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PayTM Mobile Solutions Complaints & Reviews

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Updated: Apr 23, 2025
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PayTM Mobile Solutions reviews & complaints page 775

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R
rajat21
from Bengaluru, Karnataka
Jan 3, 2016
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Address: Gautam Buddh Nagar, Uttar Pradesh, 560100
Website: paytm.com

On 8th Nov 2015 while making the vodafone mobile bill payment amounting Rs. 4300 via Paytm the amount was debited though the transaction failed and I have checked the same with my Bank and they told the money is paid to Paytm merchant one 97 and till date no one has responded and they are making money out of so many failed transaction and this is their modus operandi to cheat million of people.
+1 photos
Jan 8, 2016
Complaint marked as Resolved 
it was resolved since the money was refunded. but my data got leaked on the site and became victim of online fraud. never share any transaction details on this forum.
On[protected] while making the vodafone mobile bill payment amounting Rs.110 via Paytm the amount was debited though the transaction failed and I have checked the same with my Bank and they told the money is paid to Paytm merchant one 97 and till date no one has responded and they are making money out of so many failed transaction and this is their modus operandi to cheat million of people.
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    Rishabh_13
    from Noida, Uttar Pradesh
    Jan 3, 2016
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    Address: Gautam Buddh Nagar, Uttar Pradesh, 110051
    Website: Paytm

    Done bill payment of 1893but paytm hasn't processed it further payment to airtel Talked to airtel but they said paytm hasn't gave money 25 november 2015 3.42 pm Please help attaching all the required screenshots of paytm customer care, paytm cybercell expert head's mail and airtel customer care mail also...dont want refund just want money in airtel bill to be adjusted 1893
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      P
      PAVAN HUDDAR
      from Erattupetta, Kerala
      Jan 3, 2016
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      Address: Dharwad, Karnataka, 580032
      Website: www.paytm.com

      paytm the worst service worst payment mode worst service customer panel thu i made payment on 20nov15 7:41pm order no is [protected] vodafone bill payment Rs.290 which was failed in payment but debit in my account (i got the charge from vodafone to late payment of Rs.100/- )anyway but the amount which was debit is still unrefund and my try to call the customer call bloody from the 1dec yet my not connected wowwww paytm ki jai ho paytm plz do the refund and get lost from the Indian market hense i will never attempt to use your paytm and spread your lovly service in all social media and in m frizzz circle do contact me or refund my amount 290/- and get lsot thank you unhappy customer
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        H
        Hardik Darji
        from Mumbai, Maharashtra
        Jan 3, 2016
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        Address: Vadodara, Gujarat, 390019

        Order id [protected] I do recharge of my sim but money deducted and still now balance not received, i cant believe that paytm can do this type of fraud
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          N
          Nirupama Shrivasava
          from Hyderabad, Telangana
          Jan 3, 2016
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          Address: Hyderabad, Andhra Pradesh, 500050
          Website: Paytm

          Order No is [protected] 7:57 pm, Dec 25 2015 RS.: Rs. 3745 but is was refund 2083 after return product. paytm taken return back amount of the cash back what ever they return Transferred to Bank Account Paytm Cash Txn ID [protected]-12-30 07:23:01 PM RS 1663 and i taken lot of follow up but they are not given any feedback Please Help
          +1 photos
          please refund cash back as early as possible.
          Dear Sir I have purchase online woodland shoes from Paytm with size 6 pay 3745 and received size 7 along with cash back 1663. during return shoes PayTM taken back rs. 1663 and saying after return shoes they can return total amount i.e. 3745 but i have received only 2083 rs. Please do needful, and return my amount 1663 Thanks

          Cash back was not refund - Comment #2285593 - Image #0
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            T
            t dhanaraj
            from Eraniel, Tamil Nadu
            Jan 2, 2016
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            Recharged vodafone [protected] on 30.12.2015 for rs 17 by PAYTM ID [protected] but till date i am not Received . I am a paytm wallet ac.
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              K
              kumaranil_1983
              from Gurgaon, Haryana
              Jan 2, 2016
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              Address: New Delhi, Delhi, 110065
              Website: paytm.com

              2 01/12/2015 01/12/2015 BIL/[protected]/PGMIB-Uber/3675737 834_SCWW 1, 000.00 9, 238.92 3 01/12/2015 01/12/2015 IIN/Paytm.com /[protected] 1, 000.00 8, 238.92 MY money got deducted twice but only got recharge for one time i.e 1000 RS. Its annoying plus I have called ICICI BANK they say its being transferred to Paytm. My email is : [protected]@yahoo.co.in NAme : Anil Kumar Mobile : [protected]
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                H
                Hondo
                from Ranchi, Jharkhand
                Jan 2, 2016
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                Address: Ranchi, Jharkhand, 834001

                Shipment is cancelled by company & my money is not refund in my bank account. I gave bank passbook status you sought.I may get in touch with our bank with reference number but there also did not know at anything. Your lot number on the site, but do not find elsewhere. All case have to do now is tell.28th days passed back to the money in my bank account message signed. I send bank statement in PDF format. I assure you help me once.I share the details with company 10th time.Order Id- [protected] Value-2400 Order Date 01.12.2015
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                  P
                  prakash2016
                  from Chennai, Tamil Nadu
                  Jan 2, 2016
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                  Address: 600072
                  Website: paytm

                  My order number [protected] actually i ordered a apple iphone 6s 64 gb worth 60000 but i recieved a product which is having no warranty and that product belongs to apple ware house which is replaced product . so i asked them to replace it but they are not replacing it but they agreed to refund the money . but my problem is i paid through credit card by converting to emi .FOR emi they charge processing fees and interest which is not refundable so when paytm refund my money my emi will get closed and the charges are not refundable and more over i will get preclosure charges of emi too kindly help to replace the product or refund me those charges
                  Jan 4, 2016
                  Complaint marked as Resolved 
                  there is no any response from company they are just cheating people . such a costly mobile but no response no calls . even seller is not responding
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                    H
                    Hemant1998
                    from Chandigarh, Chandigarh
                    Jan 2, 2016
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                    Address: New Delhi, Delhi, 302012
                    Website: paytm.com

                    Deducted rs 270 with a useless meaning of sending rs 70 cashback into wallet which i want in response which i spent to Dominos India.Client Name:Deepak Verma Id:532352
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                      R
                      Raghavendrareddy9
                      from Hyderabad, Telangana
                      Jan 2, 2016
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                      Address: Rangareddy, Andhra Pradesh, 500052

                      Order No is[protected], DC Transaction No 282054. I booked bus ticket from PAYTM travel agent was MEENA TRAVELS (PUNE) on 1/1/2016 and today2/2/2016 at 3:00PM simply travel agent was call me and informed bus was cancelled due to bus breakdown. (meena travels pune is not giving this statement on mail or paper) PAYTM IS SIMPLY GIVING OFFERS AND ATTRACTING TO CUSTOMER, BUT THE QUALITY IS WASTE TODAY WHAT I THINK. FINALLY, PAYTM PLEASE RETURN MY MONEY BACK TO MY ACCOUNT RS:700. DUE TO BUS BREAKDOWN.
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                        M
                        Mayur Bhadre
                        from Mumbai, Maharashtra
                        Jan 2, 2016
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                        Address: Gautam Buddh Nagar, Uttar Pradesh, 421301
                        Website: paytm.com

                        This is regarding the paytm product - powerbank ambrane I had ordered the product from their site but after some time they have sent me message stating that order is cancelled .this happened with me 5 times each time a different reason was given like product not available, seller cancelled this product.Despite giving them 48 hours as they have asked they could not solve my issue.they have given me assurance that product will be given within 48 hours .Also they have given me a link from where I can order and even now the product gets cancelled after successful ordering.Also I have emails from their side .
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                          C
                          chilakapati sai
                          from Hampi, Karnataka
                          Jan 2, 2016
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                          Address: 522213
                          Website: www.paytm.com

                          While recharging my mobile for rs 248 using paytm, my wallet money rs 44 deducted and recharge unsuccessful, they didnot refund the money of rs 44 though the recharge is unsuccessful
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                            K
                            kishor_mca
                            from Delhi, Delhi
                            Jan 2, 2016
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                            Despite my repeated mails for return pickup of product they never reponded and after one month they have rejected the return requested that was approoved by them. They never sent any guy to get it picked and never responded to our mails . we have all the mails tarils and paytm autogenerated mail as well. PayTM order-id [protected] there is no on call service(customer care) to communicate this.. The fraud is, they have rejected my return without any reason. Pls have a look into this ? Thanks, Kishor
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                              sarath suresh
                              from Thiruvananthapuram, Kerala
                              Jan 2, 2016
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                              Address: Ernakulam, Kerala, 683501

                              An amount of 121 rupees was deducted from my PAYMENT Wallet. As i have not put any order. I feel it was wrongly deducted .Please refund the amount .the transaction id and details are as follows (Paid for OrderPaytm Order #[protected]Paytm Cash Txn ID [protected]-01-01 00:23:51 PM)
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                                T
                                tkpattanaik
                                from Bhubaneshwar, Odisha
                                Jan 2, 2016
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                                Resolved

                                Address: 769003
                                Website: paytm

                                Order no [protected] dated 13th nov 2015 for recharge of dish tv dth of 750 rupees through paytm.your plan showing three months pack with validity three months.but without reason the operator has disconnected the service.so i presume the plan shown by paytm is wrong or dishtv is playing mischief.if my complaint is not resolved i have no option but to go for a consumer case. dishtv sub id [protected] mob no [protected] nirmal jaiswal paytm through mob no [protected]
                                Aug 8, 2021
                                Complaint marked as Resolved 
                                Dear tkpattanaik

                                Hope you are doing good.

                                Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

                                Regards,
                                Online Team
                                DishTV
                                Dear tkpattanaik

                                As per our conversation with you on [protected], it has been informed to you that you are enjoying New HD World pack worth of Rs469 per month inclusive of all taxes hence you got the validity against your payment of Rs 750 as per package price.

                                Regards
                                Online Team
                                DishTV
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                                  A
                                  aarshshah10
                                  from Mumbai, Maharashtra
                                  Jan 2, 2016
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                                  Address: 022

                                  I bought a gaana 12 month subscription and got a voucher of Paytm cash back which I could use once every month for 12 months. I successfully used it and got my cash back November. However when I tried to add money t my wallet using the code in December jy didn't accept it. Even now in January, it doesn't accept it. It says that the first usage should be before 18th December and I already used it in November once ie before 18tj December. When I contacted their customer care, they didn't solve my problem. There are no terms and conditions which say that. Really disappointed with the treatment of the complaint.
                                  Same problem facing. please share with paytm and gaana on twitter
                                  Did you get any solution?
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                                    H
                                    Hemant1998
                                    from Chandigarh, Chandigarh
                                    Jan 2, 2016
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                                    Address: New Delhi, Delhi, 302012
                                    Website: paytm.com

                                    Dear Paytm Account [protected] delhi2015.[protected]@gmail.com. As per the BillDesk Order#EPT[protected] Wallet Txn I'd #[protected]. As per your promise of 30% cashback while transacting at dominos via paytm wallet and i had used 30% cashback option at payment page.Still i hadn't got any cashback. Kindly process it as fast as you can.
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                                      K
                                      Kaveri kurapati
                                      from Dhone, Andhra Pradesh
                                      Jan 1, 2016
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                                      Address: Hyderabad, Andhra Pradesh
                                      Website: Paytym

                                      On Jan 1st 2016 I have done bus booking 4m Hyderabad to nellore( kesineni travels) I paid through paytym in cleartrip app. Booking nt done but mny debited 4m my Hdfc account. Pls verify my query n return back my mny as early as possible
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                                        V
                                        Vasudha Sood
                                        from Delhi, Delhi
                                        Jan 1, 2016
                                        Resolved
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                                        Resolved

                                        Address: New Delhi, Delhi, 110023
                                        Website: www.paytm.com

                                        I have been first struggling with courier team since 27th DECEMBER ;calling them daily and only response i had was it will be delivered within 24 hours. Today is 1 JANUARY after being told my item is not traceable for which i have already paid Rs.49000 plus the shipping charges. and till date i am being told to have patience for 24 to 48 hours. Till date no resolution or the item has been delivered to me. Is it some kind of joke going on the justification provided by the courier team"Your item is not traceable then for what i have paid 49000 rs?' As i have already informed over phone maximum i will wait will be by today only and not a single day more. If you can provide me the item well and good else i am not interested anymore in buying any stuff from paytm because of the mental stress it has caused from past one week.And kindly refund the whole amount in my bank account itself and not paytm wallet as after this stressfull experince i am not going to make any transaction with PAYTM.
                                        Jan 2, 2016
                                        Complaint marked as Resolved 
                                        Received email from:[email protected] my email id:vasudha/[email protected]. What else do you need? Ticket Ticket #116016705: MPtkt - Others After having a conversation with SONALI(the senior most person available as told). I still do not have any update on my item or money is refunded back. 48 hours have already been passed. Still no update is there. Why do the customer need to run after you guys to claim the money which is his/her only. It is due to you carelessness/incompetency that I am being made to suffer mentally as well as financially. My bank will charge 13% interest for the amount of Rs 32000 as paytm is failing to refund me back my money.What is the update to this? Will paytm be paying the charges I will be paying to bank???!!! and why there is no update post 48 hours also?
                                        the complaint has still not been resolved.
                                        please mar it as unresolved
                                        with continuation from previous complaint only
                                        Received email from:[protected]@paytm.com my email id:vasudha/[protected]@wipro.com. What else do you need? Ticket Ticket #[protected]: MPtkt - Others

                                        After having a conversation with SONALI(the senior most person available as told). I still do not have any update on my item or money is refunded back. 48 hours have already been passed. Still no update is there. Why do the customer need to run after you guys to claim the money which is his/her only. It is due to you carelessness/incompetency that I am being made to suffer mentally as well as financially. My bank will charge 13% interest for the amount of Rs 32000 as paytm is failing to refund me back my money.What is the update to this? Will paytm be paying the charges I will be paying to bank???!!! and why there is no update post 48 hours also?

                                        Paytm — Money not refunded back & item not delivered

                                        Contacted paytm over mail/phone: no satisfactory answer. Ticket No Ticket #[protected]: MPtkt - Others I have been first struggling with courier team since 27th DECEMBER ;calling them daily and only response i had was it will be delivered within 24 hours. Today is 1 JANUARY after being told my item is not traceable for which i have already paid Rs.49000 plus the shipping charges. and till date i am being told to have patience for 24 to 48 hours. Till date no resolution or the item has been delivered to me. Is it some kind of joke going on the justification provided by the courier team"Your item is not traceable then for what i have paid 49000 rs?' As i have already informed over phone maximum i will wait will be by today only and not a single day more. If you can provide me the item well and good else i am not interested anymore in buying any stuff from paytm because of the mental stress it has caused from past one week.And kindly refund the whole amount in my bank account itself and not paytm wallet as after this stressfull experince i am not going to make any transaction with PAYTM.

                                        ITEM not delivered and money not refunded back - Comment #2285449 - Image #0
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