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PayTM Mobile Solutions Complaints & Reviews

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Updated: Apr 23, 2025
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PayTM Mobile Solutions reviews & complaints page 774

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L
Lo Kim Shiu Jeffrey
from Belgaum, Karnataka
Jan 4, 2016
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Address: Bangalore Urban, Karnataka

I have sent a request to paytm care regarding my inability to access my paytm. I was told that my issue has been escalated. Despite waiting patiently for a couple of days, I got no response from this so called "concern team". Instead my issue has been closed for comments. I considered that maybe they were busy over the new year. But, this is preposterous.
Jan 04, 2016
Updated by Lo Kim Shiu Jeffrey
And it has been deemed to be solved. What nonsense!!
The status of my account

Cannot access paytm and haven't received any useful help from paytm - Comment #2285623 - Image #0
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    S
    Supriya bhatt
    from Mumbai, Maharashtra
    Jan 4, 2016
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    Address: Gurgaon, Haryana, 122001

    Its been more than a month..bt still paytm has not refunded me my money..evryday when i am mailing them they are telling me that they are checking out with it..but till now they havent ..they dont even reply..they have to give me 833 rs .. So you please take some strict actions against them..i had registerd a complaint against them before also in cosumer forum..bt still they havent given me back my money..
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      Nirupama Shrivasava
      from Hyderabad, Telangana
      Jan 4, 2016
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      Address: Hyderabad, Andhra Pradesh, 500050
      Website: paytm.com

      Dear Sir I have purchase online woodland shoes from Paytm with size 6 pay 3745 and received size 7 along with cash back 1663. during return shoes PayTM taken back rs. 1663 and saying after return shoes they can return total amount i.e. 3745 but i have received only 2083 rs. Please do needful, and return my amount 1663 Thanks
      +2 photos
      Jan 4, 2016
      Complaint marked as Resolved 
      Dear Sir I have purchase online woodland shoes from Paytm with size 6 pay 3745 and received size 7 along with cash back 1663. during return shoes PayTM taken back rs. 1663 and saying after return shoes they can return total amount i.e. 3745 but i have received only 2083 rs. Please do needful, and return my amount 1663 Thanks
      i am very disappointment to purchase product from paytm
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        S
        Sujeettimex
        from Mumbai, Maharashtra
        Jan 4, 2016
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        Address: New Delhi, Delhi, 110070
        Website: Uber

        The worsts service you are providing, it happened with many friends of mine and they keep complaining about this.
        The most ****ing service.
        500 internal server error and our account get debited for the same.
        We don't receive the debited money at the same time.
        Just return my money right away without any delay.
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          P
          Phani Kumar Keerthi
          Jan 4, 2016
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          Address: East Godavari, Andhra Pradesh, 533002
          Website: paytm

          I have been using paytm for the lastserveral days I faced a problem recently . I have recharged rs 111 for [protected] on 2nd Jan 2016 money cut off from my account but recharge was not done please do justice
          Recharging is not good
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            M
            mkhan2401
            from Bengaluru, Karnataka
            Jan 4, 2016
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            Address: Bangalore, Karnataka, 560076
            Website: www.paytm.com

            It is a shame that Paytm is indulging in bad business. I received the exchange product today for the defective Item that I had received last time. Unfortunately, this item is more damaged than the previous one. This proves that Paytm is selling products from the defective lot. What about the Paytm assurance of brand new product and 100% genuine. I ordered the same product twice and I got a damaged product both the times. Order No :[protected] I would wish to escalate this matter to higher authorities...I can be reached on [protected]
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              H
              harish04071981
              from Delhi, Delhi
              Jan 4, 2016
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              Address: Agra, Uttar Pradesh, 282005
              Website: Paytm

              Hii I paid the electric bill through paytm by credit card on dated 02.01.2016 with 10% cashback wallet money but we have no received any cash back money in wallet. My email Id: [protected]@gmail.com Electric bill Service Number:- 64096 Amount Paid: 9100 order ID: [protected] Bank Transaction No. : 027328 Receipt Number :[protected] My mobile number [protected]
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                A
                ansarrq
                from Nagpur, Maharashtra
                Jan 4, 2016
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                Address: New Delhi, Delhi, 401107
                Website: www.paytm.com

                I had placed Order #[protected] on 21/12/2015 for Hitachi RAW511KUD 1 Ton 5 Star Window AC. The payment was not successful due to error on paytm website and I cancelled the order. I had used Rs. 3125 from my wallet for this order. I have still not received the refund for this. Everytime I write an email I get the reply that it will be resolved in 48 hours. The customer care phone number also doesn't work many times. And whenever the phone is conneceted then it gets disconnected after playing a message.
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                  M
                  Moideen Basha
                  Jan 4, 2016
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                  Address: 620019

                  I have Paid My MTS Bill on[protected]. Amount was deducted from my bank account. i have receive a soft copy of bill also. but 30 mins later i have received a sms. it says transaction was failed. the amount transfer to ur paytm wallet. but my wallet is still 0. and mts people ask me to pay the amount again. i want my money back or my mts bill paid. My mob no. [protected]. Trans id: [protected].
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                    G
                    george antoney
                    from Chennai, Tamil Nadu
                    Jan 4, 2016
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                    Address: 600093
                    Website: PayTM

                    On 2nd Jan 2016 I ordered dominos pizza and paid the bill through my paytm wallet. The bill was 632Rs. The amount got deducted from my PayTm wallet but the order was not placed successfully. Now its been three days and the money has not been credited back into my wallet. Ord no #EPT[protected] Txt [protected]
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                      V
                      viral_bvm
                      Jan 4, 2016
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                      Address: 411027
                      Website: www.paytm.com

                      I booked bus ticket on paytm with order number: [protected] on date: Dec 26 2015. This booking was done with Rajkamal travels at Ahmedabad. Before commencing my journey, I gave a call to Rajkamal Office to know my bus number but they informed that, we have not received any booking with your name and it is already booked for someone else. As i have to be in Pune due to my job, i hired private cab and reached pune which costed me 3400 Rs. I have attached ticket here for your reference. I have booked complain with Paytm on this, but got only one response that we will check and get back to you in 24-48 hrs. After that I have not received any update from their side. Please help me here.
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                        R
                        Roy Satyajit
                        from Delhi, Delhi
                        Jan 4, 2016
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                        Address: New Delhi, Delhi, 110001

                        I have recharged my Vodafone Mobile No.[protected] on[protected] through Pay TM by SBI Debit Card for Rs.200/-, my amount Rs.200/- will be cleared from my SBI Bank Account, but till today my Vodafone Mobile No.[protected] not Recharged, please refund my above amount Rs.200/- to my SBI Bank Account immediately, otherwise I going to the Consumer Forum about the incidence happened with me against the PayTm. Thanking you Sincerely Satyajit Roy Ph. No.[protected].
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                          M
                          ManjushreeHashikha
                          from Chennai, Tamil Nadu
                          Jan 4, 2016
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                          Address: 560024
                          Website: Paytm

                          I am Manjushree i have booked my ticket through PayTM on 11:16am Dec 30, 2015 for Jabbar travels journe Date of journey was Jan 03, 2016... My Order No is - [protected], Bus ticket (OFWAHO) From Bangalore to Chennai on[protected], issue is my ticket has not been confirmed on that date but amount has been deducted from my Axis bank account. Please refund my amount of 1490 rupees ASAP. really had very bad experience with PayTM. being a lady planned for night journey for our convenient without knowing that if suddenly journey has cancelled like this means how will be the situation on that time... You guys deducted the amount from my account then is this the service you are providing to your customers really very bad. I want my full amount should be refund to my account within 24 working hours. at least do this job properly without fail.
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                            K
                            Khushboo Lall
                            Jan 3, 2016
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                            Address: Ghaziabad, Uttar Pradesh, 827004
                            Website: PayTm.com

                            Get 30% Cashback on Pizzas Using Paytm Wallet Verified on 2 Jan 2016. Domino's is Offering Flat 30% Cashback on all Orders. Select Paytm as Payment Gateway and Pay Using Paytm Wallet. This is Minimum transaction amount of Rs 99 is required for cashback. Maximum cashback of Rs 70 can be availed. Cashback will be credited with 72 working hours of availing the Deal.Mobile number needs to be verified to be eligible for cash back. Order your Favorite Pizza Now and get extra Cashback by Using Paytm. Wrt to the above promotion.. I purchased twice from Dominos, I received my Cashback once but not the second time. When I complaint I was told its a 1 time offer . where in the ad it says abt being 1 time offer...it should have been mentioned earlier.. I would have used Mobiwik which was offering 15% cash back... This is not fair ..how will I know i[censored] don't mention it.. I have emailed them ads abt the same offer from different sites too including Dominos none of them mention abt the offer being for single use only. Still they are making excuses .
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                              P
                              Pjs Praveen
                              from Chennai, Tamil Nadu
                              Jan 3, 2016
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                              Address: 500039
                              Website: PAYTM

                              I have bought the above mentioned mobile from PAYTM two months back and the phone is a water resistant as manufactured, the mobile has been fell into water and got a problem with the phone. As i have warranty still in force went to near by Sony service center and got an answer that the mobile which i purchased is non Indian product and doesn't has an Indian warranty. we lodged a complaint to PAYTM as they are the seller of the unit and they asked for an letter from the Sony service center which they declined to provide. i am being humiliated by the negligence of both seller and service providers. please do the need full.
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                                Rameshwer kewat
                                from Pithampur, Madhya Pradesh
                                Jan 3, 2016
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                                Address: Dhar, Madhya Pradesh, 454775

                                Dear sir, , I am shoping paytm.com I have open the box after see the difirent product, packing was carefull but product is old black shhose & poor I was orderd lakhani sport shoose but I receved bad used & poor product. Thanks paytm team
                                +1 photos
                                Dear sir I receved bad product with cheating my actual product
                                I have not received my actual product where are my product sir please help me..
                                I beleave to paytm shopping but in box was wrong product
                                Thank you

                                Lakhani sport shoes - Comment #2284653 - Image #0
                                Lakhani sport shoes - Comment #2284653 - Image #1
                                Lakhani sport shoes - Comment #2284653 - Image #2
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                                  G
                                  Govind Panwar
                                  Jan 3, 2016
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                                  Address: Ajmer, Rajasthan, 305001
                                  Website: paytm app

                                  In your app when I try to pay the procedure a error come every time something is wrong. So I m tring lot's of time customer care no r also not responding I totally fedup Wa. Service is this fully disappointed
                                  +1 photos
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                                    H
                                    Hemant1998
                                    from Chandigarh, Chandigarh
                                    Jan 3, 2016
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                                    Address: Jaipur, Rajasthan, 302012
                                    Website: paytm.com

                                    One of the PayTM client named Deepak Verma with Company I'd : 532352 have deducted rs 270 from my wallet without any reason The details are given below: fastticket order id#FTUTFA[protected] PayTM txn id#[protected] You are requested to send the given amount by today.And when i am calling him he was saying that the number dialled is wrong This definitely proves that paytm doesn't have smart members. Paytm also doesn't have any customer care no.
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                                      Pragya Sahay
                                      from Mumbai, Maharashtra
                                      Jan 3, 2016
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                                      Address: Mumbai City, Maharashtra, 400001
                                      Website: paytm

                                      Hi ..yesterday i recharged on my no. [protected]..worth 200/- ..the transaction was successful...bt due to some airtel issues the recharge was not done..i thot..it wud b done till noe..bt still derz no confirmation...pls recharge or refund asap..
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                                        Tanmoy08
                                        from Ingraj Bazar, West Bengal
                                        Jan 3, 2016
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                                        I have recharged my idea number with rs 40 with order id [protected] on 02/01/2015. They have yet not done the recharge but deducted my money & also not credited the money to paytm wallet.
                                        +1 photos
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