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PayTM Mobile Solutions Complaints & Reviews

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Updated: Apr 23, 2025
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PayTM Mobile Solutions reviews & complaints page 779

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S
Simon Gurung
Dec 26, 2015
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Address: Chennai, Tamil Nadu, 600017
Website: paytm.com/care

I did an online recharge for my pre-paid MTS connection number [protected]. The transaction was done using the PayTM gateway. My bank account showed a deduction of Rs. 577, but MTS recharge was not sucessful. I first contacted the MTS customer support, they informed to wait a time frame of 7-10 business days for a refund, which hasn't occurred yet. Then I emailed PayTM customer support with the details of my transaction, but they keep asking me for an order number which does not exist as the payment wasn't successful in my MTS account. The details of the transactions are as follows. 11-Dec-15 - POS 485446XXXXXX1678 PAYTM POS DEBIT [protected] 11-Dec-15 577 Please investigate and take necessary action. Regards, Simon
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    neharajora
    from Haridwar, Uttarakhand
    Dec 26, 2015
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    Address: New Delhi, Delhi, 110087
    Website: JHST retailers

    I ordered a Laptop on 23rd Dec shown "in stock" and paid the complete amount and after 2 days the seller says the product is out of stock so they are unable to deliver the same instead can deliver another laptop which is not even worth the product I ordered (Order ID# [protected]). Just because of this I am unable to order same laptop from another seller due to the refund procedure of max 10 working days. It is urgent for me to buy a new one. Really pathetic service I ever came across while online shopping. Want my money back in my account ASAP
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      Bhagirath tyagi
      Dec 25, 2015
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      Address: South West Delhi, Delhi, 110043

      My name bhagirath Tyagi my pay tm register number [protected] my 913 rupees not refund 30 Nov my recharge for pending my account 913 rupees debit my thread Complend before not respons costumer care today one person cell phone patym costumer care my money refund but not money back my 1000 rupees debit my pay tm wallet dedicated [protected] this cell costumer care patym frod calls time 10:22 so request my all money back
      Dec 25, 2015
      Updated by Bhagirath tyagi
      Patym costumer care frod &service bad 👎 or money not refund or frod calls pay tm costumer care pay tm security badly
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        S
        Srearam
        from Junnar, Maharashtra
        Dec 25, 2015
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        Address: Gwalior, Madhya Pradesh, 475005
        Website: Paytm

        Paytm order #[protected] Paytm wallet Txn ID [protected] Rs 203. Paytm order #[protected] Paytm wallet Txn ID [protected] Rs 650 .
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          Dr N Ramamurthy Reddy
          from Bengaluru, Karnataka
          Dec 25, 2015
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          Address: Bangalore, Karnataka, 560092

          [protected] I've been complaining for a month.. I haven't received any response.. I'm thoroughly disappointed... I want my money back.. I've lost money before too. Paytm is hopeless.. Thumbs down
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            S
            Shruti Batra
            Dec 25, 2015
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            Address: Gurgaon, Haryana, 122015

            There were issues with the paytm site while claiming cashback. Since last day had approached I called customer care and they suggested me to try after 24 hrs and that since there were issues at paytm end the offer would be extended else the person would help me claim cashback from backend. Now, when I am following up on the same they say offer has expired.
            Jan 08, 2016
            Updated by Shruti Batra
            Please update on the status of the same???
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              B Divyanshu Patro
              from Bhubaneshwar, Odisha
              Dec 25, 2015
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              Address: 760001

              Yesterday I was do a recharge of Rs.890/- on BSNL. But I don't receive main balance in mobile.So please kindly refund my money to my paytm wallet.
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                A
                Anuj1996
                Dec 25, 2015
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                Address: Indore, Madhya Pradesh, 452010
                Website: www.paytm.com

                Sir few days before i had placed a order for wireless usb adapter (order no-[protected]) for which i had applied a cash back coupon of rs. 250 but unfortunately i have recieved only rs. 125 of cash back... Hope u understand the problem and get in touch soon... My details are as follow Name - Anuj khandelwal Mob no. - [protected] Email id - [protected]@rediffmail.com
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                  naveenprasad24
                  from Mumbai, Maharashtra
                  Dec 24, 2015
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                  Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                  Website: Paytm.com

                  My order id is [protected] and ordered on 22dec @8:20am. . Still now product has not been shipped. Complained about this on customer care quite a lot but didn't get the response .While contacted customer care, it was worst among the worst. So far no details about the product.paytm really sucks...my no. Is [protected]
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                    सिंह दिनेश
                    from Pune, Maharashtra
                    Dec 24, 2015
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                    Address: 411005
                    Website: paytm.com

                    Hi, Money Debited in my Account Successfully on[protected] but still not reflecting in my paytm Wallet Showing Transaction failed Bank given me Reference no# [protected] for add money kindly resolve my urgently regards, Dinesh Singh [protected]
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                    ssaa
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                      A
                      AYUSH THAKKAR
                      from Delhi, Delhi
                      Dec 24, 2015
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                      Address: New Delhi, Delhi
                      Website: paytm.com

                      I have bought a Car charger from Paytm with 1 years warranty. Its not worked from the begining. So i have request them to replace but they rejected. And promise me to avail warranty from the company. after 2 months they have not make any arrangements for Repair or repalcement. Please Do something Firm So that these online companies do not cheat others. Details Are as Order No [protected] Date Oct15/2015 Amount 299 Product Portronics Car Power 2 Charger I will provide all email comunication if necessary.
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                        mustafadeen
                        from Indore, Madhya Pradesh
                        Dec 24, 2015
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                        Address: Indore, Madhya Pradesh, 452002

                        Today i supposing to add money in my wallet. but when i done with my transaction paytm shows "transaction failed please try again" and after that i recieved statement from bank that money has been deducted from my account. it is not acceptable please take action against it.
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                          D
                          dhavalshah60
                          Dec 24, 2015
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                          Address: 380013
                          Website: paytm.com

                          Hello Sir I have Order Shoes from Paytm.com. My Order No is[protected] 6:09 pm, Dec 16 2015 Globalite Men's Canvas Shoes Qty :1 Size:8 Price :299 Discount:150 Net Price: 149+15(Shipping Charge)=164 But you have sent wrong product so i have return this product. and request for replacement with original product i have also provide you screen shot in previous mail. Currently same product price is 349 Discount:175 Size:8 Net Price:174+17(Shipping Charge)=191 So why i pay (191-164=27) 27 Rs more to you. It's your fault to send me wrong product. please give me same product in same price reply me as soon as possible Thanks
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                            reenu chaudhary
                            from Delhi, Delhi
                            Dec 24, 2015
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                            Address: Faridabad, Haryana, 121003
                            Website: paytm

                            I have purchased heels online from paytm. I paid 839/- from my bank account. After some days product delivered to me and i got 479/- in my wallet as cash back. But the product was not fit to me so i returned it. After few minutes paytm team generate a ticket id to return product.And my wallet account again 0 as earlier. They took back 479/- cash back. That was OK. After 1 hour i purchased again a another product from paytm, now they suddenly adjust 479/- which they gave as cash back to me for the first order and took 202/- from my bank account. That was so surprising. My wallet was 0 but they adjust 479/-. I cancelled my order again. I got 202/- back of the second order. And i got 360/- back of first order. But they put 479/- in wallet which needs to be transfer in my bank account. Now i am sending mails to paytm again and again but didn't get any solution. Now they mailed me that i have to purchase anything from paytm of 479/- they can't refund this mount. I think its disgusting. If i paid full amount from my bank then how can paytm hold my money in wallet as called cash back. If i cancelled my order then how can they put as cash back. I want back my balance money in my account. Now they mailed that i have to transfer my wallet amount to bank thrw wallet app. I am not stupid, Why will i pay 4% extra. I want my full balance asap.
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                              pratikk jain
                              from Coimbatore, Tamil Nadu
                              Dec 24, 2015
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                              Address: Coimbatore, Tamil Nadu
                              Website: paytm.com

                              1/2 month back i had booked a bus ticket from coimbatore to banglore by Paytm website but due to vehicle failure bus was cancelled but Paytm is not refunding my Rs. 400/- & they are telling lie that they have transfer money in bank account. PNR :59072 Paytm Ticket ID : OEWNBG Order ID : [protected] Passenger Name : Pratik kumar Jain Booking Date :14 November 2015 Journey Date :15 November 2015 at 2:00 pm Seat No. : R9 Travels Name : Padmesh Travels Coimbatore Padmesh Travels Phone :[protected]/[protected] Pay Phone : [protected]
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                                birbalGurjar
                                Dec 24, 2015
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                                Address: Pune, Maharashtra, 411032

                                Sir I purchase rainder blue cotton slit fit jeans thorough which order no is[protected] Bt this jeans waa not as per my choice that s y return it it is collected by paytm staff I have also recipt of my return item I hv many time email to paytm and call them it was purchase and returned at may 2015 bt till now I hve not received my mone plz help me sur
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                                  Ashwin Jotangiya
                                  Dec 24, 2015
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                                  Address: Jamnagar, Gujarat

                                  I using the paytm appliction, in account my mobaile no. Change. It is not accept my new mobaile change in account signup and not more than otp number avibale. Pl faste resulte
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                                    Vasanthy Kb
                                    Dec 24, 2015
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                                    Address: Malappuram, Kerala, 676505
                                    Website: Pay tm

                                    I have done online recharge for MTS emblaze Ultra for Rs.1599/- by using my Debit Card of Canara Bank on[protected]. I have received a message (Your account to xxxxxxxx1963 is debited with Rs.1599.00 on 9/9/2015 Towards POS withdrawal). but still have not received the recharge amount. My recharge is no successful. Please check me&Confirm. Regards Vasanthy kb
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                                      kuldeepv11
                                      from Jaipur, Rajasthan
                                      Dec 24, 2015
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                                      Address: 110092
                                      Website: paytm.com

                                      Dear Sir I brought Mahindra Gusto Scooter through Paytm . and selected cash back offer of 5000/ but now post delivery they are not providing the cash back . request your help in this regard.
                                      Dec 24, 2015
                                      Updated by kuldeepv11
                                      order number [protected] This is the order Number again which I purchased Mahindra Gusto
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                                        P.blore
                                        from Mumbai, Maharashtra
                                        Dec 24, 2015
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                                        Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                                        Website: paytm.com

                                        I made a payment to dominos via paytm of Rs.318 . Tried calling Paytm (the worst ever customer care service), they did not pick up or connect the call. Dominos responded immediately saying they did not receive the amount. I checked my bank details, money is with paytm but they dont pick up the calls, Useless number they have. Does anyone know how to get them to answer ?
                                        Dec 24, 2015
                                        Updated by P.blore
                                        I am from bangalore and not from UP as stated in the complaint. I had written the company's pincode there.
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