PayTM Mobile Solutions Complaints & Reviews

I have done airtel of rs50 recharge four times of pos no[protected],[protected].[protected] . another one was recharged successfully for the above three pos numbers recharge was failed but balance was debited from my account pls refund my balance of total 150 as quick possible pls respond to my complaint

Hi PayTm Team, Sub: 9 Fraud wallet money transactions carried over from my Paytm wallet account of Rs.8448 & paytm only refunded Rs.3873 to my wallet account. I have always followed all safety tips & never shared any details with anyone. As such, the error is on part of Paytm safety measures & I should not be penalised for this. I have been a regular customer of Paytm & its really unprofessional on part of Paytm to only refund the part money to my wallet. Instead, the supposed hacker of account is being provided shield. Please be considerate the the loyal customers & not shake their faith in the wonderful services provided by Paytm. Would urge you to please resolve the following: 1) Please refund the amount deducted from my Paytm wallet of Rs.8448 in full & not part amount of only Rs.3873 2) Why Paytm has npt disclosed the entity of the hacker / fraudster. Is it the member of the paytm team itself. 3) Why no account has been blocked of such persons 4) Why the details are not provided of the fraud transactions carried by the hacker. Please provide the details & trace the transactions done by fraudster. As there is no fault of the customer, he should not be penalised for lethargic & inefficient paytm security system failure. Hence, please refund my wallet amount in full of Rs.8448 & take strict action against the fraudsters / people with paytm who support these transactions. Thanking you in anticipation! Yours faithfully, Dhaval Kapadia [protected] [protected]@gmail.com

I had booked the ticket for Mumbai to hyderabad on 02.11.2015 order id - [protected]. I tried to reach concern bus operator which was mentioned in the ticket there were saying that there is no booking for the particular bus. However had a conversation with paytm customer care executives there was no response from them too. Customer care executive was confirmed that he will be giving call after 15 mins but they didnt revert yet. i have been waiting for bus till 11.50 pm . The bus was supposed to arrived @ 9.15 pm . Paytm hadnt initiated refund to my account yet and there is no response from them too yet. this kind of fraud service i never seen in any ecommerce industry. Would request you to kindly look into this and do the needful. i am not bothered about money m just bothered about the services which they are offering to consumers. if any person in rush to go (Medical urgency ) what will happen with them if they faces this kind of pbms . Travel Name : new dhananujay travels - Pickup point- vashi mumbai Regards Mani [protected]

I made payment amount 1055 to big basket using paytm gateway on 1st Dec 2015 and this amount was deducted from my account but didn't reach to big basket.It somewhere stuck on payment gateway.I mailed them twicely but didn't get any response from them. This payment gateway just cheating the people that's why their's no contact number is working.

This app is becoming total ...i came across 2 problems in
1. I want to log into my account and it demands for otp on the mobile no...recently my no has changed...and I can't login to my account...i need some way to change my number...

2. I created a new account with new number...i couldn't receive the otp still within 24 hrs...it came after 2 days!...

I have purchased "Sg Musical Tabla Set" from PayTM on "ORDER NO. [protected]" on 03/08/2015. A badly damaged product was delivered on 11/08/2015. In it, the steel part is physically broken and the wooden stuff is affected badly by termite. So I want to return this badly damaged product and get my money back. Overall it has been 3 months and I have communicated with PayTM for 25 mails in series. Every time PayTM tell me to keep the product packed and ready. For three months, it is packed and ready, USELESS for me. I want this product to be picked up by PayTM and my money refunded to my account within a week.

I booked bus ticket from paytm website i.e. from Mandsaur (Madhya Pradesh) to Pune (Maharashtra). Ticket PNR :[protected] Ticket ID: OF95A7 Order ID: [protected] 1) It was mentioned on site that it is AC bus but it was not. 2) PayTM is charging 2000rs for this bus and i came to know later that tour operator is charging 1400rs. for this bus. They are making fool to customer, please take some action againt them. Look forward to your response. Thank you. Sincerely, Tushar Acharya [protected]@gmail.com [protected]

i am very regular customer of paytm and i am totally disappointed with your service. I had recharged my airtel postpaid no. [protected] on 30/11/2015 order no. [protected] and recharge was failed also the amount has been deducted from my saving account. I had registered a complaint on 1/12/2015. Ticket #[protected] but i have not got any response since 3 days. Please look into the matter as early as possible. I think paytm cares for their customers.

Hello sir, i have ordered a gym set of headly from paytm with order id no. [protected] . While the online status is showing delivered but the item is not delivered, i have already done the paytm, so kindly return the money or deliver the item, my contact number is [protected]

Hello, Please help me get the amount of Rs. 547.72 back to my HDFC bank account. While i was making payment for movie tickets for BookMyShow through PAYTM, the session expired But money got deducted from my account. The money is sent to PaytmMobileSolution P on 28 November, 2015. But the tickets payment was not completed and amount is deducted from my account. Please find my bank account details in screenshot attachment below. -Shradha

I tried to recharge my mobile number through PAYTM app on[protected]. after that i received message from PAYTM that recharge failed but i received message from the bank that the amount has debited . i contact to the bank and i en quired about the transaction. they finished the statement that the amount has transferred to the PAYTM account. and they asked to check with PAYTM. finally i called to PAYTM regarding this . the automated voice asked to enter the order ID and i did, it replayed me that the amount has refunded to the PAYTM wallet but still now the amount was not yet credited .so many times i had mailed them about this issue but there is no replay. MY Order id is [protected] from this i lose hope on PAYTM. don't recharge using this application . they are misleading the customer money and time..

I tried to recharge my number through paytm app on 28 nov 2015 2:14 pm.after that i received a msg regarding failure of recharge on my vodafone no(rs250) n i was told that ds money will b refunded bt ntng happened. there is no transactions histry in wallet statement abt ds bt i have patym n bank msg regarding transaction of 250 rs. i tried to call there customer care no bt all vain they come buzy everytime i tried to contact them through email bt nothing satisfactory solution came.

I got installed the seat covers purchased from Paytm on[protected], The covers are smelling like hell. When i entered my SUV, I could not sit inside. I started Vomit after sitting in my Xuv500 due to bad smell of cheap rexin. I complained to Paytm. Thay asked me to send pictures of seat covers, I sent all the detail. I asked then to take back those cheap quality seat covers and refund back my money. But till now they have not resolved the matter,

I made airtel payment of rs.400 on 2:59 pm, Nov 30 2015 and my Order No is[protected] through paytm website. Money from my account got debited but i can see status in website as payment confirmation awaited. when can i expect my recharge done?. and there is no respose from the support team.

Dear sir, my mobile is [protected] recharge bsnl date[protected] amount 36/- is not recharge.oder no.[protected] and ticket No.[protected]QNkCAAW . Please my amount refund.my bank is uco bank 36/- amount dected . Thanking you, From vijay chhabra [protected]

Yesterday I tried to recharge my airtel no. through paytm wallet. I had Rs. 135 in my wallet . While the recharge was unsuccessful, they deducted the amount from my wallet. Since then I've written two mails and yet to be replied.I want my money refunded as soon as possible.

I recharged through PayTM website of 250/- Idea recharge. Balance deducted from my bank account but no recharge happened at all. I have sent many mails to them but no reply till now. They promise to reply on mails with in 1-2 days. But it has been more then 4 days but i have not received single acknowledgement from them. order id : [protected] Thanks, Lavesh Singhal

I have recharge Airtel mobile using Paytm for Rs 395 on 30th Nov 2015. I have a order no [protected]. Unfortunately money is deducted from my bank ICICI but i got recharge failed message.

Paytm doesn't have customer care support by phone. I raise the grievance to PayTm by multiple mails, After 2 day they replied that they also received same message at their end and issue is at the bank end. I spoke to bank and they told me that the transaction was successful and the issue is at the end of Merchant.

This is not first time i have done transaction with online Merchant. Many time problem occur and Customer care replied immediately and also honestly refund the money. But this doesn't seems at PAYTM end. This is the forgery case.

Dear Sir,
I am Anuj Rathi, i used paytm for mobile recharge yesterday my account balance debit 147 Rs but my [protected] mobile number not recharge.


echarge/Bill Payment Details
Recharge of Vodafone Mobile [protected]Recharge of Vodafone Mobile [protected]
Qty: 1 | Sold By: Vodafone
Paytm.Rs 147
Payment Confirmation Awaited
Cancel Order

Hi Sir, I have booked a ticket from PayTM and the ticket got confirmed.4 hours before the bus start time, the Bus operator (Simhapuri Travels) sent SMS that the bus trip got cancelled in which the ticket is booked and confirmed. The Bus operator told that PayTM will refund your amount in your credit card. But its been 14 days, the paytm haven't responded to my query/ticket raised. Can u please take appropriate action(s) to make paytm...