my otp generating no. on my id thankyou
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                                  N
                                  Navin Punera
                                  from Bengaluru, Karnataka
                                  Jan 16, 2016
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                                  Address: 122001
                                  Website: www.paytm.com

                                  Actually I purchase Dell system from Paytm online in India and face some problem in Dell charger but Dell service center are not accepted this charger. He said this system are United State. Please help regarding this problem with Paytm product... How to repair in India?
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                                    R
                                    ramashankar.123
                                    from Delhi, Delhi
                                    Jan 16, 2016
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                                    Address: 110021

                                    On 01st Jan 2016 trying to recharge a Tata Sky DTH no [protected] though SBI Debit card, the amount of recharge is INR 500 Two Times, the amount of INR 500/- has been recharged and another recharged of INR 500/-was failed and my paytm wallet showing nil amount. Request you to please update about the same. Remarks Lal Chand.(mobile No. [protected], Paytm ID is Same.)
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                                      K
                                      Kuila456
                                      from Ranchi, Jharkhand
                                      Jan 16, 2016
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                                      Address: 700054

                                      I Order Peter England Blue Cotton Slim Fit Jeans from PayTM on 16.01.2016. And the amount (1395.00/-)has been deducted from my account but order not completed. Status sow: Payment of Rs. 1395 pending ! Your Order No is [protected] 1:11 pm, Jan 16 2016 Payment Confirmation Awaited Please update my order . please process my Order and delivery as soon as possible.
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                                        A
                                        Astuti1
                                        Jan 16, 2016
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                                        Address: 110030
                                        Website: PayTM

                                        On 15th Jan trying to recharge a air tel mobile no[protected] though SBI Credit card, the amont of recharge is INR 100, the amount of INR 48 is available in my wallet. The recharge was not done due to error of PayTM but the amount of my wallet of INR 48 was deducted. Request you to please update about the same. Remarks Mukund Kumar Pandey
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