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PayTM Mobile Solutions Complaints & Reviews

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Updated: Apr 23, 2025
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Bad 😕 It seems that PayTM Mobile Solutions has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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PayTM Mobile Solutions reviews & complaints page 781

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R
rachanagupta
from Bengaluru, Karnataka
Dec 22, 2015
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Address: Pune, Maharashtra
Website: paytm.com/#/shop/p/ads-kajal-good-choice-a-clk-BEAADS-KAJAL-GOGOOD224831FB0E4F8

I have ordered ADS Good choice A - CLK Kajal Item code #[protected]. having offer of buy one and get 2 kajals.total i was going to have 3 kajals And they have deliverd me Mars Kajal Good Choice mkTMHR With Hair Rubber Band which i have not ordered. I have orderd for 157 RS. and the thing which i have got is 84 Rs only.
Dec 22, 2015
Updated by rachanagupta I have tried calling customer care but no one is there to pick a call.
I want my money back or else give the right item
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    B
    bubai adhikary
    from Silchar, Assam
    Dec 22, 2015
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    Address: Kolkata, West Bengal, 700035

    14 days over but still I cheek my bank or card but my debut amount 586 was not reflecting.

    Kindly tell me what is the problem???

    Today I contact my bank and cheek with mini statement but I had been seen any 586 rupees not credited last 14 days.

    So, my question was how many days are remaining to credit this amount?

    Again I request to Paytm please as soon as possible take an action and credit my 586 amounts.

    Please don’t getting any sympathy with me. I want take a appropriate action in this regarding matter.


    Now I take action with you & and your poor service.


    Warm regards


    Bubai
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      S
      Shersingh1975
      from Chandigarh, Chandigarh
      Dec 22, 2015
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      Address: Mohali, Punjab

      Hello I have made the payment of Vodafone monthly bill under order no. [protected], but I have received an email from paytm on dated 10/12/2015. On that email you have mentioned you will refund the money in my account Rs.515.00. Kindly confirm me when I will get back my money. Thanx Sher Singh Bhalla [protected]
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        F
        Fahim Ansari
        Dec 22, 2015
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        Address: Bangalore, Karnataka, 560078
        Website: paytm.com

        I bought 2 product from quikr during the promotion for which i was supposed to recieve Rs 1000 for 1 product and Rs 750 for another. the quikr team confirmed that they have iniated the cashback 1 week ago from their end and even provided the transaction id to me via mail. i sent a mail to paytm team but they dont bother to reply to tha custoumer mails. i kindly request you to check and make it possible to recieve the cashback ASAP. the trasaction id provided by quickr is mentioned below : Transaction Id:[protected] Transaction Id:[protected]
        +1 photos
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          A
          anupj03
          from Ahmedabad, Gujarat
          Dec 22, 2015
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          Address: 380006
          Website: www.paytm.com

          I have ordered "STYLE AMAZE Blue Georgette Semi StitchedSuit" and at the time of placing order there were discount of 50% on applying promo code WEEK50. I have applied the code and product is got delivered but I haven't got cashback of 550 yet. Not i have called many times to customer care and they are saying only one thing that we have forwarded your query to concern department but haven't got any approval for cashback. For calling customer care i have spent more than 70-80 inr are customer care number is not toll free. It feels like place order on PayTM and get harassed yourself. Please help me out in it. Regards, Hopeless consumer.
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            A
            abhi79_99
            from Mumbai, Maharashtra
            Dec 22, 2015
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            Address: Mumbai City, Maharashtra, 400054
            Website: paytm.com

            Had purchased the TV on 2nd December & within a day i informed them that have forgot to click on the promo code by which i get a cash back on the product. that time I was informed after the product is delivered than only Paytm will be able to take up this matter. On 12th the product was delivered & mailed them again, intially was told they will revert in 72 hours. Had resend the mail on 20th Dec & now they are keep on saying as you had not selected the promo code & made the payment so they will not give the cashback. Either why they can keep one selling price so no one has to select the promocode. Its like they are selling the product at a lower price but looking on person like my who forget to click & make money.
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              P
              Preet Ranjan
              from Bengaluru, Karnataka
              Dec 22, 2015
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              Address: Bangalore, Karnataka, 560004

              Hello PayTm Team. What the hell is happening to you guys. "Paagal PayTM I am facing this problem for the last 2 orders, Don't know what's their strategy, After placing the order they will send mail that "Delay in Shipment for your Order" and We are coordinating with the seller and giving the seller 2 more days to ship the item. We will keep you informed when there are any further updates.for this and finally the items will cancelled. If you are are not capable to place the order then Don't sell. Only paper its good for you guys. Other online shopping websites are too much better that you PayTM Guys. This really upset for me. This is not acceptable. You are taking the money. You guys are completely out of your mind. "Paagal PayTM" My order no is "[protected]" & "[protected]".
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                S
                Shahnwajali
                from Mumbai, Maharashtra
                Dec 22, 2015
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                Address: Bikaner, Rajasthan

                I have my mobile with the application paytm bill of Rs 8, 000 on December 19, which was full of Vodafone and Airtel accidentally accunt filled and filled the wrong rupees had been cut and it has not even bill was full bill this Number 7, 568, 680, 786
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                  U
                  uyagik
                  from Mumbai, Maharashtra
                  Dec 21, 2015
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                  Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                  17th Dec I recharged my tata sky ID- but I got the sms from Paytm that your recharge of tata sky rs. 500 has failed and Transaction Id- [protected]. but did not receive any balance back in wallet or Bank Account yet.. please do the needful other wise I have to take action on you via consumer forum. Thanks Umesh Yagik [protected]
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                    S
                    sunilc82
                    from Mumbai, Maharashtra
                    Dec 21, 2015
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                    Address: Gurgaon, Haryana
                    Website: paytm.com

                    Someone else is using my email id. I can login through my mobile and if i want to add my email id. The account says email id used by some other account. I have wrote may mails about the same but no reply as come yet from paytm . They also don't have customer care no. when i can talk to executive.
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                    Paytm — Fraud and illegal business by PayTM - tickets pending resolution from months - Higher authorities sleeping
                    Following issues are pending with PayTM support. I have mailed them "n" number of times for each issue on [protected]@paytm.com keeping their Service Head and Grievance Officer also in loop at [protected]@paytm.com & [protected]@paytm.com but never got resolutions. Even Service Head and Grievance Officer are like sleeping emails with not even a single reply till date. --> Ticket #[protected]: Recharge - Wrong benefits
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                      S
                      sudiprooj
                      from Kolkata, West Bengal
                      Dec 21, 2015
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                      Address: Kolkata, West Bengal, 700052
                      Website: paytm.com

                      Hi, I have recharged my mobile [protected] on 15th Dec 2015, from paytm.com from my order page it is showing successfully recharged, but I didnt get any recharge amount. I have called to Vodafore care, they are telling me, not received any recharge yet. I have complaint to Paytm support, they are telling me they are looking it, but 6 days gone, neither received any amount nor they back my money. even on order page not showing my mobile number where as my previous have shown it. (I have attached the screenshot) . Also I am attaching my invoice regarding this recharge. Please take care of it
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                        M
                        Manoj Kumar Padhiari
                        from Bengaluru, Karnataka
                        Dec 21, 2015
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                        Address: 560063

                        Dear sir/madam, I am a regular user of paytm. And have been using this service from quite some time. My registered number is[protected]. Last week I lost my phone. Today when I installed paytm app and registered, it shows wallet 0. I even tried calling the toll free no and the other number but with no response. Could some body please help me. I have done lots of prepaid phone recharge for[protected],[protected] &[protected]. Could some one please verify and let me know if something is wrong some where. I look forward to your email at [protected]@gmail.com. Best regards Manoj [protected]
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                          D
                          Deepu Raaj
                          from Patna, Bihar
                          Dec 21, 2015
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                          Address: 110077
                          Website: Paytm.com

                          After registering the complaint, they said to pick up the product in 7 days, but it has been more than 10 days and still no hope
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                            A
                            Azhar Saiyed
                            from Ahmedabad, Gujarat
                            Dec 21, 2015
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                            Address: Ahmedabad, Gujarat, 380015

                            I have bought T-shirt from paytm with some coupon code. after couple of days i got my t-shirt but they have not credited cash back to my amount for this order. order number [protected].
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                              K
                              kiran1412
                              Dec 21, 2015
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                              Address: 600026

                              Hi, My Order# [protected] . By mistake I have given Bangalore Address, now when I checked online iphone 5s is deliverable to chennai. Please change my shipping address to No.36A, Lakshmi Puram, Gangai Amman Koil Street, Vdapalani, Chennai - 600026.
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                                C
                                Chikka Vijay Kumar
                                from Hyderabad, Telangana
                                Dec 21, 2015
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                                Address: 501401
                                Website: WWW.Paytm.com

                                I booked 2 Products of "Mamy Poko Extra Absorb Pants Diaper M - 42 Pcs" on Nov 12th 2015, each 1 Product contains 2 "Mamy Poko Extra Absorb Pants Diaper M - 42 Pcs". Original cost of "Mamy Poko Extra Absorb Pants Diaper M - 42 Pcs" one pack is 499/- Rs one pack consist of 42 pcs, on 12th Nov 2015 they is an offer on that product combo of 2 pack is 998/- Rs+30% cash back on that product like this i order 2 combos means Mamy Poko Extra Absorb Pants Diaper M - 42 Pcs + Mamy Poko Extra Absorb Pants Diaper M - 42 Pcs= 1 Pack 499+499=998/- Mamy Poko Extra Absorb Pants Diaper M - 42 Pcs + Mamy Poko Extra Absorb Pants Diaper M - 42 Pcs= 1 Pack 499+499=998/- but i received only one pack, Totally i paid an amount of 1996/- rs + 100/- rs = 2096/-rs i paid through credit card. My Contact no is [protected] & email id chikka.[protected]@gmail.com
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                                  M
                                  meghana thakkar
                                  from Mumbai, Maharashtra
                                  Dec 21, 2015
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                                  Address: Mumbai City, Maharashtra, 400078
                                  Website: www.paytym.com

                                  Returned approved but reverse pick up not arranged, vendor is asking me to courier them the product which was no where mentioned on their site
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                                  I ordered Catbird Black Bellies (item#[protected]) (size=39) from Ashirwad Traders . Paytm order Ref :[protected]

                                  Paytm shipment ID [protected]. I would like to return them for a bigger size =41.


                                  Darrylynn Jude D Souza

                                  Verification Code 955632
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                                    V
                                    Visonug
                                    from Gurgaon, Haryana
                                    Dec 20, 2015
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                                    Address: New Delhi, Delhi, 110059
                                    Website: Bses rajdhani bills failure

                                    Dear sir i pay electricity bill on 25th november to my bank, account debited but payment of bill is failure after that refund is not initiated. and i have no remembered my registered email id or order no. Only i have bank statement details are :bill/[protected]/PGMIB-bill pay/[protected]PAYT I also send email from sonu [protected]@gmail.com Information not given by your team tell me immediately and i also send a bank statement u can check our mail. Amount of bill is 1730
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                                      A
                                      abhishekshah1124
                                      from Ahmedabad, Gujarat
                                      Dec 20, 2015
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                                      Address: 380022
                                      Website: www.paytm.com

                                      Order no. [protected] 15 De 2015 05:58 PM. Recharge of Rs. 56 for bsnl not received. Complained about this in paytm customer care but they are saying that recharge has been done but not in the case. Also Order no. [protected] 13 Dec 2015 12:47 PM. Rs. 50 to be added into paytm wallet as I requested from my bank account but cash is not added to the wallet also Rs. 50 has been deducted from my bank account, on asking to the bank's customer care they said that contact paytm customer care, no response is shown by paytm as I complained 4-5 times.
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                                      As you can see in the image from my orders page in paytm site that transaction is completed also amount is deducted but order is failed, no money credetid to paytm wallet.

                                      Amount deducted from paytm wallet but recharge not received. - Comment #2275516 - Image #0
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                                        R
                                        Rosha soni
                                        from Ahmedabad, Gujarat
                                        Dec 20, 2015
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                                        Address: Thane, Maharashtra, 400607
                                        Website: Paytm.com

                                        Have booked 4 tickets for bajirao mastani. It was mentioned there 10%+50% cash back but i did not get any cash back even after 2 days. Transactin details are following Reg mob num [protected] Trans id [protected] Payment amount. 761
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