PayTM Mobile Solutions Complaints & Reviews

When i tried paying my MTS Data card([protected]) bill amount of Rs 1217 online on November-30th-2015 from MTS portal VIA PAYTM Gate way, I believe transaction got failed i did not get any transaction details got some error but money got detected from my HDFC bank. I raised complaint with HDFC complaint no (BANC[protected]). HDFC reverted back money is successfully transferred to merchant that is PAYTM for the bill payment of IDEA Mobile no([protected]) Money is NOT credited to MTS Data card no ([protected]). Ideally i payed for MTS data card no ([protected]). Raised may complaint with PAYTM my issue is still not resolved, Issue is open since 40+ days and PAYTM is least bothered to revert my money back. I can reach them only over email ([protected]@paytm.com) they are not at all reachable over any telephone no's. I have complete details in email which i fallowed up with them till date. I also sent multiple Reminders every time they say they will revert back after 24 to 48 hr's latter nothing will happen. I also cross checked with MTS team, they don't have any transaction coming in on Nov-30th-2015 following is the MTS ticket no which i raised (Dec/6740). They clearly revert back over email they did not receive any money from PAYTM. I have also attached Bank-statement for your reference. I am reachable on following mobile no- +91-[protected].

Hi paytm, Last three months, I am requesting you regarding my money but you have not taken this issue seriously. I sent 1000 Rs in my paytm wallet out of that 290 i used for tata sky recharge and remaining money I am unable to use. I registered on paytm with my email id, I do not know from where you have taken my old number which is not existing now. I requested you so many time to register my new mobile number, but you did not. please do the needful ASAP. Thanx and regards Satyashil [protected] email. [protected]@gmail.com

I made an transaction from my paytm wallet to recharge my airtel internet pack I got the message from paytm that amount is deducted but my recharge was not done. Please help as soon as possible.

Hi vikassaxena26! Your order is ready to be shipped and you should have it soon . We hope that you like your purchase. Order Details Order# [protected] Sunday, December 27, 2015 12:38:02 Shipping Address: Jp Road Pilibhit Pilibhit Up-262001 Item(s) Confirmed Item(s) Quantity Est Delivery Price Sony Xperia C5 Ultra Dual 16 GB (White) 1 Tue Jan 05 2016 12:38:35 GMT+0530 (IST) Rs.27230 SELLER NEVER SHIPPED THE ORDER AND WEBSITE IS CLAIMING HE HAS SHIPPED AND IT IS NOT BEING TRACKED ON SITE ... EVERY TIME I CALL WRONG INFORMATION IS BEING GIVEN... AND

Dear Sir, I do recharge on 04Jan, 2016 my recharge was not successfully but balance was debited in our account of Rs.762.00. Recharge Detail as under: Recharge Videocon D2H 11359410 Transaction No. [protected] Bank HDFC BANK LTD Order No. [protected] Mobile No. [protected]

I had added Rs. 500/- in the PayTM wallet in order to pay the MTNL bill on 31st May 2015. I did the transaction on 31st May 2015 to pay the MTNL bill through PayTM wallet, which initially was seen as successful, but later on it failed. The successful and failed transaction have different order ID. My MTNL bill was not paid, as it was unsuccessful, so I paid it separately through internet banking. Later on I followed up with PayTM about this failed transaction, and asked them when will the failed transaction amount will be reverted, but they didn't reply to my mail till many days. There have been various e-mails between them and me about this discussion, but the amount hasn't been reverted yet. I had to follow up with them at crude level, I finally had to use abusive language in one mail, and asked them I will file consumer complaint if they don't revert the amount, only then they started taking matters seriously, and this was just about 2 months ago. In their last mail they said the amount will be reverted in 48 hrs, but I am still waiting for it. Please help me with this matter. This is not about the money, its about doing the right thing, right way. They haven't been listening. Initially there was no customer care number to whom I can talk to, so I retorted to e-mails. Now, they have even removed the failed transaction history from my PayTM account transaction history. The only proof I have of that transaction now is the snapshot which is attached in the mail conversation with PayTM. This doesn't come under ethical industrial practice. They are just making money by removing the transaction history, and not reverting the money. This is what is irritating me. So finally I have to write the complaint. Below are the details of the transactions done on 31st May 2015: Recharge of Paytm Wallet with Rs. 500 - Order ID[protected] MTNL bill successful payment of Rs. 785 - Order ID[protected] MTNL bill Failed payment of Rs. 785 - Order ID[protected] Please help me with this. Thanks.

I ordered a lenovo laptop, paytm ref- [protected] of Rs 46499. I was supposed to get a cashback of Rs 5000 within 24 hrs of delivery. I have not recieved my cashback yet after 36hrs.

I have ordered brown color woodland sandals, but they send camel color. first time i returned and i ordered again, then also they send the camel color. the product is not same which they have shown in the website,

I have recharged my reliance GSM postpaid mobile through paytm i.e.. Rs 500/- I have paid Rs 150/- from my paytm wallet and rest I paid from my bank. It is noticed that there is something wrong with the paytm resulting in failure of my transaction.. The paytm have refunded me Rs 150/- and I didn't received remaining Rs 350/- which I have spent through bank. Regarding this issue, I have complained in the paytm care. The complaint have been registered and ticket also generated. The next day when I open my paytm account, I found that my complaint vanished. so I have complained them again, but there is no response from them yet. kindly resolve my problem and stop these bluff sites My order id is [protected] My complaint id is[protected] My mobile no is [protected] thank you, Akash bashettiwar

Hi PayTM Team, I really very disappointing from your end to hear this reply. Well, Please find below all the evidence for transaction - Step 1 - I have 1200 cashback in my Paytm wallet. Step 2 - I bought 2 maxima watches of 1274.00 rs from Jabong. Step 3 - I used Paytm gateway for transaction somehow transaction got cancelled and money has been deducted from my paytm and order was not placed successfully. Step 4 - I raised my concern to Jabong team and they came up with the solution like they didn't receive the money and they closed request. In Below mail highlighted text for your reference. Step 5 -All the screenshots for your reference. PFA for your reference. Thanks, Divya [protected]

I purchased a lancer blue casual shoes (Item # [protected]) from paytn for which i paid rs.399 and rs.20 shipping charge total of rs.419, when i received the product it is clearly mentioned on the product that mrp is rs. 349. Paytm has done this type of activity so many times, so plz take action against them

Paytm order ref: [protected]

Paytm shipment id: [protected]

Invoice #: 30711/[protected]

Invoice date: 28-dec-2015 | 9:31 hrs

Sseller details

S. A enterprises

201 b, extension ii c, 2nd floor, main nafagarh road, nagloidelhi

City: delhi
State: delhi
Pin: 110041
Phone:[protected] company’s vat tin:[protected] company’s pan no.:aarpa7499q

Paytm — paytm selling fake prodcuts, after inserting samsung memory card to 35000 RS mobile, mobile dead.. I have contacted mobile company who are saying that mobile is dead beyond repair. I am suing paytm to sell cheap and duplicate products online.I have contacted samsung and they said, the serial number of memory card is fake & they will not give warranty on it.Fight legal case with paytm.

Dear sir, man Kindly check my account details my paytm wallet balance is rs 18.15, other account to my account balance transfer but sms has been received my number balance not post my paytm wallet check and revert plz other number - [protected] recived number - [protected] Transfer amount - 72 rs

I cancelled one of my order on Paytm. I asked for refund. Its showing refund successful on paytm page but yet not received in my bank account!

Respected sir, i Moxesh Doshi enjoing Paytm services from a long time. Few days ago on 01/01/2016 i tried to transfer money from my bank account to paytm wallet but it was unsuccessful because of any reason. Rs. 510 was deducted from my bank account and not credited in paytm wallet. so please solve the query and give me the credit of the same as soon as possible. . Contact no. [protected] [protected]

I did the recharge from paytym app having order number [protected]. My rechrge is not completed and I have balance deduction from my account. Kindly help me.

I have booked a bus in PAYTM which got cancelled in last minute. I did not receive the refund amount yet . Customer care executive told me that it will be refunded within 48 hours . Its been 1 week since .

Hi This is Rajkumar, I used paytm last two transactions amount only detected not added amount please clear this inconvenience This is my mail id : [protected]@gmail.com . my mobile no [protected] Thanks & regards Rajkumar

I recharged my dish tv on 29.12.2015 but the recharge was not updated on my set up box though my money have been deducted from my atm. i've called the people from dish tv too but they said that they've already registered my complaint to paytm. please fix my problem asap as the switch off date for my tv has also passed the deadline. thank you.

Dear sir/man, This is final inform to you that I have done my bses delhi electricity bill on[protected] through the paytm portal but this payment is not reflected in bses delhi portal till date.I have second time reminder to you in this matter & your respose is not doing satisfy by me. & this transaction is not shown in paytm history also & my transaction reference number is POS PRCH-POS[protected] PAYTM NOIDA- This time I will do complaint in the consumer court for this happening with trasanction reference number Thanks & regards Manoj kumar raghav Mobile: [protected]