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PayTM Mobile Solutions Complaints & Reviews

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Last updated Mar 4, 2024
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PayTM Mobile Solutions Phone Numbers

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1800 1800 1234
11131
5391
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+91 12 0477 0770
8034
3676
+91 12 0306 2244
5032
3039

PayTM Mobile Solutions Website

PayTM Mobile Solutions Head Office Address

B-121, Sector 5
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India
201301

PayTM Mobile Solutions reviews & complaints page 789

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Address:110019
Website:paytm.com

I tried to recharge my number through paytm app on 28 nov 2015 2:14 pm.after that i received a msg regarding failure of recharge on my vodafone no(rs250) n i was told that ds money will b refunded bt ntng happened. there is no transactions histry in wallet statement abt ds bt i have patym n bank msg regarding transaction of 250 rs. i tried to call there customer care no bt all vain they come buzy everytime i tried to contact them through...
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Address:Hisar, Haryana, 125001
Website:paytm.com

I got installed the seat covers purchased from Paytm on[protected], The covers are smelling like hell. When i entered my SUV, I could not sit inside. I started Vomit after sitting in my Xuv500 due to bad smell of cheap rexin. I complained to Paytm. Thay asked me to send pictures of seat covers, I sent all the detail. I asked then to take back those cheap quality seat covers and refund back my money. But till now they have not resolved the...
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S
swe123
from Hyderabad, Telangana
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Payment confirmation awaited even after money got debited from bank

Address:500034

I made airtel payment of rs.400 on 2:59 pm, Nov 30 2015 and my Order No is[protected] through paytm website. Money from my account got debited but i can see status in website as payment confirmation awaited. when can i expect my recharge done?. and there is no respose from the support team....
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Address:Gautam Buddh Nagar, Uttar Pradesh

Dear sir, my mobile is [protected] recharge bsnl date[protected] amount 36/- is not recharge.oder no.[protected] and ticket No.[protected]QNkCAAW . Please my amount refund.my bank is uco bank 36/- amount dected . Thanking you, From vijay chhabra [protected]...
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B
Brody
from Paradip Garh, Odisha
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Money deduction

Address:Gurgaon, Haryana, 786602
Website:Paytm.com

Yesterday I tried to recharge my airtel no. through paytm wallet. I had Rs. 135 in my wallet . While the recharge was unsuccessful, they deducted the amount from my wallet. Since then I've written two mails and yet to be replied.I want my money refunded as soon as possible....
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L
Laveshk10
from Noida, Uttar Pradesh
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Balance deducted from bank but no recharge happened !!!

Address:Gautam Buddh Nagar, Uttar Pradesh, 110096
Website:www.paytm.com

I recharged through PayTM website of 250/- Idea recharge. Balance deducted from my bank account but no recharge happened at all. I have sent many mails to them but no reply till now. They promise to reply on mails with in 1-2 days. But it has been more then 4 days but i have not received single acknowledgement from them. order id : [protected] Thanks, Lavesh Singhal...
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Address:Gautam Buddh Nagar, Uttar Pradesh, 110098
Website:paytm.com

I have recharge Airtel mobile using Paytm for Rs 395 on 30th Nov 2015. I have a order no [protected]. Unfortunately money is deducted from my bank ICICI but i got recharge failed message.

Paytm doesn't have customer care support by phone. I raise the grievance to PayTm by multiple mails, After 2 day they replied that they also received same message at their end and issue is at the bank end. I spoke to bank and they told...
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A
anuj rathi123
from Delhi, Delhi
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No recharge

Address:Meerut, Uttar Pradesh, 250001
Website:paytm

Dear Sir,
I am Anuj Rathi, i used paytm for mobile recharge yesterday my account balance debit 147 Rs but my [protected] mobile number not recharge.


echarge/Bill Payment Details
Recharge of Vodafone Mobile [protected]Recharge of Vodafone Mobile [protected]
Qty: 1 | Sold By: Vodafone
Paytm.Rs 147
Payment Confirmation Awaited
Cancel Order...
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H
Harish80
from Bengaluru, Karnataka
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Paytm — Bus ticket booking issue Your Order No is 1312779581

Address:560036
Website:paytm.com

Hi Sir, I have booked a ticket from PayTM and the ticket got confirmed.4 hours before the bus start time, the Bus operator (Simhapuri Travels) sent SMS that the bus trip got cancelled in which the ticket is booked and confirmed. The Bus operator told that PayTM will refund your amount in your credit card. But its been 14 days, the paytm haven't responded to my query/ticket raised. Can u please take appropriate action(s) to make paytm...
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R
ravin021
from Mumbai, Maharashtra
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Recharge failed but amount deducted

Address:New Delhi, Delhi, 421201
Website:PAYTM

I have done a recharge of 649 from paytm. same amount has been deducted but recharge failed. I raised a complaint for the same with ticket no.#[protected] and they asked me to wait for 48 hours its more then 48 hours passed but no response from their side....
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T
Tanik Panchal
from Bengaluru, Karnataka
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Amount deducted but bill not paid then also it shows successful order on paytm

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.paytm.com

I have paid pospaid bill Rs. 3500/- of vodafone number [protected] on 27th Nov.2015. Amount deducted from my account and in paytm it shows order is successful. But I didn't get updated in vodafone account that I paid 3500 Rs. Vodafone people saying it's not get updated yet even it is completed 4 days of the transaction. Fault is in paytm system that it shows this is bsnl number and it sold by bsnl. Howz it possible? I moved few month...
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K
koushy
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cashback not been credited since from 4 months.

Address:Pune, Maharashtra, 411014
Website:paytm.com

I've Purchased Coirfit Mattress from PayTM on 25th Sept 2015
Order No.[protected] Worth Rs 19, 848 along with 10, 000 cashback once after shipping after 24hrs.

However It been shipped on 27th Sept 2015 and been delivered on 7th Oct.
But cashback 10, 000rs has not been credited as per said ad.

Called to customer care many times mailed alot but no response till now.

Customer care...
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N
Nippratim Boruah
from Mumbai, Maharashtra
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Airtel prepaid recharge of 3g

Address:Gautam Buddh Nagar, Uttar Pradesh, 781021
Website:paytm.com

my recharge of airtel moile [protected] for 451 failed but the money got deducted from account. Transaction id-igobbrhiv3. State bank of india(net banking). Time of transaction- 21:27 p.M, 30th nov. Branch code-221, new guwahati branch, assam. I have written to paytm services but they are behaving too arrogantly blaming the fault on my bank. So i even wrote to my bank but they are still stuck on pending status. The transaction was successfully...
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Address:Bangalore, Karnataka, 560100
Website:paytm.com/bus-tickets

Hi Sir, 17th of Nov - I have booked one bus ticket through paytm site to travel from bangalore to nellore and ticket has been confirmed with Simhapuri travels. Later before departure of 3Hrs bus operator given a call and told that bus service has been cancelled and refund will be processed. Later i did followup with Paytm service help desk and acknowledge i have to followup with bus operator and paytm doesn't do any thing as part of refund....
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M
Mukramuddin1008
from Hyderabad, Telangana
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Bus ticket booking issue

Address:Gautam Buddh Nagar, Uttar Pradesh, 500034
Website:paytm.com

Hi Sir,

I have booked a ticket from PayTM and the ticket got confirmed. Within less than 1 hour, the Bus operator (Sangita Travel Agency) called me and told that the bus got cancelled in which the ticket is booked and confirmed. The Bus operator told that PayTM will refund your amount in your credit card. But its been 6days, the paytm haven't responded to my query/ticket raised. Can u please take appropriate action(s)...
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M
MayurPonkiya
from Bhopal, Madhya Pradesh
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Cashback not received even after successfully applying the promo code

Address:Gautam Buddh Nagar, Uttar Pradesh, 380052
Website:Paytm.com

I've booked one bus ticket on 16th Nov. 2015 and at that time applied promo code provided by Paytm.com to get back my cashback. At that time promo code was applied successfully but till after this 14 days I'm still writing to Paytm.com customer support team for my query and they just sending me same email everytime. If someone could help me then please let me know. I can send you ticket booking details and promo code applied success...
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A
anna_raju
from Hyderabad, Telangana
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Bus ticket booking issue

Address:500072
Website:www.paytm.com

Hi Sir, I have booked a bus ticket to my brother from Mumbai to hyderabad through PAYTM website. I was cheated by paytm provided bus operator(Sree Dhanunjaya Travels PH NO :[protected], 24041046,[protected], he has waited around 3 hours for this bus I didn't get any call and whatever the phone numbers they given are wrong(PH NO :[protected], 24041046,[protected].Please take the necessary action against this bus operator. Why the...
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S
Sudipto Bhaumik
from Mangalore, Karnataka
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Account Reset

Address:700009
Website:www.paytm.com

- 17-Nov - I had raised a support ticket with PayTM (Ticket #[protected]: RCtkt - Others), requesting for reseting my Mobile number as it has been deactivated, and changing it to my new mobile number. For the past 17 days I had been told that it is not is company policy to change my mobile number. I was not given a proper resolution to recover my account. I had even requested to deactivate my account, so that I can create a new account...
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C
chandnisoni
from Chennai, Tamil Nadu
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Cash Back as promised

Address:New Delhi, Delhi
Website:paytm.com

This is my order no: [protected], Company promise to give the cash back 24 hrs after delivery of the product... but its been a week cash back has not been refunded till now...seems like company is cheating everybody ... Don't ever shop with Paytm company is a big cheat......
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Address:Ghaziabad, Uttar Pradesh, 201012
Website:paytm.com

Hi, I have purchased Lenovo A269i mobile from paytm.com on May 31 2015, When I got this message. Facebook was not working in this mobile. I submitted request to refund my amount and i got from paytm customer care. i need to contact with lenovo service centre to reslove this issue, but issue not resolve, so I was not able to run facebook from this mobile, So i am using this mobile for facebook. But after 4 month again i face another issue....
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