PayTM Mobile Solutions Complaints & Reviews

Same problem facing. please share with paytm and gaana on twitter

Did you get any solution?

the complaint has still not been resolved.
please mar it as unresolved
with continuation from previous complaint only
Received email from:[protected]@paytm.com my email id:vasudha/[protected]@wipro.com. What else do you need? Ticket Ticket #[protected]: MPtkt - Others

After having a conversation with SONALI(the senior most person available as told). I still do not have any update on my item or money is refunded back. 48 hours have already been passed. Still no update is there. Why do the customer need to run after you guys to claim the money which is his/her only. It is due to you carelessness/incompetency that I am being made to suffer mentally as well as financially. My bank will charge 13% interest for the amount of Rs 32000 as paytm is failing to refund me back my money.What is the update to this? Will paytm be paying the charges I will be paying to bank???!!! and why there is no update post 48 hours also?

Paytm — Money not refunded back & item not delivered

Contacted paytm over mail/phone: no satisfactory answer. Ticket No Ticket #[protected]: MPtkt - Others I have been first struggling with courier team since 27th DECEMBER ;calling them daily and only response i had was it will be delivered within 24 hours. Today is 1 JANUARY after being told my item is not traceable for which i have already paid Rs.49000 plus the shipping charges. and till date i am being told to have patience for 24 to 48 hours. Till date no resolution or the item has been delivered to me. Is it some kind of joke going on the justification provided by the courier team"Your item is not traceable then for what i have paid 49000 rs?' As i have already informed over phone maximum i will wait will be by today only and not a single day more. If you can provide me the item well and good else i am not interested anymore in buying any stuff from paytm because of the mental stress it has caused from past one week.And kindly refund the whole amount in my bank account itself and not paytm wallet as after this stressfull experince i am not going to make any transaction with PAYTM.