Hiii,
I have not got the refund amount i have raised so many request and below mails for the proof they are not replaying & they are asking OTP
if sent they are not replaying of the status. like that are dong sins last month
please kindly help ...
Regards,
Nagendra
can you replay me on below mail status?
From: Nagendra Guptha
Sent: Tuesday, December 15, 2015 12:52 PM
To: Paytm Cybercell
Subject: Re: [Paytm Cybercell] Re: Re: Ref : 00004384 Your Query with Paytm Care (SF)
i have not received the payment from the paytm below is the details & OTP number kindly update the status...
From: Shoeb Afzal Naqvi (Paytm Cybercell)
Sent: Tuesday, December 15, 2015 5:39 AM
To: Nagendra Guptha
Subject: [Paytm Cybercell] Re: Re: Ref : 00004384 Your Query with Paytm Care (SF)
##- Please type your reply above this line -##
Shoeb Afza
Shoeb Afzal Naqvi (Paytm Cybercell)
Dec 15, 11:09
Dear Sir/ Madam,
To avoid such inconvenience in future, please follow the steps below to make sure this doesn't happen again.
Always keep your password, OTP confidential and never share with anyone
Beware of websites and social media pages that are propagating fake offers
Do not share your login details, transaction IDs or order IDs over unsolicited calls/ emails/ website links
Do not enter your Paytm account credentials anywhere except www.Paytm.com.
Change your password regularly
Never share your credit/debit card or bank details with anyone
Do let us know if any other assistance is required from our end.
Yours sincerely,
Paytm Security Team
Nagendra G
Nagendra Guptha
Dec 15, 10:35
hii,
is there any one to replay, kindly update the status ASP
________________________________
From: Nagendra Guptha
Sent: Saturday, December 12, 2015 4:41 PM
To: [protected]@paytm.com
Subject: Fw: Ref : 00004384 Your Query with Paytm Care (SF)
I have received like this message from travel
dear customer, 91742499 is the otp for cancellation of PNR 4C5C62 initiated for service brkdown/can please notethat this OTP is applicable only for this transaction
i am waiting for the solution
________________________________
From: Paytm Care
Sent: Wednesday, December 9, 2015 9:21 PM
To: vm.[protected]@hotmail.com
Subject: Re: Ref : 00004384 Your Query with Paytm Care (SF)
Hello,
To your concern,
Sorry for the inconvenience, we would like to inform you that refunding the amount we need an valid OTP number as you have provided the wrong OTP in earlier mail. We need to escalate the OTP number with the operator in order to refund the money.
Should you need any further assistance, let us know.
Happy to help!
Paytm Care
Disclaimer : "Please do not share your Paytm Wallet password, Credit/Debit card PIN, CVV and any other confidential information with anyone even if he/she claims to be from Paytm. We advise our customers to completely ignore such communications."
[http://ap2.salesforce.com/servlet/servlet.ImageServer?oid=00D28000000dppr&esid=...⇄
ref:_00D28dppr._500285pf2m:ref
...
i have not received any otp
From: Paytm Care
Sent: Wednesday, December 9, 2015 9:21 PM
To: vm.[protected]@hotmail.com
Subject: Re: Ref : 00004384 Your Query with Paytm Care (SF)
Hello,
To your concern,
Sorry for the inconvenience, we would like to inform you that refunding the amount we need an valid OTP number as you have provided the wrong OTP in earlier mail. We need to escalate the OTP number with the operator in order to refund the money.
Should you need any further assistance, let us know.
Happy to help!
Paytm Care
Disclaimer : "Please do not share your Paytm Wallet password, Credit/Debit card PIN, CVV and any other confidential information with anyone even if he/she claims to be from Paytm. We advise our customers to completely ignore such communications."
...
Hi Paytm Care,
Please not the OTP:4C5C62
i have write so many times this is 2nd time i am giving this number
Call me :[protected]
Regards
Nagendra
From: Paytm Care
Sent: Monday, November 30, 2015 5:49 AM
To: vm.[protected]@hotmail.com
Subject: Re: Ref : 00004384 Your Query with Paytm Care (SF)
Hello there,
Kindly send your cancellation OTP which is sent by bus operator. As soon as I'll receive your revert, will start investigating this issue for resolution.
I hope this helps. Should you need any further assistance, let us know.
Happy to help!
Paytm Care
Disclaimer : "Please do not share your Paytm Wallet password, Credit/Debit card PIN, CVV and any other confidential information with anyone even if he/she claims to be from Paytm. We advise our customers to completely ignore such communications."
...
an you update the status?
From: Paytm Care
Sent: Tuesday, November 24, 2015 8:39 AM
To: vm.[protected]@hotmail.com
Subject: Re: Ref : 00004384 Your Query with Paytm Care (SF)
Hello there,
I am really sorry that the resolution of your issue is taking time. I feel terrible that you had to experience that. We could do better!
I am working on your query. Unfortunately, it will take some more time: 24 to 48 hours. I will get back to you as soon as I possibly can.
Thank you for your patience!
Look forward to see you again at Paytm.
Happy to help!
Paytm Care