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PayTM Mobile Solutions Complaints & Reviews

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Updated: Oct 17, 2025
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PayTM Mobile Solutions reviews & complaints page 779

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M
Mani Deep1310
from Addanki, Andhra Pradesh
Dec 27, 2015
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Address: Nizamabad, Andhra Pradesh, 503001

Dear sir ! Iam bought my htc desire 816g in june, in sangeetha store at nizamabad. At that time paytm offer is there i.e., if we download the paytm app 600 rupees will credit in my wallet but till now i din't got it..
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    V
    veeru897
    from Hyderabad, Telangana
    Dec 27, 2015
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    Address: Karimnagar, Andhra Pradesh, 505326
    Website: paytm

    Please find the below screenshot of the following transaction done and it was hacked by the aircel Mobile [protected] for Rs.90, (Order no: #[protected] Operator reference no: #KOR[protected] Sun Dec 27 2015) and Recharge of Vodafone Mobile [protected] for Rs.510 (Order no: #[protected] Operator reference no: #UE[protected] Sun Dec 27 2015)
    26 Oct 2018 at 9.00 am debited 99 rupees
    Two times from my paytm wallet
    I didn't know anything about it .I completed to paytm care but they didn't take any action on it
    Payment pay to a acumen company that not exist .
    Lost my account bearing registered number [protected] on November 30th. As an intruder gain access my account, my account was logged out and my balance started debiting and I was yet shocked to see my account number changed.
    I did various steps to get back my account, but in vain.
    Please help me out.
    Lost my account bearing registered number [protected] on November 30th. As an intruder gain access my account, my account was logged out and my balance started debiting and I was yet shocked to see my account number changed.
    I did various steps to get back my account, but in vain.
    Please help me out.
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      B
      Bhaudip
      from Nagpur, Maharashtra
      Dec 27, 2015
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      Address: Ahmedabad, Gujarat, 380006
      Website: Www.paytm.com

      I buy 2 coupen of pizza but and 70 rs cashback per coupen... Bt cash back is not credited in my paytm account. My order no :[protected]
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        A
        Aastha Yadav
        from Delhi, Delhi
        Dec 26, 2015
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        Address: New Delhi, Delhi, 110092
        Website: Www.Paytm.com

        I booked 3 movie tickets from book my show using paytm.Transaction id is[protected] . I haven't received my 50%cashback. Please look into the matter and kindly let me know
        50 % cashback is only if you watch half the movie
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          S
          Simon Gurung
          Dec 26, 2015
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          Address: Chennai, Tamil Nadu, 600017
          Website: paytm.com/care

          I did an online recharge for my pre-paid MTS connection number [protected]. The transaction was done using the PayTM gateway. My bank account showed a deduction of Rs. 577, but MTS recharge was not sucessful. I first contacted the MTS customer support, they informed to wait a time frame of 7-10 business days for a refund, which hasn't occurred yet. Then I emailed PayTM customer support with the details of my transaction, but they keep asking me for an order number which does not exist as the payment wasn't successful in my MTS account. The details of the transactions are as follows. 11-Dec-15 - POS 485446XXXXXX1678 PAYTM POS DEBIT [protected] 11-Dec-15 577 Please investigate and take necessary action. Regards, Simon
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            N
            neharajora
            from Haridwar, Uttarakhand
            Dec 26, 2015
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            Address: New Delhi, Delhi, 110087
            Website: JHST retailers

            I ordered a Laptop on 23rd Dec shown "in stock" and paid the complete amount and after 2 days the seller says the product is out of stock so they are unable to deliver the same instead can deliver another laptop which is not even worth the product I ordered (Order ID# [protected]). Just because of this I am unable to order same laptop from another seller due to the refund procedure of max 10 working days. It is urgent for me to buy a new one. Really pathetic service I ever came across while online shopping. Want my money back in my account ASAP
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              B
              Bhagirath tyagi
              Dec 25, 2015
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              Address: South West Delhi, Delhi, 110043

              My name bhagirath Tyagi my pay tm register number [protected] my 913 rupees not refund 30 Nov my recharge for pending my account 913 rupees debit my thread Complend before not respons costumer care today one person cell phone patym costumer care my money refund but not money back my 1000 rupees debit my pay tm wallet dedicated [protected] this cell costumer care patym frod calls time 10:22 so request my all money back
              Dec 25, 2015
              Updated by Bhagirath tyagi
              Patym costumer care frod &service bad 👎 or money not refund or frod calls pay tm costumer care pay tm security badly
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                S
                Srearam
                from Junnar, Maharashtra
                Dec 25, 2015
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                Address: Gwalior, Madhya Pradesh, 475005
                Website: Paytm

                Paytm order #[protected] Paytm wallet Txn ID [protected] Rs 203. Paytm order #[protected] Paytm wallet Txn ID [protected] Rs 650 .
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                  D
                  Dr N Ramamurthy Reddy
                  from Bengaluru, Karnataka
                  Dec 25, 2015
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                  Address: Bangalore, Karnataka, 560092

                  [protected] I've been complaining for a month.. I haven't received any response.. I'm thoroughly disappointed... I want my money back.. I've lost money before too. Paytm is hopeless.. Thumbs down
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                    S
                    Shruti Batra
                    Dec 25, 2015
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                    Address: Gurgaon, Haryana, 122015

                    There were issues with the paytm site while claiming cashback. Since last day had approached I called customer care and they suggested me to try after 24 hrs and that since there were issues at paytm end the offer would be extended else the person would help me claim cashback from backend. Now, when I am following up on the same they say offer has expired.
                    Jan 08, 2016
                    Updated by Shruti Batra
                    Please update on the status of the same???
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                      B Divyanshu Patro
                      from Bhubaneshwar, Odisha
                      Dec 25, 2015
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                      Address: 760001

                      Yesterday I was do a recharge of Rs.890/- on BSNL. But I don't receive main balance in mobile.So please kindly refund my money to my paytm wallet.
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                        A
                        Anuj1996
                        Dec 25, 2015
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                        Address: Indore, Madhya Pradesh, 452010
                        Website: www.paytm.com

                        Sir few days before i had placed a order for wireless usb adapter (order no-[protected]) for which i had applied a cash back coupon of rs. 250 but unfortunately i have recieved only rs. 125 of cash back... Hope u understand the problem and get in touch soon... My details are as follow Name - Anuj khandelwal Mob no. - [protected] Email id - [protected]@rediffmail.com
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                          naveenprasad24
                          from Mumbai, Maharashtra
                          Dec 24, 2015
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                          Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                          Website: Paytm.com

                          My order id is [protected] and ordered on 22dec @8:20am. . Still now product has not been shipped. Complained about this on customer care quite a lot but didn't get the response .While contacted customer care, it was worst among the worst. So far no details about the product.paytm really sucks...my no. Is [protected]
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                            सिंह दिनेश
                            from Pune, Maharashtra
                            Dec 24, 2015
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                            Address: 411005
                            Website: paytm.com

                            Hi, Money Debited in my Account Successfully on[protected] but still not reflecting in my paytm Wallet Showing Transaction failed Bank given me Reference no# [protected] for add money kindly resolve my urgently regards, Dinesh Singh [protected]
                            ssaa
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                              AYUSH THAKKAR
                              from Delhi, Delhi
                              Dec 24, 2015
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                              Address: New Delhi, Delhi
                              Website: paytm.com

                              I have bought a Car charger from Paytm with 1 years warranty. Its not worked from the begining. So i have request them to replace but they rejected. And promise me to avail warranty from the company. after 2 months they have not make any arrangements for Repair or repalcement. Please Do something Firm So that these online companies do not cheat others. Details Are as Order No [protected] Date Oct15/2015 Amount 299 Product Portronics Car Power 2 Charger I will provide all email comunication if necessary.
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                                mustafadeen
                                from Indore, Madhya Pradesh
                                Dec 24, 2015
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                                Address: Indore, Madhya Pradesh, 452002

                                Today i supposing to add money in my wallet. but when i done with my transaction paytm shows "transaction failed please try again" and after that i recieved statement from bank that money has been deducted from my account. it is not acceptable please take action against it.
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                                  D
                                  dhavalshah60
                                  Dec 24, 2015
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                                  Address: 380013
                                  Website: paytm.com

                                  Hello Sir I have Order Shoes from Paytm.com. My Order No is[protected] 6:09 pm, Dec 16 2015 Globalite Men's Canvas Shoes Qty :1 Size:8 Price :299 Discount:150 Net Price: 149+15(Shipping Charge)=164 But you have sent wrong product so i have return this product. and request for replacement with original product i have also provide you screen shot in previous mail. Currently same product price is 349 Discount:175 Size:8 Net Price:174+17(Shipping Charge)=191 So why i pay (191-164=27) 27 Rs more to you. It's your fault to send me wrong product. please give me same product in same price reply me as soon as possible Thanks
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                                    reenu chaudhary
                                    from Delhi, Delhi
                                    Dec 24, 2015
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                                    Address: Faridabad, Haryana, 121003
                                    Website: paytm

                                    I have purchased heels online from paytm. I paid 839/- from my bank account. After some days product delivered to me and i got 479/- in my wallet as cash back. But the product was not fit to me so i returned it. After few minutes paytm team generate a ticket id to return product.And my wallet account again 0 as earlier. They took back 479/- cash back. That was OK. After 1 hour i purchased again a another product from paytm, now they suddenly adjust 479/- which they gave as cash back to me for the first order and took 202/- from my bank account. That was so surprising. My wallet was 0 but they adjust 479/-. I cancelled my order again. I got 202/- back of the second order. And i got 360/- back of first order. But they put 479/- in wallet which needs to be transfer in my bank account. Now i am sending mails to paytm again and again but didn't get any solution. Now they mailed me that i have to purchase anything from paytm of 479/- they can't refund this mount. I think its disgusting. If i paid full amount from my bank then how can paytm hold my money in wallet as called cash back. If i cancelled my order then how can they put as cash back. I want back my balance money in my account. Now they mailed that i have to transfer my wallet amount to bank thrw wallet app. I am not stupid, Why will i pay 4% extra. I want my full balance asap.
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                                      pratikk jain
                                      from Coimbatore, Tamil Nadu
                                      Dec 24, 2015
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                                      Address: Coimbatore, Tamil Nadu
                                      Website: paytm.com

                                      1/2 month back i had booked a bus ticket from coimbatore to banglore by Paytm website but due to vehicle failure bus was cancelled but Paytm is not refunding my Rs. 400/- & they are telling lie that they have transfer money in bank account. PNR :59072 Paytm Ticket ID : OEWNBG Order ID : [protected] Passenger Name : Pratik kumar Jain Booking Date :14 November 2015 Journey Date :15 November 2015 at 2:00 pm Seat No. : R9 Travels Name : Padmesh Travels Coimbatore Padmesh Travels Phone :[protected]/[protected] Pay Phone : [protected]
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                                        birbalGurjar
                                        Dec 24, 2015
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                                        Address: Pune, Maharashtra, 411032

                                        Sir I purchase rainder blue cotton slit fit jeans thorough which order no is[protected] Bt this jeans waa not as per my choice that s y return it it is collected by paytm staff I have also recipt of my return item I hv many time email to paytm and call them it was purchase and returned at may 2015 bt till now I hve not received my mone plz help me sur
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