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PayTM Mobile Solutions Complaints & Reviews

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Updated: Oct 17, 2025
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Bad 😕 It seems that PayTM Mobile Solutions has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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PayTM Mobile Solutions reviews & complaints page 781

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S
Shiwanigk
Dec 22, 2015
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Website: paytm.com

I WANT to know about my cashback .Transaction ID is [protected], Amount rs 1942.40.On this trasctaion paytm sceam was 10% cash back but i received rs 40 only plese tell me about this? Plese contect me on my mobile no [protected] thanku
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    A
    anirbansayon
    Dec 22, 2015
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    I have purchased a Texco Winter Hooded Sweat Shirt (Item #[protected]) (Order no:- [protected]) via Paytm whch I received on 21.12.2015 which is small in size. But I want it medium in size. So please arrange to pick up the delivered product from me in lieu of medium size of the above mentioned product.
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    I Have purchased philips BT3200 corded trimmer for men(black) from your paytm order #[protected]
    Actually iam not satisfied with that product.so please return the product and refund me
    ecom returns
    tracking ID RECOM[protected]
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      O
      Omdaksh
      Dec 22, 2015
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      Address: Udham Singh Nagar, Uttarakhand, 263153
      Website: Mobile Recharge

      Dear Sir Yesterday i'm using my paytm account for recharge my mobile number [protected] RC 33.Paytm account successfully recharge but mobile number have no activation. Paytm account deducted Rs.33 . Sir please solve this problem. Recharge Id number is [protected]. Thanku .
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      i have recharge my number but still not get any cashback. paytm full [censored] offer provide.

      my account = [protected]@gmail.com


      Bill Payment of Idea Mobile [protected]
      Qty: 1 | Sold By: Idea
      Set favourite
      Promo Code
      LUCKY10
      Applied
      Thank you for participating in "LUCKY10" contest. You will get Rs.100 cashback within 24 hrs if you are Lucky 10th on Paytm.
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        M
        mehul modh
        from Ahmedabad, Gujarat
        Dec 22, 2015
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        Address: Patan, Gujarat, 384265

        I have done online vodafone postpaid recharge on 10th nov 2015 from paytm via netbanking of bank of baroda... but payment deducted from bank account but not shown on vodafone ... recharge of 1200 on number [protected] and 400 on number [protected] on 10th november 2015 ..both r postpaid vodafone ... so plz do needful and refund my money .in paytm wallet... MEHUL J MODH MOB NUM -[protected]
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          R
          rachanagupta
          from Bengaluru, Karnataka
          Dec 22, 2015
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          Address: Pune, Maharashtra
          Website: paytm.com/#/shop/p/ads-kajal-good-choice-a-clk-BEAADS-KAJAL-GOGOOD224831FB0E4F8

          I have ordered ADS Good choice A - CLK Kajal Item code #[protected]. having offer of buy one and get 2 kajals.total i was going to have 3 kajals And they have deliverd me Mars Kajal Good Choice mkTMHR With Hair Rubber Band which i have not ordered. I have orderd for 157 RS. and the thing which i have got is 84 Rs only.
          Dec 22, 2015
          Updated by rachanagupta           I have tried calling customer care but no one is there to pick a call.
          I want my money back or else give the right item
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            B
            bubai adhikary
            from Silchar, Assam
            Dec 22, 2015
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            Address: Kolkata, West Bengal, 700035

            14 days over but still I cheek my bank or card but my debut amount 586 was not reflecting.

            Kindly tell me what is the problem???

            Today I contact my bank and cheek with mini statement but I had been seen any 586 rupees not credited last 14 days.

            So, my question was how many days are remaining to credit this amount?

            Again I request to Paytm please as soon as possible take an action and credit my 586 amounts.

            Please don’t getting any sympathy with me. I want take a appropriate action in this regarding matter.


            Now I take action with you & and your poor service.


            Warm regards


            Bubai
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              S
              Shersingh1975
              from Chandigarh, Chandigarh
              Dec 22, 2015
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              Address: Mohali, Punjab

              Hello I have made the payment of Vodafone monthly bill under order no. [protected], but I have received an email from paytm on dated 10/12/2015. On that email you have mentioned you will refund the money in my account Rs.515.00. Kindly confirm me when I will get back my money. Thanx Sher Singh Bhalla [protected]
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                F
                Fahim Ansari
                Dec 22, 2015
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                Address: Bangalore, Karnataka, 560078
                Website: paytm.com

                I bought 2 product from quikr during the promotion for which i was supposed to recieve Rs 1000 for 1 product and Rs 750 for another. the quikr team confirmed that they have iniated the cashback 1 week ago from their end and even provided the transaction id to me via mail. i sent a mail to paytm team but they dont bother to reply to tha custoumer mails. i kindly request you to check and make it possible to recieve the cashback ASAP. the trasaction id provided by quickr is mentioned below : Transaction Id:[protected] Transaction Id:[protected]
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                  A
                  anupj03
                  from Ahmedabad, Gujarat
                  Dec 22, 2015
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                  Address: 380006
                  Website: www.paytm.com

                  I have ordered "STYLE AMAZE Blue Georgette Semi StitchedSuit" and at the time of placing order there were discount of 50% on applying promo code WEEK50. I have applied the code and product is got delivered but I haven't got cashback of 550 yet. Not i have called many times to customer care and they are saying only one thing that we have forwarded your query to concern department but haven't got any approval for cashback. For calling customer care i have spent more than 70-80 inr are customer care number is not toll free. It feels like place order on PayTM and get harassed yourself. Please help me out in it. Regards, Hopeless consumer.
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                    A
                    abhi79_99
                    from Mumbai, Maharashtra
                    Dec 22, 2015
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                    Address: Mumbai City, Maharashtra, 400054
                    Website: paytm.com

                    Had purchased the TV on 2nd December & within a day i informed them that have forgot to click on the promo code by which i get a cash back on the product. that time I was informed after the product is delivered than only Paytm will be able to take up this matter. On 12th the product was delivered & mailed them again, intially was told they will revert in 72 hours. Had resend the mail on 20th Dec & now they are keep on saying as you had not selected the promo code & made the payment so they will not give the cashback. Either why they can keep one selling price so no one has to select the promocode. Its like they are selling the product at a lower price but looking on person like my who forget to click & make money.
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                      P
                      Preet Ranjan
                      from Bengaluru, Karnataka
                      Dec 22, 2015
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                      Address: Bangalore, Karnataka, 560004

                      Hello PayTm Team. What the hell is happening to you guys. "Paagal PayTM I am facing this problem for the last 2 orders, Don't know what's their strategy, After placing the order they will send mail that "Delay in Shipment for your Order" and We are coordinating with the seller and giving the seller 2 more days to ship the item. We will keep you informed when there are any further updates.for this and finally the items will cancelled. If you are are not capable to place the order then Don't sell. Only paper its good for you guys. Other online shopping websites are too much better that you PayTM Guys. This really upset for me. This is not acceptable. You are taking the money. You guys are completely out of your mind. "Paagal PayTM" My order no is "[protected]" & "[protected]".
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                        S
                        Shahnwajali
                        from Mumbai, Maharashtra
                        Dec 22, 2015
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                        Address: Bikaner, Rajasthan

                        I have my mobile with the application paytm bill of Rs 8, 000 on December 19, which was full of Vodafone and Airtel accidentally accunt filled and filled the wrong rupees had been cut and it has not even bill was full bill this Number 7, 568, 680, 786
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                          uyagik
                          from Mumbai, Maharashtra
                          Dec 21, 2015
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                          Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                          17th Dec I recharged my tata sky ID- but I got the sms from Paytm that your recharge of tata sky rs. 500 has failed and Transaction Id- [protected]. but did not receive any balance back in wallet or Bank Account yet.. please do the needful other wise I have to take action on you via consumer forum. Thanks Umesh Yagik [protected]
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                            S
                            sunilc82
                            from Mumbai, Maharashtra
                            Dec 21, 2015
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                            Address: Gurgaon, Haryana
                            Website: paytm.com

                            Someone else is using my email id. I can login through my mobile and if i want to add my email id. The account says email id used by some other account. I have wrote may mails about the same but no reply as come yet from paytm . They also don't have customer care no. when i can talk to executive.
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                            Paytm — Fraud and illegal business by PayTM - tickets pending resolution from months - Higher authorities sleeping
                            Following issues are pending with PayTM support. I have mailed them "n" number of times for each issue on [protected]@paytm.com keeping their Service Head and Grievance Officer also in loop at [protected]@paytm.com & [protected]@paytm.com but never got resolutions. Even Service Head and Grievance Officer are like sleeping emails with not even a single reply till date. --> Ticket #[protected]: Recharge - Wrong benefits
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                              S
                              sudiprooj
                              from Kolkata, West Bengal
                              Dec 21, 2015
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                              Address: Kolkata, West Bengal, 700052
                              Website: paytm.com

                              Hi, I have recharged my mobile [protected] on 15th Dec 2015, from paytm.com from my order page it is showing successfully recharged, but I didnt get any recharge amount. I have called to Vodafore care, they are telling me, not received any recharge yet. I have complaint to Paytm support, they are telling me they are looking it, but 6 days gone, neither received any amount nor they back my money. even on order page not showing my mobile number where as my previous have shown it. (I have attached the screenshot) . Also I am attaching my invoice regarding this recharge. Please take care of it
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                                M
                                Manoj Kumar Padhiari
                                from Bengaluru, Karnataka
                                Dec 21, 2015
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                                Address: 560063

                                Dear sir/madam, I am a regular user of paytm. And have been using this service from quite some time. My registered number is[protected]. Last week I lost my phone. Today when I installed paytm app and registered, it shows wallet 0. I even tried calling the toll free no and the other number but with no response. Could some body please help me. I have done lots of prepaid phone recharge for[protected],[protected] &[protected]. Could some one please verify and let me know if something is wrong some where. I look forward to your email at [protected]@gmail.com. Best regards Manoj [protected]
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                                  Deepu Raaj
                                  from Patna, Bihar
                                  Dec 21, 2015
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                                  Address: 110077
                                  Website: Paytm.com

                                  After registering the complaint, they said to pick up the product in 7 days, but it has been more than 10 days and still no hope
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                                    Azhar Saiyed
                                    from Ahmedabad, Gujarat
                                    Dec 21, 2015
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                                    Address: Ahmedabad, Gujarat, 380015

                                    I have bought T-shirt from paytm with some coupon code. after couple of days i got my t-shirt but they have not credited cash back to my amount for this order. order number [protected].
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                                      kiran1412
                                      Dec 21, 2015
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                                      Address: 600026

                                      Hi, My Order# [protected] . By mistake I have given Bangalore Address, now when I checked online iphone 5s is deliverable to chennai. Please change my shipping address to No.36A, Lakshmi Puram, Gangai Amman Koil Street, Vdapalani, Chennai - 600026.
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                                        C
                                        Chikka Vijay Kumar
                                        from Hyderabad, Telangana
                                        Dec 21, 2015
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                                        Address: 501401
                                        Website: WWW.Paytm.com

                                        I booked 2 Products of "Mamy Poko Extra Absorb Pants Diaper M - 42 Pcs" on Nov 12th 2015, each 1 Product contains 2 "Mamy Poko Extra Absorb Pants Diaper M - 42 Pcs". Original cost of "Mamy Poko Extra Absorb Pants Diaper M - 42 Pcs" one pack is 499/- Rs one pack consist of 42 pcs, on 12th Nov 2015 they is an offer on that product combo of 2 pack is 998/- Rs+30% cash back on that product like this i order 2 combos means Mamy Poko Extra Absorb Pants Diaper M - 42 Pcs + Mamy Poko Extra Absorb Pants Diaper M - 42 Pcs= 1 Pack 499+499=998/- Mamy Poko Extra Absorb Pants Diaper M - 42 Pcs + Mamy Poko Extra Absorb Pants Diaper M - 42 Pcs= 1 Pack 499+499=998/- but i received only one pack, Totally i paid an amount of 1996/- rs + 100/- rs = 2096/-rs i paid through credit card. My Contact no is [protected] & email id chikka.[protected]@gmail.com
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