PayTM Mobile Solutions Complaints & Reviews

I had lost my registered number with my mobile now I want to change my registered mobile number with my new number. I have also submitted the Police complaint that I registered but Paytm is insisting to submit my bank account statement .Which I don't want because Paytm has no right to look into my transaction history. They are neither giving any explanation nor reply.

To

Sub: Your seller account is de-listed

Dear ‘’RISHABH INFOTECH”

This is to highlight malpractices that were recently observed from your account. The nature of these is as follows:-

Creation of multiple customer accounts by the merchant and merchant posing as a customer by ordering products from their own account leading to cash back fraud
Merchant ordering...

In this I asked paytm customer care to refund my amount in my bank account and they confirmed that same has been done but it is not reflected to my account and I also sent my bank statement when they asked for the same.But in spite of exchanging 12 mails still amount is not transferred to my account. Attaching the mails for your information.

This is Abhi Mukherjee my paytm order number is [protected] and payment details DC transection no. [protected] my registeted id abhimukherjee.[protected]@gmail.com and reg. no is [protected] / [protected]. I was tried to recharge my vodafone no [protected] of rupees 1356 in 07 Nov 2015 at 04:41 pm and this amount was debited from my bank account at that time and recharge had failed but my balance rupees of 1356 has not refunded in my paytm wallet still. I had complaint it on paytm but not got desirable action to settling down my refundable amount 1356 on my paytm wallet as company well know that after every failed transaction amonut firstly settle down on paytm wallet then customer will use this amount. I have proof of settling down of failed transaction on wallet which is shown attaching screen shot snap from paytm app in "my order" inbox service. Paytm itself mention that settlement of amount on wallet but it has not added on my paytm wallet. Regards, Abhi Mukherjee

I have recharge of my two vodafone mobileto my debit card on 7 nov 2015.after submit my password in SBI bank account, 350 &336 rs cut, i recieve the massage also but till my mobile was not recharged.so plz return my ammount as soon as possible my email id [protected]@gmail.com

Name: shailendra.arun | Email Id: shailendra.[protected]@gmail.com | Order Number: MPtkt - [protected]
In the courier delivered to us on 5th november 2015 for Sony Xperia C5 Ultra Dual 16 GB (White), there is only charger, earphone and screen guard for the mobile. But the main mobile is missing. I have been constantly mailing them to reply their course of action and they have been always telling that they will in 24 hours then next in 72 hours.
My money is locked up and i didnt receive the mobile.
Now i cant even purchase the mobile form somwhere else unless i get the money.
Please launch the complaint and do something to help me.

Dear Paytm, somebody has made below transactions on my credit card request you to kindly hold the same & also let us know the person details who has asked the goods/ services against below transactions. These transactions were made on 5th No. between 11Am to 11:30AM on my citi bank card no. 554637...5665. Rs 5, 000.00 was spent on your Credit Card 5546XXXXXXXX5665 on 05-NOV-15 at www.paytm.com. 5000 Rs 5, 000.00 was spent on your Credit Card 5546XXXXXXXX5665 on 05-NOV-15 at www.paytm.com. 5000 Rs 5, 000.00 was spent on your Credit Card 5546XXXXXXXX5665 on 05-NOV-15 at www.paytm.com. 5000 Rajiv Dalmia [protected]

Reg. Mo. No. [protected] I have placed my order my order no. [protected] with Rs. 28900/- on date 30-oct-2015 After 2 days of received my order i have not received cash back money refunded in my Paytm Cash account. I have attached the Bill...and appld the code for cashback but there are saying which prome code you appld and not giving proper response and dnt have details of the prome code

Dear

m/s paytm have blocked my account wilfully and stolen away my Rs 1362.15. please let me have my Rs 1362.15 back into my account and unblock my account immediately.

my account particulars are :
name aditya anand
login ID [protected]/jp.[protected]@gmail.com
sum deposited at time of blocking : Rs 1362.15
plz facilitae to get back my money

PayTM show 50% discount/cashback on apply promocode as per PayTM advertisement in offer zone but actually when I try book ticket that time it give only 100rs. Rate of ticket is 600rs but PayTM 50% cashback promocode apply that time it give only 100rs not 50% cashback 300rs as Payadvertisement. So please take necessary strictly action.because Diwali period start and PayTM try to cover money by show wrong promocode.

Hi, my order no is [protected]. It is 3 weeks now that I am waiting for the product to be delivered. How long can a consumer has to wait for the product for which he has already paid the money up front. I'll never order anything in future from PayTM and will ask my friends to avoid this site.

I have not recieved the laptop inside the parcel, and same informed to paytm and after 5 days they are telling address is supecious and when i call to customer care, telling we will refund money and recieving mails its not possible, i dont understand what they ar doing with me,


very worst experience

Recently i had ordered laptop in paytm site, about 2months ago Its adaptor was electricaly shot. I think It must be replaced by paytm because it has onsite replacement warrenty-please respond to my problem You can contact me on [protected]@gmail.com Phone-[protected] (item#[protected]) Dell Inspiron 3542

I have purchased product from paytm (Your Order No is[protected]) and payment made directly credit card & not by paytm wallet. I have refund the product, but the paytm customer care is refusing to refund to my credit card. Couple of times I have clearly mentioned I don't want money in your wallet but back to credit card through which i have executed the transactions.

I am not in position to pay credit card bill & keep money in paytm wallet which i am not going to use.

After constant follow-up with them they are simply playing with mails.

Can anyone help me on this.. Even RBI have also not kept and complain desk against Paytm

Siva nadendla emil:siva.n.[protected]@gmail.com mobile no:[protected] 28/09/2015 i am booked one ticket kavali to hyderbad but unfotunetly i have some urjent work cancel that ticket. you said with in 24hrs the money will refund but 8 days is over money wii not return, i 29/09/2015 called to customer care but he said with in 12 hrs money refund but after 12 hrs again called but he wiill not respond so please refund money soon. ORDER NUMBER:[protected] TIME:08:13 AM DATE:28/09/2015 .

After emailing you many times no respose from paytm for installation of tv, brand customer care no does not exit [protected].please give alternative number or return the order at earlier time.please call back on this or i will do complaint on this for all my trouble.Also i have not even open the tv box.very very very bad experience

I had booked Hitachi air conditioner from #Paytm under its famous Cashback offer. The order was booked on 21 Oct 15 with estimated delivery till 28 Oct 15 with order number [protected]. To my surprise the order has not been delivered yet even after multiple follow ups on mails. Everytime I contact them they say the order be will delivered within 24 hrs

I have recharged on 10/04/2015 about rs 60. the amount of recharge is deducted from the bank acount but recharge is not done for that i have send various mail to the paytm company but they havent resolved the problem. Paytm says that it is bank fault when i contacted to bank bank said we havent to play any role in this chapter it is moral duty of paytm to refund the amount.. sandip [protected]

Ticket#[protected]
I am not able to login to my paytm account with my registeredmob. no. When I try to login, it is asking to enter an OTP. But, since this mob. no. has expired, I am not able to recieve OTP on this no. and therefore not able to login to paytm account.

I had emailed to [protected]@paytm.com on 24 Oct, 2015 to change my mobile number and after many emails, they had asked to wait till 6th Nov, 2015.

Besides several emails, the issue is not resolved yet. An amount of more than Rs. 700 is present in this paytm walley.
Morever PAYTM is not ready to refund the amount paytm wallet in the my bank account.

I had order intex powerbank 11000 mah of about ₹999 on 28 October 2015. The powerbank is not shipped. The last date of shipping is 05 November 2015. The compay Paytm is not giving proper responce to me for my problem. My order number is [protected] on 28 October 2015 at 12:55 AM.