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PayTM Mobile Solutions Complaints & Reviews

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Updated: Apr 23, 2025
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Bad 😕 It seems that PayTM Mobile Solutions has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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PayTM Mobile Solutions reviews & complaints page 785

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S
sunilrafa
from Noida, Uttar Pradesh
Dec 14, 2015
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Address: 110043

PLease Provide me the details of payment amounting Rs. 1200/- DATE- 11 Dec 2015 DETAILS-POS 416021XXXXXX9297 PAYTM POS DEBIT [protected] DEBIT DATE- 11 Dec 2015 = RS. 1, 200.00
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    S
    sudip.manna4
    from Bengaluru, Karnataka
    Dec 14, 2015
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    Address: Bangalore, Karnataka, 560067
    Website: paytm.com

    TRansaction for the Food Panda Order #[protected]@1, was cancelled however the amount is not credited back to the paytm wallet or to my bank account. after number of followups.
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      R
      ranjit145
      from Etawah, Uttar Pradesh
      Dec 13, 2015
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      Address: Gautam Buddh Nagar, Uttar Pradesh, 122050

      recharged mob.no [protected] for Rs.699 on Dec 12 @ 10.50 hrs vide recharge order no.[protected] but recharge failed and money detect Pl. do the needful and refund my money My e-mil id is [protected]@gmail.com [protected]..
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        A
        Ajay deshwal
        from Delhi, Delhi
        Dec 13, 2015
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        Address: Muzaffarnagar, Uttar Pradesh, 251201
        Website: www.paytm.com

        I had ordered of Nimya Combo of black polo Tshirt with 1 leather belt, 1 wallet, 1 sunglass and 1 watch from my Paytm order [protected]. shipped by the seller via Ecom Express with the tracking No.[protected]. I had received only empty boxes at that time. I have complaint several times but problem did not resolved by you. Please resolve this problem otherwise i will go to consumer court.
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          S
          Saraswati Chandra
          Dec 13, 2015
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          Address: Aurangabad, Bihar, 824101
          Website: www.paytm.com

          Order Number:# [protected] Invoice Number:[protected] Invoice Date:[protected] Summary: 1. Sent Used, Old & Defective product. 2. Accessories are also defective. 3. Their representative & Seller not resolving the issue. 4. Same product with same IMEI sold to Mr. Krishna Bhodale (954543...5), Aurangabad, MH on 23rd July 2015 by same seller through Flipkart.com under order number OD[protected]. 5. He requested replacement in August & got new mobile. 6. Then the seller sent it to me in December through Paytm.com. 7. From then I am trying continuously for it''s replacement but both seller & paytm is not sincerely trying to resolve it. 8. I also complaint it earlier here under complaint name[protected] but it''s showing closed while problem is still not resolved. 9. Please take strict action as soon as possible.
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            A
            anil5131
            from Hyderabad, Telangana
            Dec 13, 2015
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            Address: 500081
            Website: paytm.com

            Paytm people are big cheaters. Paytm is a symbol of fraud.
            I returned the item "Allen Solly Blue Cotton Comfort Fit Jeans" of price Rs 1300.00. but these paytm people
            marked the return against other item "FlyJohn Black Trendy Jeans (Size34)"
            in the same order which is
            of price Rs 470.00 which is incorrect and very less amount.
            After deducting 40% coupon value (Rs 382.00) and adding RS 24.00 (Shipping charges) these refunded e Rs 306.00
            But the actual refund I should get is 130040%
            of 1300 + 50 (Shipping charges) = 1300520+
            50 = 830.00
            I raised a complaint on 09Nov2015
            and never got a satisfied response. These Paytm wasted so much of my time.
            Still I didn't get my remaining amount Rs 524.00 (830.00-306.00)
            I want my remaining amount and penalty from paytm for no quality in service and wasting my time.
            View replies
            I sent so many emails but Paytm people didn't refund me the remaining amount.
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              N
              nitindogra89
              from Basi, Punjab
              Dec 13, 2015
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              Website: www.paytm.com

              On 16 July 2015 i had made a transaction of Rs. 585 for the recharge of videocon D2h. Its been more than 4 months and recharge is still pending. I have already wrote to PAYTM customer care several times about this issue but they dont do anything and my money is not being refunded. Every time they say wait for 48 hours but nothing happens. My order no. is [protected]. The reference number to my mails that i have written to paytm is Ref 00029557. I have written many times to paytm but money is not being refunded. Kindly look into the matter. My email id is [protected]@yahoo.co.in.
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                R
                rajamani6491
                from Madurai, Tamil Nadu
                Dec 13, 2015
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                I recharged mob.no [protected] for Rs.50 on Dec 13 @ 18:07 hrs vide recharge order no.[protected] and c.c txt no. [protected]. Till now recharge has not been effected.Pl. do the needful . My e-mil id is [protected]@gmail.com Rajamani. [protected]
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                  M
                  MD NIZAM UDDIN
                  from Guwahati, Assam
                  Dec 13, 2015
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                  Address: Hooghly, West Bengal, 712149
                  Website: PAYTM

                  I recharged RS-150 MOBILE NO- [protected] DATED-30/11/2015 SBI Bank Ref. NO.[protected]G0BBOFWR2 Transfer to INB Avenues India Pvt.Ltd
                  Dec 29, 2015
                  Updated by MD NIZAM UDDIN                   My amount not refunded till now and also I given all required information but PAYTM customer care no response about this matter. Kindly refund my money as soon as possible.
                  View replies
                  Please look attachment for bank details and paytm customer care mail, because PAYTM customer care say thsat not recived amount and say contact to bank but I am already send bank details.

                  Amount debited but not recharged and not refund my money - Comment #2282485 - Image #0
                  Amount debited but not recharged and not refund my money - Comment #2282485 - Image #1
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                    M
                    M Murugesan
                    from Coimbatore, Tamil Nadu
                    Dec 13, 2015
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                    Website: WWW.PAYTM.COM

                    On 3.12.2015, I have recharged Ra's.198/- for my BSNL datacard No. [protected] through paytm and the amount was paid to paytm through Bank. But BSNL declined the recharge. Since I do not have paytm wallet account, they sent me a message that Paytm has refunded Ra's. 198/- to my Bank;Transaction ID being[protected] and also informed me that the funds will show in my account in the next 3-10 days. But it is not so. Till date the amount has not been credited in my account. Pl do the needful
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                      S
                      salmon p rajan
                      Dec 13, 2015
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                      Address: Bellary, Karnataka, 583115
                      Website: paytm

                      I had made a recharge amount of 425 on the bsnl number [protected] on 25th November and the transaction has been failed but the amount has been deduct from my account. After few minutes I recharge the same number with the same amount it has done. But while checking my transaction details it shows the amount has deducted twice. The amount of 425 has to credit in my account.
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                        T
                        tushar t
                        from Mumbai, Maharashtra
                        Dec 13, 2015
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                        Address: Thane, Maharashtra, 421202
                        Website: paytm.com

                        Mene 10 tarikh ko 30 rs recharge kiya. but mera recharge nai hua aur muze paytam se successful karke receipt aya he but muze mob. me bal nai aya he Please soal this.
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                          R
                          rajat sharma 26588
                          from Mumbai, Maharashtra
                          Dec 13, 2015
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                          Address: Gurgaon, Haryana, 382421
                          Website: paytm.com

                          I ordered product bean bag refill order # [protected] of rs 1149 with 25% cash of 275 rs but i didn receive any cash back and when i complained about it several times i get same reply that i didn applied any cash back code..i remeber i applied the code and i remember exact amount 275.. they are cheating and didn accepting their fault and system error..complain ticket #[protected] they are cheating with me plz help
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                            S
                            Shiva Anjaneyulu
                            from Bhubaneshwar, Odisha
                            Dec 13, 2015
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                            Address: Khordha, Odisha, 751002

                            Dear Sir . I Am Pay The Bill of My Post Paid Mobile Bill 775.00 Rupees Throw Paytm. But Payment Not receive the Reliance. But in My A/co Debit the Payment. Please resolve the issue.
                            View replies
                            Dear Shiva,

                            Apologies! To assist you with your current concerns, please help us with the following details, at this link using a PC: http://bit.ly/1cmd6ds we assure you that we will get the same addressed and fixed on priority.

                            Regards,
                            Reliance Communications
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                              V
                              varun1111111
                              from Mumbai, Maharashtra
                              Dec 13, 2015
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                              Address: Kolkata, West Bengal, 700019
                              Website: paytm.com

                              Dear sir, today morning at around 11:21 i logged in to paytm from my mobile app. i wanted to recharge my internet balnce for airtel. i chose the 3G option and procceeded with 265 Rs providing me 1GB data . the money was transacted and the message came to me in my email id stating the bank status through the transaction done by my visa credit card. i want this to be looked upon as soon as possible. previously also something happened like this for 161 Rs. so please see to it carefully and resolve this problem.
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                                A
                                abhilasheb
                                from Gajuwaka, Andhra Pradesh
                                Dec 12, 2015
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                                Address: Ernakulam, Kerala, 682307
                                Website: Paytm

                                I paid my mobile bill through paytm using net banking on 11 December 2015. My mobile number is [protected] and order number is [protected]. The amount is debited from my bank account but it's not received by net work operator. I have already registered a complaint against this using paytm apps complaint register option. But there is no action from there part.My bill due date is coming Monday December 14. So please do the need full before my bill due date went over.
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                                  T
                                  T.gautam
                                  from Aligarh, Uttar Pradesh
                                  Dec 12, 2015
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                                  Address: 324009
                                  Website: www.paytm.com

                                  I already complained to u...but they(Paytm)don't resolve my problem and not refunded the amount of Rs.180 in my wallet. Again and again I sent them mail but they Don't resolve my problem...so, I explain...First of all I booked seat (Jakhar travels ) on 2 Dec at 9:05pm to travel on(Paytm order-[protected])3Dec.2015...after booking I got Rs.20 cashback in my wallet bcoz I used promocode-DECBUS50...Then on 3 Dec.2015 at 2:00 Pm I received a call from Jakhar travels they said that Your bus was cancelled...and we informed to paytm...within 7 days they refund your amount of Rs.180..but this amount is not refund in my wallet...So again I request to u ...please help me..for proof plz find attachments...I alreadAgain and again I sent them mail but they Don't resolve my problem...so, I explain...First of all I booked seat (Jakhar travels ) on 2 Dec at 9:05pm to travel on(Paytm order-[protected])3Dec.2015...after booking I got Rs.20 cashback in my wallet bcoz I used promocode-DECBUS50...Then on 3 Dec.2015 at 2:00 Pm I received a call from Jakhar travels they said that Your bus was cancelled...and we informed to paytm...within 7 days they refund your amount of Rs.180..but this amount is not refund in my wallet...So again I request to u ...please help me..for proof plz find attachments... ...So...please take some action
                                  +1 photos
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                                  I already complained to u...but they(Paytm)don't resolve my problem and not refunded the amount of Rs.180 in my wallet. Again and again I sent them mail but they Don't resolve my problem...so, I explain...First of all I booked seat (Jakhar travels ) on 2 Dec at 9:05pm to travel on(Paytm order-[protected])3Dec.2015...after booking I got Rs.20 cashback in my wallet bcoz I used promocode-DECBUS50...Then on 3 Dec.2015 at 2:00 Pm I received a call from Jakhar travels they said that Your bus was cancelled...and we informed to paytm...within 7 days they refund your amount of Rs.180..but this amount is not refund in my wallet...So again I request to u ...please help me..for proof plz find attachments...I alreadAgain and again I sent them mail but they Don't resolve my problem...so, I explain...First of all I booked seat (Jakhar travels ) on 2 Dec at 9:05pm to travel on(Paytm order-[protected])3Dec.2015...after booking I got Rs.20 cashback in my wallet bcoz I used promocode-DECBUS50...Then on 3 Dec.2015 at 2:00 Pm I received a call from Jakhar travels they said that Your bus was cancelled...and we informed to paytm...within 7 days they refund your amount of Rs.180..but this amount is not refund in my wallet...So again I request to u ...please help me..for proof plz find attachments... ...So...please take some action
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                                    Lallank89
                                    from Mumbai, Maharashtra
                                    Dec 12, 2015
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                                    Address: Ludhiana, Punjab, 141010
                                    Website: Www.paytm.com

                                    Register on paytm with my number [protected] on November last week, on 7th December i add 2300/- from my friends netbanking account and i got balance successfully, i recharge my distv 1140/- plus one discount coupan 89 along with this purchase, one another bsnl recharge 135/- along coupan of pizza hut rs.89. approx balance in account 1080/- On 8th December i want another recharge but it show your account temporarily block I write a email to paytm care same day " please tell me what happen with my account, if it is any mistake please unblock my account" . the ticket was automatically generated but no reply from paytm. ticket no is 15299504
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                                      S
                                      ssharmaas8
                                      Dec 12, 2015
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                                      Address: Gautam Buddh Nagar, Uttar Pradesh, 201002

                                      This is to inform u that I have make a bill payment of Rs 1700/- for my Vodafone phone no [protected] on 11/12/15 at 10:40:06 pm from my indusind bank account. The Amount is Debited from My Account but payment not happen.order no is [protected]. from paytm. my mail I'd is. [protected]@yahoo.co.in. pls help and resolve
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                                        sai000
                                        from Hubli, Karnataka
                                        Dec 12, 2015
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                                        Address: Karimnagar, Andhra Pradesh, 505001

                                        I had recharged my number with an amount of 220 and the recharge was successful but I dint received the amount so please refund my amount id number [protected]
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