PayTM Mobile Solutions Complaints & Reviews

I have done a transaction on 23rd Nov amount was deducted from my credit card but transaction failed. After that paytm said that they have not received the amount but credit card confirm that merchant claim the amount on 24th Nov of Rs.270.56/- with Ref no 74568225327410007235103. Now nobody is ready to clear this matter i was following from 24th Nov till now but paytm has not do anything.

Hi Team, This query is regarding the 3 diffrent order no [protected]/[protected]/[protected]. I have placed the order for IPHONE6s three times. After making me wait for about one week the order gets cancelled. May i know why do you accept the orders if you don't have sufficient stock. Are guys just making interest from the money given by customer as the i phone 6s is dam expensive of around 76K. I dont understand why your seller cancelled the order in last moment as i still see the product are in stock and the same seller is still accepting the orders. This is the final stage for frustration and i am still waiting order no [protected] to be delivered. Pls lool into it asap.

Hi Paytm My self Subham Adhikary had an account and mobile number was [protected]@yahoo.in & [protected]. Last 3 to 5 days I was send a complaint against delay the recharge failed amount refund. I was again highlights my issue on Paytm care which issue is I was creates a DTH bill payment amount 586 on December 9th 2015 at 12.34pm which order id was [protected].but next day show this mention recharge failed and amount was refunded my registered account & bank transaction Id is [protected] & bank reference number is [protected]. But still amount was not refunded. But all-time Paytm said me your debut amount already refunded please contact your bank. But it was not to proper guide to customer. I did not understand why Paytm negligence about this regarding matter. Today again contact my bank and bank said me no refund request on your end. Firs time Paytm harassment with the customer. Again I request to Paytm please seriously handle this problem and as early as possible solve and refund my money in my register bank account. Thanking you Warm regards Subham Adhikary

I have ordered food in Food Panda for Rs 714. Money got deducted from my paytm account, but it dint reach Food Panda. At the same time, it is not credited back to me. I tried reaching the customer care of Paytm and I dint get the exact options to reach them.

I have bought 10 bourbon biscuit and all have the coupon of 26 Rs. and last day of expire of coupon is of 15th dec2015.but today (15th dec at 1:00Pm )it display coupon expiry, please check into this and provide the solution to redeem that coupon

I have do recharge 1000 rs on 14/12 at 6.00 pm in no of [protected], but recharge cancle nd monet cut from my account, this order no is [protected], plz send my money is my account [protected]@gmail.com my no [protected]

Dear sir I have recharged of Rs 100/- throuhg Paytm for Airtel prepaid No [protected] on dated 14/12/2015 and amount debited from my SBI Bank., but phone not yet recd recharged amount.. please take necessary action for same. thanking you sir Mobile No [protected]

Hii, i have 250 rs in wallet and i m not able to login to my email id ie [protected]@gmail.com...as mobile no.that is linked to this mail id ie [protected] is not with me and i m no longer using this no...so i m not able to login as i m not having a otp...regarding this issue i have mailed paytm multiple times but they have not replied to me...so plz reply asap

Respected sir I am one of engineering student I was recharge my mobile from Paytm but balance is not received my bank will pay recharge amount to Paytm but they will not credit in my account

I have recharged my account with 500 rs. as a paytm recharge but the amount was debited from my account but the transaction was not successful. Please help as soon as possible. I hereby provide my contact[protected]

I have recharge my mobile no.[protected] amounting rs.655 by paytm as it was showing that I will get rs.2000 talk time in addition to 2.5 gb data for 45 days. I was attracted by the offer and recharge my no.by rs.655 but after recharging I receive confirmation for 2.5gb dsta only. I am very much aggrieved by this type of fraudulent services offered by paytm. Request you to kindly give me either rs. 2000 talk time which I suppose to get else refund my entity amount. Looking forward to hear from you soon. Kindly revert at the earliest. Regards CA Kamal Jain

I wish you stated that. I was recharge my vodafone postpaid mobile no is [protected] for Rupees 1950-/ on date[protected] twice on same date. and recharge is not done till date and time. kindly refund the deducted amount 3900-/ as early as posibble in my registered account. thanking you with regards Himanshu Chaudhary my registered mobile no is [protected].

Cutomer Name: Pramod Kumawat, Jaipur Mob. [protected] Order No.: [protected] Amount of Rs. 1000 as on[protected], 9:00PM Waiting Recharge till now. We really feel bad on paytm services this like an indian rail na to aane ka pta na jaane ka waste of time. No body reply regards this upto after 2 days, no followup, no sms, no call by paytm side. Every person is not rich and no have faltu time jo mailbaji and call krta rhe. I really feel thaga sa jitna paisa add me waste krte ho uska 25% apni services bhetar aur kmiyo ko sudharne me lagao because this type of shoping is not equal to other shopping which are receive after few days. Who can customer wait for recharge 2 or 3 days or 24 hours. I think really by God you should be improve our services with 100% accuracy. The consumer has now as a handicapped which can't do any action against these type of fraud. And Indian government should be made a regulatory which control and regulate on fraud e-commerce shopping for the favour of Consumers. Thanks & Regards! Pramod Kumawat Jaipur [protected]

Yesterday I registered a complaint against paytm racharge and I mentioned my number over there. Today I got a call from an unknown number [protected] and the person who is asking for my card details my card number and validity of card and cvv number. But I didn't give the details. But I would like to know how he get the details about my complaint for paytm. Its terrible. How they gonna use the details. How its open to him. Is our network system is not secure?? Salmon P Rajan

I booked a ticket from paytm.com in National Travels from Bangalore to Chennai on 7/12/2015. They cancelled the ticket without any prior information. Later I booked another ticket from paytm.com in Shama shardar Travels and the ticket was successfully booked. The Bus timing is 6:45 AM from Silk Board Bus Stop, Bangalore. I waited there till 8:00AM. There were some contact numbers of bus operators provided in the ticket. I tried calling them but all only one of them is reachable and when I talked to those bus operators they told me that their bus is cancelled and some other bus will come to pick you. I waited there till 8:00 AM but no bus came. I have some urgent meetings in Chennai, so I got some other bus and came to Chennai. Then I complaint to Paytm customer care people they don't even responded properly, they told me that we will refund you all the amount that we have taken from you. But after so many days still no response from there side. That's why I decided to complaint against them, please take a strict action against those people. I have all the tickets, mail regarding my complaints, chat with customere care people. If you want I can give you all the proofs.

I had paid Rs. 6898/- for flight bookings as on 10th Dec’15 through paytm to via.com mobile app (Paytm transcation no [protected] ). After completing the transaction Via.com reported a failed transaction. Since my paytm amount was deducted I wrote to via.com asking to refund the money if the transaction has failed. Via.com called me and even mailed and told me that the particular transaction did not go through at their end (screenshot attached) and hence I need to contact paytm for the refund. I then wrote to paytm on 10th Dec’15 regarding this.

After 1 day I got the following reply "Sorry for the delayed response. We had a technical problem at our end, which has since been rectified. The issue faced by you will be resolved in24-48 hours. Look forward to see you again at Paytm. Best wishes Team Paytm" But my debited amount was not refunded.

After 2 days I again followed up but still they are asking for 24-48 hours.

I have written 15-20 mails to [protected]@paytm.com (even to service head) but haven’t received any response. Today’s 14th and I am still awaiting proper response and refund of my amount. There is not even an acknowledgement that amount has been debited by mistake and will be refunded.

Hope to take this seriously as it’s a big amount.

I have raised "Ticket #[protected]: Request to change mobile number" with [protected]@paytm.com on 30th of November 2015 to update my new mobile number since old mobile number services got stopped. After 14 days of this complaint they have not resolved my issue. Tried to call on Customer care Toll Free Number :- [protected], but not having any option to talk to service executive. PayTM should provide quick resolution and should have proper Service Centers. Regards, Sanskruti

Greeting, I have purchased Nokia 215 mobile from the Paytm. Right now, device is in warranty period. Right now, Device into speaker not working, Battary draining And over heating. For this particular modal Nokia 215, IT IS NON REPAIRABLE DEVICE. I HAVE ALREADY CONTACT NOKIA SERVICE CENTER AND ALSO CONTACT MICROSOFT FOR SAME. This device under piece to piece replacement warranty. They tell me Device is non reparable and also these terms are written on Mobile Box and also they sent me mail regarding same. Please review my all conversions mail and comments send by Microsoft. Microsoft also provide this things in mails. I have already contact Paytm care but they can not take any action for the same. They only demanding JOB sheet. But device is non repairable and only contains piece to piece replacement warranty. Please review my all mail and take action ASAP. Waiting for your positive reply. Thanks & Regards, Renish Dadhaniya Mobile Application Developer Contact No: +91 [protected] Skype id: dadhaniya.renish

Product not deliver and receive, as i have already paid the price ammount . i did so many complain to paytm customer care but they ae sayng only that we will reply you in 24 hour, nothing going, and i am not getting any solution of my problem.. paytm chit me. paytm not returning my money etc problem

My order # [protected], bought on 21/11/15. On 23/11/15 shipping & tracking message was received from Paytm (as below): Tracking Details Shipped: Monday, November 23, 2015 Courier Partner: Blue Dart AWB/Tracking ID:1211 Track Your Order Item(s) Shipped Item(s) Quantity Est Delivery Price Milton Orchid Casseroles (Set Of 3) 1 Mon Nov 30 2015 12:18:19 GMT+0530 (IST) Rs.595 but till today 14/12/15 (24days after I booked) company is so irresponsible saying "you have to wait". I warned that I will show the company;s fraud games will be shown in leading media soon and this is my last warning for the company.