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PayTM Mobile Solutions Complaints & Reviews

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Updated: Apr 23, 2025
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PayTM Mobile Solutions reviews & complaints page 791

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V
VS_31
from Delhi, Delhi
Nov 29, 2015
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Address: New Delhi, Delhi, 110094
Website: paytm.com

On 27th november, Rs 300 were debited from account as I paid it for my mobile recharge through paytm services, After sometimes It showed that order was cancelled and money will be refunded within 24 hours into my paytm wallet but I waited and complaing after 24 hours when there was neither in paytm wallet nor in my bank account money was refunded. I kept complaining through emails and phone calls but there was no action taken on paytm part. Therefor I'm forced to complain against them. My payment order no. is [protected].
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    yrsda20
    from Gurgaon, Haryana
    Nov 29, 2015
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    Address: Gautam Buddh Nagar, Uttar Pradesh
    Website: www.paytm.com

    I HAVE PLACED AN ORDER WITH PAYTM Order# [protected] HP-Pavilion-14-v015TU Laptop (4th Gen Core i3/4GB DDR3 RAM/1 TB HDD/35.56 cm (14)/Win 8.1) (Red) Seller: DYNAMIC SYSTEM Quantity: 1 Price: 39990 Monday, November 23, 2015 16:55:30 Now after 7 days of order, PAYTM is conveying they are unable to ship the order beacause of its unavailability..at the time of placement the item was available and successfully placed. i want the same product by the site and not any refund. the action of PAYTM was very shocking and mental harassing. defamation caluse may also be considered
    True...I have the same experience...no money refund yet...only promising..
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      sakhija
      from Anand, Gujarat
      Nov 29, 2015
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      Address: Rajkot, Gujarat, 360490
      Website: www.paytm.com

      Hello I am from Gujarat, recently came to know lot of other peoples have same compliant as me. First you order with payTM with advance pay then after 15 days they will say that seller is unable to pay and they will refund. This questioned Business model of paytm using peoples money . this is scam they are running! my last 4 order cancelled already. 1. order number: [protected] 2.order number: [protected] 3.order number: [protected] 4. order number: [protected] all the time they have said that item is waiting for courier pick up.
      +1 photos
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        Parmod Tanwar
        from Mumbai, Maharashtra
        Nov 28, 2015
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        Address: Palwal, Haryana, 121102

        Poorest service from customercare I did recharge 294 I send mail three time but didn't get any response they didn't refund my money and still didn't get my recharge...uninstall the paytm and never ever purchase from paytm or any recharge
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          Shylu Saji
          Nov 28, 2015
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          Address: 492007
          Website: www.paytm.com

          I have done a recharge of Rs 200 from Paytm on 27 Nov 2015. My recharge was unsuccessful but money debited from my bank account. They sent me a message saying that they have refund Rs 200 in my Paytm wallet but till now they have not credited my money. I called the paytm customer support but no answer from them. Return my money.
          Nov 29, 2015
          Updated by Shylu Saji
          My order number is [protected]
          I Have Recharge PAYTM 27 NOV.2015 12:27 AM My Ordar NO.[protected] Bill Payment Of Airtel Mobile [protected]

          But Payment Deduct My Bank Account We Have Refunded The Amount to Your Paytm wallet for your failed order But not receice Payment My Paytm Account pls chack and solve my problem


          thanks
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            S
            shreerama
            from Delhi, Delhi
            Nov 28, 2015
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            Address: 641006

            Ihave tried recharge for my mobile no.[protected], and opted payment from my indian overseas bank account xxxxxxxxxxxx 4367.on 23/11/15. the bank account was debited well at time and, still i could not get this amount to paytm wallet or back to bank. please tell me how to retrieve my amount. this is my first time recharge experience from paytm, and well deserved. please help me. SR SHREEDHAR, EX INDIAN NAVY.
            useless, service.
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              J
              Jayadev Gyani
              Nov 28, 2015
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              Address: Warangal, Andhra Pradesh, 506002
              Website: paytm.com and digivive.com

              I subscribed to an android APP called nexgTV maintained by Digivive services pvt ltd @Rs.125/- month and paid using paytm wallet using my credit card.Paytm asked to enter my credit card details along with CVV and also the grid password 22-Oct-2015. The APP was not working in Saudi Arabia.I kept quite. After one month on 22-Nov-2015 my credit card is debited Rs.125/- without my notice and I received the message.When I contacted paytm they told that if I subscribe to the payment automatically deducted.I think without my authorization credit card should not be detected.Kindly book a complaint on paytm.Presently I am staying in Saudi Arabia.
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                J
                jej
                from Bengaluru, Karnataka
                Nov 28, 2015
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                Website: Paytm

                Hi, I have tried to recharge my vodafone number for Rs 127 on 27/11/2015 from paytm app. The recharge failed but money was deducted from my hdfc account and is not yet refunded. Tried calling paytm customer care but didnt get any help. Kindly resolve the issue and refund my money ASAP. The order no: is [protected] Kindly initiate refund of Rs. 127 at the earliest.
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                  kapilkumararya
                  Nov 28, 2015
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                  Address: Rohtak, Haryana, 124001
                  Website: www.paytm.com

                  I want to pay 100 rs vodafone bill through paytm.com but when i did payment its successfully done from my account but paytm shows payment failed after many email and contact to bank paytm gives it to me on wallet but when i requested refund it in my account its shown success but its not come in my account after many emails still no any reply from paytm. and today i recarge a airtel mobile of amount 297 and above same seen repeat with me
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                    R
                    raghunathas
                    from Delhi, Delhi
                    Nov 28, 2015
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                    Address: New Delhi, Delhi, 562109
                    Website: paytm.com

                    Dear sir, INVOICE :27097/[protected] DATE[protected] I have purchased through Paytm becauase i trust paytm,[protected] i purchased nuvo alpa n35 mobile, but tomorrow will be last day for my warrenty and unforunatly my batter is dead, so i requested replacement for this, But no response from PAYTM Same i called to NUVO ALPA CUSTOMER CARE NUMBER [protected] THIS IS ALSO TEMPORARY OUT OF ORDER, ALSO I MAILED TO NUVO CUSTOMER CARE, NO RESPONSE SO I WANT TO PUT PAYTM( BECAUSE THEY ARE SELLING LIKE THIS LOCAL PRODUCTS ) IS FIRST PARTY DEFAULT AND SECOND IS A NUVO ALPA THANKS RAGHUNATHA
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                      vinanki
                      from Delhi, Delhi
                      Nov 28, 2015
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                      Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                      Website: paytm.com

                      I had places an order (Order No [protected]) on 15th oct 2015, and i did returned my product and requested for refund in bank on 2nd November 2015. even after several request, no one is responding from their side. its beyond my patience. please kindly get me my money. my name is vinod joshi mo. No. [protected]
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                        ksdho83
                        from Cuddapah, Andhra Pradesh
                        Nov 27, 2015
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                        Address: 518004
                        Website: paytm.com

                        Paytm against the order number [protected].i was purchased mobile in paytm.but uexpectedly cancelled my order by paytm on nov17th.till now I did not get refund from paytm.they were responding but they not solved my problem I requesting you please do the needful.
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                          Umesh901
                          from Bengaluru, Karnataka
                          Nov 27, 2015
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                          Address: 577004
                          Website: www.paytm.com

                          This is umesh from Davangere. I have added a cash to my wallet of Rs.1000/-. They have mentioned that on adding Rs.1000. They will be added another Rs.50 to my wallet. Till now they not add money to my wallet. Please check about this matter & solve the matter as quickly as possilbe. thanking you umesh [protected]
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                            naveentumkur
                            from Bengaluru, Karnataka
                            Nov 27, 2015
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                            Address: 560093
                            Website: paytm

                            Hi buyed Samsung phone in paytm order number[protected] where it was showing cash back of 18 percent.but after buying they are telling no promocode applied ..but when I provided screenshot on the same on same day they told they will process manually and give in 24 hrs..but I buyed on 12 November 2015..they repeatedly told next day even through mail and now telling they cant give cashback.they are cheating us ..I have all mail and screenshot for proof
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                              A
                              ankur0000
                              Nov 27, 2015
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                              Address: New Delhi, Delhi, 110006

                              Ankur awasti
                              Sir I ordered pizzas from dominoes app and paying from pytm voilet
                              R.s of 589/-
                              My amount has been duct but my ordered is not submitted
                              Please refund my amount
                              Please
                              Your thanking
                              Ankur awasti
                              Cell number. [protected]
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                                D
                                dalvi.siddhant5
                                from Bhandup West , Maharashtra
                                Nov 26, 2015
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                                Resolved

                                Address: 400078

                                I had purchased a T shirt from Paytm website on 20th November 2015, Order No: [protected] for Rs 209/-. The payment had been made by Net Banking. The estimated shipping date was 24th November 2015. But there was delay in shipment of the order. Every time when I place a complaint, their customer care says that they are coordinating with the vendor to get the product shipped.

                                I got fed up of this & at last today I cancelled the order, the status on their website shows 'REFUNDED', I haven't received any refund, no money was credited to my wallet. Firstly there was delay in the shipment & secondly didn't received refund, this was most horrible experience, I never had such experience with any other E commerce websites like Flip-kart, Amazon etc, totally Dissatisfied & annoyed with this attitude.

                                Recommend strongly not to buy anything from Paytm in future.
                                +1 photos
                                Nov 30, 2015
                                Complaint marked as Resolved 
                                After doing followup with the customer care of Paytm, today on 30th November 2015 I got my refund in Bank Account. Thanks Indian consumer complaints team!
                                Nov 30, 2015
                                Updated by dalvi.siddhant5
                                After doing all the necessary followup with Paytm; today the money got credited to my account. Sigh of relief... Thanks team.
                                Today on 28th November 2015, I again raised a complaint for refund of my money in Paytm wallet. I got a call from the customer care executive; she told me that the refund request has been processed & its not getting reflected in my wallet. She assured me that my complaint has been escalated to the concerned department & that they are working on it, it will take somewhere around 24 - 48 hours to get the money in my Paytm wallet.

                                Now just waiting to get the money back in the Paytm wallet. Will post further developments related to this complaint.

                                Order not shipped + money not refunded. - Comment #2261255 - Image #0
                                [protected]:06:13
                                Paytm Cash Received
                                FROM: Nasir Sekh
                                Paytm Cash Txn ID
                                [protected]
                                Some money of Rs. 4550 sent by my friend Nasir Sekh but still i didn't got the money in my account. It showing pending and the money debited from friends wallet.
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                                  Purini Sethuraman
                                  from Chennai, Tamil Nadu
                                  Nov 26, 2015
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                                  Website: Paytm

                                  I have requested return of the product 2 or 3 days after product delivered to us.the product quality is not good so I requested for product return nd refund but they haven't took the return yet.2 weeks gone.I hav requested for call back through paytm website but they haven't called me back.and no customer care number yo contact them directly.worst 😑
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                                    ShivendraPandey
                                    from Bikaner, Rajasthan
                                    Nov 26, 2015
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                                    Address: 486886
                                    Website: payTM.com

                                    Sir i was ordered product but unfortunately i was offered by a company for job reason but i was not have more money than i was canceled that ordered but now they did not refunded amount at my bank account and finally i was remind regional office but they did not reply so they was push my career in river. what can i do sir
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                                      swedd
                                      from Bengaluru, Karnataka
                                      Nov 26, 2015
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                                      Address: 639136

                                      I have tried to pay bill of my vodafone (postpaid)mobile N0. [protected] for an amount of 173 Rupees, but unfortunately the recharge was failed but deducted from my account a sum of 173 Rupees. Please do the needful to refund the amount deducted from my account as soon as possible
                                      Nov 26, 2015
                                      Updated by swedd
                                      i got a cal from paytm help center...they are asking my bank details...why they cant transfer my amount to paytm wallet..is there any need to ask bank details???
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                                        mail2_ajit
                                        from Delhi, Delhi
                                        Nov 26, 2015
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                                        Address: Dhanbad, Jharkhand, 826001
                                        Website: www.paytm.com

                                        During diwali sale i ordered "Maharaja Whiteline Solo MX-122 500 W Mixer Grinder (Red & White/3 Jar)" products from paytm.com. I never thought a reputed company like paytm would do this, lets begin brief with order no.[protected] (03:04 pm, Nov 03 2015). Regarding this order no. Paytm has cheated & fraud with me. I have order this item on 3rd November 2015. It was already delay for delivering the item. I have complaint several time in Paytm customer support team for deliver the item. But Paytm has not taken any action against the complaint. Meanwhile the product came to dhanbad 15 November 2015. 16th was holiday of Blue dart courier office due to Chaht puja. That time i called to blue dart courier office, Dhanbad, He told me your item will be delivered 17 Nov. In 16th Nov. 2015 Paytm has cancelled my item and same amount is to be refunded into my Paytm wallet. But now i have seen that Paytm has been delivered same item to another person at vasant vihar, New delhi. it is 100% fraud case. When i have paid money against the your product, than you should had to delivery the item. Item has been came from Gurgaon to Dhanbad and last moment you have cancelled my item and same item paytm has delivered to another customer at New Delhi. My issue is that, Firstly Paytm has blocked my money at least 17 days and same amount utilized by Paytm organisation 17 days. 2nd issue that when item came from Gurgaon to Dhanbad and last moments it was cancelled from Paytm side, what ever is reason. According to me item should be gone at Gurgaon but Paytm has delivered this item to other customer. When i reported this issue to customer service department they said that your ordered has been lost in transit and refund has been into your wallet. i want explain and take a necessary action against the Paytm and his seller.
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