PayTM Mobile Solutions Complaints & Reviews

Address: Hyderabad, Andhra Pradesh

Website: Paytym

On Jan 1st 2016 I have done bus booking 4m Hyderabad to nellore( kesineni travels) I paid through paytym in cleartrip app. Booking nt done but mny debited 4m my Hdfc account. Pls verify my query n return back my mny as early as possible

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Address: New Delhi, Delhi, 110023

Website: www.paytm.com

I have been first struggling with courier team since 27th DECEMBER ;calling them daily and only response i had was it will be delivered within 24 hours. Today is 1 JANUARY after being told my item is not traceable for which i have already paid Rs.49000 plus the shipping charges. and till date i am being told to have patience for 24 to 48 hours. Till date no resolution or the item has been delivered to me. Is it some kind of joke going on the justification provided by the courier team"Your item is not traceable then for what i have paid 49000 rs?' As i have already informed over phone maximum i will wait will be by today only and not a single day more. If you can provide me the item well and good else i am not interested anymore in buying any stuff from paytm because of the mental stress it has caused from past one week.And kindly refund the whole amount in my bank account itself and not paytm wallet as after this stressfull experince i am not going to make any transaction with PAYTM.

Jan 2, 2016

Complaint marked as Resolved

Received email from:[email protected] my email id:vasudha/[email protected]. What else do you need? Ticket Ticket #116016705: MPtkt - Others After having a conversation with SONALI(the senior most person available as told). I still do not have any update on my item or money is refunded back. 48 hours have already been passed. Still no update is there. Why do the customer need to run after you guys to claim the money which is his/her only. It is due to you carelessness/incompetency that I am being made to suffer mentally as well as financially. My bank will charge 13% interest for the amount of Rs 32000 as paytm is failing to refund me back my money.What is the update to this? Will paytm be paying the charges I will be paying to bank???!!! and why there is no update post 48 hours also?

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V

Vasudha Sood

from Delhi, Delhi

Jan 2, 2016

the complaint has still not been resolved.
please mar it as unresolved
with continuation from previous complaint only
Received email from:[protected]@paytm.com my email id:vasudha/[protected]@wipro.com. What else do you need? Ticket Ticket #[protected]: MPtkt - Others

After having a conversation with SONALI(the senior most person available as told). I still do not have any update on my item or money is refunded back. 48 hours have already been passed. Still no update is there. Why do the customer need to run after you guys to claim the money which is his/her only. It is due to you carelessness/incompetency that I am being made to suffer mentally as well as financially. My bank will charge 13% interest for the amount of Rs 32000 as paytm is failing to refund me back my money.What is the update to this? Will paytm be paying the charges I will be paying to bank???!!! and why there is no update post 48 hours also?

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Vasudha Sood

from Delhi, Delhi

Jan 2, 2016

Paytm — Money not refunded back & item not delivered

Contacted paytm over mail/phone: no satisfactory answer. Ticket No Ticket #[protected]: MPtkt - Others I have been first struggling with courier team since 27th DECEMBER ;calling them daily and only response i had was it will be delivered within 24 hours. Today is 1 JANUARY after being told my item is not traceable for which i have already paid Rs.49000 plus the shipping charges. and till date i am being told to have patience for 24 to 48 hours. Till date no resolution or the item has been delivered to me. Is it some kind of joke going on the justification provided by the courier team"Your item is not traceable then for what i have paid 49000 rs?' As i have already informed over phone maximum i will wait will be by today only and not a single day more. If you can provide me the item well and good else i am not interested anymore in buying any stuff from paytm because of the mental stress it has caused from past one week.And kindly refund the whole amount in my bank account itself and not paytm wallet as after this stressfull experince i am not going to make any transaction with PAYTM.

ITEM not delivered and money not refunded back - Comment #2285449 - Image #0

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Address: Faridabad, Haryana, 121004

I recharge my idia mobile no [protected] on dated[protected] amount was reduse from my account but number is not charge till now .

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Address: 682005

Website: www.paytm.com

I have ordered a 16 GB sandisc pendrive from Paytm online purchase. i got courier yesterday and i opened the courier pouch but inside the pouch there is a bill and a blank sandisc puch. there is no memory card inside the pouch. i have informed to paytm customer care and waiting for their reply. regards Riyas Rasheed

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Address: Mumbai City, Maharashtra, 400020

Website: www.paytm.com

Dear consumers, Do not buy products on PAYTM. It sells fake products without MRP, manufacturing & expiry date. See attached images. I bought Loreal conditioner and it mentioned 20% cashback and I suppose I fell in the trap. The product I received is FAKE. It says country of origin "SPAIN" but it has no import entry on it. I have been constantly following up with their customer care and every time I get a response we will get back to you within 24-48 hrs. But they haven’t got back to me yet. Once they replied kindly return the product but my fight isn’t about return goods. You are fooling customers by selling FAKE products.

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Address: Mumbai City, Maharashtra, 400102

Website: www.paytm.com

Hi! It's been almost a month, but my issue has not been resolve yet. I received an email on 28th Nov for special recharge of Rs. 400+ with offer of Rs. 40 Cash Back. I followed the link which was given in that email and made a recharge of Rs. 510 on 5th Dec during which I didn't get the option to enter promocode "TATA400" bcos of which i didn't get cash back. I had already given the snapshot of my recharge steps in which there is no option to enter promocode. I already communicated with one of the executive Mr. Afzal regarding this, but I think he himself not sure about this promocode. He told me that promocode has expired. Ref : 00067395 Your Query with Paytm Care (SF) I received this promocode on 4th Dec as well and last time I received this promocode on 26Dec.

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Address: Mumbai City, Maharashtra, 400059

I ordered Black coloured syska h904 bluetooth. They delivered white one. And worst part is the device is not working. I want replacement or have to return the device. Kindly guide me for the same.

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Address: Hisar, Haryana, 125001

I no longer have my paytm regitered mobile no. And i want to change it My registered mobile no. Is [protected] and want to change it to [protected] my email is [protected]@gmail.com I request you to change it

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Address: 410210

Website: www.paytm.com

Consignment received with water purifier product Order No :[protected] in damage condition against Order No :[protected] on delivered date 21dec., 2015

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Jan 2, 2016

Complaint marked as Resolved

Email Id: [email protected] Phone No. 0120-3062244 Kshipra IE, Dec 29, 13:58: Hello Manoj, Thank you for shopping with Paytm viz. Order 1405912403. All returns are managed by our courier partners. We have spoken with the concerned team to expedite the process. The courier partner will pick up the product from the mentioned delivery address within the next 5-6 days. In case of any delay, we will notify you within next 72 hours through an email. We will refund the money to your Paytm wallet or bank account after the item is picked & delivered to the seller. Happy to help! Paytm Care Hello Manoj, Thank you for contacting Paytm.com. This is with regards to the concern which you have registered with Paytm against the order number 1405912403. We would like to inform you that this order will be marked delivered in next 24 to 48 hrs. We hope this helps. Should you need any further assistance, let us know. Look forward to see you again at Paytm. Happy to help! Paytm Care

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manoj27717

from Mumbai, Maharashtra

Dec 31, 2015

paytm is only make a recharge. its not purchased of product.
paytm all customer care number is switch off.

Water purifier in damaged condition - Comment #2282813 - Image #0

Water purifier in damaged condition - Comment #2282813 - Image #1

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Address: Churu, Rajasthan

Website: PAYTM.COM

Sir, i am dara singh as coustmer of paytm .unauthorized event has been created with me on the date of 26.12 2015.your coustmer has debit 9999.00 and also 3000.00 in my account .by wrong call. I Hav submit his Phone IN Below as he call me. 1.[protected] 2.[protected] my transcation id given below for enqury my id is POS ET[protected], M, POS[protected] . SO I REQUEST RETURN MY AMOUNT AS POSIBLE AS .MU CONTACT IS [protected]. THANKS

PayTM Mobile Solutions Complaints & Reviews

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PayTM Mobile Solutions reviews & complaints page 776

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L'oreal paris total repair 5 instant smoothing and nourishing oil serum 640ml (item # 1482510850

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Money debited from account but torrent electric bill not paid

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Paytm sells FAKE products without MRP

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Special Recharge Cash Back

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About syska h904 bluetooth

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To change the registered mobile no.

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Water purifier in damaged condition

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Unauthorized payment received by your member

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