PayTM Mobile Solutions Complaints & Reviews

My Order #[protected] : I did order a Masuri helmet through PAYTM on Saturday, December 26, 2015 11:18:30. On 12/30/15, i got an email that my order was delivered(Which i didn't).Below is the email that they have send me . Ticket #[protected]: Fwd: Order Delivered - Your Paytm Order #[protected] has been delivered. Rate your experience now. I did email them that i didn't receive the product on same day i.e is on 12/30/15. On Dec 31, 13:05: i got email saying that order has been delivered to wrong address.below is the proof. ... (Heena Mansoori IE, Dec 31, 13:05: Hello Prashanth, Thank you for contacting Paytm.com. This is with regards to the concern which you have registered with Paytm against the order number [protected]. We Sincerely apologize for the inconvenience caused to you. We would like to inform you that our concerned team coordinated with the merchant as item had been delivered at incorrect location.Kindly give us time to solve this issue.We will update you regarding the same within 48-72 hours.Kindly wait for the same. We hope this helps. Should you need any further assistance, let us know. Look forward to see you again at Paytm. Happy to help! Paytm Care) ... After that i did call Paytm 24/7 support team, they said to Cancel/Return the item from the website and order a fresh one(Same Product) and also confirmed that they will give same offer that was present for the previous order.Below is the proof. ... ticket no is[protected]. Shalini, Dec 31, 14:12: Hello prashant, Thank you for contacting Paytm.com. This is with regards to the concern which you have registered with Paytm against the order number [protected]. as per telephonic conversation, i would like to inform you that as item had been delivered at incorrect location. So as an exception we will provide you the same promo code in the same next item placed by you. kindly inform us once the product delivered to you, we will provide you the promo code amount for SAVE40 Place the order without applying any promo code in it. We hope this helps. Should you need any further assistance, let us know. Look forward to see you again at Paytm. Happy to help! Paytm Care ... Till now the didn't refund me the money for the previous order and on top of it i got an email stating that to return the product.Below is the email which they have send. ... Ticket # 00156083 : Returns and refunds Hello Prashanth, Thank you for placing order with Paytm. I would like to inform you that the reverse pickup has been scheduled and the same will be done soon. We request you to keep the product ready. I hope this helps. Should you need any further assistance, let me know. Look forward to see you again at Paytm. Best wishes Paytm Care ...

Dear sir, i have ordered the lenovo S660 mobile on 27/10/2015 of 6899 Rs. My order no. is [protected], but the product was defective. So i have returned the mobile after few days and it was delivered on 19/12/2015 to his mentioned address of Jalandhar(Punjab). They told me that once the product will be passed from testing, your money will be refunded in 24-48 hours. 16 days has been passed for this process, i have mailed so many times but there is no response from Paytm. so please i request you to do needfull. thanking you. Pankaj Gondaliya Mo : [protected] Email Id : pankaj.[protected]@gmail.com Order no. : [protected] Order date : 27/10/2015 Product : Lenovo S660 mobile Amount : 6899 Return product Delivered date : 19/12/2015

I place order in paytm 25- december- 2015. And they are saying that they deliver my order but i still don't receive it. and when i register complain about it they are not giving any type of positive response. They even did't call me that they are delivering my order to some one. So please solve my problem as soon as possible.

A Rs. 60.00 mobile recharge failed 8 working days ago and inspite of lodging mail complaints no refund / action was taken towards refunding except for fetching a ticket no.:[protected]dt.: 23.12.15) against the failure order no.:[protected]( surprisingly which currently has no tracing record).

Dear Sir On dated 05/01/2015 at 03.40 am. Order no: [protected] Operator reference no: #[protected] Unauthorized to debit my account amount of 857.00 So kindly rectify Regards

Dear sir, mera naam gaurav h aur maine mere bhai ke paytm (A/c No. [protected])se 26 dec. 2015 ko Panasonic Led order ki order no. [protected] ab paytm ne apne manmane tarike se us order ko apne aap cancel kr diya.. jb customer care me baat ki to unhone apne senior se baat krwai.. to mujhe ye kha gya ki m wait kr lu kisi aur achhe offer ka. sir jb main paytm ko debit card se advance payment kr chuka tha to unhone bina wajh order ko cancel kyu kiya aur waps kyu le gaye. daily discout less kr rhe h us product pr...ya phir mrp bda dete h.. m kb tak wait krunga sir..maine to unko ye bhi kha ki cashback ke baad agr aaj mujhe sasti bhi mile to mujhe nahi chahiye..mujhe to usi price me de do...paytm manmaane tarike se shoping krwa rha h.. m bahut preshan hu sir please help kijiye. pehle bhi aapne help ki h.. muhhe yakin h ki aap zrur koi action lenge.. gaurav [protected]

On[protected] I did my idea recharge with 349 rs with 20 rs paytm wallet balance it shows payment failed I got 20 rs as refund but I didn't get remaining balance

Hi Paytm Team, I have not received the 2G recharge but amount was deducted from my paytm wallet twice. I am trying to connect to you but my calls are charged without connecting to Paytm contact numbers. Two times money was deducted for my two transactions both for my airtel 2g recharge - 1. On 28th Dec 2015 at 2:00 PM for 178 Rs validaity 28 days. 2. On 29th Dec 2015 around 12:20 PM for 175 Rs validity 25 days. In both the cases amount was deducted by paytm and 2g recharge was not done. Please ensure to put the money back to paytm wallet. You can call me in case you need any clarifications @ [protected]. Regads, Archana

Dear sir/medam Last month i paid my madya gujarat electric bill by paytm but this time i can't seen madya gujarat in your list ...why this happen pl add it in yout list pl...

Dear sir maine paytm se money add kiya tha 2-1-2016 ko Jo kisi wajah se payment fail ho gaya or account se paise remove ho gaye na waillent me aaya email..[protected]@gmail.com

Dear Officer, I want to change my Shipment address of Order No: #[protected], with Bluedart surface Waybill No : [protected] and Reference No : [protected]. While I am submitting the order address it hasn't captured my desired address, Hence, please change the shipment address to my Colleague address : H.No18-413/1/A Malkarjuna Nagar, Malkajgiri Hyderabad, PIN: 500047. Land Mark Near Mallana Temple. Contact No [protected]. My Contact number is : [protected]. I am not getting connected to your PAYTM Customer care numbers too to launch a Shipment Address change query for this order.

Hi Team, i ordered American Swan Multicolor Cotton Socks (Pack Of 3) socks but i got only 2 pair of socks. On pack (Pack Of 3) is there but there only 2 pais are there. As (Pack Of 3) i ordered, this is very big mistake by paytm, before that i newer saw this type of mistake by paytm. Please help to delivere 1 pair more. find the below ordered deail.

Dear Sir I training to recharge my Videocon D2h by Pytm.But recharge not done but from my Bank Account Deduct Rs.200 Its My transaction ID: 03-Jan-2016 PAYTM-[protected][protected]@840 Please Refund My Payment of Rs.200

I paid my mobile bill but it was not successfully paid on paytm site.After that amount comes in paytm wallet which transferred back to my bank.On their site, it is showing as success but not yet reflected to my bank account.It is almost 5 days no response from their side and their customer care number also not working.

Dear Sir/Madamr, yesterday I recharged my Airtel prepaid with 220/- through Paytm DATED 4 jan 2016, but it did not recharged my mobile and the amount has deducted from my account and it is still saying that the order is successful on the paytm order status. When I called to the Airtel customer care they mentioned that the recharge has not done from the paytm side, so we are unable to process this recharge request. The images regarding my billing orders .kindly Reslove my problem as soons as possible. Thanks, Ashish Gupta

Date of the incident: 15-12-15 footlodge blue casual shoes for men i not received my cash back since last 20 days paytm team not given proper response since 15 days and we have so much problem in paytm cash in different items

I k.phanikumar have recharged my airtel number [protected] for rs.111 with I'd [protected] on 2nd January 2016 money cutoff from my account but recharge was not done till now this is 2nd gym I m lodging complaint but no justice has been done till now in India justice only for rich people not for normal public please do justice to me.

I have bought bourbon biscuits which was with a paytm cashback offer. It was written on wraper that if you bought a rs5 bourbon biscuit you will get rs 5 as paytm cashback, but when i tried to use them all were not applied and written as invalid coupon. So please repond as soon as possible.

From :- mohit Jagiasi Email Id :- [protected]@Gmail.com Contact number :- [protected] With referrance to my paytm order no [protected] paytm shipment Id [protected] for Apple iPhone 6s 64 GB space gray supplied by green mobiles banglore under invoice no :- 25520/[protected] dt 28/12/15, received by us on 31/12/15 The product received by us found to be malfunctioning. The paytm helpline told me to contact Apple service centre.when the above produnct amwas taken to Apple service centre thane ( Maharashtra )the service centre informed me that the IMEI no mentioned on the invoice is :- [protected]., where as the IMEI no mentioned on mobile is :- [protected] hence Iam facing problem in getting replacement of the mobile .please send mobile correct invoice mentioning the proper IMEI no mobile supplied to us . Please do the neendful urgently.

Dear sir, i paid my Airtel postpaid bill 2000rs through Paytm DATED 4 jan 2016, but it failed i again tried to pay 2 more time .& still my Account has been deducted 6000 rs... i want my money back or Pay my bill with 6000rs mob.[protected] i hve added The images regarding my billing orders .kindly Reslove my problem as soons as possible