Claimed

PayTM Mobile Solutions Complaints & Reviews

1
Updated: Apr 23, 2025
Complaints 20044
Resolved
1743
Unresolved
18301
Contacts

File a complaint to PayTM Mobile Solutions

Having problems with PayTM Mobile Solutions?

File a complaint and get it resolved by PayTM Mobile Solutions customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

PayTM Mobile Solutions reviews & complaints page 776

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
Manish Attri
from Sonipat, Haryana
Jan 1, 2016
Report
Copy

Address: Faridabad, Haryana, 121004

I recharge my idia mobile no [protected] on dated[protected] amount was reduse from my account but number is not charge till now .
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    R
    riyaskollaka
    from Chennai, Tamil Nadu
    Jan 1, 2016
    Report
    Copy

    Address: 682005
    Website: www.paytm.com

    I have ordered a 16 GB sandisc pendrive from Paytm online purchase. i got courier yesterday and i opened the courier pouch but inside the pouch there is a bill and a blank sandisc puch. there is no memory card inside the pouch. i have informed to paytm customer care and waiting for their reply. regards Riyas Rasheed
    +1 photos
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      N
      navineasy
      from Pattukkottai, Tamil Nadu
      Jan 1, 2016
      Report
      Copy

      Address: 641045

      I booked 3 tickets for 1.15pm show but i received the ticket @2.23pm. So I didn't go to the show. Kindly refund the amount. Transcation Id - [protected].
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        scata
        from Delhi, Delhi
        Jan 1, 2016
        Report
        Copy

        Address: Dhanbad, Jharkhand, 826004
        Website: nil

        I want to buy the above mentioned home theater but when I get to the payment screen after entering all informations it tells me it will send me an OTP on my mobile phone, I have tried severally the OTP is not coming. what do I do. and why wont u accept cash on delivery, because I really want to buy and am ready
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          Y
          Yatindra Soni
          from Bengaluru, Karnataka
          Jan 1, 2016
          Report
          Copy

          Address: Gautam Buddh Nagar, Uttar Pradesh
          Website: paytm.com

          I have done transaction of mobile number for 3 times of Rs 400/- Amount has been deducted from SBI Account Amount not refunded in my wallet and not in SBI Account.. Please sort out this problem as soon as possible because problem persist from 29-Sep-2015. I asked to bank, they replied that amount is successfully debited from our end.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            R
            Rajvi31
            from Idappadi, Tamil Nadu
            Dec 31, 2015
            Report
            Copy

            Address: 560030

            Hi By mistake I have recharged to wrong number [protected] of 1255 rs Instead of [protected] I'd ord no [protected]
            +1 photos
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              H
              himanshuwadhwa
              from Delhi, Delhi
              Dec 31, 2015
              Report
              Copy

              Address: South West Delhi, Delhi, 110075
              Website: paytm

              I booked a bus ticket from paytm with order number- [protected] and applied the promocode FLAT140 for rs 140 cash back but i have not received any cash back and i submit a complaint as well with ticket number[protected].but they are reverting me with a message that" i have not applied any promocode" which is totally lying.. because this is not possible as i booked the three tickets continously and i got cash back for 2 tickets but not received the cash back of last ticket . and i also want to add one more thing that even they dont reply on my mail . MY contact number-[protected] my email [protected]@gmail.com
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                G
                Gaurang Panchal1
                from Vadodara, Gujarat
                Dec 31, 2015
                Report
                Copy

                Address: Vadodara, Gujarat, 391240
                Website: paytm

                My account is credited with 219.00 rs and i have complaint for the wrong delivery of my order. your company call me but after one call of your company from mobile number [protected] at the end of call wallet balance shown as 0. what is an all this please contact me urgently. my number is [protected].
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  D
                  dinesh0391
                  from Delhi, Delhi
                  Dec 31, 2015
                  Report
                  Copy

                  Address: New Delhi, Delhi, 110009
                  Website: paytm

                  PNR:63325 Paytm Ticket ID:OFS890 ORDER ID:[protected] DELHI TO KATRA IT was shown as Volvo sleeper, and in actual it is AC Sleeper bus They provided the wrong information and service. IT was not volvo bus. the staff and bus service was bad they were rude
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    J
                    jino4ualways
                    from Ernakulam, Kerala
                    Dec 31, 2015
                    Report
                    Copy

                    Address: Ernakulam, Kerala, 682030
                    Website: paytm.com

                    I had booked a bus from ernakulam to cochin on 23rd december. When bus arrived, my seat was sold to another person and I did not get my seat. I had emailed Paytm and they asked 48 hours to resolve the issue. Now 5 days over and no answer from their side. The order number is [protected] and complaint number is 00107645.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      G
                      Gaurang Panchal1
                      from Vadodara, Gujarat
                      Dec 31, 2015
                      Report
                      Copy

                      Address: Vadodara, Gujarat, 391240
                      Website: Paytm

                      The subject product shown as a 640ml and delivered only 80ml. What is an all this non-sence? I want my money back otherwise i will complaint to grahak surksha within a 7days. My moblie number is [protected] call me immideately
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        s karan
                        Dec 31, 2015
                        Report
                        Copy

                        Address: Ahmedabad, Gujarat, 3824343

                        Dear sir I have applied for electric bill payment service no is[protected] DEC 2015 01:56 pm order no is [protected] bill amount 2670 is debited from my account but will doesn't paid Please help me
                        +2 photos
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          N
                          NishuKothari
                          from Mumbai, Maharashtra
                          Dec 31, 2015
                          Report
                          Copy

                          Address: Mumbai City, Maharashtra, 400020
                          Website: www.paytm.com

                          Dear consumers, Do not buy products on PAYTM. It sells fake products without MRP, manufacturing & expiry date. See attached images. I bought Loreal conditioner and it mentioned 20% cashback and I suppose I fell in the trap. The product I received is FAKE. It says country of origin "SPAIN" but it has no import entry on it. I have been constantly following up with their customer care and every time I get a response we will get back to you within 24-48 hrs. But they haven’t got back to me yet. Once they replied kindly return the product but my fight isn’t about return goods. You are fooling customers by selling FAKE products.
                          +4 photos
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            G
                            Gufran Qureshi
                            from Mumbai, Maharashtra
                            Dec 31, 2015
                            Report
                            Copy

                            Address: Mumbai City, Maharashtra, 400102
                            Website: www.paytm.com

                            Hi! It's been almost a month, but my issue has not been resolve yet. I received an email on 28th Nov for special recharge of Rs. 400+ with offer of Rs. 40 Cash Back. I followed the link which was given in that email and made a recharge of Rs. 510 on 5th Dec during which I didn't get the option to enter promocode "TATA400" bcos of which i didn't get cash back. I had already given the snapshot of my recharge steps in which there is no option to enter promocode. I already communicated with one of the executive Mr. Afzal regarding this, but I think he himself not sure about this promocode. He told me that promocode has expired. Ref : 00067395 Your Query with Paytm Care (SF) I received this promocode on 4th Dec as well and last time I received this promocode on 26Dec.
                            +4 photos
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              G
                              Gaurav.....
                              from Mumbai, Maharashtra
                              Dec 31, 2015
                              Report
                              Copy

                              Address: Mumbai City, Maharashtra, 400059

                              I ordered Black coloured syska h904 bluetooth. They delivered white one. And worst part is the device is not working. I want replacement or have to return the device. Kindly guide me for the same.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                N
                                Naveen Kumar (Navin)
                                from Mumbai, Maharashtra
                                Dec 31, 2015
                                Report
                                Copy

                                Address: Hisar, Haryana, 125001

                                I no longer have my paytm regitered mobile no. And i want to change it My registered mobile no. Is [protected] and want to change it to [protected] my email is [protected]@gmail.com I request you to change it
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  manoj27717
                                  from Mumbai, Maharashtra
                                  Dec 31, 2015
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Address: 410210
                                  Website: www.paytm.com

                                  Consignment received with water purifier product Order No :[protected] in damage condition against Order No :[protected] on delivered date 21dec., 2015
                                  +1 photos
                                  Jan 2, 2016
                                  Complaint marked as Resolved 
                                  Email Id: [email protected] Phone No. 0120-3062244 Kshipra IE, Dec 29, 13:58: Hello Manoj, Thank you for shopping with Paytm viz. Order 1405912403. All returns are managed by our courier partners. We have spoken with the concerned team to expedite the process. The courier partner will pick up the product from the mentioned delivery address within the next 5-6 days. In case of any delay, we will notify you within next 72 hours through an email. We will refund the money to your Paytm wallet or bank account after the item is picked & delivered to the seller. Happy to help! Paytm Care Hello Manoj, Thank you for contacting Paytm.com. This is with regards to the concern which you have registered with Paytm against the order number 1405912403. We would like to inform you that this order will be marked delivered in next 24 to 48 hrs. We hope this helps. Should you need any further assistance, let us know. Look forward to see you again at Paytm. Happy to help! Paytm Care
                                  paytm is only make a recharge. its not purchased of product.
                                  paytm all customer care number is switch off.

                                  Water purifier in damaged condition - Comment #2282813 - Image #0
                                  Water purifier in damaged condition - Comment #2282813 - Image #1
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    D
                                    dadasingh
                                    from Sri Ganganagar, Rajasthan
                                    Dec 30, 2015
                                    Report
                                    Copy

                                    Address: Churu, Rajasthan
                                    Website: PAYTM.COM

                                    Sir, i am dara singh as coustmer of paytm .unauthorized event has been created with me on the date of 26.12 2015.your coustmer has debit 9999.00 and also 3000.00 in my account .by wrong call. I Hav submit his Phone IN Below as he call me. 1.[protected] 2.[protected] my transcation id given below for enqury my id is POS ET[protected], M, POS[protected] . SO I REQUEST RETURN MY AMOUNT AS POSIBLE AS .MU CONTACT IS [protected]. THANKS
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      sonivishal
                                      from Gobardanga, West Bengal
                                      Dec 30, 2015
                                      Report
                                      Copy

                                      Address: Sitamarhi, Bihar

                                      Sir I did recharge of my Airtel mobile no.[protected] by using paytm but as it was taking too much time I cancelled that transaction and still debited with recharge amount from my bank account...so Kindly please refund me that amount... My registered mobile no. & email is [protected] & [protected]@gmail.com
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        N
                                        Nirupama Shrivasava
                                        from Hyderabad, Telangana
                                        Dec 30, 2015
                                        Report
                                        Copy

                                        Address: Hyderabad, Andhra Pradesh, 500050
                                        Website: www.paytm.com

                                        I have booked Woodland casual shoes with size 6 number but i have received same product with size 7 number, which is not fit with me. Please provide the correct product and take it back wrong product.
                                        +1 photos
                                        it is very critical issue, provide some compensation also
                                        Dear Sir I have purchase online woodland shoes from Paytm with size 6 pay 3745 and received size 7 along with cash back 1663. during return shoes PayTM taken back rs. 1663 and saying after return shoes they can return total amount i.e. 3745 but i have received only 2083 rs. Please do needful, and return my amount 1663 Thanks

                                        Product delivered with wrong Shoes Size - Comment #2285592 - Image #0
                                        Helpful
                                        Found this helpful?
                                        2 Comments
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit