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PayTM Mobile Solutions Complaints & Reviews

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Updated: Apr 23, 2025
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M
mukesh9458
Dec 12, 2015
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Address: Pilibhit, Uttar Pradesh, 262201

Money refund bank txn id: paytam[protected] and paytam wallet txn id[protected] but money not refund to bank account paytm wallet money debited 1000 refund date 20/11/2015 time 8:00pm bank account no. [protected] rejester mobile no [protected]
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    Kirti Butola
    from Pune, Maharashtra
    Dec 12, 2015
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    Address: North East Delhi, Delhi, 91

    |On 7th dec I have online recharge on my vodafone number([protected]) of rs. 85 by paytm. I have recieve msz from the side of paytm( rechage 85 is successfull & Operator reference no. DL[protected]), balance is deducted on my bank account, But i don't get any rechage on my vodafone no. I have call on vodafone custopmer care told me No any recharge has been success in this no. I have call on [protected] but they are not enable to resolve this. &
    Jun 6, 2016
    Complaint marked as Resolved 
    pls resolve earlier
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      S
      Sreenu Simhadri
      from Bengaluru, Karnataka
      Dec 12, 2015
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      Address: Krishna, Andhra Pradesh, 521201
      Website: paytm.com

      You mentioned Flat50% for below mentioned product. But promocode is not displayed please verify and take necessary action. https://paytm.com/shop/p/optima-silver-analog-watch-WATOPTIMA-SILVELIVE65216A041...
      I have faced similar issue with paytm, the 50 percent off coupon does not work half of the time even for the eligible product. My mom tried placing order for the first time with the coupon but it said number of tries exceeds even for first customer, first attempt.
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        S
        sj535
        from Vasai-Virar, Maharashtra
        Dec 12, 2015
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        Address: Thane, Maharashtra, 401303

        Hello sir, My complaint for Paytm solution pvt.ltd. www.paytm.com My paytm account details: Mobile- [protected] [protected]@hotmail.com I have an account with Paytm. I was trying to add Rs.500 money in my paytm wallet on 23rd nov 15 from my Axis bank account(netBanking). So amount of Rs. 500 deducted from my axis bank account. Axis bank transfered Rs. 500 to paytm. But didnt get that amount in paytm wallet. I have already registered a complaint regarding this. I have sent complaint mail on 25th Nov 15 on [protected]@paytm.com [protected]@paytm.com. but didnt get even a single reply from them. i was trying to call on[protected] but unable to connect.. it automatically disconnect the call. They dont have any customer care.. so i m unable to contact with them. they have not replied on mail also.. So request you to please take my complaint.. forward it to paytm solution..
        +1 photos
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          S
          Soumya114
          from Kolkata, West Bengal
          Dec 11, 2015
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          Address: Kolkata, West Bengal, 700156
          Website: www.paytm.com

          I have ordered 5 ltr pressure price 1445, product delivered to me but partial product received means this coocker has citiball missing . When i m contact to paytm by mail after writing more than 8 mail they has not response properly.. not gvn resolution me and harrsed me too much . Very useless bad company which has no proper cus care or not able to resolve cus problem.. plz do somthing give me resolution and do action againest them
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            V
            vency priyadharshini
            from Chennai, Tamil Nadu
            Dec 11, 2015
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            Address: 6000099
            Website: PAYTM.COM

            I ttried recharging my prepaid Airtel mobile no:[protected] on 06/12/2015 using my State Bank Of India Debit card for Rs.300. My account got debited but yet my number is not recharged. My order no is:[protected]. I recieved a message from my bank stating purchase point of sale(POS[protected]@ paytm.com Delhi DLIN txn#[protected] is where my account got debited.I tried reaching your customer care number many times, bt im helpless as call couldn't be connected.All ur customer care numbers ie[protected], [protected], [protected] are nt reachable. Im really desparate with your service. please do the needful either to recharge my number or return my cash to my account. S.VENCY PRIYADHARSHINI CHENNAI
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              V
              vrindasuryawanshi
              from Amravati, Maharashtra
              Dec 11, 2015
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              Address: New Delhi, Delhi, 110019
              Website: paytm.com

              On 30/11/2015 I have booked a bus ticket by using Paytm. Money is deducted (Rs. 507 in total in which Rs. 70 from paytm wallet and Rs.437 from bank account) and order is also canceled by me immediately as it is not processing further. I asked about the issue to my bank and also that travel agency both of them told me that money is funded to paytm only So they only refund it to you. I informed paytm about it but 10 days went did not get my money back.
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                M
                mayank2121
                Dec 11, 2015
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                Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                Website: www.paytm.com

                I ordered 1 Toshiba canvio basics external hard disk 1 TB with order id [protected] on 8th DEC 2015. i received the product on 10th Dec 2015, even to my surprise when i opened the outer envelope i was shocked seeing at the fake packing of the product as seals were broken and when checking for warranty is says out of warranty product. also the outer cover is like a used product and product inside is also not there seems to be stones inside. i had made the prepaid payment for the product. now paytm is not providing me the correct product. also playing games. i want the new product for which i have paid the price. Paytm is a fraud company and full of cheaters in the company. take the advance payment deliver the wrong product return the money and use the money of customers in other works. i doubt whether might be they are using in some illegal work.
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                  T
                  T.gautam
                  from Aligarh, Uttar Pradesh
                  Dec 11, 2015
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                  Address: 324009
                  Website: paytm.com

                  Again and again I sent them mail but they Don't resolve my problem...so, I explain...First of all I booked seat (Jakhar travels ) on 2 Dec at 9:05pm to travel on(Paytm order-[protected])3Dec.2015...after booking I got Rs.20 cashback in my wallet bcoz I used promocode-DECBUS50...Then on 3 Dec.2015 at 2:00 Pm I received a call from Jakhar travels they said that Your bus was cancelled...and we informed to paytm...within 7 days they refund your amount of Rs.180..but this amount is not refund in my wallet...So again I request to u ...please help me..for proof plz find attachments -
                  +1 photos

                  Paytm — Bus cancelled but amount not refunded by them

                  Again and again I sent them mail but they Don't resolve my problem...so, I'll explain u...First of all I booked seat (Jakhar travels ) on 2 Dec at 9:00pm to travel on(Paytm order-[protected])3Dec.2015...after paying Rs.200 I got Rs.100 cashback in my wallet bcoz I used promocode-DECBUS50...Then on 3 Dec.2015 at 2:00 Pm I received a call from Jakhar travels they said that Your bus was cancelled...and we informed to paytm...within 7 days they refund your amount of Rs.100..So again I request to u...please help me...for proof plz find attachments -

                  Bus ticket...bus cancelled but amount not refunded by them - Comment #2269017 - Image #0
                  again and again I sent them mail but they don't resolve my problem..so, I'll explain u...First of all I booked seat (Jakhar travels ) on 2 Dec at 9:05pm to travel on(Paytm order-[protected])3Dec.2015...after paying Rs.200...I got Rs.20 cashback in my wallet bcoz I used promocode-DECBUS50...Then on 3 Dec.2015 at 2:00 Pm I received a call from Jakhar travels they said that Your bus was cancelled...and we informed to paytm...within 7 days they refund your amount of Rs.180..So again I request to u...please help me and resolve my problem...for proof plz find attachments -

                  Bus ticket...bus cancelled but amount not refunded by them - Comment #2268968 - Image #0
                  Bus ticket...bus cancelled but amount not refunded by them - Comment #2268968 - Image #1
                  Paytm — Bus ticket...bus cancelled but amount not refunded by them

                  3 Reviews
                  T. T.gautam on Dec 11, 2015
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                  Again and again I sent them mail but they Don't resolve my problem...so, I explain...First of all I booked seat (Jakhar travels ) on 2 Dec at 9:05pm to travel on(Paytm order-[protected])3Dec.2015...after booking I got Rs.20 cashback in my wallet bcoz I used promocode-DECBUS50...Then on 3 Dec.2015 at 2:00 Pm I received a call from Jakhar travels they said that Your bus was cancelled...and we informed to paytm...within 7 days they refund your amount of Rs.180..but this amount is not refund in my wallet...So again I request to u ...please help me..for proof plz find attachments

                  Bus ticket...bus cancelled but amount not refunded by them - Comment #2269785 - Image #0
                  Again and again I sent them mail but they Don't resolve my problem...so, I'll explain u...First of all I booked seat (Jakhar travels ) on 2 Dec at 9:00pm to travel on(Paytm order-[protected])3Dec.2015...after paying Rs.200 I got Rs.100 cashback in my wallet bcoz I used promocode-DECBUS50...Then on 3 Dec.2015 at 2:00 Pm I received a call from Jakhar travels they said that Your bus was cancelled...and we informed to paytm...within 7 days they refund your amount of Rs.100..So again I request to u...please help me...for proof plz find attachments -

                  Bus ticket...bus cancelled but amount not refunded by them - Comment #2269787 - Image #0
                  Again and again I sent them mail but they Don't resolve my problem...so, I explain...First of all I booked seat (Jakhar travels ) on 2 Dec at 9:05pm to travel on(Paytm order-[protected])3Dec.2015...after booking I got Rs.20 cashback in my wallet bcoz I used promocode-DECBUS50...Then on 3 Dec.2015 at 2:00 Pm I received a call from Jakhar travels they said that Your bus was cancelled...and we informed to paytm...within 7 days they refund your amount of Rs.180..but this amount is not refund in my wallet...So again I request to u ...please help me..for proof plz find attachment...After complained to u...they(Paytm)wasn't resolve my problem and not refunded the amount of Rs.180 in my wallet...

                  Bus ticket...bus cancelled but amount not refunded by them - Comment #2270052 - Image #0
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                    R
                    ripal thakkar
                    Dec 11, 2015
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                    Address: Pune, Maharashtra, 411027
                    Website: www.paytm.com

                    My Name is Ripal Thakkar and I am having a paytm account registered on my Email Id rips.[protected]@gmail.com and a mobile number [protected]. As part of online shopping transaction done from paytm, i got money refund as a discount in my paytm account wallet. Some times later I had to reloacte to another place and i had changed my mobile number.when I requested them to change my registered mobile number which is mandatory because at the time of login they send One Time Password on mobile registered number which needs to be applied while doing login, they asked for bank account statement having details of last paytm transactions in it.I had already provided a statement exactly as per requirement but they are continuously saying that statement does not match criteria and not even providing information about what criteria they are looking for. This shows that they dont care at all about customer relationship and simply do not to activate account having my money in it.This shows that they give lucrative offer to customer and once customer is in their net they just take more money from them in the name of discount.
                    if money does not refund with in 10 days in my wallet ready to FIR against some no.[protected],[protected], [protected]

                    Wallet Account — Money deduction

                    On 10/04/2016 to refund my money called on mobile number [protected]. but against refund deduct my 394 Rs money from wallet and he was asking my debit card number ccv code and so...now what i do for refund money. and deduction was happened from http://p-y.tm/4Evv link
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                      D
                      Dharmeshoo7
                      from Surat, Gujarat
                      Dec 10, 2015
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                      Address: Surat, Gujarat, 395004
                      Website: www.paytm.com

                      [protected] this order is delayed from 7 days and then i got cancelled. And then i give another item order no. [protected] there is also delayed from last 5 days and again late for 2 days. paytm say weather problem in tamilnadu. But my seller is Delhi and it can't be shipped I can suggest to paytm to send shipment wia air parcel, i have many shipment is received via air. but this time not why? it can be late 7 days or much more to ship every order.why? i think this time paytm not care the customers, because paytm earn much more and many customers world wide.
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                        M
                        mukat29
                        from New Delhi, Delhi
                        Dec 10, 2015
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                        Address: Barnala, Punjab, 148101
                        Website: paytm.com

                        We are requesting for refund of full amount against my order Order# [protected] as product (mobile phone) was received in damaged condition & seal was also not available on box. First we request for return pickup which paytm objected to doso saying that pick up is not available in my city (How is this possible if delivery is possible in same city Barnala-Punjab). Such a pathetic service and response towards customer is really shameful. Have been following with customer care since last 15 days thru mail but no effective response from them. Only thing they are doing is generating different ticket numbers.
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                          U
                          umeshbjoshi
                          from Pune, Maharashtra
                          Dec 10, 2015
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                          Address: New Delhi, Delhi, 380013
                          Website: WWW.PAYTM.COM

                          Resp sir on 30 11 2015 we done online payment of rs 6130.00 from savings bank account. it will debited to my bank account but still it not cretided to my utility service privider of torrent power. it still not credit to my savings account also. ref no is PAYTM [protected] DATE IS 30 11 2015 TIME IS 19:10:27 AMOUNT IS 6130 RSSSSS ACCOUNT NAME IS UMESH BHUPENDRA JOSHI MY SAVINGS BANK ACCOUNT NO IS [protected] PLE DO NEEDFULL FOR THIS ISSUE. MY MAIL ID IS [protected]@YAHOO.COM REGARDS UMESH JOSHI
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                            Husain Jaroli
                            from Bhubaneshwar, Odisha
                            Dec 10, 2015
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                            Address: Surat, Gujarat, 395003

                            My order number is [protected] my payment has not transfer to vodafone company mobile number [protected] i have done payment on 1 december 2015 please refer my problem.
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                              Reshmi Jaiswal
                              from Hyderabad, Telangana
                              Dec 10, 2015
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                              Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                              Website: www.paytm.com

                              I have added 400 to my paytm account for booking a ride through Uber from my Standard chartered bank account. The amount got deducted from my account and after that i got gateway error by which the money didn't got added to my paytm wallet. I had conversation with my bank and they sad that from their end the money got deducted, even they contacted Paytm and got confirmation from them that the money was successfully transfererd to paytm account. Below is the reference id:- [protected] [protected] I tried calling on the number provided by the Paytm as well as the number paytm provided to Standard Chartered bank is not reachable. And in one number there is no option to talk to there employee. So i dropped them several mail at [protected]@paytm.com but hardly got 2-3 reply asking the same order name which i already mentioned them. Inspite of providing all the details and confirmation from my that the paytm got the money which got deducted from my account, no response is occurring by the paytm.
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                                W
                                wmesh
                                from Warangal, Telangana
                                Dec 10, 2015
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                                Address: 517501
                                Website: www.paytm.com

                                On 30th November, I moved Money from Bank to PAYTM of Rs.1000, but they are refusing saying not received. I have updated details below: Money debited but not reflecting in my wallet: Transaction date # 30/Nov/2015, Amount Rs.1, 000, Transaction ref# CN[protected], A/c # [protected], Transaction ID# [protected].
                                Apr 2, 2016
                                Complaint marked as Resolved 
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                                  Jishan saleem
                                  from Noida, Uttar Pradesh
                                  Dec 9, 2015
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                                  Address: Ghaziabad, Uttar Pradesh, 201014

                                  My phone number is [protected] refund transaction id [protected] and not recd customer number [protected], ,[protected] plz refund my payment 550rs thanks jishan khan [protected]
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                                    Ankit Varsani
                                    from Hyderabad, Telangana
                                    Dec 9, 2015
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                                    Address: Hyderabad, Andhra Pradesh, 500050
                                    Website: www.paytm.com

                                    I have created an account with my mobile number [protected] and I have placed an order with id : [protected]. Now service provider has disconnect my number as I had not recharge it since last three months. Now I m unable to use paytm account because OTP is goes to my suspended mobile number. I have 250 Credit on that which I need to transferred to my new account. I already open a case (#[protected] with PAYTM CC and also provide the necessary document asked by CC BUT after so many follow-up (Mail /Calls) I did not get a single answer from them.
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                                      ajay Awashti
                                      Dec 9, 2015
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                                      Address: 110094

                                      Sir I have an account #[protected] on pyatm Which I have balance of 2017 Rs. Now the app saying that my account has been blocked to loging Please help me to open my account Thanking you Ajay awasti Cell n.o [protected] Email [protected]@gmail.com
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                                        alvshah16
                                        from Mangalore, Karnataka
                                        Dec 9, 2015
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                                        Address: Gautam Buddh Nagar, Uttar Pradesh, 380015
                                        Website: www.paytm.com

                                        Hi Team, My name is Alvish Shah. I made an online payment at PAYTM for contact number [protected] for an amount of Rs.1251 (internet plan). However, my money got deducted and recharge was not successful. Also I have not received the amount in my PAYTM wallet. Please contact me on [protected] or resolve my issue at the earliest. Thanks, Alvish. Shah.
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