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PayTM Mobile Solutions Complaints & Reviews

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Updated: Oct 17, 2025
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manoj27717
from Mumbai, Maharashtra
Dec 31, 2015
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Address: 410210
Website: www.paytm.com

Consignment received with water purifier product Order No :[protected] in damage condition against Order No :[protected] on delivered date 21dec., 2015
Jan 2, 2016
Complaint marked as Resolved 
Email Id: [email protected] Phone No. 0120-3062244 Kshipra IE, Dec 29, 13:58: Hello Manoj, Thank you for shopping with Paytm viz. Order 1405912403. All returns are managed by our courier partners. We have spoken with the concerned team to expedite the process. The courier partner will pick up the product from the mentioned delivery address within the next 5-6 days. In case of any delay, we will notify you within next 72 hours through an email. We will refund the money to your Paytm wallet or bank account after the item is picked & delivered to the seller. Happy to help! Paytm Care Hello Manoj, Thank you for contacting Paytm.com. This is with regards to the concern which you have registered with Paytm against the order number 1405912403. We would like to inform you that this order will be marked delivered in next 24 to 48 hrs. We hope this helps. Should you need any further assistance, let us know. Look forward to see you again at Paytm. Happy to help! Paytm Care
paytm is only make a recharge. its not purchased of product.
paytm all customer care number is switch off.
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    dadasingh
    from Sri Ganganagar, Rajasthan
    Dec 30, 2015
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    Address: Churu, Rajasthan
    Website: PAYTM.COM

    Sir, i am dara singh as coustmer of paytm .unauthorized event has been created with me on the date of 26.12 2015.your coustmer has debit 9999.00 and also 3000.00 in my account .by wrong call. I Hav submit his Phone IN Below as he call me. 1.[protected] 2.[protected] my transcation id given below for enqury my id is POS ET[protected], M, POS[protected] . SO I REQUEST RETURN MY AMOUNT AS POSIBLE AS .MU CONTACT IS [protected]. THANKS
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      sonivishal
      from Gobardanga, West Bengal
      Dec 30, 2015
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      Address: Sitamarhi, Bihar

      Sir I did recharge of my Airtel mobile no.[protected] by using paytm but as it was taking too much time I cancelled that transaction and still debited with recharge amount from my bank account...so Kindly please refund me that amount... My registered mobile no. & email is [protected] & [protected]@gmail.com
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        Nirupama Shrivasava
        from Hyderabad, Telangana
        Dec 30, 2015
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        Address: Hyderabad, Andhra Pradesh, 500050
        Website: www.paytm.com

        I have booked Woodland casual shoes with size 6 number but i have received same product with size 7 number, which is not fit with me. Please provide the correct product and take it back wrong product.
        it is very critical issue, provide some compensation also
        Dear Sir I have purchase online woodland shoes from Paytm with size 6 pay 3745 and received size 7 along with cash back 1663. during return shoes PayTM taken back rs. 1663 and saying after return shoes they can return total amount i.e. 3745 but i have received only 2083 rs. Please do needful, and return my amount 1663 Thanks
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          sanja64
          from Bengaluru, Karnataka
          Dec 30, 2015
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          Address: 560037
          Website: paytm.com

          Hi, I am also a victim of Paytm. I have booked(Rs 3600) a bus ticket using Paytm on 18th Dec 2015. Money has been deducted from my paytm account but ticket has not been booked. I asked bus traveler and they confirmed that they have not received any amount from my name(paytm). Bus Traveler said if they get money I would have got the message as a confirmation that ticket has been booked. I did not get any message, it confirms that traveler has not received money from paytm.

          I have been sending email to [protected]@paytm.com since 18th Dec everyday but they are not providing any solution and not responding the email as well. I am totally fade up with paytm.

          Hence I have decided to file a complain against paytm. I can not leave them like that.


          Thanks,
          Sanjay Mandal
          [protected]
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            saurabhdeeparora
            from Chennai, Tamil Nadu
            Dec 30, 2015
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            Address: Faridabad, Haryana, 121002
            Website: www.paytm.in

            Made transaction of 4000 For tata sky dth, but not showing in tata sky balance. Please process the same. As 30 is last date. Transaction details [protected]
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              Pritesh Jindal
              from Chennai, Tamil Nadu
              Dec 30, 2015
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              Address: 560100
              Website: Paytm.com

              I bought a product from Paytm, in site actual MRP is showing 2099 and they are giving 48% discount so i got product in 1099 but when i received my product i checked in product box clearly mentioned MRP is 1190. I raised a compliant in Paytm via email and call but every time i got one answer from Paytm that "we initiated product reverse pickup and will refund your money. we will take strict action against that seller." But after 7 days also, same product is available in PayTM site with same fake MRP 2099. So PayTM is just making fool to customer by highlighting big discounts.
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                samachilles
                from Chennai, Tamil Nadu
                Dec 30, 2015
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                Address: Gautam Buddh Nagar, Uttar Pradesh, 122001
                Website: www.paytm.com

                Hi Sir, I have booked a Inder Volvo Bus ticket on Paytm on 23rd December 2015 for Delhi to Jammu on 24th December 2015. Paytm Ticket id : OFQPTQ, Order No.: [protected] On the day of boarding the bus, I contacted the bus operator number mentioned on the ticket. Mobile: [protected] But they told me that due to some technical issues in the bus, the bus is not going. To reconfirm this, I called them again from different number and again they told that bus has been cancelled. They told me to ask paytm and they will refund your full amount. Then I immediately called the Paytm customer care on : [protected] and they told me that please dont cancel the ticket and just write an email at : [protected]@paytm.com for refund. If I cancel the ticket, full amount will be deducted and nothing will be refund to you. So, I did the same and wrote an email to paytm. Now, it's almost 6 days and no refund has been processed and also i didnot receive any reply from Paytm customer care. I tried to call them so many time and they are saying that we have to wait as they have not got any confirmation from bus operator. Please help me sir to get my full refund of Rs.1900/- Regards Sumit [protected]
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                  pareshpatelsurat
                  Dec 30, 2015
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                  Address: Surat, Gujarat, 395006
                  Website: paytm.com

                  Paytm has delivered unsealed laptop and when i open it at that time i found that the battery is missing so that i informed to them for give me any resolution but they didnt gave me any resolution so after completing more than 1 month i purchased battery from market but they are not compansating for that battery
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                    Trapti Gupta
                    from Malappuram, Kerala
                    Dec 30, 2015
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                    Address: 482003
                    Website: paytm.com

                    This complaint is regarding order no.[protected] dated 15 dec 2015, I purchased lehanga of ru 4550 from paytm but it was defected and low quality I requested return they approved return but till date have not received the product, they did same thing with me earlier in that case they took whole month to return the product but this time I dont have this much time, my money is hang with them and they have no care of their regular customer please resolve my problem.
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                      mohit_agg
                      Dec 30, 2015
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                      Address: Gautam Buddh Nagar, Uttar Pradesh, 334001
                      Website: paytm.com

                      On 26 December at 5:40 I order a dominos pizza online... when i made the payment of 718 Rs for my order online though PAYTM... and then i got message from pnb that your account is debited with 718Rs and then the site is close but when i check my order from Domino's they said you have no order... but my account is debited of 718 Rs... My details Name - mohit aggarwal mobile no. - [protected] email [protected]@gmail.com address - b-61 samta nagar bikaner rajasthan
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                        Inderjit Matharu
                        from Chennai, Tamil Nadu
                        Dec 30, 2015
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                        Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                        Website: paytm.com

                        I had placed an order for IPhone 5S through order no [protected] on dated 21 December for Rs. 21713 which was paid to Paytm through 3 EMI on my credit card. Material delivered to me on dated 28th December through Delivery. As per Paytm policy cash back use to credited to paytm wallet after delivery but the same is not there. I have written two mails to paytm and in one mail I got answer that you have not applied for discount code so you are not eligible for it but I am 200% sure the code was used and it showed me the effective price after cash back also. Other mail reply explains that it was an EMI based order so cash back will be credited to Paytm wallet once return period is over. I am confused now which reply is correct. Should I return the material or I should wait for return period to be over. Regards Inderjit Singh
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                          shwetakiran
                          from Etawah, Uttar Pradesh
                          Dec 29, 2015
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                          Address: 110091
                          Website: froud people

                          A person call me On 28/12/15 time 12 :45 pm and he tell me your debit card deactivate after few days, give me ur card details and then I gave him my card detail and pin number also my a/c no- [protected] bank of india, I already compliant in kalyanpuri police station. pls help me.. pls refund my money. My contact Nos - [protected]
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                            sanwar
                            from Lucknow, Uttar Pradesh
                            Dec 29, 2015
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                            Address: 190015
                            Website: Paytm

                            I ordered for samsung galaxy A5 in White color. It costed me 19100. This product was also available in pearl white color which costed 18700 at that time. But paytm has send me Samsung Galaxy A5 in pearl white color instead of white color. When I called them they told me that the only option i have is to return the product. They don't have exchange policy. It is a case of deception. If they did not have this mobile in white color they should not have given an option to choose white color and when they have send a product with wrong color they can at least refund me the extra money that i paid for white color. My order no is [protected].
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                              Neha Vora
                              Dec 29, 2015
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                              Address: Thane, Maharashtra, 421302

                              First I order 3saree with handbag bt not received handbag and now I want to return products. than thy said u courier it to merchant address. bt I dnt courier services.. please solve problems. or otherwise u give me handbag or take products from me.
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                                dontat
                                from Gurgaon, Haryana
                                Dec 29, 2015
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                                Address: Gurgaon, Haryana, 122001
                                Website: WWW.PAYTM.COM

                                You have not recharge my videocon dth id no[protected] for rs 254 on 29 december 2015 . Where as amount had been deducted from account .Please recharge immediately or refund the amount.
                                Dear Customer,

                                We have forwarded your issue to our concerned department and will get it resolved at the earliest.

                                Warm Regards,
                                Videocon d2h Team
                                Dear Customer,

                                We would like to inform you that recharge of Rs. 254/- has been updated in your d2h account id 61291101 on Dec 29, 2015.

                                Please note that your current base pack is SUPER GOLD with monthly subscription of Rs. 254/-, and current account balance is of Rs. 230.18/- as on Dec 31, 2015 with next recharge date Jan 28, 2016. Please be informed that any changes in base package or add-on pack will affect the due date.


                                Warm Regards,
                                Videocon d2h Team
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                                  Raunak1401
                                  from Bilaspur, Chhattisgarh
                                  Dec 29, 2015
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                                  Address: Rajnandgaon, Chhattisgarh, 491441

                                  Don't ever shop with PayTm they use to sell defected product with their tie-up seller and when we use to return that product they return it back with reason "SELLER REJECTED TO ACCEPT THE PRODUCT". I have gone through this fraud online company, I have purchased Ambrane P[protected] mAh Power Bank (White & Black) Order No is[protected]. They Sent Defected product to me and they when i complained they said to return me through courier. I have couriered but the courier gets returned back to me as the seller refuse to accept. I have courier twice to given address through THE PROFESSIONAL COURIER Doc. No (486106 & 486685) The PayTM is totally crossing their limit, Please help me and share this post as much as you can
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                                    Suditie
                                    from Delhi, Delhi
                                    Dec 29, 2015
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                                    Address: New Delhi, Delhi, 110034
                                    Website: Paytm

                                    Hi myself [protected]@ail hv booked krackerjack carnival tickets through book my show app using paytm wallet. Total booked five tickets amounting R's 1005; paytm offer was 10 + 50% cash back using paytm wallet dated 18th Dec 2015. Hv written several mails to paytm customers care and they confirm me will get back to me with in 24 to 72 hrs n this way they passed time. Now no reply from their side and no cash back too...I am attaching screen shot of transaction made and offer plan. Pls sort this aasàp. I need my cash back at all cost. If you need anything else then pls revert. My mobile no is [protected].
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                                      hitesh raval
                                      from Rajnagar, Madhya Pradesh
                                      Dec 29, 2015
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                                      Address: Anand, Gujarat, 388001

                                      Dear sir, We have applied for recharge in mobile my number [protected] (idea-gujarat Rs. 210/- amount, Order no. [protected], 28 December, 15, 5:23 pm). I does not received any balance from idea but the amount Rs. 210/- is debited from my account. Kindly reimburse the said amount in my wallet or be ready for legal action
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                                        Bablee
                                        from Eluru, Andhra Pradesh
                                        Dec 29, 2015
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                                        Address: Hyderabad, Andhra Pradesh, 500005
                                        Website: Paytm

                                        I online ordered 8 nos. Of dress material of Kunj faishan on 22 Dec 2015 but on 29 Dec 2015 msg. came regarding cancellation of my all Item. I called customer care their replied was not satisfactory. The system is not good, they are playing with consumer money, time and emotions. I want my ordered product not money.
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