Claimed

PayTM Mobile Solutions Complaints & Reviews

1
Last updated Mar 29, 2024
Complaints 20035
Resolved
1738
Unresolved
18297
Quick Links
Statistics
Share
Contacts

File a complaint to PayTM Mobile Solutions

Having problems with PayTM Mobile Solutions?

File a complaint and get it resolved by PayTM Mobile Solutions customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
PayTM Mobile Solutions
Customer Service Contacts

PayTM Mobile Solutions Phone Numbers

Toll free
1800 1800 1234
11131
5391
Phone
+91 12 0477 0770
8034
3676
+91 12 0306 2244
5032
3039

PayTM Mobile Solutions Website

PayTM Mobile Solutions Head Office Address

B-121, Sector 5
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India
201301

PayTM Mobile Solutions reviews & complaints page 791

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
V
vinanki
from Delhi, Delhi
Report
Copy

Delay in refund by more than 25 days

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:paytm.com

I had places an order (Order No [protected]) on 15th oct 2015, and i did returned my product and requested for refund in bank on 2nd November 2015. even after several request, no one is responding from their side. its beyond my patience. please kindly get me my money. my name is vinod joshi mo. No. [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
ksdho83
from Cuddapah, Andhra Pradesh
Report
Copy

Order cancelled by paytm but refund not done

Address:518004
Website:paytm.com

Paytm against the order number [protected].i was purchased mobile in paytm.but uexpectedly cancelled my order by paytm on nov17th.till now I did not get refund from paytm.they were responding but they not solved my problem I requesting you please do the needful....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
U
Umesh901
from Bengaluru, Karnataka
Report
Copy

Regarding not added money to my wallet.

Address:577004
Website:www.paytm.com

This is umesh from Davangere. I have added a cash to my wallet of Rs.1000/-. They have mentioned that on adding Rs.1000. They will be added another Rs.50 to my wallet. Till now they not add money to my wallet. Please check about this matter & solve the matter as quickly as possilbe. thanking you umesh [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
naveentumkur
from Bengaluru, Karnataka
Report
Copy

Cheated by saying cashback on website

Address:560093
Website:paytm

Hi buyed Samsung phone in paytm order number[protected] where it was showing cash back of 18 percent.but after buying they are telling no promocode applied ..but when I provided screenshot on the same on same day they told they will process manually and give in 24 hrs..but I buyed on 12 November 2015..they repeatedly told next day even through mail and now telling they cant give cashback.they are cheating us ..I have all mail and screenshot...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ankur0000
Report
Copy

Balance

Address:New Delhi, Delhi, 110006

Ankur awasti
Sir I ordered pizzas from dominoes app and paying from pytm voilet
R.s of 589/-
My amount has been duct but my ordered is not submitted
Please refund my amount
Please
Your thanking
Ankur awasti
Cell number. [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
dalvi.siddhant5
from Bhandup West , Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order not shipped + money not refunded.

Address:400078

I had purchased a T shirt from Paytm website on 20th November 2015, Order No: [protected] for Rs 209/-. The payment had been made by Net Banking. The estimated shipping date was 24th November 2015. But there was delay in shipment of the order. Every time when I place a complaint, their customer care says that they are coordinating with the vendor to get the product shipped.

I got fed up of this & at last today I cancelled...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
P
Purini Sethuraman
from Chennai, Tamil Nadu
Report
Copy

I have requested for return of the product but they haven't took the return yet.

Website:Paytm

I have requested return of the product 2 or 3 days after product delivered to us.the product quality is not good so I requested for product return nd refund but they haven't took the return yet.2 weeks gone.I hav requested for call back through paytm website but they haven't called me back.and no customer care number yo contact them directly.worst 😑...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
ShivendraPandey
from Bikaner, Rajasthan
Report
Copy

They did not refunded balance since 4 month

Address:486886
Website:payTM.com

Sir i was ordered product but unfortunately i was offered by a company for job reason but i was not have more money than i was canceled that ordered but now they did not refunded amount at my bank account and finally i was remind regional office but they did not reply so they was push my career in river. what can i do sir...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
swedd
from Bengaluru, Karnataka
Report
Copy

Recharge failed and amount not refunded to paytm wallet

Address:639136

I have tried to pay bill of my vodafone (postpaid)mobile N0. [protected] for an amount of 173 Rupees, but unfortunately the recharge was failed but deducted from my account a sum of 173 Rupees. Please do the needful to refund the amount deducted from my account as soon as possible...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mail2_ajit
from Delhi, Delhi
Report
Copy

Paytm worst shopping experience (Fraud & cheating)

Address:Dhanbad, Jharkhand, 826001
Website:www.paytm.com

During diwali sale i ordered "Maharaja Whiteline Solo MX-122 500 W Mixer Grinder (Red & White/3 Jar)" products from paytm.com. I never thought a reputed company like paytm would do this, lets begin brief with order no.[protected] (03:04 pm, Nov 03 2015). Regarding this order no. Paytm has cheated & fraud with me. I have order this item on 3rd November 2015. It was already delay for delivering the item. I have complaint several...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vidu1419
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Did not get refund

Address:Dehradun, Uttarakhand, 248001
Website:payTM

I did a Vodafone([protected]) recharge on 20.11.2015 at 10.20 pm of rs 250/- which said payment failed. No recharge was done and amount was debited from my account. Despite of many complaints made I have not got any response nor my refund back. I want my refund for rs. 250/-. The last complaint made by me generated a ticket no# 14825115. Kindly resolve the issue....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
karan kapoor1
from Kochi, Kerala
Report
Copy

Order number : 1313844911 paytm order

Address:Ernakulam, Kerala, 682001
Website:paytm.com

Mentioned Order number requested on 5th of this NOV-15

It's been 3 weeks have gone, still didn't get the status of same.

I took follow up, was not responded properly by Paytm care team.
resolution provided by them like;
They will call me back or resolve this within next 72 hours
But Till today, i have not received any of all from their end.

I am enclosing snapshot...
+8 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Ranchi, Jharkhand, 834004
Website:www.paytm.com

Respected Sir, I have been ordered an Accedre Paint Zoom Spray Gun With Motor under order Id [protected] on 8 Oct''''15 after paying by credit card of Rs. 1714.00 and received a cash back of Rs.514(Total cost Rs.1200) and delivery was scheduled on 17 oct via courier AWB #[protected]. *I have emailed paytm to deliver the item on or before 20 Oct because this item was ordered on priority and to avoid huge painting charges...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Swatee Shukla
from Delhi, Delhi
Report
Copy

Didn't receive complete order

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:paytm

Hello, i am swatee shukla, i have ordered a lakme eyeliner and lakme mascara from paytm. Yesterday (24nov2015) i have received my order only lakme mascara was there i didn't received eyeliner. yesterday i made a complaint and got a call from customer service i spoke to the Rahul sharma he was asking for my debit card details to transfer the amount which i have paid to paytm, no professional company will ask for debit card details . i dont...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Gautam Buddh Nagar, Uttar Pradesh, 110096
Website:paytm.com

I applied for a Citi bank credit card by using paytm offer, which they offered to credit Paytm cashback of Rs 750 after successful application of credit card and a minimum purchase of Rs 1000 withing 2 months of issuing of the card. This is the reference number I am using for this offer: # [protected]

I'ts been 4 months the card is issued, and withing one month I did a purchase of more than 1000 Rupees. I have reminded...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Archana Nehete
from Aurangabad, Maharashtra
Report
Copy

Return Janasya blue jacquard Saree

Address:Jalgaon, Maharashtra, 425201
Website:Paytm.com

My self Amit Sopan Nehete Address- Pt. No. 40 Prabhat Colony, Near Somani Garden Bhusawal 425201 Dist JAlgaon, State Maharashtra. i recive JanasyaBlue Jacquard Saree, iteam no- #[protected], qty- 1, payment order reference no- [protected], paytm shipment id- [protected], invoice # : 65680/[protected], invoice date - 10 nov, 2015, Rs 799. I am not satisfied by the product which u send me its not same look which is shown on paytm. i recivied...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
anuragmore
from Mumbai, Maharashtra
Report
Copy

Delisting of seller account

Address:Dhanbad, Jharkhand, 826001
Website:www.paytm.com

Our account has been delisted on account of self buying with regard to 1 order.

We were charged penalty of Rs.56997/- and when we asked them the bank account number for remitting penalty amount, they increased the panalty amount to Rs.16, 30, 100/-

IT IS A TOTALLY CRIME WHICH PAYTM IS COMMITTING.

Penalty amount can not be increased subsequently....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mukul Kalra
from Nagpur, Maharashtra
Report
Copy

Not refunding full amount

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:paytm.com

I have order Canon Power Shot SX410 IS 20.0 MP Order No. [protected] on 10 Nov 2015 with 1800 Cashback Promo Code. I have paid Rs. 10905 + Rs 65 Shipping = 10965 through credit card. After Two days ie 12 Nov 2015 my order shipped and i received 1800 cash back on my paytm wallet. After 4th Day Order was cancel from paytm side. The refunded only 10420. They are saying you have spend Rs. 521 from wallet.

Now question is this I...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:482003
Website:paytm.com

I ordered 2 suits Order No is[protected] 10:19 pm, dated Oct 12 2015 paytm delivered that on 20th Oct 15, but the suits are of low quality so that they asked for the picture i uploaded the picture on the same delivery date they approved the return but till date the courier company is not receiving the product and when i inquire to PayTM through costumer care they said that the courier company said that i refused the return & paytm believed...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Swatee Shukla
from Delhi, Delhi
Report
Copy

Dint received my complete order.

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:payTM

I am swatee shukla, my order no. is [protected], i have ordered a lakme masacra and eye liner, today when i opened the packet today(24nov2015) i have received only mascara, eye liner was not there. i have tried your customer care no. many times but either its busy or call get disconnect auto. i dont know why you people are behaving so unprofessionally. i have ordered many things from Paytm earlier also but my experience was good . please send...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy